East Cooper Medical Center

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

81%

Would definitely recommend
11% higher than the national average

East Cooper Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

East Cooper Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Princess Sistet Jul 02 2020

Review for Dr. Frisch

Did not see Dr F. PA was wonderful and took time to answer my questions.

Mary McLellan Jul 02 2020

Review for Dr. Frisch

Dr. Nemeth and staff are excellent! They are very professional and very clearly address my pain needs. I was scheduled into the clinic and treated quickly. I was greeted with smiles, understanding and a willingness to help at a point when my pain had reached and intolerable level. Kudos!

Michelle Jun 28 2020

Review for Dr. Nemeth

Great!!! Wonderful doctor. The staff was also great.

Derrick Chisolm Jun 28 2020

Review for Dr. Frisch

Dr Saffer is always so kind. Any treatments he has prescribed have always been successful!

Jun 25 2020

Review for Dr. Saffer

Dr Frisch is awesome. His explanations were understandable, mannerisms approachable and he has a comforting presence.

Kathy D Lundy Jun 25 2020

Review for Dr. Frisch

I would highly recommend Dr Frisch to my friends.

Elwood S Lackey Jun 25 2020

Review for Dr. Frisch

He is an excellent physician, he is very caring and listens to you and explains in a way you understand. I would recommend him to anyone

IRENE HENDERSON Jun 25 2020

Review for Dr. Brown

Dr Haro is a concerned physician , thorough, efficient and an excellent diagnosis educator . Nicole works well with Dr Haro and exhibits the same traits of care. So thankful for both of them.

Phillips Judith Jun 23 2020

Review for Dr. Haro

Kay is the best! caring, attentive, knowledgeable. i trust her implicitly!

Jayne Eastman Jun 22 2020

Review for Dr. Durst

Jun 21 2020

Review for Dr. Schutte Jr

Dr. Funcik explains everything so well and pay tremendous amount of attention to detail. You can really tell he loves what he does. Staff is so friendly.

Jun 20 2020

Review for Dr. Funcik

Dr. Frisch was wonderful. He is so friendly, I felt completely comfortable with him! He answered all of my questions and put my mind at ease. He thoroughly reviewed my x-rays with me.

Victoria Volponi Jun 18 2020

Review for Dr. Frisch

Pamela O. Jun 18 2020

Review for Dr. Saffer

Excellent orthopedic doctor/surgeon and practice! He replaced both of my mother's knee joints and has now done very well diagnosing and administering care to my right knee!

William M. Jun 17 2020

Review for Dr. Zimlich

Very helpful and Lane was so compassionate and encouraging with this challenging chronic pain.

Tamra Campbell Jun 16 2020

Review for Dr. Poletti

Jun 13 2020

Review for Dr. Funcik

OUTSTANDING ENDRO. CARES VERY MUCH ABOUT YOU!

TERRY BUIE Jun 12 2020

Review for Dr. Henderson

He is a very good Dr. He did an excellent job with my first surgery. I got along extremely well. He discussed my options with me and explained very well.

Jun 12 2020

Review for Dr. Frisch

Dr. Poletti’s PA, Justin, was fantastic. He really listened. He thoroughly addressed my questions I couldn’t have been more honest and helpful!

Jun 11 2020

Review for Dr. Poletti

Chris Tuten Jun 11 2020

Review for Dr. Netherton

Dr. Anderson is a "top notch" surgeon, and very pleasant to talk to during appointments. My surgery went great! He really should be rated : "SUPERLATIVE!!!!"

Jun 06 2020

Review for Dr. Anderson

Dr. Poletti and his staff are top notch. My surgery went smoothly and my follow up visits have gone very well with his PA ,Justin Swain. I have had 3 surgeries over the years at SSI and I can't say enough good things about their care.

emilie r cox Jun 04 2020

Review for Dr. Poletti

Dr. Haro really took great care of me! He is the best surgeon!

Dana Bostick Jun 04 2020

Review for Dr. Haro

VICTOR BENJAMIN & LETIA BENJAMIN SPOUSE Jun 04 2020

Review for Dr. Poletti

Lauren Jun 04 2020

Review for Dr. Haro

LISA JOHNSON Jun 02 2020

Review for Dr. Frisch

Very courteous staff ! Dr.Frisch was so nice and professional

Theresa G Dukes Jun 02 2020

Review for Dr. Frisch

Dr. Poletti continues to make me feel I am his only patient. His medical acumen is unequaled and his personal attention and intimate knowledge of my condition gives me unquestioned confidence in his judgement and advice. He is the best.

Andy Savage Jun 02 2020

Review for Dr. Poletti

My experience with Dr Schutte was fabulous. Great Team ! Everything went smoothly as expected. Recovery was great.

John Fitzgerald May 31 2020

Review for Dr. Schutte Jr

Been on my journey with being injured on the job almost a year ago. Wish I would have been able to see him sooner.

Patricia Holder May 29 2020

Review for Dr. Poletti

I went to new hospital for my visit. The the people that were really helpful. Most important my appointment was right on time. I will give everyone there a 5. I would recommend doctor Frisch to any of my friends.

