Mount Pleasant Hospital

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Mount Pleasant Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Mount Pleasant Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Shirley Bowen Jun 29 2020

Review for Dr. Mathews

Dr. Nemeth and staff are excellent! They are very professional and very clearly address my pain needs. I was scheduled into the clinic and treated quickly. I was greeted with smiles, understanding and a willingness to help at a point when my pain had reached and intolerable level. Kudos!

Michelle Jun 28 2020

Review for Dr. Nemeth

It has been an amazing experience. Everybody has been very nice and helpful. The treatments are definitely helping. I strongly endorse the Non-Surgical Spine Center for anyone dealing with pain!

Ricky H. Jun 26 2020

Review for Dr. Alexander Jr

Dr Saffer is always so kind. Any treatments he has prescribed have always been successful!

Jun 25 2020

Review for Dr. Saffer

Pamela O. Jun 18 2020

Review for Dr. Saffer

Dr Brown was patient, caring & a true professional. His entire office staff is very professional. His office is very clean & I had no wait time at all.

Jun 12 2020

Review for Dr. Brown

Mrs Shideler May 28 2020

Review for Dr. Ohlson

The worst experience I have ever had with a doctor. She was not kind or empathetic, and her interrogatory manner of asking questions was very uncomfortable. I couldn't get a word in edge wise. I left the office crying.

May 25 2020

Review for Dr. S. Mika

Excellent dr highly recommend. Always available when I need him. I have him for 7 years.

Eser Okay May 23 2020

Review for Dr. McLaughlin

Michelle May 23 2020

Review for Dr. McIntosh

Dr. James is a wonderful doctor. She was attentive to my concerns and her staff went the extra mile in making sure my insurance would cover my procedure. I'd recommend her to anyone and see her again if needed.

Lee Anne Leland May 23 2020

Review for Dr. James

Dr. Smith has very nice office and patient rooms. He is very personable and has a great bed side manner. He takes the time to talk with and listen to you. He is very knowledgeable and makes the right diagnosis. Anyone seeking a Family Doctor would do well to consider Dr. Smith.

Joseph Street May 22 2020

Review for Dr. Smith

Very thorough, explains in detail. Outstanding physician and bedside manner. 10 stars!! D Glazier. Thank You**********

May 21 2020

Review for Dr. Ghegan

I feel blessed to have been referred to Dr. James for surgery to remove a very large kidney stone. She communicates well and is a caring, proactive physician.

May 19 2020

Review for Dr. James

Gene May 14 2020

Review for Dr. Carney Young

Richard Tyson May 09 2020

Review for Dr. D'Agostino

Amazing caring doctor. Excellent staff. Dr. Alexander is very concerned with patient care and effectively treating your pain.

Linda W. May 08 2020

Review for Dr. Alexander Jr

Steve P. May 08 2020

Review for Dr. Alexander Jr

Great mind and great bedside manner. Worth traveling to see.

May 07 2020

Review for Dr. Mathews

Dr. Orcutt has helped me find my way after my diagnosis in January. I feel his skill is at a level that leads to trust and I am very comfortable with him.

Julie Saunders Monroe May 06 2020

Review for Dr. Orcutt

Thank you Non-Surgical Spine Center for getting me in quickly after I hurt my back. The entire team is friendly and the treatments were very helpful. I highly recommend!!!

Ashley A. Apr 29 2020

Review for Dr. Alexander Jr

Dr. Alexander was top notch. Overall great experience. Thanks so much for helping me with my pain. Happy to be doing so much better now.

Alyssa Z. Apr 29 2020

Review for Dr. Alexander Jr

Dr. Alexander and his staff are fantastic. Doing so much better.

Travis B. Apr 29 2020

Review for Dr. Alexander Jr

Michelle Wilson Apr 29 2020

Review for Dr. Bowen

The office is beautiful and he is a blessing

Kenneth Glisson Apr 29 2020

Review for Dr. Smith

I've been going there for about 2 years now. Very caring doctor.

Stephanie Apr 28 2020

Review for Dr. Katz

Natalie Duvall Apr 27 2020

Review for Dr. Donaldson

Dr. Nemeth has been a great resource for my chronic back and neck pain, and is always very positive and pro-active in try procedures that will relieve the pain. Answers all questions thoughtfully and in a way i can understand. Also, the staff there is friendly and efficient.

Sea kayaker Apr 18 2020

Review for Dr. Nemeth

Apr 16 2020

Review for Dr. Shaffer

I loved the telehealth call. The only thing missing was the hands on exam! But I love Abby Gass. I’m so sad that she is moving out of state.

Apr 08 2020

Review for Dr. Gass

Dr. D’Agostino performed my lower spine surgery May 2017. It was a beautiful success! I am forever thankful that Dr. Yanis Bellil referred me to Dr. D’Agostino. Emmy, his PA, and Dr. D’ ROCK! Thank you & your Surgery Team! L.K.M.Mercer

Linda Kay Morrison Mercer Apr 08 2020

Review for Dr. D'Agostino

Apr 01 2020

Review for Dr. Hallmark

I have great respect for Dr. James. She is always pleasant to deal with and very knowledgeable and professional in her interactions.

