Tristar Southern Hills Medical Center

71%

Patients that would definitely recommend
1% higher than the national average


Tristar Southern Hills Medical Center is a medical facility located in Nashville, TN. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Tristar Southern Hills Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Tristar Southern Hills Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr. Mayfield and staff were caring, quick, and informative. My daughter was well cared for, and the staff was genuine.

Rachel Jun 18 2021

Review for Dr. Mayfield III

Another excellent visit with Dr Miller. He is always through, always patiently answers my questions , always a good experience

James Petty Jun 18 2021

Review for Dr. Miller

Low wait time. Check in easy. Office has social distancing in place. Mask are required in the building.

Jun 18 2021

Review for Dr. Wheeler

Dr Chen is very thorough and takes the time to talk to you.

Traci Jun 17 2021

Review for Dr. Chen

Brandy busby Jun 16 2021

Review for Dr. Brace

Location

Tristar Southern Hills Medical Center

391 Wallace Rd, Nashville, TN 37211

Frequently Asked Questions

Where is Tristar Southern Hills Medical Center located?

Has Tristar Southern Hills Medical Center won any recent awards from Healthgrades?

Does Tristar Southern Hills Medical Center score well in safety ratings?