Baptist Memorial Hospital - Memphis

68%

Patients that would definitely recommend
2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

7 ratings were worse than expected

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Baptist Memorial Hospital - Memphis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%66%

Baptist Memorial Hospital - Memphis

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Dr. Deneka is a knowledgeable and thoughtful doctor. He has performed surgery on one of my knees before and I was very please so went back to him for my other knee.

Shirley Gossett Jul 01 2020

Review for Dr. Deneka

He was really sweet and kind. Helped me feel comforted and told me everything is going to alright. Very fast and informative. He takes his time and doesn't make you feel rushed. I love him and the staff

Veronica Hernandes Jun 30 2020

Review for Dr. Santoso

He was my reconstructive surgeon. He done very well by me.

Jun 30 2020

Review for Dr. Burruss

I cannot recommend this doctor enough. He is so caring and compassionate. Dr. Ramachandran is helpful and has excellent bedside manner. We found him by chance but he probably saved my grandmothers life this week. I know we did not just find him by chance. The universe sent us just what we needed.

Audrey Archer Jun 29 2020

Review for Dr. Ramachandran

I was diagnosed with uterine cancer and was referred to Dr. Santoso by my gynocologist. He was very kind and empathetic--which is very important--as well as being very knowledgeable and professional. I highly recommend him....

Tami Price Jun 28 2020

Review for Dr. Santoso

Jun 27 2020

Review for Dr. Tillmanns

Doc is always on time and efficient.he always has a smile on his face and listens to what I have to say . He shoots straight when advising me on what the next steps to recovery will be

Jun 27 2020

Review for Dr. Schroerlucke

My mom and I love Dr. Fenton. She is so kind and intelligent. She is so knowledgeable and has a wonderful bedside manner. She seems to really care about the patient and caregiver.

Gina Rampy Jun 27 2020

Review for Dr. Fenton

Dr. Nelson and his staff are capable, kind and considerate of their patients. You will receive the best possible care without long waits. Trust your cardio vascular health to them.

Mississippi Yankee Jun 26 2020

Review for Dr. Nelson

Dr. Arnautivic operated on my back and he is awesome! My pain was gone and as far as pain from the surgery- there wasn’t any!!

Jun 26 2020

Review for Dr. Arnautovic

Stephanie Wilson Jun 25 2020

Review for Dr. Schnapp

Dr Voeller was my surgeon for a complex incisional ventral hernia operation that involved a resection of my small intestine due to complications from a previous surgery. I can't imagine a better experience. Top Doc.

Diane Jun 25 2020

Review for Dr. Voeller

I have been with Dr. Jenkins as my primary care physician for about 7 years. He is very thorough & above all else he is a very good listener. He tunes in to your aches, pains & needs. He is very accessible on e-visits for minor issues with quick turn around. He is the best !

Jun 25 2020

Review for Dr. Jenkins

My experience with Dr. Klug and all of his staff was absolutely amazing. After all appointments, little time was spent waiting and everyone was so nice and welcoming. Dr. Klug did a fantastic job on my surgery, and made me feel so comfortable and cared for. Absolutely recommend.

Jun 24 2020

Review for Dr. Klug

Dr. George Woodbury listed you my issue and did a quick diagnosis and found the issue with in no time and without a doubt.

Anonymous Jun 24 2020

Review for Dr. Woodbury Jr

I Christina wilson Reeves visited with my husband Ron Reeves we were very pleased with Mark Saslawsky and Dr Dang .I would and do recommend them very professional and Dr's that care .

Christina Wilson Reeves Jun 24 2020

Review for Dr. Saslawsky

Great experience! Dr Santoso is the very best!!

Melanie Bright Jun 23 2020

Review for Dr. Santoso

Anonymous A. Jun 23 2020

Review for Dr. Woodbury Jr

Dr. Woodbury provides multiple sources for treatment. He is excellent

Anonymous H. Jun 23 2020

Review for Dr. Woodbury Jr

very good!

Jay M. Jun 22 2020

Review for Dr. Woodbury Jr

Dr. Lieberman is an excellent physician. Pragmatic and no nonsense. Listens and provides guidance and medications that has kept me out of the hospital with intrinsic asthma. Highly recommended!

Jun 22 2020

Review for Dr. Lieberman

Jun 21 2020

Review for Dr. Jameson

Great doctor, can fix your problem if your an older male having urinary issues.

Jun 21 2020

Review for Dr. Saslawsky

Saved my life. Takes excellent care of me since. I have nothing but the highest respect and love for this man and his staff. Thank you, Doctor Akins for all you've done for me and for all you're doing. You're the best! The absolute best!

K. Paul Compton Jun 21 2020

Review for Dr. Akins

I have been going to Dr Taylor for 20 years plus. I would not go anywhere else. I have always received excellent care. Her assistant is really nice and both make a great team. Also e-mails, questions on the portal are answered promptly.

Marilyn Duke Jun 21 2020

Review for Dr. Taylor

I am so glad I found Dr Schroerlucke. He has helped me enormously with back pain. I have recommended him to family and friends, all have been appreciative of his skills and personal attention.

