Rhea Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

64%

Would definitely recommend
6% lower than the national average

Rhea Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Rhea Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Excellent surgeon, gives excellent patient care, answers all questions and makes sure that you are satisfied before you leave his office.

Bill Martin May 22 2020

Review for Dr. Nash

Epidural— the best technique— I have had many and he is the best.

Carl Allen Kelly May 20 2020

Review for Dr. Black

Dr C I an amazing dr Mayo Clinic in Minnesota said they only had 2 doctors who could have done the surgery on my daughters shoulder. They said he did an amazing job!!!!

Becky Wilson May 14 2020

Review for Dr. Chrostowski

Haley May 09 2020

Review for Dr. Horton

Dr. Ballard is a very compassionate and caring doctor.

Shirley F. Campbell May 07 2020

Review for Dr. Ballard

I've had only 3 doctors in my life who actually listen to the patient. Doctor Zeigler is one of those doctors. He is polite, kind and has been an extremely good doctor to me. Thank you Dr. Ziegler for your card and kindness towards me. May God continue to bless!!

JoAnn Cliff May 04 2020

Review for Dr. Zeigler

May 01 2020

Review for Dr. Horton

Allan & Liz Templeton Apr 29 2020

Review for Dr. Ballard

HARRY M HAYS Apr 22 2020

Review for Dr. McCravey

Dr.Ballard is awesome I love him he did the best he could do with what he had to work with Booth knees will need to be replaced he is the only doctor I know that prays for you before surgery I love you DrBallard and Thank you and God Bless you Cheri Jeske

Cheri Jeske Apr 10 2020

Review for Dr. Ballard

All of our family members are patients of Dr. Lee. At appointments he spends time with us, asking for any questions we might have, discussing lab work, prescriptions, and health issues. He doe not rush the appointment, and always show concern for every person.

Sara Crossville, Tn Mar 21 2020

Review for Dr. Lee

Had total knee replacement 2 weeks ago. Could not be happier. He was informative and caring during the entire process. Would recommend him to anyone...

Janice Brown Mar 14 2020

Review for Dr. Radford

Seen for knee pain.

Mar 11 2020

Review for Dr. Nash

Barb Mar 11 2020

Review for Dr. Ballard

FIRS LET ME SAY THIS ABOUT THESE REVIEWS. THEY CAN BE FAKE OR REAL DO NOT PAY ANY HEED TO THEM.

MIKE BAICH Mar 10 2020

Review for Dr. Michaelis

John L Mar 04 2020

Review for Dr. Nash

Excellent, Dr. Nash took the time to actually listen to me and find the best possible option to address my situation. Wonderful bedside manner!

Shelly Langley Feb 28 2020

Review for Dr. Nash

My elderly aunt was admitted to the hospital by this doctor with a serious illness. She took wonderful care of her.

Tami Free Feb 19 2020

Review for Dr. Michaelis

Excellent as always.

Feb 15 2020

Review for Dr. Bell

Dr. Nash is knowledgeable, professional, respectful, caring, considerate and listens to me. He explains everything very well. He answers my questions so I understand procedures and expectations and what my experience should be.

Janet Hoodin Hixson , TN - Feb 14 2020

Review for Dr. Nash

rrjohnson2 Feb 12 2020

Review for Dr. Ballard

Dr Smith is the best in Chattanooga he makes u feel comfortable and take good care of your needs if I can give him and 10 most definitely would

Shameka Southers Feb 11 2020

Review for Dr. Smith

Feb 09 2020

Review for Dr. Bell

My visit was fantastic from our first meeting to our last on feb 3 2020 a very caring man with a fantastic bedside manner not to mention a fantastic surgeon !!!!!!!!

Garyp Feb 05 2020

Review for Dr. Nash

Highly recommend Dr Nash. He has a terrific social manner and knows just what to do for my knee pain concerns. Met him first in 1992 when grandddaughter had 2 arm breaks. He’s the best.

Janet Vaughn Feb 02 2020

Review for Dr. Nash

Dr. Nash has the most patient friendly personality and takes the time that the patient needs to understand their complete health situation and what treatment/surgery he recommends. I'm 75 and have had my share of orthopedic proceedures throughout the USA.

Feb 02 2020

Review for Dr. Nash

Dr Bell was great. He is warm, professional and provided as much information as I needed.

Feb 01 2020

Review for Dr. Bell

Before and after surgery explained everything to me so I had no concerns and treated me with care.

Anthony D Watkins Jan 23 2020

Review for Dr. Bell

Dr. Lund and his staff took exceptional care of my son from the very beginning to the very end!

Jan 22 2020

Review for Dr. Lund

They are my primary care doctor. Everyone there is very nice. I never have to wait long and they always call me back if I leave a message.

