Franklin Woods Community Hospital
Patients that would definitely recommend
12% higher than the national average
Franklin Woods Community Hospital is a medical facility located in Johnson City, TN. This hospital has been recognized for Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2018)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
10% higher than the national average
Would definitely recommend
12% higher than the national average
Franklin Woods Community Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Franklin Woods Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gary H Jan 13 2021
Review for Dr. Schoondyke
Dr Carlsen is a terrible doctor. I had surgery and he didn't even seem to notice that I was in a lot of pain as he was working. It was excruciating and he never even said he was sorry for causing the pain. After all that, the surgery didn't even work and he said he could do nothing more. I went...
Jan 06 2021
Review for Dr. Carlsen
I highly recommend Dr. Dabalina Das! Have seen her for many years and she is the best internal medicine physician I have ever seen. I am almost 60 and have lived in many different states and was in the medical profession myself. Dr Das is so intelligent, sincere, professional, and personable. I...
Tiffany Dec 30 2020
Review for Dr. Das
My name is Ginger. I went to my 1st Appointment as New Patient on 12/29/20. He was kind enough to go over all my medical history (made photocopies of Previous Dr. In Montanas Chart I had with me). We discussed all my current medicines & he agreed to fill each one as soon as I was in need of refills....
Ginger T. Gimbel Dec 30 2020
Review for Dr. Williams
Location
Franklin Woods Community Hospital
Frequently Asked Questions
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Does Franklin Woods Community Hospital score well in safety ratings?
Had my first visit with Dr. Schoondyke and I love his bedside manner and his staff. Very comfortable environment and very fast pt care. I wasn’t made to wait in the waiting area and when all my new patient paperwork was completed he was in there alarmist immediately. I think this is going to be a...