P. Bagwell Jun 20 2020

Review for Dr. Schroerlucke

He has a great bedside manner. He was able to answer the questions I had about a recent ER trip. Thanks for all that you do !

Michelle Jun 20 2020

Review for Dr. Franklin

Domonique Freeman Jun 20 2020

Review for Dr. Kumar

Rhodora W. Jun 20 2020

Review for Dr. Woodbury Jr

Dr Linder and his staff are the best! Marla at the front desk keeps everything running smoothly. She is great! I would recommend Dr. Linder for any procedure you are considering.

Robert Medlin Jun 20 2020

Review for Dr. Linder

Dr. Chapman is awesome, she has changed my life. I was in a wheelchair and barely functioning and after seeing her I can walk and function properly again. Dr.Chapman is caring, gentle and listens to me. Thank You so much Dr. Chapman.

Pamela H. Jun 20 2020

Review for Dr. Chapman

Dr. Patterson is very caring and patient. Will definitely recommend him to friends and family.

Jun 19 2020

Review for Dr. Patterson

staff was great, felt very comfortable, Dr. Santoso has a great bedside manner.

Nita Jackson Jun 19 2020

Review for Dr. Santoso

awesome

Linda B. Jun 19 2020

Review for Dr. Woodbury Jr

He’s a great physician that listens, cares and looks out for the best interest of the patient. I’m very blessed to be under his care.

Deidre Jun 18 2020

Review for Dr. Schroerlucke

Debi Morris Jun 18 2020

Review for Dr. Richey

Dr. Woodbury was reassuring and thorough.

E. H. Jun 18 2020

Review for Dr. Woodbury Jr

Kristal Jun 18 2020

Review for Dr. Rodney

Dr. Woodbury always makes you feel like your health is the most important thing in the world. He gives very clear explanations and is very caring.

Anonymous Jun 18 2020

Review for Dr. Woodbury Jr

If I could give Dr.Klug, the audiologists and staff more than five stars I would. He is very professional, caring, & extremely personable and a fine doctor.

W. Boon Jun 17 2020

Review for Dr. Klug

He’s always late. He seems to have issues following through which is quite scary when it’s my health. He makes me uncomfortable sometimes.

Jun 17 2020

Review for Dr. Weiss

very comfortable

Billy H. Jun 16 2020

Review for Dr. Woodbury Jr

Best doctor For 17 years birth my 3 children

Daisy Luna Jun 16 2020

Review for Dr. Homsi

Dr. Woodbury is very patient and professional.

Angela K. Jun 15 2020

Review for Dr. Woodbury Jr

She always listens to and explains in ways I can understand what to do.

C. S. Jun 12 2020

Review for Dr. Chapman

listened to my concerns and explained the solution and treatment

Richard W. Jun 12 2020

Review for Dr. Woodbury Jr

has very nice manners very patient and makes you fell better doing the appointment.

Anonymous Jun 12 2020

Review for Dr. Woodbury Jr

Was with my mom @ her visit, has very scared and nervous coming to visit within minutes was made to feel comfortable and at ease, explained everything, never any about she was in great hands! Great physician

Rebekah Ring Jun 12 2020

Review for Dr. Santoso

Overall good experience.

Steve H. Jun 12 2020

Review for Dr. Woodbury Jr

He was wonderful, explained everything. Very comforting and I felt at home. He is great.

Shelbie Stokes Jun 12 2020

Review for Dr. Santoso

This is a very professional establishment.

Byron C. Jun 11 2020

Review for Dr. Woodbury Jr

Easy to talk to and understand. Staff is very friendly and helpful.

William Dunkin Jun 11 2020

Review for Dr. Nelson

From my initial visit for diagnosis through the surgery and today’s follow up Dr. Arnautovic and his staff have been TOP NOTCH!

Mark Maharrey Jun 11 2020

Review for Dr. Arnautovic

Dr. Woodbury was very attentive and easy to talk to.

Laquanza R. Jun 11 2020

Review for Dr. Woodbury Jr

Tom Brewster Jun 10 2020

Review for Dr. Smith

Wonderfully attentive staff.

Carol Jun 10 2020

Review for Dr. Nelson

Hello,had Neck surgery in 2003. I met with Dr. MAURICE SMITH, and that was the best thing I had done. He is a very concerned, passionate Best Doctor that I Ever had. Thanks, I'm still doing good. 2020

Lisa Allen-Walker Jun 10 2020

Review for Dr. Smith

Larry Reyes Jun 09 2020

Review for Dr. Martinez

I absolutely love Dr. Kumar, patience doc an have helped me so much through the process of everything....wonderful doctor!

Bethany Harkness Jun 09 2020

Review for Dr. Kumar

SarahMB Jun 09 2020

Review for Dr. Burana

Dr. Chapman is very patient and listens to all of your concerns. She is very thorough and detailed in her explanations of your care plan.

Anonymous Jun 09 2020

Review for Dr. Chapman

Dr. Gordon has been treating my heart disease since 2017, and I have the utmost confidence in his professionalism, knowledge, and his genuine concern for the betterment of the health of his patients.