Jan 16 2020

Review for Dr. Seo

Bonnie Jan 12 2020

Review for Dr. Radford

He delivered both of my children! He has always puts me at ease and explains everything. He has been my doctor for 16 years now. I wouldn’t think of changing!

Heather Jan 09 2020

Review for Dr. Smith

Extremely thorough and patient oriented

Steve Wortham Jan 09 2020

Review for Dr. Bell

He did a first rate job of replacing my failed hip prosthetic after another doctor left me with a misaligned and shortened leg from a previous hip surgery. He is the best surgeon in this field.

Great doctor Jan 08 2020

Review for Dr. Ballard

Kim Dec 31 2019

Review for Dr. Robins

Needed a hip replacement and Dr. Ballard did an excellent job. He was always very professional.

Dec 15 2019

Review for Dr. Ballard

Admittedly I had to wait a while to see Dr Nash but the visit was worth the wait. Dr Nash was thorough, very personable and took the time to answer my questions. As expected, I’m facing surgery but anticipate the same quality of professionalism.

Gayle Dec 13 2019

Review for Dr. Nash

T. Wimberly Dec 13 2019

Review for Dr. Bell

Absolutely the best Dr and the best Staff!

Jimmy Hooper Dec 12 2019

Review for Dr. Schlabach

Very thorough and encouraging.

Dec 12 2019

Review for Dr. Bell

Had severe bilateral carpal tunnel. Was effecting my ability to do things I needed to. Dr. Chrostowski fixed both & am finally able to do what I want without pain & numbness. Awesome staff like a family environment & they truly care about their patients. Highly recommend!!

Jean Lawson Dec 05 2019

Review for Dr. Chrostowski

JMRTSUS Nov 28 2019

Review for Dr. Stubblefield

Kathryn Allgood Nov 22 2019

Review for Dr. Nash

Dr. Bell does not show compassion for patients. He performed a painful procedure without fully explaining the procedure and without anesthesia or numbing first.

recent Memorial Hospital Hixson patient Nov 22 2019

Review for Dr. Bell

I just know that Doctor Wakham is awesome doctor that cares deeply for his patients and peers. Thank you for being a great a doctor.

Shannon Barber Nov 19 2019

Review for Dr. Wakham

Thorough. Great bedside manner. Listens well.

David Callahan Nov 13 2019

Review for Dr. Bell

horrible doctor....

Nov 12 2019

Review for Dr. Austin

I had heard nothing but great reviews and people suggesting that I should look into Dr. Todd Bell doing my surgery ! Glad I choose him !

Curtis Bledsoe Nov 07 2019

Review for Dr. Bell

Dr. Benton is a very professional and caring urologist.

Nov 04 2019

Review for Dr. Benton

For knee replacement

Richard ward Nov 03 2019

Review for Dr. Ballard

Dr. Bell is great! He is very thorough, responsive, and an excellent surgeon. Highly recommend.

Oct 26 2019

Review for Dr. Bell

Compassionate caring physician- she admitted my very ill family member late one night.

Marie Tanner Oct 25 2019

Review for Dr. Michaelis

I went for a third opinion on knee pain.

Merlot Oct 25 2019

Review for Dr. Nash

Dr. Bell listened to all I had to say and his staff was very professional.

Joel H Oct 24 2019

Review for Dr. Bell

Fred Browning Oct 23 2019

Review for Dr. Ballard

Dr. Nash is a great doctor. He did my hip replacement, total right knee replacement last year, and most recently my total left knee replacement. All very successful! Besides being excellent as a surgeon, his bedside manner is wonderful. Worth any wait time to see him!

T. Anderson Oct 18 2019

Review for Dr. Nash

He is a professional and caring doctor.

Barbara Oct 09 2019

Review for Dr. Ballard

Very professional with a sincere care for his patients.

Doris Perry Oct 05 2019

Review for Dr. Ballard

Rebecca Oct 02 2019

Review for Dr. Nash

He did an awesome job with my total hip replacement and back on my feet within a month.

Vic13russ Sep 30 2019

Review for Dr. Chrostowski

Long wait times and no beside manner/compassion for patients

Sep 25 2019

Review for Dr. Bell

Vivian Grant Sep 13 2019

Review for Dr. Zeigler

Dr. Nash is such a pleasant person. He took the time to discuss all my concerns with the health issues I am experiencing. I highly recommend him to anyone with orthopedic issues.

M. L. Swanson Sep 07 2019

Review for Dr. Nash

Dr Bell is very professional yet very caring. I would not go to anyone else for my shoulders.

