Tennova Healthcare-cleveland

58%

Patients that would definitely recommend
12% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

58%

Would definitely recommend
12% lower than the national average

Tennova Healthcare-cleveland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Tennova Healthcare-cleveland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Very thorough, explained my condition so I could understand, spent adequate time. Very pleased with the visit.

Sep 25 2020

Review for Dr. Veale

Dr. Nash is exceptional in many ways. He spends as much time as you need, listens to your concerns and givea treatment options that he feels would be best but ultimately leaves it up to you. Incredibly personable and puts you at ease right away by getting to know you!

Sep 14 2020

Review for Dr. Nash

Sep 13 2020

Review for Dr. Hovis

He is a very through doctor explains everything well. He is a great bedside dr takes alot of time.

Sep 12 2020

Review for Dr. Arnold

Sandra Knight-Helms Sep 11 2020

Review for Dr. Radford

So friendly and accommodating. Explained procedure and was able to help with my knee replacement!!!

Sep 11 2020

Review for Dr. Bernard

Warm, engaging and wise. We have only met once, but she asked all the right questions and provided helpful next steps.

Sep 08 2020

Review for Dr. Cleinman

WATER ON LUNGS AND HEART!! Sep 07 2020

Review for Dr. Headrick

Dr Nash did a fantastic job with my Left total hip. Out of the hospital on the same day and back on my bike in 4 weeks. Feeling 100% better then pre-op. Would highly recommend!

Sep 06 2020

Review for Dr. Nash

First visit with him. He was thorough, interested in my problem, ordered needed tests. Very kind, and professional.

Sep 06 2020

Review for Dr. Hodges

I've been a patient for over 20 years, he's thorough, he explains the pros and cons in detail, whether it's a hip or knee replacement, you never leave his without understanding your options. Thank you Dr. Ballard for keeping my mobility in trucking!

Steve Sewell Sep 04 2020

Review for Dr. Ballard

We’ve been seeing Dr Kent since 2013. She cares about her patients and is very thorough.

Thanna Sep 03 2020

Review for Dr. Kent

Dr Bernatowicz Is very patient when I’ve seen her. She helps me with all my questions that I ask. I do like her

Teresa Mantooth Sep 03 2020

Review for Dr. Bernatowicz

Dr. Spangler is an amazing doctor. He genuinely cares for the well-being of his patients. He is kind, professional and compassionate. I’ve used him for both knee and shoulder issues—highly recommend!

Rhonda Weeks Sep 02 2020

Review for Dr. Spangler

Dan Sep 02 2020

Review for Dr. Boerema

He takes his time with me. He listens and he cares about you. Oh yeah he is a great surgeon also.

Terry Roberts Sep 02 2020

Review for Dr. Nash

Arliene Christison Sep 01 2020

Review for Dr. Ballard

Dr. Abraham was my husband’s doctor first after we moved here to TN. This doctor takes his time & listens & gives his opinion; easy to talk to. I had an issue. Followed through with testing & follow up with Dr. Abraham. Very pleased.

Aug 30 2020

Review for Dr. Abraham

I got appointment quickly. Everyone was professional, knowledgeable and caring. Facility was clean and equipment up to date.

Sarah Russell Aug 30 2020

Review for Dr. Mastey

Dr. Grebner is the best, most kind, caring Doctor I have ever been seen by. He genuinely seems to care and makes every one of his patience a priority.

Rebecca Aug 28 2020

Review for Dr. Grebner

I was seen promptly by nurse & then had X-ray. Then Dr Arnold was there for exam and diagnosis. I received shot & splint and was on my way. So I procrastinated again about coming in. Never again. Would never consider going anywhere else. Excellent in every way.

Aug 28 2020

Review for Dr. Arnold

Dr. Ballard is an extraordinary orthopedic surgeon but more important a spiritual man of God. The office staff is great. Everyone is professional & kind. This practice is an example for other large practices to emulate. It didn't happen overnight but they are the best.

