St. Francis Downtown

80%

Patients that would definitely recommend

10% higher than the national average

St. Francis Downtown is a medical facility located in Greenville, SC. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2022, 2021, 2020)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022, 2021, 2020)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2023, 2022, 2021)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2022, 2021)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2022, 2021)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2022, 2021)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2022, 2021)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2021)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

4 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2022, 2021

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2022, 2021

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2023, 2022, 2021

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022, 2021

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™

2021

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

9% higher than the national average

80%

Would definitely recommend

10% higher than the national average

St. Francis Downtown

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

St. Francis Downtown

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

The whole process at Milestone is pleasurable unlike previous Drs offices

Mark Jenkins Nov 23 2022

Review for Dr. Bridgeman

Wonderful provider and team

Rebecca Holdren, MD Nov 22 2022

Review for Dr. Holdren

My visit with Dr. Netter was fantastic, as usual. She always has time to discuss my concerns and I never feel like I am being rushed in and out. I have been a patient of hers for almost 18 years and would not consider any other doctor.

Nov 16 2022

Review for Dr. Netter

Either one of my family members or myself has been seen Dr. Silkiner. He is fantastic. He treats the medical problems and the person if they have a problem. I am very grateful for all he has done for me and my family.

Sue McClure Nov 14 2022

Review for Dr. Silkiner

COMPETENT, KIND, ATTENTIVE, and A REAL FRIEND! She looks for ways to make your life better! I TRUST HER WITH MY LIFE! Joel Stone

Joel Stone Nov 13 2022

Review for Dr. Payne

Location

St. Francis Downtown

1 Saint Francis Dr, Greenville SC 29601

CallDirections

(864) 255-1000

Frequently Asked Questions

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Contact Us

1 Saint Francis Dr

Greenville, SC 29601

Directions

(864) 255-1000