CHI Memorial Hospital Chattanooga

80%

Patients that would definitely recommend
10% higher than the national average


CHI Memorial Hospital Chattanooga is a medical facility located in Chattanooga, TN. This hospital has been recognized for Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

80%

Would definitely recommend
10% higher than the national average

CHI Memorial Hospital Chattanooga

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

CHI Memorial Hospital Chattanooga

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

The staff and Ms. Elledge were wonderful. They were helpful and very informative.

Carla Sep 29 2020

Review for Ashley Elledge

Very friendly, took care of everything. She got me set up for needed test!

Loy Sep 29 2020

Review for Ashley Elledge

Very good service.

Paul Sep 29 2020

Review for Dr. Hartmann

Wonderful!

Marvin Sep 29 2020

Review for Marysol Thomas

Everyone was so nice, polite and friendly

Glenda Sep 29 2020

Review for Marysol Thomas

Very nice. Love her to death!

Steven Sep 29 2020

Review for Marysol Thomas

Great visit.

Hubert Sep 29 2020

Review for Marysol Thomas

I really like the staff here. My previous experience at another. practice was very upsetting and the doctor was very nervous and incompetent.

Larry Sep 29 2020

Review for Marysol Thomas

The staff and doctor were great. Professional and friendly

John Sep 29 2020

Review for Dr. Sheridan

Very helpful!

Charles Sep 29 2020

Review for Jennifer Wilson

Fabulous service!

Laverne Sep 29 2020

Review for Jennifer Wilson

Very caring and always professional. Ashley always goes the extra mile. I give her a "10".

Jamisena Sep 29 2020

Review for Ashleigh Cates

Everyone is so kind and caring.

Loy Sep 29 2020

Review for Ashley Elledge

This Dr. and all his staff on Brainerd Rd office are the most polite and professional staff I have encountered in a while, Dr. Sam B. Is an awesome doctor, he took very good care of me from day one until he dismiss me.

Monta Blue Sep 15 2020

Review for Dr. Bazrafshan

Steve Sep 15 2020

Review for Dr. Czarnecki

Dr. Nash is exceptional in many ways. He spends as much time as you need, listens to your concerns and givea treatment options that he feels would be best but ultimately leaves it up to you. Incredibly personable and puts you at ease right away by getting to know you!

Sep 14 2020

Review for Dr. Nash

She always take her time and you feel as though you are getting very special care, not run through in a hurry.

Sep 14 2020

Review for Dr. Boeck

Exceptionally talented physician. Maintains eye contact. Easy to understand description of problem. Personable.

Donald Klasing Sep 13 2020

Review for Dr. Smalley

I couldn't be more pleased with my progress since my rotator cuff repair. Dr Smalley knocked it out of the park. Very thankful for his skill and his care!

Scott Sep 13 2020

Review for Dr. Smalley

This is posted in the wrong place, but my visit with Dr. Sokohl in Tennessee was outstanding. Thank you

Sep 13 2020

Review for Dr. Sokohl

He is a very through doctor explains everything well. He is a great bedside dr takes alot of time.

Sep 12 2020

Review for Dr. Arnold

brother theodore Sep 11 2020

Review for Dr. Younger

So friendly and accommodating. Explained procedure and was able to help with my knee replacement!!!

Sep 11 2020

Review for Dr. Bernard

He was very patient in reviewing and explaining my issues and options.

Sep 11 2020

Review for Dr. Wamack

It is always a pleasure to meet with Angie. She is knowledgeable, caring and helpful.

Jerrel Guest Sep 11 2020

Review for Angela Ogle

I was thoroughly pleased with Dr. Reynolds. He had to treat 5 places for skin cancer and was very thorough and patient. He and his staff were wonderful. I went to Dr. Reynolds because I was not satisfied with my previous Dr. in Cleveland.

Delvis Merck Sep 10 2020

Review for Dr. Reynolds

always friendly and patient

wanda wooden Sep 09 2020

Review for Dr. Stipanov

Warm, engaging and wise. We have only met once, but she asked all the right questions and provided helpful next steps.

Sep 08 2020

Review for Dr. Cleinman

WATER ON LUNGS AND HEART!! Sep 07 2020

Review for Dr. Headrick

Dr Nash did a fantastic job with my Left total hip. Out of the hospital on the same day and back on my bike in 4 weeks. Feeling 100% better then pre-op. Would highly recommend!

Sep 06 2020

Review for Dr. Nash

Dr. Wamack listens to his patients and we explains in detail your problem and solution.

Caroline Walker Sep 06 2020

Review for Dr. Wamack

First visit with him. He was thorough, interested in my problem, ordered needed tests. Very kind, and professional.

Sep 06 2020

Review for Dr. Hodges

Several good visits with Dr. Bell and one shoulder surgery.

