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Tristar Southern Hills Medical Center

Tristar Southern Hills Medical Center is a medical facility located in Nashville, TN. This hospital has been recognized for America’s 100 Best Hospitals for Critical Care Award™, Stroke Care Excellence Award™, and more.

68%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™

2024, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

6% higher than the national average

68%

Would definitely recommend

4% higher than the national average

Tristar Southern Hills Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Tristar Southern Hills Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

I had two surgeries with Dr. Gilpin, a rhinoplasty and a revision rhinoplasty. I don't think my outcome is favorable. I've had multiple surgeries (and overall great experiences) with other plastic surgeons in Nashville and based off that, I would not recommend Dr. Gilpin. Please do your research and...

TC Apr 12 2024

Review for Dr. Gilpin

My experience with Dr. Hazelwood for pain management has been a very good one. He has helped me find ways to manage pain without taking prescription pain medications. I am grateful for him and all he's done to assist me after my back surgeries. I highly recommend his services!

DG Apr 05 2024

Review for Dr. Hazlewood

DR. IS ALWAYS WILLING TO HELP & IS ALWAYS THOROUGH WITH HIS EXAMINATION.

Austin Adams Apr 05 2024

Review for Dr. Kauffman

Organized and efficient. Caring.

Apr 05 2024

Review for Dr. Estopinal

Dr. Kauffman has given me renewed hope! I never knew surgery was an option after years of living in chronic pain. He is the light at the end of the tunnel for me.

Cheryl Deadman Apr 04 2024

Review for Dr. Kauffman

Location

Tristar Southern Hills Medical Center

391 Wallace Rd, Nashville TN 37211

CallDirections

(615) 781-4000

Frequently Asked Questions

Where is Tristar Southern Hills Medical Center located?

Tristar Southern Hills Medical Center is located at 391 Wallace Rd, Nashville, TN 37211. Find other locations and directions on Healthgrades.

Has Tristar Southern Hills Medical Center won any recent awards from Healthgrades?

Yes, Tristar Southern Hills Medical Center has been awarded with America’s 100 Best Hospitals for Critical Care Award™, Stroke Care Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.

Is Tristar Southern Hills Medical Center highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Tristar Southern Hills Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Tristar Southern Hills Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Tristar Southern Hills Medical Center profile..

How does Tristar Southern Hills Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

391 Wallace Rd

Nashville, TN 37211

Directions

(615) 781-4000