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Monument Health Custer Hospital

Monument Health Custer Hospital in Custer, SD - Get directions, phone number, research physicians, and compare hospital ratings for Monument Health Custer Hospital on Healthgrades.

86%

Patient Experience Rating

14% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

4% higher than the national average

86%

Would definitely recommend

14% higher than the national average

Monument Health Custer Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%98%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Monument Health Custer Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%76%

Providers

Provider Reviews

Dr. Sides is concerned about your health and she does everything to help you..She goes the extra mile to research and find what is the best way to help you. I can tell you so many times that Dr. Sides has saved my life. I mean this literally. The truth.i have proof of this statement She is caring,...

Karen Holloway Mar 21 2024

Review for Dr. Sides

Excellent care! Dr Doyon and his amazing staff are above the rest! He saved my husband’s foot! He really is exceptional!

Victoria & William Donahue Mar 16 2024

Review for Dr. Doyon

I’m new to the area. Dr Saini made me feel welcome immediately and explained everything to me in a way easy for me to understand. I’ve found my new doctor !

Lisa Hurlbert Mar 12 2024

Review for Dr. Saini

He was on time, in no hurry, and I felt very comfortable with him. He was thorough and answered my questions. I highly recommend.

Mar 07 2024

Review for Dr. Wasemiller

We love Dr Joy! She has the best bedside manner. We feel very lucky to have a provider we can completely trust. She is kind, knowledgeable and respectful. Our son loves her.

Mar 06 2024

Review for Dr. Falkenburg

Location

Monument Health Custer Hospital

1220 Montgomery St, Custer SD 57730

CallDirections

(605) 673-9400

Frequently Asked Questions

Where is Monument Health Custer Hospital located?

Monument Health Custer Hospital is located at 1220 Montgomery St, Custer, SD 57730. Find other locations and directions on Healthgrades.

Has Monument Health Custer Hospital won any recent awards from Healthgrades?

No, Monument Health Custer Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Monument Health Custer Hospital highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Monument Health Custer Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Monument Health Custer Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Monument Health Custer Hospital profile..

How does Monument Health Custer Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1220 Montgomery St

Custer, SD 57730

Directions

(605) 673-9400