St. Francis Downtown

84%

Patients that would definitely recommend
14% higher than the national average


St. Francis Downtown is a medical facility located in Greenville, SC. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2021, 2020, 2019)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2021, 2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Surgical Care Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

America’s 100 Best Hospitals for Cardiac Care Award™ (2022, 2021, 2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2022, 2021, 2020)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2022, 2021, 2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2022, 2021)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Stroke Care Excellence Award™ (2022, 2021)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021, 2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cranial Neurosurgery Excellence Award™ (2021, 2020)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Critical Care Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2020)

Superior clinical outcomes in stroke care and cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

84%

Would definitely recommend
14% higher than the national average

St. Francis Downtown

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

St. Francis Downtown

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

JD Causey Nov 22 2021

Review for Dr. Hood

I just recently became a patient with TR practice and the doctor was fantastic!!

Rachel Meredith andersen Nov 22 2021

Review for Dr. Gettys

Dr Hood was thorough, gave understandable explanations, listened carefully and ensured I understood what he said and agreed with the treatment plan forward.

Nov 16 2021

Review for Dr. Hood

Nicole M Harb Nov 16 2021

Review for Dr. Brannon

The best diagnostic physician I have ever experienced. You could not ask for a more knowledgeable "Gate Keeper". Dr. White is the true definition of the family doctor.

John Gough Nov 15 2021

Review for Dr. White

Location

St. Francis Downtown

1 Saint Francis Dr, Greenville, SC 29601

Frequently Asked Questions

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