Anthony M. DeNicola Sep 05 2020

Review for Dr. Bell

I've been a patient for over 20 years, he's thorough, he explains the pros and cons in detail, whether it's a hip or knee replacement, you never leave his without understanding your options. Thank you Dr. Ballard for keeping my mobility in trucking!

Steve Sewell Sep 04 2020

Review for Dr. Ballard

Mike Whitfield Sep 04 2020

Review for Dr. Winters

Excellent physician

Bill Donohoo Sep 03 2020

Review for Dr. Sanders

He is the best Doctor. He is very involved in your care. I have been his patient for almost 20 years

Ruby Clowers Sep 02 2020

Review for Dr. Winters

The Best in town! Such an amazing person...he doesn't judge you even at all...even when you are overweight!

Mrs. Bell Sep 02 2020

Review for Dr. Richardson

He takes his time with me. He listens and he cares about you. Oh yeah he is a great surgeon also.

Terry Roberts Sep 02 2020

Review for Dr. Nash

Arliene Christison Sep 01 2020

Review for Dr. Ballard

I am always at comfort when I am at my appointment.

I am pleased with the service I receive. Aug 31 2020

Review for Dr. Cohn

Jan Hammontree Aug 31 2020

Review for Dr. Charapata

LT Aug 30 2020

Review for Dr. Furr

I got appointment quickly. Everyone was professional, knowledgeable and caring. Facility was clean and equipment up to date.

Sarah Russell Aug 30 2020

Review for Dr. Mastey

Very pleased. Staff was very friendly, and I liked Dr Miller also. He helped me get an appointment set up with one of the spinal doctors in with Chattanooga Sports. Very appreciative, will recommend him to friends and family.

Tammy Guess Aug 30 2020

Review for Dr. Miller

Excellent

Aug 30 2020

Review for Dr. Bell

Dr. Robertson explained everything out and made it easy for my son to understand what exactly was going on with his elbow.

Shawn Fulgham Aug 29 2020

Review for Dr. Robertson

I had serious back pain and was able to get in to see the doctor within 45 minutes of making a call. I was taken promptly and cared for when I got there. Highly recommend

PC Aug 29 2020

Review for Dr. Sielatycki

Dr Richardson has tried numerous things to help stop the pain in my neck and back. He tries to listen to my concerns and asks questions when I have difficulty explaining everything to him. I feel the wait time to see him once you arrive at the office should be shortened if possible.

Aug 29 2020

Review for Dr. Richardson

Sue Cornett Aug 28 2020

Review for Dr. Miller

I was seen promptly by nurse & then had X-ray. Then Dr Arnold was there for exam and diagnosis. I received shot & splint and was on my way. So I procrastinated again about coming in. Never again. Would never consider going anywhere else. Excellent in every way.

Aug 28 2020

Review for Dr. Arnold

I like Dr. Wamack very much. He was thorough and complete. He answered all my questions.

Aug 28 2020

Review for Dr. Wamack

Dr. Green is the best and care so much for his patients and appreciate him taking time with me each time I need to see him.

Vanessa Stoker Aug 27 2020

Review for Dr. Greene

Always an excellent visit. Very caring staff that listens to any questions. Couldn’t be happier:-)

Thomas Aug 27 2020

Review for Dr. Cohn

Dr. Smith is efficient, caring, friendly and gives you all your options so you can make an informed decision.

D. Morrison Aug 27 2020

Review for Dr. Smith

They were prompt and attentive to do their jobs.

Aug 26 2020

Review for Dr. Bazrafshan

Friendly and professional

J Jones Aug 26 2020

Review for Dr. Cohn

Dr. Pacheco and staff are great.

Gerald Taylor Aug 26 2020

Review for Dr. Pacheco

Dr. Ballard is an extraordinary orthopedic surgeon but more important a spiritual man of God. The office staff is great. Everyone is professional & kind. This practice is an example for other large practices to emulate. It didn't happen overnight but they are the best.

Margie Long Aug 26 2020

Review for Dr. Ballard

Very pleased with my experience with my visits at village podietry, all the staff is very welcoming and kind, very professional, Dr Pacheco is great and will be highly recommended by me.

David Barmore Aug 25 2020

Review for Dr. Pacheco

Extremely profession caring doctor who not only knowledgable but also makes sure his staff is of the highest quality.

Clayton D Brannon Aug 25 2020

Review for Dr. Solomon

Dr.Chaudhari is an OUTSTANDING doctor. He so patient and kind. He's extremely knowledgeable and doesn't rush you. Best doctor ever!

N.Rivera Aug 25 2020

Review for Dr. Chaudhari

Staff is great dr and nurse are excellent

David mull Aug 25 2020

Review for Dr. Cohn

This group can’t be beat. Dr. Crawford is amazing and so kind. He cares about his patients and will do whatever necessary to ensure his patients receive the best possible care

Charles Casey Aug 24 2020

Review for Dr. Crawford

I have been a patient of Dr. Scheinberg for two years, and am very pleased with him! He is careful, easy to talk to, and instills a feeling of confidence in his patients.