Margie Long Aug 26 2020

Review for Dr. Ballard

Aug 22 2020

Review for Dr. Arnold

An ex patient Aug 22 2020

Review for Dr. Huebschman

Dr. Hall is so caring and personable. First Dr I ever had that made me that comfortable! She cares!

Aug 20 2020

Review for Dr. Hall

You was very nice.Listened to my complaint..,pulled up my ex rays and explained what was going on with my shoulder. Explained options to solve issues.Very through. Would recommend him to everyone.

Gwen Stevens Aug 15 2020

Review for Dr. Veale

Dr. Greener did knee replacement on my knee and was wonderful. His bedside manor and care through my experience was top notch

Lisa Aug 14 2020

Review for Dr. Grebner

Very helpful explaining reverse shoulder replacement. Answered all questions.Help me make a decision.

Bill Kalish Aug 14 2020

Review for Dr. Spangler

Dr Spangler has treated both my daughter and I for knee issues. Very knowledgeable, diligent in his assessment and takes time to make sure you understand his diagnosis, decision making process and treatment recommendations.

Staci G Aug 12 2020

Review for Dr. Spangler

Dr. Finch was extremely rude. This is what you get from someone who is not working for themselves but for the hospital. I don't recommend anyone to use this Dr.

Aug 12 2020

Review for Dr. Fisher

Aug 12 2020

Review for Dr. Marcum

Very good and thorough Dr.

Aug 06 2020

Review for Dr. Drinnon

Does anyone know if Doctor Horton is currently working in the Ringgold GA , Chattanooga TN area ? I went to him for twenty years until the office in Ringgold closed , near Fort Oglethorpe GA, and would like to go back if he has an office now . He’s my favorite . Jerry Johnson

Jerry Johnson Aug 01 2020

Review for Dr. Horton

Dr Grebner is very attentive and caring. He explained my condition very well so I could understand. He has a great bedside manner. He will be my choice for orthopedic care.

Aug 01 2020

Review for Dr. Grebner

Awesome qualifications and training. Happens to be very pleasant

Ross Tye MD, PhD Jul 31 2020

Review for Dr. Grebner

Chris T. Jul 29 2020

Review for Dr. Mastey

I have used Dr. Shuster for 25+ years. He has provided outstanding healthcare service to me! He and his team always provide the ultimate in professionalism, service and care during the visits.

Tim Harmon Jul 28 2020

Review for Dr. Shuster

I

William n reed Jul 26 2020

Review for Dr. Hodges

If I have to go to the dr. I love Dr. Breetzke. I have never had a problem with him.

Debbie Jul 25 2020

Review for Dr. Breetzke

Complete mis-diagnosis. Very poor bedside manner. Not easy to get a call back from; avoids. Took 6 days for my daughter to get a call back. I feel my daughter saved my life by switching drs.

Jul 25 2020

Review for Dr. Giammanco

Was very nice! He made us feel TOTALLY COMFORTABLE!!!?? Very easy to understand! He was totally friendly during our whole visit with him! Even said HELLO! Down the hallway as we were being taken to room to see him!

Terry L. Dobbins Jul 25 2020

Review for Dr. Bernard

Jennifer Jul 24 2020

Review for Dr. Patel

Great Dr., My knee was in terrible shape and he helped me to get it back to as good as possible. Pain free shots. All the office staff is really nice!

Sally Jul 23 2020

Review for Dr. Olsen

The staff and doctor were great. Professional and friendly.

John Jul 22 2020

Review for Dr. Sheridan

AFTER A BOTCHED KNEE SURGERY ,{another DR. another hospital,} Dr. Ballard replaced the to small knee prosthesis and now after five years I AM STILL PRAISING THIS DOCTOR ,ONE OF THE BEST,THE WAIT TIME IS BECAUSE HE THE BEST ,AND HAS SO MANY WILL WAIT ,ON HIM

FRANCES THOMPSON Jul 21 2020

Review for Dr. Ballard

Dr. Bernatowicz takes time with her patients - she listens, diagnoses, and makes well-informed solutions/resolutions.

