Tristar Hendersonville Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Vascular Surgery Excellence Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Tristar Hendersonville Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Tristar Hendersonville Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Dr. Callister has been my cardiologist for the past 26 years. I have a lot of cardiologist friends and I choose Dr. C. Enough said?

harry l yates Jul 06 2020

Review for Dr. Callister

Jul 04 2020

Review for Dr. Huneycutt

Great experience. Very helpful and worked very quickly to resolve my issues.

Terry C Cobb Jul 04 2020

Review for Dr. Russo

I love them they take their time with you and find the problem out and fix it

Alissa tuck Jul 01 2020

Review for Dr. Russo

Excellent knowledge and friendly bedside manner. I would highly recommend to anyone.

Robert Taylor Jul 01 2020

Review for Dr. Koch

Katie was very nice and helpful. Very informative. Liked her very much

Jacqueline peyton Jul 01 2020

Review for Dr. Bashian

MRE Jul 01 2020

Review for Dr. Bernui

This was my first meeting with Doctor Lisa but I plan to make her my primary doctor. My only problem is we never see each other without face mask so I will never know her if I were to see her outside her office.

Wilma johnson Jun 30 2020

Review for Dr. Kellogg

The staff at TN Heart and Vascular has been both efficient and excellent. I was able to have my appointment at the time scheduled. Their mask and social distancing policy was properly observed by all. My experience has been that this is a well run group of physicians.

Robert Jun 30 2020

Review for Dr. Yawn

He's always kind and caring and a great listener. I have sent many family members and friends to him as well and we're all very happy to have him as our physician.

Jun 30 2020

Review for Dr. Scarpero

Dr Huneycutt is so personable, so thorough and has found the correct combination of meds to keep my BP under control. I am so grateful and highly recommend him!

Jun 30 2020

Review for Dr. Huneycutt

Dr. Asad is very professional and seems to be concerned about the health of his patients.

Jun 30 2020

Review for Dr. Asad

Dr Catch and his team were very professional and took quick action to address all my concerns. Stress test staff at Skyline top notch and very helpful and cared doing my visit.

Bill Allen Jun 30 2020

Review for Dr. Ketch

Robert Williams Jun 30 2020

Review for Dr. Kucich

dr scarpero has been our dr for 10 plus years and not only a super dr he is also a super nice man////we are 80 and 78 and hope he can be our dr for the rest of our time..he takes the time when we visit as needed and if needed will return calls...

tommy and sandra smith Jun 30 2020

Review for Dr. Scarpero

Jun 30 2020

Review for Dr. Ramirez

Dr Spisak is wonderful. He listens and is kind, compassionate, and knowledgeable. He goes above and beyond and his demeanor puts you at ease.

Christine Jun 29 2020

Review for Dr. Spisak

In my 73 years Dr. Kellogg is the first physician to adequately explain the inter action of diet, food choices etc. with health and weight management. I feel very fortunate to be a patient.

Richard H. Jun 29 2020

Review for Dr. Kellogg

I was very pleased with all.

Owen Sanders Jun 28 2020

Review for Dr. Ketch

Dr. Huneycutt came highly recommended by my long time physician. I would pass this same recommendation on to anyone.

Mike Jun 28 2020

Review for Dr. Huneycutt

Always great to see Doctor Jones

John Napier Jun 28 2020

Review for Dr. Jones

Great visit, all staff professional, short wait time, great report.

Robert Smith Jun 27 2020

Review for Dr. Jones

I am very pleased with Dr. Babb and her staff. She was very informative and everyone there was very nice.

Sarah Raney Jun 27 2020

Review for Dr. Babb

Michael Kellogg is an excellent doctor. Assistant Tonya Ryan is very professional and very polite ??.

Mike Skinner Jun 27 2020

Review for Dr. Kellogg

This was my first time seeing Dr Spisak. He was very friendly and listened to me and answered my questions thoroughly. He also had a good sense of humor.

Harry Jun 27 2020

Review for Dr. Spisak

Dr Asad answered my questions and explained my medication

Jun 27 2020

Review for Dr. Asad

He saved my life! I was his miracle of 2017 and he will always be my absolutely best ever!!!

Susan D Dattilo Jun 27 2020

Review for Dr. Logan

Dr. Russo is a excellent physician who consistently goes above and beyond normal expectations for his patients. His office staff is courteous and efficient. I recommend him (and TN Heart and Vascular) to my patients without reservation.

Loucinda Dampier Sawinski MD Jun 26 2020

Review for Dr. Russo

My visit was schedule with Dr. Scarpero prior to the shelter at home order. My sugar had dropped the week before my visit and we discuss what could have caused it. He was very pleased that I had made great improvement with my A1c since my last visit.

Patricia B. Finney Jun 26 2020

Review for Dr. Scarpero

Dr Callister is a tell it like it is physician. I take everything he says and leave there determined to improve.

