Erlanger Medical Center

70%

Patients that would definitely recommend
Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2019, 2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

70%

Would definitely recommend
Equal to the national average

Erlanger Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Erlanger Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Dr. Gardner is very professional and seems to be concerned with his patients. He and his staff make you feel at ease from the start. I recommend their services completely.

Anne Y. Jul 08 2020

Review for Dr. Gardner

I went to Spine Suegery Associates for the first time last week. Everyone there was very nice & professional. Dr. Caputo and his team are amazing!! Thank you so much for the time you spent with me! I will definitely refer this group to others needing a specialist!

MPotter Jul 06 2020

Review for Dr. Caputo

Britt Thomas Jul 03 2020

Review for Dr. Cunningham

My 1st visit with Dr Patel I learned more about my condition than 3 years at UAB. He's very thorough and listens to what I say/ask. He seems to enjoy explaining how and what the liver does and how it's connected to other organ functions .

Peg Mager Jul 02 2020

Review for Dr. Patel

On July 17, I will celebrate ten years of wonderful life since Dr. Morrison performed seven bypasses on my heart. I would not be here today except for him.

Marvin Jul 02 2020

Review for Dr. Morrison

He is a great doctor. He gave me options and explained things in great detail. I would recommend him to anyone.

Jul 02 2020

Review for Dr. Shridharani

He destroyed my life.

Jul 02 2020

Review for Dr. Bowers

If I could give him -5 rating I would

Jul 01 2020

Review for Dr. Kundu

excellent

Veronica M. Jun 30 2020

Review for Dr. Gardner

Dr colburn is very good at what he does he is also very down to earth I'm glad he is my doctor just wish he worked on hearts and I could go to him for cardiology

Brad Vandergriff Jun 30 2020

Review for Dr. Colburn

Dr Matzkin saved my life I had a disease that he kept on doing tests and research to help me. He is awesome. Plus he is a democrat which I love. I am too

Brad Vandergriff Jun 30 2020

Review for Dr. Matzkin

Very nice staff. Especially at this time of uncertainty; they made you feel very safe.

Alison Taylor Jun 25 2020

Review for Dr. Matzkin

Karen Pittman Jun 25 2020

Review for Dr. Doty

Dr Gardner explains everything well and he is patient. I would and have recommended him to everybody.

B B. Jun 24 2020

Review for Dr. Gardner

Good

Jun 24 2020

Review for Dr. Shridharani

Dr. Swafford is a former Navy Seal and boots on the ground, hands on, down to earth style is second to none.

Elmer Jun 24 2020

Review for Dr. Swafford

Varicose vein pain is gone. Legs look much better. Dr. Vincent explains everything precisely and is very accessible. Robin is excellent with the scans. I would recommend (and have) anyone to the Vein Institute.

Cindy S. Jun 24 2020

Review for Dr. Gardner

Best PCP and office staff in Chattanooga!! Dr Avitabile is the best he always takes his time and I never feel rushed.

Jun 24 2020

Review for Dr. Avitabile Jr

Great Doctor and staff. Has always seen me very quick. Wait times are 10 mins or less.

Mark McClain Jun 23 2020

Review for Dr. Avitabile Jr

Jun 22 2020

Review for Dr. Lunn

Dr. Schmitt has been my gastroenterologist for 20 years. If it weren't for her I would have had colon cancer years ago. She has removed colon polyps almost every time she's done my 11 colonoscopies with her. She is absolutely great.

Kirk Bubul Jun 22 2020

Review for Dr. Schmitt

Grace Gentry Jun 21 2020

Review for Dr. Brit

Brad Guagnini Jun 20 2020

Review for Dr. Close

She does not accept new patients.

dkleem@gmail.com Jun 18 2020

Review for Dr. James

Dr Nelson did my cancer surgery. He explained everything step by step. He is a very skilled, compassionate and competent surgeon. He staff is professional, friendly, and accommodating

Michael Delaney Jun 16 2020

Review for Dr. Nelson

Had my 1 month check up after cataract surgery - technician Bryan and Dr. Matzkin were wonderful! They remembered that Medicare will pay for glasses after surgery - Maribel in the optical shop is super sweet ! Very happy to be a patient with Allied Eye!

Jean Lopez Jun 11 2020

Review for Dr. Matzkin

I have been going to Dr. Matzkin for years because of his being very thorough as well as professional.

Veronica Hurd Jun 11 2020

Review for Dr. Matzkin

Dr. Greer is the best ENT doctor. He has great bedside manner. Dr. Greer explains everything to you and makes sure he answers all of your questions. He is very kind and professional and I highly recommend him.

Leslie B. Jun 10 2020

Review for Dr. Greer

Just had my first visit with him yesterday. He was friendly, caring and knowledgable. I only had no wait about 5 minutes. I received cortisone injections for osteoarthritis. I would definitely recommend Dr. Bernard.

Debbie Phillips Jun 10 2020

Review for Dr. Bernard

Dr Bernard took care of my problem with my knee pain and made me feel comfortable not nervous like you get going to a new Dr. My pain is gone and thanks Dr Bernard and the whole staff at the office.

