Palmetto Health - Palmetto Health Richland

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Palmetto Health - Palmetto Health Richland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Palmetto Health - Palmetto Health Richland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Great visit today. Dr. Causey and his staff are always very professional, polite and attentive to my dental needs.

Brad D. Jul 09 2020

Review for Dr. Causey

Jennifer Boltin Jul 08 2020

Review for Dr. Toussaint

Excellent. I got scanned for a night guard. Quick and easy. Will be ready in 2 weeks!

Kathy Jul 07 2020

Review for Dr. Causey

Staff is always very friendly! Dr Causey it's a great dentist

Stephanie Johnson Jul 01 2020

Review for Dr. Causey

Dr Isbell is a wonderful caring doctor.. my whole family goes to him. I would definitely recommend him if anyone needed a heart dr

Ethel Smith Jun 23 2020

Review for Dr. Isbell

BertHaynes Jun 18 2020

Review for Dr. Peelle

The staff at Donen Davis was fantastic! Everyone was courteous and friendly and they made the patient process easy and seamless. Dr. Davis was engaging throughout my visit and provided a wonderful experience.

Ryan Jun 18 2020

Review for Dr. Davis

C. Sanders Jun 15 2020

Review for Dr. Humphrey

Savannah Terrapin Jun 11 2020

Review for Dr. Dumont

Jun 09 2020

Review for Dr. Flint

Dr. deHoll is caring and a great listener.

Jun 09 2020

Review for Dr. Deholl

Dr. Rizvi is my favorite doctor. Very mild manor and is extremely intelligent.

K Wilson Jun 05 2020

Review for Dr. Rizvi

J.H. Jun 05 2020

Review for Dr. Thompson

Dr. Davis is great! Very knowledgeable, helpful and patient!!

Monica Jun 05 2020

Review for Dr. Davis

Very professional office Dr Davis takes the time to meet your needs by asking questions about what you want. Will go back again!

Jun 05 2020

Review for Dr. Davis

My team of Dr. Mustafa and Kitra have been my angels. I am alive after almost 3 years. We are now researching a transplant. SCOA has the most respectful and pleasant staff. 5 stars on my care so far. Hope to update review in 10 yr.

Thomas P Lee Jun 04 2020

Review for Dr. Mushtaq

Chapman H. Jun 03 2020

Review for Dr. Brown

Had digestive problems ( DIAHAREA)

Mo Toth Jun 01 2020

Review for Dr. Moss

Dr. Gordon is changing her practice to a Boutique medicine service on a cash only basis.

May 30 2020

Review for Dr. Gordon

Best doctor I ever had. He is retired now.

May 29 2020

Review for Dr. Stuckey

Robin Ciarcia May 27 2020

Review for Dr. Girault

May 27 2020

Review for Dr. Boone

She’s courteous , compassionate, and very professional! She’s a hands-on doctor! Her staff is the absolute best!

Pandrea C May 22 2020

Review for Dr. Gordon

I have a controlled substance med. and need a refill. Office does not answer (always get the answering service) and has not given me a call back. Called 2 days ago and again today.

May 22 2020

Review for Dr. Mareska

I WOULD RECOMMEND HIM TO ANYONE AND EVERY ONE.HE HELPED MY HUSBAND LIVE LONGER AND IN BETTER SPIRITS THAN ANY DOCTOR WE WENT TO. GOD LET HIM LIVE A LONG TIME SO HE CAN HELP OTHERS. THX DR.BARNICK

May 21 2020

Review for Dr. Barnick

He cares for my elderly mother. The most caring, compassionate doctor we have ever seen. Includes the patient in deciding protocol explaining everything. Highly recommend.

May 21 2020

Review for Dr. Shure

Best doctor ever! I love her. She listens and takes care of the whole body, not just a symptom.

Jeana May 20 2020

Review for Dr. Pridgen

I live over an hour away from Dr. Jackson’s office but it is so worth the travel time. His staff are fantastic. Dr Jackson will be the only foot/ankle doctor I will see. I’ve had two surgeries in two years and was very happy with the service I received.

Jill Welch May 20 2020

Review for Dr. Jackson

He is both negligent and incompetent with a God complex.

May 19 2020

Review for Dr. Kinder

This Doctor lied on me. She stated because I had a high heart rate and elevated blood pressure. I was using cocaine at the hospital. Gonna sue.

Robert Jackson May 19 2020

Review for Dr. Ramasamy

Dr. Peelle did an amazing job with my surgery I had a l4/l5 disk herniation with numbness to my toes. I was in extreme pain and I could barely walk. He did a great job and has excellent bedside manner. 6 weeks later I'm pain free. I cannot thank him and his team enough!

