Northcrest Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Northcrest Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Northcrest Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Great Christian family doctor! Extremely knowledgeable & compassionate! Office staff professional & attentive!

Hilsen family Nov 23 2021

Review for Dr. Yim

He has always treated us well. Been our GP for many years.

Oct 25 2021

Review for Dr. Rainwater

great Dr.

Leslie J Aponte Sep 14 2021

Review for Dr. Sullivan

Phenomenal physician. Literally the smartest person Ive ever met. She is very kind, caring and most of all totally on top of things. Cant say enough good things about her

Laura Sep 11 2021

Review for Dr. Means

Scott S. Sep 10 2021

Review for Dr. Rutland

Location

Northcrest Medical Center

100 Northcrest Dr, Springfield, TN 37172

Frequently Asked Questions

Where is Northcrest Medical Center located?

Has Northcrest Medical Center won any recent awards from Healthgrades?

Does Northcrest Medical Center score well in safety ratings?