Donna Jun 10 2020

Review for Dr. Bernard

Absolutely the most caring doctor I have had. Never in a hurry to get to the next patient. Always listens to you. Cares about you as a person and not a number. I hope she doesn't retire just yet. Please let us all know where you land.

Jun 09 2020

Review for Dr. Gruver

Extremely professional , very knowledgeable and dedicated to the success of his patients outcomes

Anthony B Harwood Jun 09 2020

Review for Dr. Matzkin

He was great. Office staff nice. Covid protocol being taken.

Vicki Lewis Jun 09 2020

Review for Dr. Smith

His physician's assistant was thorough and patient with a great bedside manner - thus 3 stars. Sadly, Dr. Shrid himself was short and belittling - rather odd considering his specialty is in male private parts. And they wonder why men won't go see the doc.

Adam Jun 08 2020

Review for Dr. Shridharani

Not only a great doctor but very personable and makes you feel like family!!

Tank Tankersley Jun 06 2020

Review for Dr. Tapp

Amber cave Jun 04 2020

Review for Dr. Popp

Dr. Gardner and really the whole practice were very kind and did an excellent job caring for the need that I had.

Jackie M. Jun 04 2020

Review for Dr. Gardner

Dr. Hays is a patient, caring and knowledgable cardiologist. He has been treating me since his residency in 1996. He was always professional and sensitive to my issues and he listened to all of my concerns and always addressed each one. I wish him well on the path he chooses next.

Dee Campbell Jun 03 2020

Review for Dr. Hays

Dr Ware is the best OBGYN that I have ever been to she is great at what she does.

Jun 03 2020

Review for Dr. Ware

Tim Jun 03 2020

Review for Dr. Ball

Great service from the staff, actually got to spend time with a doctor! Only waited a couple minutes before being called back, looking forward to a great new PCP!

Craig M Jun 03 2020

Review for Dr. Avitabile Jr

Caring, understanding of problem

Jun 03 2020

Review for Dr. Caputo

Steve Reiter Jun 02 2020

Review for Dr. Czarnecki

From front to back, everyone was friendly, kind and helpful. Wonderful dr. visit.

Wesley Jun 01 2020

Review for Marysol Thomas

Great visit

Jerry Jun 01 2020

Review for Dr. Phillips

Very nice - love her to death!

Jun 01 2020

Review for Marysol Thomas

Very please with Ashley and the staff!

Jun 01 2020

Review for Ashley Elledge

Dr. Younger has been my allergy & asthma doctor for over 20 years. He goes above and beyond the call of duty. He researches & studies to keep up to date. He is always willing to take time to talk you and figure out what is going on.

Lynda Jun 01 2020

Review for Dr. Younger

Susie Bouhaouli May 30 2020

Review for Dr. Furr

Great doctor, takes time to talk to you and if he's in a hurry because it's a busy day he apologizes but tries to give you what you need, and hear what you need to tell him.

Dr. Lonard Rigsby May 30 2020

Review for Dr. Rigsby

Had knee looked at as I couldn’t hardly walk or get around. He gave me a shot and it feels good now. He did 2 hip surgeries on my wife- very thoughtful and caring. Told us he would treat her as he would his mother, and he did! Excellent doctor!!!

James May 29 2020

Review for Dr. Bernard

Have been with Dr. Pifer for almost 20 years. Highly recommend.

May 27 2020

Review for Dr. Pifer

I have been going to dr.holt almost 11 years the best He is my life line he is so special to me thank you Dr.Holt

Shirley linzey May 27 2020

Review for Dr. Holt

Very informative , personable, gave me all my options and left it up to me

Debra Binkley May 27 2020

Review for Dr. Caputo

Pcp sent me to have a numbness issue looked into, Dr Caputo and his staff could not have been nicer. Would definitely recommend them to others, they didnt rush and answered all our questions.

Chris May 27 2020

Review for Dr. Caputo

This Doctor is the best. If you are looking for someone to help relieve your pain from Trigeminal Neuralgia then look no more. That pain was severe and the worst pain ever in my face. I am cured of TN post Craniotomy.

Pamala Caputo May 27 2020

Review for Dr. Miller

Professional, exact, informed-- I fekt safed there

Richard Jackson May 26 2020

Review for Dr. Golding

May 26 2020

Review for Dr. Chandra

May 25 2020

Review for Dr. Helton

Dissatisfied with the care I'm receiving from the np and her care plan I love you as a dr and have a apt with you soon. I do wish I saw you more

Krissie deweese May 25 2020

Review for Dr. Phelps

Mary May 24 2020

Review for Dr. Colburn

Run the other way if you value your life. He’s office staff is even worse, very rude.

May 23 2020

Review for Dr. Kemp

Glenda Noblitt May 23 2020

Review for Dr. Devlin

VISIT for check up for right knee surgery. Left knee already rebuilt. CSMO has always been straightforward with me about any thing. Great bunch of people.