Danielle May 14 2020

Review for Dr. Peelle

Tendon release. Dr careless.

tammy May 14 2020

Review for Dr. Fulton

Worst quack ever! In addition to being incapable of diagnosing the obvious, he will prescribe meds knowing that you are allergic to them. Stay far away from this idiot.

Walter May 13 2020

Review for Dr. Oliver

Ralexis Kerr May 11 2020

Review for Dr. Brill

Bill H. May 06 2020

Review for Dr. Davis

JoshT May 01 2020

Review for Dr. Peelle

B. M. Anderson Apr 30 2020

Review for Dr. Hopkins

Apr 29 2020

Review for Dr. Ackerman

Dr. Leppard saved my husband's life when we went to the ER at Providence Hospital a year ago. He is probably the most stellar surgeon in Columbia. We would recommend him to anyone and everyone AND he just happens to have been my student at Heathwood Hall Episcopal School two decades ago.

Salley (Ashley ) Davis Apr 29 2020

Review for Dr. Leppard

Barbara and Andrea Autry Apr 25 2020

Review for Dr. Siddique

Steve, Barbara and Andrea Autry. Apr 25 2020

Review for Dr. Pineda

William Carey Apr 25 2020

Review for Dr. Hernandez

Very empathetic and also engaging. Explained the injection procedure and what she was doing every step of the way. Assistant was also good.

Apr 17 2020

Review for Dr. Nallu

I was a patient of Dr. Crosswell for more than 30 years and because of insurance issues!! I have not been able to find anyone who is a fraction of Dr. Crosswell!!

Kathleen W Pearson Apr 16 2020

Review for Dr. Crosswell

Dr. Grainger was great and I highly recommend him. However this is the most disorganized practice I have ever encountered!

Alvin Steingold Apr 14 2020

Review for Dr. Grainger

Apr 13 2020

Review for Dr. Senn

Always responsive!

Apr 07 2020

Review for Dr. Lowman

Ann Apr 05 2020

Review for Dr. Odom Jr

She is a very kind, patient, and thorough provider. I was referred to her after having a horrible experience with another doctor. She restored my faith in doctors that care. She has an amazing bedside manner. She gave me all of my options for my care and I am very happy as a patient under her.

Sarida Pickering Apr 02 2020

Review for Dr. Hartshorne

Apr 02 2020

Review for Dr. Goode

Ms. P Apr 02 2020

Review for Dr. Lowman

This Dr or Nurse Practitioner wrote a prescription for my cousin for a drug called Flomax. My cousin is a 68-year-old woman. This drug is NOT approved by the FDA for use in women.

Simone Thompson Mar 31 2020

Review for Dr. Massey

Have been a patient of Dr. Lance for years. I have been more than satisfied with his services. When he left private practice and went to Doctor's Care, I followed him as a patient. He is a great doctor. Hats off to him on this Doctor's Day. Thanks for all you do Dr. Lance! March 30, 2020

Doris J Andrews Mar 31 2020

Review for Dr. Lance

Claudia Pickett Mar 29 2020

Review for Dr. Lowman

They never gave me any problems after either. He used the same scars this time for my MCL surgery so I wouldn’t have new ones and they look great again as well. I truly trust his knowledge and opinion and his skills in the surgery room.

Mar 29 2020

Review for Dr. Noojin III

Excellent. I'm a doctor rating a doctor. He is the best internist I've ever used

Mar 28 2020

Review for Dr. Deschamps

Dr. Matthews is thorough in her consultations, answers patients' questions and explains her recommendations, which are adapted to each individual's circumstances. She is genuinely interested in and attentive to her patients. Her staff is friendly and kind.

Yolanda Ganong Mar 28 2020

Review for Dr. Matthews

Very rude. No bedside manner

Mar 26 2020

Review for Dr. Deschamps

Dr Davis is a truly gifted Doctor. He is an expert in his field and goes out of his way to make his patients feel safe and comfortable. His work is remarkable, and above all, he is a good person, always putting his patients first!

Robin Mar 25 2020

Review for Dr. Davis

Kersha Sessions Mar 24 2020

Review for Dr. Odom Jr

it was very friendly. very informative. they show that they care. very professional and thorough.

David Gmerek Mar 20 2020

Review for Dr. Peelle

Love love this office so much! Staff is always willing to help and so friendly. Dr. Ravenell is a pleasure always and so knowledgeable.

Mar 20 2020

Review for Dr. Ravenell

Dr Peelle and his staff are top notch. They provided competent and compassions care for me. My treatment was great and I’m happy I chose his team for my procedure.