Mar 30 2020

Review for Dr. James

Very little wait time and all needs were met. She patiently listens to your concerns and never rushes you. I will miss her!

Gigi Thompson Mar 30 2020

Review for Dr. Gass

Excellent staff. Came in with lot of back and leg pain from a large disc herniation. Really wanted to avoid surgery. I am now almost completely pain free after only two nerve blocks. I would recommend Dr Alexander to everyone.

Josten B. Mar 18 2020

Review for Dr. Alexander Jr

My results have been excellent overall. Back and leg pain is significantly improved. Five stars results!

Anonymous Mar 18 2020

Review for Dr. Alexander Jr

Dr D’Agotino did a spinal fusion on me. I am happy with the results. His staff was very curteous and able to answer all of my questions. I would recommend him.

Mar 17 2020

Review for Dr. D'Agostino

Mari S. Mar 17 2020

Review for Dr. Alexander Jr

Megan Zavoluk Mar 14 2020

Review for Dr. Smith

He took care of my son when we visited the ER with complications with the flu. He was very professional and all around amazing doctor, he took his time to really find out the issues going on!

Ashlee Ratliff Mar 13 2020

Review for Dr. Hoskins

Dr. Saffer listens..! He is caring and remembers from visit to visit. It's also fairly easy to arrange an appointment around my schedule... which is NOT something I can say for many docs around here.

Stan Gill Mar 12 2020

Review for Dr. Saffer

Laser therapy has been the best thing that's ever happened for my back pain ever! I followed the protocol and each day I've had less pain from the start of the treatments. I have had serious back pain for many many years so this has been amazing for me.

Marilyn S. Mar 11 2020

Review for Dr. Alexander Jr

Very professional team. Excellence in performing spine procedures. I will recommend to everyone 100 %. My expectations were met! Really feeling great now.

Carlos L. Mar 10 2020

Review for Dr. Alexander Jr

I came in to see Dr. Alexander and his team dealing with severe pain in my back and leg. I am now happy to say that my pain level has almost disappeared. Thank you guys so much!

Erik H. Mar 10 2020

Review for Dr. Alexander Jr

My experience has been very good. Dr Datta is very courteous, thorough and professional as is all the staff I have had interaction with.

Hubert Craig Mar 08 2020

Review for Dr. Datta

Professional exemplary from appointment scheduling, business office protocols, facility cleanliness, staff patient concern, efficiency and medical knowledge. Thorough.

Steve Mar 07 2020

Review for Dr. Saffer

My back feels great. I am able to do things around the house again that I couldn't do before the shots and laser treatments. Moving and lifting are things I can now do without pain. Not possible before the treatments. I definitely recommend this treatment to anyone.

Joe B. Mar 05 2020

Review for Dr. Alexander Jr

My back and leg pain started after a car accident in December. Following treatment, the daily pain has completely resolved. Epidurals and physical therapy really worked for me.

John T. Mar 05 2020

Review for Dr. Alexander Jr

Awesome! Dr. Megan Baker is a wonderful and caring doctor. I love her. She is so understanding and caring. She is very concerned for her patients and their well-being. She is awesome! I feel so comfortable with Dr. Baker and she is so understanding. What an awesome doctor!!!

Mar 03 2020

Review for Dr. Baker

I could not really walk, stand, or sit without extreme back and leg pain. Dr Alexander was able to stop the pain and give me my life back! Cannot recommend this practice enough.

Rebecca D. Mar 03 2020

Review for Dr. Alexander Jr

Horrible experience with Dr. Line. Did not take time or have any interest in my situation. Was just another patient to him that he wanted to move through the system as quickly as possible. They need to perform a review of this person and assess his employment.

Mar 01 2020

Review for Dr. Line

Mar 01 2020

Review for Dr. Alexander Jr

Professional, caring and very competent GYN doctor. Saved me from the uncomfortable effects of menopause. Highly recommended!

Deborah Neal Feb 29 2020

Review for Dr. Eustis

Darlene Feb 28 2020

Review for Dr. Firilas

I have been a patient at the Non-Surgical Spine Center for about 2 months. I had three shots and my back feels wonderful. Dr Alexander gave me my life back. No more pain! The entire staff is kind and wonderful. Thank you all!

Esther G. Feb 27 2020

Review for Dr. Alexander Jr

Daniel T. Feb 26 2020

Review for Dr. Saffer

Had significant neck pain after a recent accident. My pain has improved tremendously with only one injection and laser therapy. I now have full range of motion in my neck after only a few visits. Highly recommend Dr Alexander and his staff.

Eileen S. Feb 26 2020

Review for Dr. Alexander Jr

Horrible Experience Feb 26 2020

Review for Dr. Bright

The surgery Dr. Khoury performed on my spine was life changing. I can once again walk normally without experiencing any pain or discomfort. I am most appreciative of his expertise in spinal surgery and recommend him with 5 star accolades.

Diane Brooks Feb 26 2020

Review for Dr. Khoury

I had a lot of chronic back pain before seeing Dr. Alexander. After receiving a couple injections my pain has greatly diminished. I would definitely recommend this practice.

