Avera McKennan Hospital and University Health Center

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Avera McKennan Hospital and University Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Avera McKennan Hospital and University Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

So personable and extremely nice. He made me feel so comfortable during my exam.

Teresa K. Oct 21 2021

Review for Dr. Kindle

Dr. Baumgarten has successfully replaced both my shoulders and is scheduled to replace my knee next month. He treats me with respect and takes all the time needed to listen to me. I highly recommend OI and Dr. Baumgarten for any orthopedic needs.

Sherry Nester Oct 20 2021

Review for Dr. Baumgarten

Dr McKenzie actually listens to you and will give you his real honest opinion. I would recommend him if your looking for a good doctor!

Tyler Hammell Oct 20 2021

Review for Dr. McKenzie

Dr. Rothrock saved my life eight years ago. From my perspective he is the most qualified and caring surgeon I have ever met!!!

Theodore E Kent Oct 20 2021

Review for Dr. Rothrock

I felt Dr. Brunz spent quality time with me and spent good time explaining things. Very caring and personable. I was comfortable at all times with his care and plan of treatment,

Lori Hansen Oct 19 2021

Review for Dr. Brunz

Location

Avera McKennan Hospital and University Health Center

1325 S Cliff Ave, Sioux Falls, SD 57105

Frequently Asked Questions

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