Greeneville Community Hospital West

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Greeneville Community Hospital West

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Greeneville Community Hospital West

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Had a hard time getting my rx for thyroid which was abnormal,now no refills will see how long it takes to call in refill for this after today.im a retired nurse of almost 30 years would not treat my patients this way,am willing to give one more chance

Aug 20 2019

Review for Jessica Bennett, PA-C

Dr. Bulawa is an excellent surgeon as well as being thorough and attentive during office visits. She has operated on me twice and there's no one else my husband or I would call if either of us needed surgery again.

Jun 12 2019

Review for Dr. Beth Bulawa, MD

Dr. Sen has been taking care of my blood and health issues for years now. He leaves no stone unturned and has a positive manner about him. He returns calls and fits me in between scheduled appointments if needed. He is proactive and works well w/my PCP. I feel safe and blessed to be his patient.

May 26 2019

Review for Dr. Anindya Sen, MD

Dr. Herrell was terrific! He delivered my son via Csection. It was a perfect delivery. 2 day hospital stay was great and I healed in 2 wks. Dr. Herrell made me look forward to my checkups he has quite the personality.

May 11 2019

Review for Dr. Howard Herrell, MD

Mar 22 2019

Review for Dr. Joseph Kretschmar, MD

Dr Svendsen is a very competent and caring doctor. He has always taken time to explore my medical needs as well as extending kindness and Christian caring. I give him A+ in all areas. Jane Crawford

in Elizabethton, TN - Nov 17 2018

Review for Dr. Claes Svendsen, MD

Greeneville - Oct 24 2018

Review for Dr. Erick Bulawa, MD

Dr Abernathy operated on me when I was younger and recently took care of my kids. She always done what’s best and I never had anything bad to say. Wonderful person and doctor!

Oct 24 2018

Review for Dr. Susan Abernathy, DO

He was my familys dr in rome ny for many years. Because of him i still have my daughter with me. He found her heart issues. He always listened to my concerns. The best dr we have ever had We miss him here.

in Rome, NY - Oct 15 2018

Review for Dr. Erick Bulawa, MD

Everyone is extremely helpful. They all work together , get along , and make you feel you're a part of their team. They have all worked with me and done so well. You walk in here and it's as if they've known you forever . This is the number 1 place I tell everyone to go too!

in Kingsport, TN - Oct 09 2018

Review for Dr. Jody Musick, DPT

Nice staff. Treats everyone the same. My first time here, I felt like I've been here several times. First physical therapy experience and I felt at home.

in Kingsport, TN - Oct 04 2018

Review for Dr. Jody Musick, DPT

in Gray, TN - Sep 28 2018

Review for Dr. Jody Musick, DPT

in Newport, TN - Aug 27 2018

Review for Dr. Jeremy Wetmore, DO

in Chuckey, TN - Aug 11 2018

Review for Dr. Joseph Kretschmar, MD

Jody and his staff are by far the best in the Tri Cities. He has treated me after my back and hip surgeries with excellent results. He genuinely cares about his patients as does his staff. Don't settle for less than the great treatment you will receive at Achieve.

in Bluff City, TN - Jul 02 2018

Review for Dr. Jody Musick, DPT

He was very caring and thorough. Very knowledgable . Told me and showed what had happened to my eye and even said he would send me to a retinal specialist if I wanted. Worked me in tho I wasnt a former patient.

Jun 06 2018

Review for Dr. Thomas Brown, MD

Dr. Carla Nickle is the best. She makes you feel comfortable and is truly committed to patient care. Would not want to see anyone else. She is great.

May 10 2018

Review for Dr. Carla Nickle, DO

May 07 2018

Review for Dr. Howard Herrell, MD

in Johnson city - Apr 25 2018

Review for Dr. Lawrence Reid, MD

Total shoulder replacement 2012. Couldn't be happier. He did a great job. He also did arthroscopic surgery on my knee in 2000 and have had no problems since. He is a good Christian, I highly recommend Dr Todd Chistensen

in PIKEVILLE, Tn. - Apr 13 2018

Review for Dr. Todd Christensen, MD

I haven't had any therapy with him but he is a very nice man and I have seen the care he does give to his patients and he has a big heart and cares about his people

in Gray, TN - Apr 04 2018

Review for Dr. Jody Musick, DPT

Dr. Thwing is a very knowledgeable doctor, dedicated to his patients, and caring about us also. He cares about what we are going through. He takes his time with me and is willing to help any way he can. Not many doctors left that actually cares about their patients' needs.

in Greeneville, TN. - Mar 29 2018

Review for Dr. Philip Thwing, MD

Dec 21 2017

Review for Dr. Todd Christensen, MD

Very professional, listens and answers questions in a way that is easily understood, takes her time during each appointment, very sweet young lady but seems timid. I can't say anything bad about her.... She just wasn't the PA for me.

