Tennova Healthcare-cleveland

56%

Patients that would definitely recommend
14% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10
9% lower than the national average

56%

Would definitely recommend
14% lower than the national average

Tennova Healthcare-cleveland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Tennova Healthcare-cleveland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Caring and expert. Dr Mastey diagnosed a problem with my hand that two other drs. missed. Genuine and intelligent, I recommend him highly.

James Laughlin Sep 21 2021

Review for Dr. Mastey

Dr. Grebner is great, I would certainly recommend him and go back if I needed too.

Stephanie Belford Sep 16 2021

Review for Dr. Grebner

Not good.

Charles Sep 13 2021

Review for Dr. Hutcheson

G. Warren Sep 07 2021

Review for Dr. Rogers

Caring group of people who answers your calls, follows-up with you, and treats you like a person and not just a number. Hoping they stay in our community for many years to come!

Aug 30 2021

Review for Dr. Coffey

Location

Tennova Healthcare-cleveland

2305 Chambliss Ave NW, Cleveland, TN 37311

Frequently Asked Questions

Where is Tennova Healthcare-cleveland located?

Has Tennova Healthcare-cleveland won any recent awards from Healthgrades?

Does Tennova Healthcare-cleveland score well in safety ratings?