Avera Heart Hospital Of South Dakota

91%

Patients that would definitely recommend
21% higher than the national average


Avera Heart Hospital Of South Dakota is a medical facility located in Sioux Falls, SD. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Avera Heart Hospital Of South Dakota

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%85%66%

Avera Heart Hospital Of South Dakota

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Pat Bradfield Nov 03 2020

Review for Dr. Geisinger

We highly recommend Dr. Geisinger! He is Knowledgeable, compassionate, professional, personable, and really listens to his patients. We continue to see him for our back needs.

Rex and Cindy Oct 04 2020

Review for Dr. Geisinger

Thorough and kind

Sep 12 2020

Review for Dr. Johnson

Amy S Strouth Sep 04 2020

Review for Dr. Geisinger

Dr. Steven Feldhaus saved my life. There is no doubt in my mind that I would be dead without him. I don’t no how to thank him. Words are inadequate.

Shauna King Aug 22 2020

Review for Dr. Feldhaus

Location

Avera Heart Hospital Of South Dakota

4500 W 69th St, Sioux Falls, SD 57108

Frequently Asked Questions

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Does Avera Heart Hospital Of South Dakota score well in safety ratings?