in Greeneville Tennessee - Dec 08 2017

Review for Valerie Mullins, PA-C

Not a physician I wish to have again. Positives: professional, great office location Negatives: Seems to be only interested in the revenue she is earning and not the patient, I personally was not confident in her decisions

in Greeneville Tennessee - Dec 08 2017

Review for Dr. Melanie Davidson, MD

Monterey, TN - Aug 23 2017

Review for Dr. Thomas Brown, MD

in Penn Valley Ca. - Jul 18 2017

Review for Dr. Todd Christensen, MD

I miss Dr. Bulawa so much here in Rome, NY. He was my favorite doctor for over 20 years. He was dedicated to helping his patients. I'm glad to see that he is doing well. We miss him very much. Love, the Balch- Jackson Family ??

in Rome, NY - Jun 03 2017

Review for Dr. Erick Bulawa, MD

in Johnson City, TN - Jun 02 2017

Review for Dr. Howard Herrell, MD

Dr. Small does her best not to make you any more uncomfortable than you already are for this type of an appointment. She listens to me and answers my questions and asks questions as well. I will definitely continue to go to Dr. Small in the future.

in Greeneville, Tn - May 19 2017

Review for Dr. Karin Small, MD

in Greeneville, TN - Apr 23 2017

Review for Dr. Tania Diaz, MD

Dr Nelson and his staff are amazing. I have been going to him since I was 17 years old. I am 45 now. He is very knowledgable. He gives great advice and spends plenty of time with you not just in and out like most Dr.s are. No wait time.

in Bulls Gap, TN - Apr 19 2017

Review for Dr. Harry Nelson, MD

in Greeneville, TN - Mar 30 2017

Review for Dr. William Bridges, MD

Dr.Bennett is a nice caring doctor.. She takes her time to see you and explains things where you can understand them.. I would recommend her in a heartbeat. I hope she does the same for you when you are in need of great health care.

in greeneville, tn - Mar 30 2017

Review for Jessica Bennett, PA-C

Greeneville, TN - Feb 25 2017

Review for Dr. Susan Abernathy, DO

I had a wonderful experience with Achieve and I would highly recommend the, to friends and family. Bradley Martin has done am exceptional job helping me throught my recovery. I would come back again just to hang out around him.

in Kingsport, TN - Feb 24 2017

Review for Dr. Jody Musick, DPT

Dr. Kretschmar, his nurse practitioner, and his staff are all very wonderful and caring. I transferred here from another GI last year and have been very pleased with my care so far.

Plainfield, IL - Feb 23 2017

Review for Dr. Joseph Kretschmar, MD

in Kingsport, TN - Feb 08 2017

Review for Dr. Jody Musick, DPT

in Kingsport, TN - Feb 08 2017

Review for Dr. Jody Musick, DPT

Very perceptive and in tune to our teenager's needs. He told us precisely what would happen before the behavior occurred. No doubt, he knows teens specifically. We plan to continue treatment and sessions with Dr Bonfardin.

Johnson City, TN - Feb 07 2017

Review for Dr. Brian Bonfardin, MD

Dr. Overholt has been my doctor for several years. She is very professional and truly cares about her patients and their well being. She goes above and beyond her call of duty to ensure her patients receive the best possible care!

in Greeneville, TN - Jan 31 2017

Review for Dr. Candi Overholt, MD

Greeneville, TN - Jan 27 2017

Review for Dr. Joseph Kretschmar, MD

Wait times are simply horrible and more than once he answered a question in a sharp terse hateful tone... was it worth it to get a smart alek attitude/response after sitting in waiting room for an hour and a half? NO THANKS..FOUND ANOTHER DR ...

in Nashville, TN - Jan 18 2017

Review for Dr. Charles Montgomery, MD

I have enjoyed working with the staff. They were all very helpful knowledgeable. I would highly recommend this facility for anyone needing physical therapy.

in Kingsport , TN - Jan 12 2017

Review for Dr. Jody Musick, DPT

in Greeneville, TN - Jan 05 2017

Review for Dr. Joseph Kretschmar, MD

Greeneville, TN - Dec 10 2016

Review for Dr. Lawrence Reid, MD

in Greeneville, TN - Nov 08 2016

Review for Dr. Amber Mullins, MD

Dr. Montgomery is a very skilled, caring Dr that is always willing to go above & beyond for his patients! I would suggest him to anyone needing a family doctor.

in Greeneville, TN - Oct 20 2016

Review for Dr. Charles Montgomery, MD

in Maryville, TN - Oct 18 2016

Review for Dr. Jody Musick, DPT

in Afton, TN - Oct 18 2016

Review for Dr. Candi Overholt, MD

Location

Greeneville Community Hospital West

401 Takoma Ave, Greeneville, TN 37743