Judy Jul 18 2020

Review for Dr. Bernatowicz

Jacqueline Jul 16 2020

Review for Dr. Kent

Dr Craig is the most caring doctor that I have ever been to. He listens to me and explains everything about my conditions in full detail . I feel so blessed to have found him.

Jul 15 2020

Review for Dr. Craig

Wonderful!

Marvin Jul 13 2020

Review for Marysol Thomas

Dr Spangler is a very knowledgeable and straight forward Dr. It was a pleasure meeting him and I’m excited to let him do the repair on my shoulder.

Mark F Jul 10 2020

Review for Dr. Spangler

Jul 10 2020

Review for Dr. Cleinman

We Recognize Disrespect Jul 09 2020

Review for Dr. Cleinman

Dr Veale is very knowledgeable in his field. He’s very patient and takes time to explain things in a way you’ll understand. He’s hands down the best in Cleveland.

Jul 09 2020

Review for Dr. Veale

Doctor Bernard and staff were helpful, concerned and extremely professional.

Jul 09 2020

Review for Dr. Bernard

Excellent Doctor Takes time to read all the medical history Listened to my questions Very kind and caring

Jul 08 2020

Review for Dr. Armstrong

Useless

Jul 05 2020

Review for Dr. Kundu

Jul 03 2020

Review for Dr. Kent

Thank you for seeing me so quickly, my knee all ready feeling better.

Shirley Doss Jul 03 2020

Review for Dr. Nash

My 1st visit with Dr Patel I learned more about my condition than 3 years at UAB. He's very thorough and listens to what I say/ask. He seems to enjoy explaining how and what the liver does and how it's connected to other organ functions .

Peg Mager Jul 02 2020

Review for Dr. Patel

On July 17, I will celebrate ten years of wonderful life since Dr. Morrison performed seven bypasses on my heart. I would not be here today except for him.

Marvin Jul 02 2020

Review for Dr. Morrison

Went very. On time, thorough, easy to converse with. Excellent experience.

Jul 02 2020

Review for Dr. Hodges

Waited an hour and a half to be called back just to have them tell me he couldn't see me without a mask on

Jul 01 2020

Review for Dr. Brown

Dr Ballard was very thorough and nice!! He advised me how to handle the situation but left the decision up to me!!! Highly recommend Dr Ballard

Jul 01 2020

Review for Dr. Ballard

Dr. Bloch performed a procedure on me about a year ago. The problem that I had no longer exists. Dr. Bloch was very nice and knowledgeable and explained the procedure thoroughly. I recommend him. I give him 5 stars.

DENISE PICCOLI Jul 01 2020

Review for Dr. Bloch

If I could give him -5 rating I would

Jul 01 2020

Review for Dr. Kundu

Arrogant and dismissive. Constantly forces you schedule office visits to even discuss lab results. It’s all about the cash with this doctor.

Jun 29 2020

Review for Dr. Smith

BEST Dr I have ever had. She’s caring and thorough. Highly recommend!!

Jun 29 2020

Review for Dr. Hall

Dr. Veale was very knowledgeable and thorough. He explained my injury to me so that I could understand it. He listened to my concerns and answered questions without rushing through our visit.

Alan Jun 27 2020

Review for Dr. Veale

Very professional he also done my daughters back surgery and he is the very best at what he does!

Jun 25 2020

Review for Dr. Hodges

My experience was great he was very thorough and informative friendly n professional would refer anyone to see him

Keith True Jun 25 2020

Review for Dr. Grebner

Best gynecologist I ever went to. Complete hysterectomy done. I had zero pain afterward from it and never had to take a pain pill while recovering.

Techwriter777 Jun 20 2020

Review for Dr. Elg

Explained things very well!!!!! Having second done InFebruary!!!!!! Definitely will use him again!!!!!

Jun 19 2020

Review for Dr. Nash

Great visit...Dr. Arnold gave me a shot in my wrist. which will help with my pain until my surgery...He answered all of my questions...vrey satisfied with my visit!

Jack Smith Jun 18 2020

Review for Dr. Arnold

Dr. Arnold worked me in as a next day request from my PCP. He was personable, knowledgeable and reassuring. I would definitely return to him for care.

