Baptist Memorial Hospital - Union City

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

67%

Would definitely recommend
3% lower than the national average

Baptist Memorial Hospital - Union City

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Baptist Memorial Hospital - Union City

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Dr Hinds has been our doctor for a number of years. We have lived in a lot of places from California to Connecticut and now in Tennessee so we've had several doctors. I have to say that we've never had a more caring doctor than Michael Hinds.

Apr 29 2019

Review for Dr. Michael Hinds, MD

Dr. Lawrence listens, explains what is happening and gives you choices to help correct problem. We were given three choices each explained. Follow ups are just as thorough. Recommend him all the time. Very satisfied with his friendly staff.

Mar 21 2019

Review for Dr. Peter Lawrence, MD

Dr. Van Loon is the best! He is most sincere and capable. He cares about his patients. It's too bad there aren't more doctors like him. I'm old and have only seen 4 or 5 in his league.

Mar 20 2019

Review for Dr. Glen Van Loon, MD

A most outstanding doctor. He performed a bunionectomy on both of my feet. He carefully explained what was going to happen and how I was to care for my feet after the surgery. ABSOLUTELY NO PAIN AFTER SURGERY. I would recommend Dr. Khumalo for any of your podiatry needs.

Mar 12 2019

Review for Dr. Bhekumuzi Khumalo, DPM

in Memphis, TN - Feb 09 2019

Review for Dr. Paul Hutchison, DPM

I had a fungal growth in my ears. After several visits he only cleaned out my ears but never prescribed medication to cure the condition. Changed providers who took a culture and subsequently wrote a prescription for antibiotics which cleared up the problem. Very disappointed with his service.

Oct 04 2018

Review for Dr. Mark Rusten, MD

Aug 30 2018

Review for Dr. Michael Calfee, MD

in Union City, TN - Aug 10 2018

Review for Dr. Bruce Brown, MD

Jun 22 2018

Review for Dr. John Resser, MD

Jun 11 2018

Review for Dr. Paul Nieves, DO

Dr Calfee takes time to listen to his patients. He is kind, helpful and competent. Would recommend to anyone seeking this type of care. He explains things in a way the average person can understand. Very down to earth.

Mar 15 2018

Review for Dr. Michael Calfee, MD

in Woodland Mills Tn. - Mar 02 2018

Review for Dr. John Resser, MD

in Dresden - Feb 23 2018

Review for Dr. Keener Ragsdale, MD

in Dresden tn - Feb 23 2018

Review for Dr. Keener Ragsdale, MD

Dr. Pearce is a very smart doctor who also does excellent work and is very good to his patients. He takes him time with you and cares about his patients.

Jackson, TN - Nov 17 2017

Review for Dr. David Pearce, MD

I went to several orthopedic dr’s, even 1 in Nashville. Nobody could figure out what was wrong with my knee. Dr. Malik figured it out on my first visit and put me on a medication I take twice daily. I so thankful for her!

Atlanta, GA - Oct 31 2017

Review for Dr. Indu Malik, MD

Paducah, KY - Jul 28 2017

Review for Dr. John Resser, MD

Ellenwood, GA - Jul 18 2017

Review for Dr. John Resser, MD

Dr Hall is a wonderful Dr who treats my daughter and myself. Very friendly and very good with younger patients. Nursing staff is also very friendly and knowledgeable.

union city tn - May 09 2017

Review for Dr. James Hall, MD

in Fulton Ky - Apr 20 2017

Review for Dr. Indu Malik, MD

in Clarksville, TN - Mar 24 2017

Review for Dr. Nikhil Patel, MD

in South Fulton, TN - Mar 15 2017

Review for Dr. Robert Young Jr, MD

Dr. Yogesh is an excellent doctor he has been my doctor for the past 10 + years. i have every confidence in him and his decisions concerning my care.

