Parkwest Medical Center

77%

Patients that would definitely recommend
7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Parkwest Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Parkwest Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Saw Dr Parsons for a knee injury. I was impressed he is not "cut happy" and recommended a non-surgical treatment path which was successful. I would see him again and recommend his practice.

Oct 17 2020

Review for Dr. Parsons

Dr. Jay Young is a skilled surgeon and a kind person. He is very open to any patient concerns and he answered all my questions. I highly recommend him.

Physician Oct 16 2020

Review for Dr. Young

Dr. Haugge is absolutely the Best! I have suffered through Trigeminal Neuralgia and he was by my side through it all. I would highly recommend him for any procedure that he does! His staff is also the best!

Sydney Oct 14 2020

Review for Dr. Hauge

Dr. Keenan, Dr. Gordon and all the staff were so kind and helpful throughout our whole experience with them!

K. R. Oct 13 2020

Review for Dr. Keenan

excellent

Oct 12 2020

Review for Dr. Ali

Location

Parkwest Medical Center

9352 Park West Blvd, Knoxville, TN 37923

Frequently Asked Questions

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