Parkwest Medical Center
Patients that would definitely recommend
10% higher than the national average
Parkwest Medical Center is a medical facility located in Knoxville, TN. This hospital has been recognized for Coronary Intervention Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Coronary Intervention Excellence Award™ (2022)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
10% higher than the national average
Would definitely recommend
10% higher than the national average
Parkwest Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Parkwest Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dinah Quillen Nov 25 2021
Review for Dr. Yau
Dr. Ragland performed my anterior cervical fusion at C5 - C7 in April, 2010. I woke up pain free after suffering for nine months. He saved my career at the time. He also spent over an hour explaining the procedure and answering my questions ahead of time. What doctor spends that much time with a new...
William J. Warner Nov 24 2021
Review for Dr. Ragland
As an educator I did a great deal of research before I chose a specialist to replace me knee. Dr. Cates was referred to me by a physician friend of mine. I could not be more pleased, Dr. Cates is very thorough and genuinely concerned regarding my well-being. My recovery has been excellent
Nov 24 2021
Review for Dr. Cates
Working with Dr. Keenan and his staff was a dream. They stuck with us the whole way through and provided us comfort and support throughout the entire experience. I would recommend Dr. Keenan and his staff to anyone looking to embark on this journey. Many thanks a million times over to them!
Anonymous Nov 23 2021
Review for Dr. Keenan
Location
Frequently Asked Questions
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Has Parkwest Medical Center won any recent awards from Healthgrades?
Does Parkwest Medical Center score well in safety ratings?
After almost three years of dealing with hip pain, going to PT, shots, I finally went to Dr. Yau to discuss surgery. He expained it in detail, assigned me one person to make my appointments and the process was smooth and non stressful. Most important the day of surgery his surgical team was like a...