Wheeler Jun 09 2020

Review for Dr. Gordon

Dr. Donato has seen both my husband and myself. We both find him knowledgeable and friendly. His office staff is friendly and efficient. Highly recommend.

Bill & Melissa Sonnemann Jun 08 2020

Review for Dr. Donato

I have recommended Dr. Nelson to both friends and family. The feedback has been great. I recommend him highly.

Janet Jun 06 2020

Review for Dr. Nelson

Tim Harrison Jun 06 2020

Review for Dr. Craig

Knowledgeable, answers questions, thorough. I am pleased with the care I receive there.

C. G. Jun 05 2020

Review for Dr. Chapman

always have a good experience when I've needed to see Dr. Woodbury

D. D. Jun 05 2020

Review for Dr. Woodbury Jr

Dr. Santoso is excellent and it was the first time that I was treated well. Everyone was great, not a long wait, and I appreciate everyone. I would recommend him to anyone.

Arie Wilson Jun 05 2020

Review for Dr. Santoso

Very professional staff, easy to schedule and they handled the insurance with ease. Dr Staples was very professional and yet very down to earth, he explained everything and did a great job on my son’s wisdom teeth. Very compassionate and I would highly recommend!

Mark pittman Jun 04 2020

Review for Dr. Staples

Love Dr. Mishra. He took care of my father twice in ICU. Addressed all of my Dad's issues and was very attentive to information given. Also, answered mulitiple questions about my father's care and symptoms.

D Greer Jun 04 2020

Review for Dr. Mishra

Dr Arcot is so wonderful. Dr. Arcot walked me to the hospital to admissions from his office in the wheelchair. He takes great care of me. Now I feeling better. God Bless Dr. Arcot.

M. Shinault Jun 04 2020

Review for Dr. Arcot

Took time to explain treatment. GOOD EXPERIENCE.

Robert J. Jun 04 2020

Review for Dr. Woodbury Jr

execellent

Joyce A. Jun 02 2020

Review for Dr. Woodbury Jr

Nichole Johnson Jun 02 2020

Review for Dr. Santoso

good

Kimberly C. Jun 02 2020

Review for Dr. Woodbury Jr

Takes his time to explain things to you

Ty I. Jun 02 2020

Review for Dr. Woodbury Jr

The best doctor that I have experienced. He does not rush and takes the time needed with each patient.

Dennis Jun 02 2020

Review for Dr. Otten

pleasant and encouraging

Eric T. Jun 01 2020

Review for Dr. Woodbury Jr

Dr. Woodbury is an excellent physician. He explained the diagnosis and differential and the treatment options very clearly. Overall clinic experience was great.

Anonymous Jun 01 2020

Review for Dr. Woodbury Jr

Always a pleasure to see Dr Sam and his associates. He performed several major surgeries on my husband and he is the best! He really cares about you and your welfare. I would not hesitate to recommend him to anyone who has back or neck issues.

Carolyn Landreth Jun 01 2020

Review for Dr. Schroerlucke

friendly helpful very easy to understand

Anonymous May 30 2020

Review for Dr. Woodbury Jr

I have been going to Dr. Ghawji for over 3 years now. He is very thorough and knowledgeable in his practice.

Heather May 30 2020

Review for Dr. Ghawji

Love him

S. Y. May 28 2020

Review for Dr. Woodbury Jr

have been going to him for a long time. very pleased

Frank R. May 28 2020

Review for Dr. Woodbury Jr

Lakeisha May 28 2020

Review for Dr. Homsi

I came to Dr. Nickele after 6 years of back pain that ran down my left leg and he was very optimistic about helping me with my leg pain. Dr. Nickele done surgery and in recovery I knew he had helped me. Dr Nickele and his staff are very friendly and helpful.

Ryan M May 28 2020

Review for Dr. Nickele

I got in fast. Dr. Woodward is a great listener and gave me helpful feedback on my issue. He also provided me with some samples to try. Great experience.

Tabby C. May 28 2020

Review for Dr. Woodbury Jr

Great.

M. D. May 28 2020

Review for Dr. Woodbury Jr

I love Dr. Oraedu. He is the best doctor that I had. He is very concerned about my health problems. He listens to your problems.

Inastasia May 28 2020

Review for Dr. Oraedu

I had a wonderful time always!

Michael M. May 28 2020

Review for Dr. Woodbury Jr

Ryan May 28 2020

Review for Dr. Williams

Agood experience for learning more about my eczema.

D. W. May 27 2020

Review for Dr. Woodbury Jr

Dr Monroe did surgery on my Husband did a great job, we did have some issues after but he was right there to get things back on the right track. I am so grateful to him.

RH May 27 2020

Review for Dr. Monroe

T S. May 26 2020

Review for Dr. Woodbury Jr

Very kind. Listens. Treats you like family.

H.T. May 26 2020

Review for Dr. Lee

Dr. Ford is a compassionate and empathetic physician. Bedside manner, patient teaching, and surgical skills unparalleled. I would recommend his services to anyone needing an orthopedic surgeon.

May 26 2020

Review for Dr. Ford

Location

Baptist Memorial Hospital - Memphis

6019 Walnut Grove Rd, Memphis, TN 38120