Ken Rentzsch Aug 22 2020

Review for Dr. Scheinberg

Aug 22 2020

Review for Dr. Arnold

Dr. Richardson was on call when I came in with a broken foot. I was seen quickly & Dr. Richardson was very professional while also being personable.

Aug 22 2020

Review for Dr. Richardson

A very thorough caring doctor. I would highly reccomend him for your orthopedic needs. Mild mannered not pretentious and works hard to find the best solutions for your particular situation.

Aug 22 2020

Review for Dr. Mitchell

Very professional and knowledgeable. Been a patient for a few years now and the quality of Dr. Cohn’s care is very good.

Mark in Chattanooga Aug 20 2020

Review for Dr. Cohn

She provided effective treatment.

Aug 20 2020

Review for Dr. Simpson

Stacy Shrum Aug 19 2020

Review for Dr. Boehm

Dr Humayun And All The Staff Are Great!! Dr Humayun Is A Great A Thorough Dr!! He Tells You Like It Is And Always Ask You Do You Have Any Questions!!! Steven Goes To Him He Has A Lesion On His Left Lung And C O P D And He Does Very Well With Him!! Very Much Recomend Dr Humayun And Staff!!!

Steven Rogers Aug 18 2020

Review for Dr. Humayun

I have been going for several years and I am satisfied with him and his office staff especially Monica

erleen headrick Aug 17 2020

Review for Dr. Humayun

It is like pulling teeth to get my meds renewed. Constant follow up phone calls because my pharmacy cancels meds due to inability to contact this doctor. It makes my high blood pressure go up!

Aug 15 2020

Review for Dr. McKenzie

Excellent care. Explained everything well. Short waiting time.

jamie camp Aug 15 2020

Review for Dr. Bell

Mickles Joan Stewart Aug 15 2020

Review for Dr. Robertson

Dr Cohn and staff were great. Let’s be honest, any time we have to go to a urologist, we all can be uncomfortable. From check-in to the nurses right up to Dr Cohn and my procedure, they made my visit super easy. Highly recommend.

Don Scott Aug 14 2020

Review for Dr. Cohn

Still awaiting phone call from dr to explain his findings and thoughts on treatment. I would rate no stars if possible

Dana mcneely Aug 14 2020

Review for Dr. Hunt

My hard of hearing father was admitted to the hospital. He is now back home recovering but I am grateful for the care this doctor and all the memorial doctors gave him.

Aug 13 2020

Review for Dr. Michaelis

Dr. Robertson ALWAYS takes the time to LISTEN to my concerns. He offers several treatments, then allows me to choose what U am most comfortable with.

Aug 13 2020

Review for Dr. Robertson

My experience with doctor mike and Michelle have always been pleasant and informative. Best in town for copd

Gary Hughes Aug 12 2020

Review for Dr. Czarnecki

Aug 12 2020

Review for Dr. Marcum

Dr. Finch was extremely rude. This is what you get from someone who is not working for themselves but for the hospital. I don't recommend anyone to use this Dr.

Aug 12 2020

Review for Dr. Fisher

I was diagnosed with lung and pancreatic cancer two years ago. I had a whipple done by Dr. Gwin and I'm doing great. He is an amazing surgeon and I wouldn't have anyone else,

Loretta Smith Aug 11 2020

Review for Dr. Gwin

Dr. Humayun is a wonderful doctor and the staff is great.

Aug 11 2020

Review for Dr. Humayun

Aug 11 2020

Review for Dr. Hunt

Dr. Humayun treated my husband for sleep apnea and now he and I both have a better quality of life. His staff was wonderful and the sleep techs were amazing.

Aug 11 2020

Review for Dr. Humayun

Dr. Warren is my mother’s cardiologist. He is the best.

Aug 10 2020

Review for Dr. Warren

Dr. Smalley is the best!

Aug 10 2020

Review for Dr. Smalley

Dr Cohn is very professional and always has time to listen and discuss problems.

Aug 08 2020

Review for Dr. Cohn

Aug 07 2020

Review for Dr. Lantz

The BEST!!!

Aug 06 2020

Review for Dr. Avitabile Jr

Very good and thorough Dr.

Aug 06 2020

Review for Dr. Drinnon

Dr Elias is very personable and professional. He takes an interest in the personal lives of his patients as well as wanting to deliver the best possible care.

Aug 05 2020

Review for Dr. Elias

Aug 04 2020

Review for Dr. Czarnecki

Arrogant and caused multiple complications.

bondgirl Aug 03 2020

Review for Dr. Eck

Location

CHI Memorial Hospital Chattanooga

2525 Desales Ave, Chattanooga, TN 37404

Frequently Asked Questions

Where is CHI Memorial Hospital Chattanooga located?

Has CHI Memorial Hospital Chattanooga won any recent awards from Healthgrades?

Does CHI Memorial Hospital Chattanooga score well in safety ratings?