Don Jun 18 2020

Review for Dr. Arnold

Linda Jun 17 2020

Review for Dr. Nash

Very impressed with my first visit. Explained every detail about my problem and and options that were available. Discuss pros and cons about each one. Thank you for a very informative office visit

Katrina Lee Jun 14 2020

Review for Dr. Ballard

Visits are always very professional, detailed and friendly for both my wife and me.

Randall Peters Jun 11 2020

Review for Dr. Cleinman

My visit was very good. The Dr. Jason Spangler was very nice and very professional

Donald Shults Jun 10 2020

Review for Dr. Spangler

Dr. Fowler, was patient and very friendly. He seemed concerned and didn’t rush me during my office visit was on time and answered all my questions

diane risch Jun 10 2020

Review for Dr. Fowler

Just had my first visit with him yesterday. He was friendly, caring and knowledgable. I only had no wait about 5 minutes. I received cortisone injections for osteoarthritis. I would definitely recommend Dr. Bernard.

Debbie Phillips Jun 10 2020

Review for Dr. Bernard

Dr Bernard took care of my problem with my knee pain and made me feel comfortable not nervous like you get going to a new Dr. My pain is gone and thanks Dr Bernard and the whole staff at the office.

Donna Jun 10 2020

Review for Dr. Bernard

This was my first visit to Dr. Grebner. Dr. Grebner took the time evaluate my condition and explain the course of treatment.

Sheila Smith Jun 07 2020

Review for Dr. Grebner

Do not put trust in this Dr..

Jun 06 2020

Review for Dr. Hutcheson

Excellent patient care and "bedside manor."

Jun 05 2020

Review for Dr. Grebner

Dr. Narendra Singh, Has been treating me for neck pain and lower back pain .. in my opinion he really is doing his best to try to help and it truly shows that he cares.

Jun 05 2020

Review for Dr. Singh

Dr. Hays is a patient, caring and knowledgable cardiologist. He has been treating me since his residency in 1996. He was always professional and sensitive to my issues and he listened to all of my concerns and always addressed each one. I wish him well on the path he chooses next.

Dee Campbell Jun 03 2020

Review for Dr. Hays

Very nice - love her to death!

Jun 01 2020

Review for Marysol Thomas

Very please with Ashley and the staff!

Jun 01 2020

Review for Ashley Elledge

Mrs. Mabel Jadoon May 30 2020

Review for Dr. Mullin

Excellent Dr. she is very caring and very knowledgeable about all the current treatments for M S . Her staff is excellent and very caring.

May 30 2020

Review for Dr. Wray

Had knee looked at as I couldn’t hardly walk or get around. He gave me a shot and it feels good now. He did 2 hip surgeries on my wife- very thoughtful and caring. Told us he would treat her as he would his mother, and he did! Excellent doctor!!!

James May 29 2020

Review for Dr. Bernard

Dr Arnold was very knowledgeable. He laid out the options and diagnosis clearly and then moved to the initial treatment. Had a shot in my hand that I barely felt. He was very personable.

May 28 2020

Review for Dr. Arnold

I have been going to dr.holt almost 11 years the best He is my life line he is so special to me thank you Dr.Holt

Shirley linzey May 27 2020

Review for Dr. Holt

This Doctor is the best. If you are looking for someone to help relieve your pain from Trigeminal Neuralgia then look no more. That pain was severe and the worst pain ever in my face. I am cured of TN post Craniotomy.

Pamala Caputo May 27 2020

Review for Dr. Miller

He takes the time with you...not in a rush... caring, kind and knows what he is doing

Keith L Neiderheide May 23 2020

Review for Dr. Gernert

VISIT for check up for right knee surgery. Left knee already rebuilt. CSMO has always been straightforward with me about any thing. Great bunch of people.

Mark Reynolds May 23 2020

Review for Dr. Bernard

Location

Tennova Healthcare-cleveland

2305 Chambliss Ave NW, Cleveland, TN 37311

Frequently Asked Questions

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