Jerry Mar 20 2020

Review for Dr. Peelle

Mar 19 2020

Review for Dr. Emani

Nona Mickey Mar 19 2020

Review for Dr. MacNevin

Katya Mar 18 2020

Review for Dr. Davis

Dr. Lowman is one of the best, if not the best, physician I have seen. I trust him 100%. Wish all the dictors were of his quality and expertise.

Camille Myers Mar 18 2020

Review for Dr. Lowman

Mar 17 2020

Review for Dr. Browning

Dr. Birdsong has been my doctor for over twenty years. She is competent and thorough and takes all your health concerns seriously. She is an outstanding doctor and she takes time with you -- an awesome physician.

G. Gallman Mar 16 2020

Review for Dr. Birdsong

Megan Mar 13 2020

Review for Dr. Lowman

TLS Mar 13 2020

Review for Dr. Lowman

HGS Mar 13 2020

Review for Dr. Lowman

Yatia Davis Mar 13 2020

Review for Dr. Lowman

Charles M. Boynton Sr. Mar 12 2020

Review for Dr. Toussaint

Mar 11 2020

Review for Dr. Lowman

KMS Mar 10 2020

Review for Dr. Lowman

Mar 10 2020

Review for Dr. Roland

Paulette Scott-Eaddy Mar 09 2020

Review for Dr. Odom Jr

Dr. Hess operated on my shoulder to remove calcific tendonitis and did a fantastic job! I couldn't be happier with my results. Physical Therapy went amazingly well and I have full range of motion back and no longer have pain or trouble sleeping because of my shoulder. He is a hero!!

Marsha Mar 09 2020

Review for Dr. Hess

I've been a patient of Dr. Sims for almost 10 years. I find her to be knowledgeable, professional, and easy to talk to. She helped me with menopausal symptoms and prescribed a variety of options until we found the one that worked for me.

Mar 08 2020

Review for Dr. Sims

Dr Lowman is an outstanding physician. He goes above and beyond for his patients. Any concern of mine is always taken seriously. This is a must for me.

Mar 08 2020

Review for Dr. Lowman

Sherry Driggers Mar 06 2020

Review for Dr. Lowman

Kelly King Mar 04 2020

Review for Dr. Davis

Mar 04 2020

Review for Dr. Hursey

Allison Hardin Mar 03 2020

Review for Dr. Peelle

Excellent surgeon, great bedside manner, very personable

patty mellen Mar 02 2020

Review for Dr. Senn

Lost use of 3 fingers on right hand. Dr Mujadzic fixed them. Will never have complete use but wouldn't be able to use at all if wasn't for him. He spent a lot of time explaining everything to me even showing pictures of what he was doing. He really cares

Mar 02 2020

Review for Dr. Mujadzic

Dr. Lowman has been my gastroenterologist for over 15 years. I have a complicated gastrointestinal tract that he has helped me manage very successfully. His high level of knowledge and compassionate care are outstanding!!

Patricia Anne in Columbia, SC - Mar 01 2020

Review for Dr. Lowman

I have been a patient of Dr. Lowman for 20 years. He is the most thorough and caring doctor you could possibly have. His knowledge of all matters of the gastrointestinal tract is superb. Highly recommend!

Bill G in Columbia, SC - Mar 01 2020

Review for Dr. Lowman

SALC Feb 29 2020

Review for Dr. Smythe II

I was not impressed. My 1st visit I had two health issues. She told me let's just work on one issue. Well, I was there for treatment for both.

Becky Feb 27 2020

Review for Dr. Nallu

Went in for hip pain and he had an attitude, had no desire to help. a total waste of time. A HOLE kinda acted like I I deserved my problems and I shouldn't be wasting his time,. will not voluntarily visit his practice ever again.

yossaran9985 in Columbia, SC - Feb 26 2020

Review for Dr. Koon

I was anxious before my visit but Dr. Lowman’s kind demeanor and welcoming questions took away my fears. He explained things in plain English and was respectful and compassionate. I left feeling hopeful.

Feb 26 2020

Review for Dr. Lowman

Don't go here

Feb 25 2020

Review for Dr. Singh

I have been going to Dr. Boyd for about 7 years. He is a great doctor who really listens to you. He makes you feel confident that you are getting the best care.

Angela Sumpter Feb 25 2020

Review for Dr. Boyd

Rude, judgemental, should not be in pain management. No empathy. Dirty clinic.

Feb 25 2020

Review for Dr. Singh

Location

Palmetto Health - Palmetto Health Richland

5 Richland Medical Park Dr, Columbia, SC 29203