Robert Stroube Jun 26 2020

Review for Dr. Callister

Jerry Weathersby Jun 26 2020

Review for Dr. Huneycutt

Andrew Ermenc Jun 25 2020

Review for Dr. Asad

Doctor Clinton is friendly and attentive. She listens to her patients, incorporates their comments and concerns, and provides well considered advice. Never rushed.

Jun 25 2020

Review for Dr. Clinton

No waiting time to see the doctor, very informative the doctor answered all questions and explained all very well, very direct to the point, and listened well, all in all a very good meeting.

Allen D. Watson Jun 24 2020

Review for Dr. Asad

Follow up

Jun 24 2020

Review for Dr. Bashian

Dr Reddy is a pleasure to work with. He’s very thorough & extremely competent.

Anthony Ellison Jun 24 2020

Review for Dr. Reddy

My Mom has been going to Dr Russo for over 10 years. They have a friendly staff , doctors and nurses!!

Jun 24 2020

Review for Dr. Russo

S G B Jun 23 2020

Review for Dr. Cruz

I am very impressed with Dr. Kellogg listening to my needs and then following up with me for the betterment of my overall health. I would highly recommend him.

Lyndon Brown Jun 23 2020

Review for Dr. Kellogg

Well it was my 6month check and everything went well. The staff was nice and Dr Cruz is top notch. I think he is the best dr I have every had. I can’t see where they need to change a thing. The old saying if it’s not broke don’t fix it.

Sarah Rochelle Jun 23 2020

Review for Dr. Cruz

Dr. Russo took me in during an emergency. He analyzed my problem, and is taking care of it. I appreciate his kindness, and expertise in helping me. I would recommend him to anyone. The office staff are the best.

J.S. Huffines Jun 23 2020

Review for Dr. Russo

Was my first appointment with Dr. Kellogg. Very friendly and we got up to speed quickly.

Jun 23 2020

Review for Dr. Kellogg

Jun 23 2020

Review for Dr. Ali

You are greeted by competent Front desk personnel ,Verifying your identification & insurance . Dr. Lisa Kellogg has the knowledge To deal with a variety of health issues . She is clearly an outstanding physician and I recommend her highly ??

Patti Jun 23 2020

Review for Dr. Kellogg

It was our first visit with Dr. Cruz. We came away with a very favorable impression of him.

Godfrey Cernyar Jun 23 2020

Review for Dr. Cruz

I am completely satisfied and have no complaints a Jun 23 2020

Review for Dr. Ketch

Sheryl Pitts Jun 23 2020

Review for Dr. Wheatley

They take great care of you. They saved my life 14 years ago by finding my blockages. They always strive to keep me healthy.

Wayne Thompson Jun 23 2020

Review for Dr. Russo

Dr. Kellogg has taken care of my health for several years. He treats me with respect & he listen. I am proud to call him my doctor.

Willard Jenkins Jun 22 2020

Review for Dr. Kellogg

Jun 22 2020

Review for Dr. Kucich

Jerry T Jun 22 2020

Review for Dr. Yawn

Staff as always was efficient. They listened to my questions and explained how Zoom appointment would work. Dr Wheatley was also efficient and answered my concerns.

Rita Brandon Jun 21 2020

Review for Dr. Wheatley

Prostate cancer patient. Explained my options and the pros and cons of each one, stating that the decision for treatment would be entirely up to me. I chose surgical removal which was performed about one year ago. The “problem” is now out of sight, out of mind.

Jun 21 2020

Review for Dr. Morris

I trust the staff and feel they listen I also feel they have a true interest in my well being

Charles Pursley Jun 21 2020

Review for Dr. Wheatley

Kristen P Jun 21 2020

Review for Dr. Numnum

Very professional but like a good friend. Very conservative approach.

Blain Harold T Jun 21 2020

Review for Dr. Scarpero

Wanda L Timberlake Jun 20 2020

Review for Dr. Kellogg

This was an itnitial visit and I found Dr. Kellogg to be an engaging and thorough doctor. He took the time to thoroughly talk to me to aquaint him with my medical history. I would highly recommend him!

Jun 20 2020

Review for Dr. Kellogg

Dr Scarpero is very friendly and really takes the time to you and he LISTENS. Many doctors in the past talked at me and was in a hurry to get to the next patient. Not Dr. Scarpero.

Jun 20 2020

Review for Dr. Scarpero

Very happy with Doctor Wheatley and Staff.

Norma Campbell Jun 19 2020

Review for Dr. Wheatley

Jun 19 2020

Review for Dr. Kucich

Dr. Callister is extremely knowledgeable, kind, truly listens and easy to talk to. My symptoms were not consistent but he was able to establish the source so quickly. I am very grateful. I highly recommend him. The staff was also very polite and responsive to the many patients who were waiting.

Jun 18 2020

Review for Dr. Callister

The staff is wonderful. Dr. NumNum is a wonderful doctor. Y'all are the best.

Debra Harris Jun 17 2020

Review for Dr. Numnum

Dr. Russo very informing and keeps a very positive attitude. Not condescending like some doctors I know

Lynn Walling Jun 17 2020

Review for Dr. Russo

The visit was very nice, courteous and friendly workers.

