Saint Thomas West Hospital

83%

Patients that would definitely recommend
13% higher than the national average


Saint Thomas West Hospital is a medical facility located in Nashville, TN. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Saint Thomas West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Saint Thomas West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Dr. Langan is always kind and compassionate to all my ortho issues. He’s done both hip replacements that made me feel like a new person. His ongoing concern for my well being is number 1!!!!

Patti Siegert Jun 23 2021

Review for Dr. Langan

Dr,. Richard is the most caring Dr. I ever know.

Zohre Aminmadani Jun 23 2021

Review for Dr. Richards

Today was my second visit with Dr. Hossain I really do like him. He took up time with me to find a solution to stop my pain. The injections and the brace that he's having me to wear, is really working good. I would recommend him to anyone.

Ginger Jun 23 2021

Review for Dr. Hossain

Dr Nick has been caring for me since 2018. She is extremely thorough and and has a kind spirit. I trust her knowledge and diagnosis process.

Sheila Carlton Jun 21 2021

Review for Dr. Nick

Ernestine G. Jun 21 2021

Review for Dr. Smith

Location

Saint Thomas West Hospital

4220 Harding Pike, Nashville, TN 37205

Frequently Asked Questions

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