Jessica W. Feb 25 2020

Review for Dr. Alexander Jr

Joy Wood Feb 21 2020

Review for Dr. Quinn

I have been a patient of Dr. Scott for many years. She always listens attentively, is always thorough in her exams, and her diagnostic skills amaze me. Dr. Scott makes me feel that my health and well-being are important to her.

Feb 20 2020

Review for Dr. Scott

My injection was great. It worked extremely well for my back and hip pain. If you need help with your back, this is the place to come. You will get great results. I can now do what I need to do at home without any help or pain. Great job. Thanks and Well done!

Ethel G. Feb 19 2020

Review for Dr. Alexander Jr

Jeff Feb 19 2020

Review for Dr. Marino

Dr. Detar was excellent in knowledge and caring. I was very impressed with my visit. I will definitely ask for him the next time I have to visit.

Feb 19 2020

Review for Dr. Detar

Eddie Aldridge Feb 12 2020

Review for Dr. Wildstein

Dr Gass is one of the best doctors I have used. Spends time to listen and is very thorough. Will miss her when she lea

Feb 12 2020

Review for Dr. Gass

Very courteous and efficient. Explained all options clearly

Feb 11 2020

Review for Dr. James

Doing a lot better. My back and leg pain is much improved after treatment. No longer having to take 2-3 pain pills every day to control my pain. Very good experience.

Alvina L. Feb 11 2020

Review for Dr. Alexander Jr

Feb 08 2020

Review for Dr. Datta

Dr. Alexander and his treatment plan changed my life. I've had years of chronic neck pain and after doing laser therapy under his care I am feeling better than I have in years! Thanks so much Dr. Alexander!

Tami B. Feb 08 2020

Review for Dr. Alexander Jr

I have had two small surgeries with Dr. Saffer and very easy and pain free. Very professional and nice. The entire staff is most accommodating

Feb 06 2020

Review for Dr. Saffer

My back pain is much improved after lumbar epidurals and physical therapy!

Darlene W. Feb 05 2020

Review for Dr. Alexander Jr

My treatment was excellent! I have very little pain and I can bend and move around. I will definitely refer family and friends to Dr. Alexander.

Eunice S. Feb 05 2020

Review for Dr. Alexander Jr

A Hames Feb 04 2020

Review for Dr. Rieder

Awsome as usual!!

David Parker in Charleston - Feb 03 2020

Review for Dr. McLaughlin

Feb 01 2020

Review for Dr. Schimpf

Kim McAleer Feb 01 2020

Review for Dr. Evans

She cares about her patients very much

Morning Jan 31 2020

Review for Dr. Eustis

Dr. Mathews, and his staff, did a great job. They were very professional and nice. He is super knowledgeable and this is why I have traveled so far to see him. Totally worth it.

Jan 30 2020

Review for Dr. Mathews

Dr. McCrossan, and his entire team, are elite and total professionals in every way. I was totally pain free following my hip replacement and was home walking the same day of surgery!

Bud Di Maggio Jan 29 2020

Review for Dr. McCrosson

Very professional staff. Doctor explained the procedure in a way that everything was easy to understand. My pain is now significantly improved. Would definitely recommend.

Anonymous Jan 28 2020

Review for Dr. Alexander Jr

Jackie DuncanWatts Jan 28 2020

Review for Dr. Beldner

Caryn Brown Jan 28 2020

Review for Dr. Quinn

My wife and I both rely on Dr. Pappas's wise counsel. He is thorough in his diagnostics and patient in listening to our concerns. His staff keeps track of where we are with our meds and vaccinations. Always time well spent.

Archie Andrews Jan 27 2020

Review for Dr. Pappas

I'm very happy with him! He makes me feel comfortable when I visit.

Chris Jan 25 2020

Review for Dr. Picard

Jan 24 2020

Review for Dr. Jennings

Thank You Dr. K. for the great care you have given me over the last few months. You and your staff are awesome!

Shay Kelly Jan 24 2020

Review for Dr. Klatchko

She is a terrific and experienced physician. She takes stock of the entire patient’s situation and/or symptoms and works in a logical manner to reach a diagnosis. I am very happy that I was referred to her several years ago.

Jan 24 2020

Review for Dr. Eustis

MBlakeley Jan 24 2020

Review for Dr. Donaldson

Dr. Saffer is great! Short wait time and he gets right to the problem. Very knowledgeable and very kind as well.

John Glidden Jan 23 2020

Review for Dr. Saffer

Eileen Hyde in Mount Pleasant, SC - Jan 23 2020

Review for Dr. Baker

matt kuhn Jan 22 2020

Review for Dr. Katz

Paul Lombardino Jan 22 2020

Review for Dr. Hall

Judee Alvarado Jan 22 2020

Review for Dr. Quinn

Dr. Marino was perfect in fixing my foot. Likeable, easy to discuss the surgery and follow up. Would highly recommend him.

Jan 22 2020

Review for Dr. Marino

Location

Mount Pleasant Hospital

3500 N Highway 17, Mount Pleasant, SC 29466