Mark Reynolds May 23 2020

Review for Dr. Bernard

I had 2 surgeries and Dr. Chandra was fantastic. He was straightforward and that is what I look for in a doctor. Sometimes I forget which arm I broke when telling the story. Fully healed with no arthritis.

Alex May 22 2020

Review for Dr. Chandra

I highly recommend Dr. Bernard. He is kind, caring and compassionate and an excellent surgeon! I feel very happy and fortunate to be his patient!

Rhoda E. March May 22 2020

Review for Dr. Bernard

Chattanooga Tn May 22 2020

Review for Dr. Czarnecki

Bob Whittle May 22 2020

Review for Dr. Gruver

Audrey Lynn Brumby May 21 2020

Review for Dr. Patel

Dr Golding is very personable and thorough! She listens and is very knowledgeable!

Best Doctor in Chatt! May 20 2020

Review for Dr. Golding

First time visit. Office staff and eye technicians were very pleasant and made me feel comfortable. Dr. Matzkin was thorough and explained exactly what was troubling my eyes. I will definitely recommend Dr. Matzkin to my friends

Eva M May 19 2020

Review for Dr. Matzkin

Dr Rybolt is thorough, compassionate and is an excellent communicator in helping you to perform an active roll in living towards your best health. She is wise and kind. The office staff is friendly and there is an on-site lab in the office.

May 19 2020

Review for Dr. Rybolt

Dr Garder is willing to give his time and attention to all concerns and questions related to the condition and procedures. He is friendly and amiable.

Laura G. May 19 2020

Review for Dr. Gardner

Love Dr. A and his office. He takes time to listen and talk with you. Your a person not a patient. Been going to him for 15 years or so.

Rita May 19 2020

Review for Dr. Avitabile Jr

He did my back surgery 1993. He bragged about how much worse the disc was than expected and how FAST he did the surgery. It took 20 years to finally get it fixed and out of pain by a Dr In Florida

May 19 2020

Review for Dr. Megison

Rodger Castleberry May 18 2020

Review for Dr. Cockerham

Do you like to wait? 2 hrs and still hasn't been seen....

KATHERINE HORTON May 18 2020

Review for Dr. Mynatt

John May 15 2020

Review for Dr. Caputo

The office staff and Doctor were very welcoming, friendly and kind. The doctor took his time to visit with me and listened to all my concerns. I would definitely recommend Dr. Avitabile!

Lisa C. May 15 2020

Review for Dr. Avitabile Jr

He and the staff are the best. Tell your friends if they are looking for a Dr. he’s the best.

Mike and Janie Payne May 15 2020

Review for Dr. Avitabile Jr

I love dr A ! He’s friendly , quick and efficient he’s the only doctor I will go to.

Lorinda miraldi May 14 2020

Review for Dr. Avitabile Jr

It was my first and last visit! My dr retired and upon research I discovered this practice. I went in for a yearly check up ( which only the practitioners perform) and ended up being charged $247! NEVER have I been charged this for a routine checkup! Outrageous!

May 12 2020

Review for Dr. Furr

He's the best!! He is the first doctor that has been able to control my Diabetes and gave me back my life.

May 12 2020

Review for Dr. Avitabile Jr

Lauren May 11 2020

Review for Dr. McLelland

May 10 2020

Review for Dr. Distefano

Chuck May 10 2020

Review for Dr. Djernes

taylor May 10 2020

Review for Dr. Furr

Sad that Dr Gruver is not with Erlanger Heart & Lung. Is she is practicing elsewhere i hope to find her

Ruby Wallin May 09 2020

Review for Dr. Gruver

Dr. Peters is the best. He is a good listener and always concerned about my health. He is a doctor with a wealth of knowledge. He is a 10 on my chart Jim Young

Jim Young May 08 2020

Review for Dr. Peters

great customer service, very friendly and caring

Darlene D. May 06 2020

Review for Dr. Gardner

Dr. Gardner was professional, listened to my concerns, provided me with in-depth information in regards to my condition and the treatment options available. He took great care of me throughout the process and follow up care. He were always available to answer any questions I had.

Kristin E. May 05 2020

Review for Dr. Gardner

I've had only 3 doctors in my life who actually listen to the patient. Doctor Zeigler is one of those doctors. He is polite, kind and has been an extremely good doctor to me. Thank you Dr. Ziegler for your card and kindness towards me. May God continue to bless!!

JoAnn Cliff May 04 2020

Review for Dr. Zeigler

Dorothy Ann Studdard May 04 2020

Review for Dr. Caputo

Dr. Depasquale has saved my life not just once, but twice in two different operations. He is an excellent surgeon, as well as a kind and patient doctor who cares about helping people. His staff are always very friendly as well.

AJC May 02 2020

Review for Dr. Depasquale

very pleased

D. R. Apr 29 2020

Review for Dr. Gardner

Erin Apr 29 2020

Review for Dr. Scarbrough

Location

Erlanger Medical Center

975 E 3rd St, Chattanooga, TN 37403