Saint Francis Hospital

48%

Patients that would definitely recommend

16% lower than the national average

Saint Francis Hospital in Memphis, TN - Get directions, phone number, research physicians, and compare hospital ratings for Saint Francis Hospital on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

10% lower than the national average

48%

Would definitely recommend

16% lower than the national average

Saint Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%47%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%38%47%

Saint Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%55%66%

Providers

Provider Reviews

Many of my family members have had shoulder & elbow surgeries by Doctor Lonergan; superior in all ways!

Doug H Mar 25 2024

Review for Dr. Lonergan

Great so far. Did an excellent job of explaining the condition and our options. Bad part is, none of the options are painless. Deciding on what option to pursue now.

Oki Mar 23 2024

Review for Dr. Cannon

Very good visit, all staff professional and nice

Pat Childress Mar 23 2024

Review for Dr. Raju

very caring surgeon.. genuinly concerned about my recovery

Mar 23 2024

Review for Dr. Hauser

Bobbie

Bobbie j palmer Mar 22 2024

Review for Dr. Cleveland

Location

Saint Francis Hospital

5959 Park Ave, Memphis TN 38119

CallDirections

(901) 765-1000

Frequently Asked Questions

Where is Saint Francis Hospital located?

Saint Francis Hospital is located at 5959 Park Ave, Memphis, TN 38119. Find other locations and directions on Healthgrades.

Has Saint Francis Hospital won any recent awards from Healthgrades?

No, Saint Francis Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Saint Francis Hospital highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Saint Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Hospital profile..

How does Saint Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5959 Park Ave

Memphis, TN 38119

Directions

(901) 765-1000