Murray, KY - Mar 03 2017

Review for Dr. Kumar Yogesh, MD

Dr. Calfee is a very good Dr. , he has replaced my knee and did surgery on my foot. He is kind and compasionate and is willing to help you. I can still walk because of him. LOVE HIM Great Dr.

in Paris, TN - Feb 13 2017

Review for Dr. Michael Calfee, MD

in Dresden, TN - Jan 19 2017

Review for Dr. Keener Ragsdale, MD

in Booneville, MS - Jan 16 2017

Review for Dr. Margaret Gore, MD

in TN - Nov 17 2016

Review for Dr. Anna Hopla, MD

Dr. LUND has awesome bedside manor as well as she always makes sure you understand what she is telling you. She is the most gentle Ob/Gyn the have ever seen. She goes above and beyond for her patients.

in Martin, TN - Nov 08 2016

Review for Dr. Elizabeth Lund, MD

Dr Rusten took a lot of time to listen to our history of problems and had an excellent bedside manner with my child. He did not make us feel rushed and he seemed very knowledgeable and came up with a plan we were happy with.

Cape girardeau, MO - Oct 21 2016

Review for Dr. Mark Rusten, MD

in Martin, TN - Oct 03 2016

Review for Dr. Kofi Nuako, MD

Great doctor. Listens and cares! Which I think are extremely important when it comes to my health. I have been to several doctors in my life and he is the best.

Union City, TN - Sep 13 2016

Review for Dr. Kumar Yogesh, MD

Dr. Patel is a wonderful doctor he was as always took very good care of me and yesterday I was at the hospital and I was so sick and he set there and seeing me through it and help me through it thank you dr. Patel. Linda B

in Dresden, TN - Sep 08 2016

Review for Dr. Nikhil Patel, MD

in Woodland Mills, TN - Sep 02 2016

Review for Dr. Bhekumuzi Khumalo, DPM

Dr. Resser addressed all my questions well all things were portrayed as his having my best interest and wellbeing as his priority. Staff could not have been better. A very positive experience.

Benton, KY - Sep 01 2016

Review for Dr. John Resser, MD

This Doctor is amazing! He explains everything so well, and just seems like he really cares. Couldn't have been blessed with a better dr. Thanks, Moranda

in PURYEAR, Tn - Aug 19 2016

Review for Dr. Nikhil Patel, MD

in Memphis, TN - Aug 18 2016

Review for Dr. Paul Hutchison, DPM

Dr. Nuako, Ms. Laura , and Ms. Amy are such caring, patient, and knowledgeable providers, I couldn't imagine trusting anyone else with my healthcare! To make things even better, his staff is so polite and helpful!

Dyersburg,tn - Aug 11 2016

Review for Dr. Kofi Nuako, MD

in Fredonia, KY - Jul 11 2016

Review for Dr. Glen Van Loon, MD

in Humboldt, TN - Jul 08 2016

Review for Dr. Michael Calfee, MD

He was easy to talk to and discussed my issues on my level of understanding. He also put me at ease concerning my medical conditions. He listened to me let me take my time explaining my issues to him. He was simply delightful!

in Fulton, KY - Jun 06 2016

Review for Dr. Bruce Brown, MD

The doctor was likable and friendly, and a good/great surgeon, but lacked post surgical compassion, and showed no interest in managing my complaints about severe pain.

in Sambyrg, TN - May 05 2016

Review for Dr. Bhekumuzi Khumalo, DPM

in Union City TN - Apr 21 2016

Review for Dr. Thomas Jernigan III, MD

in Jackson, TN - Apr 15 2016

Review for Dr. Keith Mosher Jr, MD

in Jackson, TN - Mar 27 2016

Review for Dr. Keith Mosher Jr, MD

Dr. Lawrence was knowledgeable, concise, very kind and understanding, compassionate. He is one of the very best doctors' I've ever seen. Excellent doctor!

Jackson, TN - Mar 15 2016

Review for Dr. Peter Lawrence, MD

in San Diego, Ca. - Mar 09 2016

Review for Dr. Glen Van Loon, MD

She was amazing. I had a very difficult situation and she was very honest and straight forward with me about how to fix it. Her post op care was wonderful and I would never go to anyone else.

Feb 11 2016

Review for Dr. Elizabeth Lund, MD

in FULTON KY - Dec 17 2015

Review for Dr. Indu Malik, MD

I absolutely love Dr. Hutchison. He is an amazing doctor with amazing bedside manor. He profited my surgery flawlessly.

Mar 22 2019

Review for Dr. Paul Hutchison, DPM

Staff friendly, knowledgeable, helpful. Dr. Batey listens, explains why and has you back for follow up.

Mar 21 2019

Review for Dr. James Batey, MD

Location

Baptist Memorial Hospital - Union City

1201 Bishop St, Union City, TN 38261