P.Anne David Jun 17 2020

Review for Dr. Kellogg

Great manner with patients, and very helpful explaining results of stress test.

Jun 17 2020

Review for Dr. Wheatley

Martin Russell Jun 16 2020

Review for Dr. Wheatley

Dr. Kellogg is my primary care physician. I approached him with a problem with a medical supply company. He assured me that he and his staff would handle it promptly and they did. He and his staff are the best!!!!

Dale Barnes Jun 16 2020

Review for Dr. Kellogg

Dr. Yawn & his staff were very nice & professional.

Jun 16 2020

Review for Dr. Yawn

Dr. Wheatley is an excellent cardiac physician. Through his medical expertise, he has given me five more wonderful years of healthy living. I highly recommend Dr. Wheatley if you are in need of a cardiac physician.

Jim Thomas Jun 15 2020

Review for Dr. Wheatley

Dr. Lippolis was very professional and helpful. He listened to what I was saying and explained what I needed to do. He also reviewed the records closely and recomended steps to improve my health. It was a very good visit.

Jun 14 2020

Review for Dr. Lippolis

Great visit! No cancer! Dr. Numnum is good at his job! All Staff/Nurses are very friendly.

Patricia Talley Jun 14 2020

Review for Dr. Numnum

Very good experience! 2 nurses 1 dr.all impressive knowing job.

Herb ligon Jun 14 2020

Review for Dr. Bashian

Everything at the office was fine. Time I waited was good. Would recommend Dr. Asad.

Bradley Brown Jun 14 2020

Review for Dr. Asad

Johanne Miller Jun 13 2020

Review for Dr. Spisak

Being my first visit I was very pleased she seems very concerned and thorough on getting me set up for test that needs to be done that I have fallen behind on

Cloy E. Kinnear Jun 13 2020

Review for Dr. Kellogg

Excellent 5 star

Robert Rossetti Jun 12 2020

Review for Dr. Kellogg

Have been seeing Dr. Morris since Dr. Webb retired. Couldn’t ask for better. Highly recommend for anyone.

Jun 12 2020

Review for Dr. Morris

Terry Hess Jun 10 2020

Review for Dr. Asad

Carol Walters Jun 09 2020

Review for Dr. Ali

Very pleasant and professional

Kathy Greene Jun 09 2020

Review for Dr. Ketch

Dr Cruz was very thorough.

Jun 09 2020

Review for Dr. Cruz

My appointment was handled with courtesy, responsibly and respect in regards to my safety during covid. Everyone was professional and efficient and above all, friendly. Would highly recommend.

Thressa Kay Jones Jun 08 2020

Review for Dr. Asad

After a stress test Dr. Wheatley visited with me and explained the results and went over all of my questions. His quiet manner has always been very calming.

Charles Flood Jun 08 2020

Review for Dr. Wheatley

Bob P Jun 08 2020

Review for Dr. Wheatley

It’s been a long search in finding a Heart Dr who’ll listen and search for answers. Dr Yawn is incredibly focused on getting the me the scripts that don’t cause unbearable side effects. As well as monitoring my condition.

Tammy Jun 08 2020

Review for Dr. Yawn

Dr.M.Kellogg is the most caring Doctor I have ever had

Karen Hunter Jun 07 2020

Review for Dr. Kellogg

Always a great visit when its good news. However, I am so blessed to have been referred to Dr Ketch & his staff. Best part of being sick was knowing I have a caring Dr. who does not leave me hanging in the waiting room or with answers to my questions. Thank you all!

Patty Jun 07 2020

Review for Dr. Ketch

I just love seeing Dr. Jung Lee hes very respectful and patient and explains everything to you in a way you understand The Staff is wonderful as well. I never have to worry about nothing because i know hes going to take good care of my HEART.God Bless

Sharon Ciaccio Jun 06 2020

Review for Dr. Lee

Excellent physician and human being. So knowledgeable and caring. No one better!

Jon Hallquist Jun 06 2020

Review for Dr. Vandevender

Very thorough, talked with us about recovery from surgery. Very comforting. Took as much time as we needed.

David Mckissick Jun 06 2020

Review for Dr. Jones

Love Dr. Riggan! I have been a patient of his for five years now. He delivered my child and I have had a surgery with him. Excellent bedside manner, and he is a very compassionate and caring physician. He always answers all of my questions fully and I respect that. He’s great!

Kelsey Jun 05 2020

Review for Dr. Riggan

It was my first visit and I was impressed by Dr Babb and the staff. I felt very welcomed and comfortable.

Jun 05 2020

Review for Dr. Babb

First visit. Felt comfortable talking about issues. Was warm and approachable.

Jun 04 2020

Review for Dr. Kucich

Vicki Patterson Jun 04 2020

Review for Dr. Babb

Very little wait. Pleasant atmosphere.

Jun 03 2020

Review for Dr. Callister

Location

Tristar Hendersonville Medical Center

355 New Shackle Island Rd, Hendersonville, TN 37075