Rosemary Aug 29 2019

Review for Dr. Bell

Dr. Smith has been very kind to me over the years. He is very thorough and caring. He gets to the root of the problem and treats it with ease and in a timely manner. I highly recommend this Physician. Would not consider seeing a different GYN!

Rachel Aug 28 2019

Review for Dr. Smith

Gerald Cornwell Aug 28 2019

Review for Dr. Ballard

I have been seeing Dr Smith for over 18 years. He is the most caring Dr a patient could ask for. He is experienced, thorough, compassionate and listens to your every concern. I would never go to another GYN. BEST EVER! I recommend all my friends to him. 5 Stars!!!! Hands Down!

Kandy McNamara Aug 24 2019

Review for Dr. Smith

Pam Collins Aug 19 2019

Review for Dr. Radford

He was outstanding. I would recommend him

Aug 19 2019

Review for Dr. Benton

Kim Aug 18 2019

Review for Dr. Bell

Compassionate, caring and knowledgeable surgeon. I totally recommend Dr. Ballard and his staff.

G Epperson Aug 18 2019

Review for Dr. Ballard

David Moore Aug 16 2019

Review for Dr. Carlton

Cari Gowin Aug 08 2019

Review for Dr. Michaelis

I have recommended Dr Benton. He has been a wonderful doctor for me.

Phil McAlistein Cleveland, TN - Aug 06 2019

Review for Dr. Benton

PATTIE BELLin Cleveland , TN - Aug 02 2019

Review for Dr. Radford

He was very caring; all was explained quickly and fluently. Follow up on labs tests was prompt

Aug 02 2019

Review for Dr. Nash

My office visit with Dr Nash was excellent. He is kind, caring, knowledgeable and patient physician who makes the effort to put you at ease and is a great listener and ensures that your questions and concerns are addressed.

Jul 26 2019

Review for Dr. Nash

Jul 13 2019

Review for Dr. Bell

Follow up visit. Dr. Nash a little late but offered an explanation. Nice. Would highly recommend him. 10 score for his service and expertise.

Linda Williams Jul 12 2019

Review for Dr. Nash

2nd knee operations with Dr Ballard. Best knee surgeon in town. Highest of recommendations. THANKS DOC!

Tommy Roberts Jul 01 2019

Review for Dr. Ballard

There’s a reason why “referral to pain management” is noted on the patient paperwork. Do yourself a favor and go somewhere, anywhere else.

TN - Jun 29 2019

Review for Dr. Chrostowski

He was great. I felt very confident in all of the information he gave me and was very comfortable. Would highly recommend.

Jun 29 2019

Review for Dr. Bell

Lynn Gibsonin TN - Jun 26 2019

Review for Dr. Nash

Danny Walker Jun 26 2019

Review for Dr. Horton

Excellent doctor who considers his patients as a priority. Show respect to staff and patients. Shows his religious beliefs and prays with patient and family (If patient agrees).

Martha W Moorein Resaca, GA - Jun 23 2019

Review for Dr. Ballard

Long wait, as with most doctors. Friendly staff. Dr. Bell was helpful and to the point.

Jun 22 2019

Review for Dr. Bell

Thoughtful, kind, professional and thorough. Usually late because he takes time with his patients. My surgery was uneventful and my recovery has been right on course. Would recommend him to someone having knee surgery.

Jun 21 2019

Review for Dr. Nash

Superb at confidence building. Has competence and ease of explaining procedures. Answers all questions. For hip and knee replacements, he is highly recommended.

Jun 21 2019

Review for Dr. Nash

He is a very good dr you feel kinda rushed a little because they are so busy it would be nice to have everything discussed in writing I don’t agree with the charging of after surgery paper work

Pam Jun 16 2019

Review for Dr. Ballard

Very good to talk to and explain issues very not and kind!

Jun 16 2019

Review for Dr. Nash

Absolutely

Jun 12 2019

Review for Dr. Ballard

D. Summersin Chattanooga, TN - Jun 11 2019

Review for Dr. Bates

Georgia Campbellin Soddy-Daisydng, TN - Jun 10 2019

Review for Dr. Chrostowski

Great listener, spent the time on my initial visit to hear my issues. My wife highly recommend Dr. Nash and I agree he is excellent!

Mike Mustafain Ooltewah, TN - Jun 02 2019

Review for Dr. Nash

I needed to have my left shoulder looked at, I called Monday and had appt on Tuesday. There were no hassles. Dr Bell and his staff were awesome.

May 23 2019

Review for Dr. Bell

My husband and I both LOVE Dr. Smith! He was so patient with us and took everything into consideration to help me have a safe and healthy birth. I recommend him any chance I get.

May 22 2019

Review for Dr. Smith

Location

Rhea Medical Center

9400 Rhea County Hwy, Dayton, TN 37321