William Deree May 29 2020

Review for Dr. Frisch

Good doctor. He care about his patients. He took time and explain all details about my knee. Very knowledgeable.

May 28 2020

Review for Dr. Haro

Dr Ramsay is a great doctor, always takes time to hear your problems and talks through your diagnosis.

Diane Leland May 28 2020

Review for Dr. Ramsay

Mrs Shideler May 28 2020

Review for Dr. Ohlson

I had a video phone visit .very goid

JOSEPH Palmer May 27 2020

Review for Dr. Poletti

LOVE D. FRISCH AND HIS STAFF EVERYONE WAS EXTREMELY NICE!

MARILYN JAMES May 24 2020

Review for Dr. Frisch

Excellent dr highly recommend. Always available when I need him. I have him for 7 years.

Eser Okay May 23 2020

Review for Dr. McLaughlin

Did IUI, no success. Paid deposit for IVF, bought meds....a WEEK later shes closing her business and sold it. We are forced with the options of partial IVF process with her, partial with the company who bought her out, or a full refund of the deposit and go start all over, again.

DC May 22 2020

Review for Dr. Singleton

Glynnis May 21 2020

Review for Dr. Brown

Friendly, professional, and thorough. Allowed patient input to map the way ahead.

Charles Bryson May 21 2020

Review for Dr. Haro

Does a great job

Robert Graf May 19 2020

Review for Dr. Morgan

May 15 2020

Review for Dr. Poletti

Doc did my eyes about 10 years ago. He did a great job. I came in recently for a facelift and I have been really happy with the results. I am about 6 months post op. I would refer anyone interested to Dr. Tom. Great team.

May 14 2020

Review for Dr. Funcik

Superb listener and deeply knowledgeable. He reviewed my old MRI and ordered a new one before making recommendations.

Chase May 13 2020

Review for Dr. Netherton

The most comprehensive and empathetic physician my wife and I have ever known. His staff is as well. Taught well. We feel extremely blessed as folks in our 60's and 70's to be under his care. And I don't mean maybe.

Mark J. Galloway May 12 2020

Review for Dr. Morgan

I did not have a good first experience with him. His office wait time was ridiculous. He seemed rushed and like he didnt want to be bothered. I left with no answers and it's hard to get ahold of his nurse. Not the place for me!

No thanks May 12 2020

Review for Dr. Wingo

He listened to what I had to say and didn’t make me fell rushed. He fully explained the condition my daughter has and the treatment plan

Noel May 12 2020

Review for Dr. Haro

Dr Haro is very thorough in explaining what is going on and any procedures he is doing. Would recommend him.

Nancy Maynard May 11 2020

Review for Dr. Haro

Dr Haro attended me in a timely manner. He made sure I understood all aspects of my planned treatment and answered all my questions. He was pleasant, and professional and I felt very comfortable under his care.

May 09 2020

Review for Dr. Haro

Very good listener. Takes a cautious approach, suggesting low risk alternatives first with surgery as the last and least desired option. I appreciate his measured approach.

May 09 2020

Review for Dr. Anderson

Dr Brown and his staff are highly professional, compassionate and efficient. I totally trust Dr Brown to take care of my issues with my feet. I feel fortunate to have found their office!

Nancy Guerry May 07 2020

Review for Dr. Brown

Such a kind doctor!! He spent time with me and listened to me!! I was so happy I found this doctor and this facility!! I feel like I found another doctor I can trust my life with like my previous pain doctor from this same facility!!! Thank you Jesus for leading me here!!!

Dianna May 06 2020

Review for Dr. Netherton

I was impressed with the time that Dr Poletti spent with us. He assured us that is was very knowledgeable in the procedure he was recommending for me.

Kevin Otte May 06 2020

Review for Dr. Poletti

John Rowell May 06 2020

Review for Dr. Anderson

Michele May 04 2020

Review for Dr. Stickler

He follows The Golden Rule from beginning to end. Taking care of your entire family with an amazing team.

May 04 2020

Review for Dr. Kelley

I had my first consult with Dr. Funcik today. We discussed a Rhinoplasty. He spend an hour with me discussing in detail what to expect and look for. We imaged my nose and that was so exciting to see the end result. He is funny and knowledgeable. His staff was great too.

May 03 2020

Review for Dr. Funcik

Excellent

Lou Faraone Apr 30 2020

Review for Dr. Brown

I have had 2 telemedical calls with Dr. Anderson . He has been very through and I look forward to meeting him in a few weeks.

John Davis Apr 30 2020

Review for Dr. Anderson

She is not experienced with Eye Problems almost went Blind thank the lord I found storm eye center I was not Diagnosed Properly and my vision was impacted!

Apr 29 2020

Review for Dr. Bullard

Dr. Tom is the best!!! I always have a great experience. I send all my friend to him. Kind, caring, personable. Great results.

Apr 29 2020

Review for Dr. Funcik

I found Dr Anderson very knowledgeable and professional. I would highly recommend him for any spinal problem requiring medical intervention.

Apr 28 2020

Review for Dr. Anderson

Just as good as being there in person! I’m happy Dr. Anderson avoids surgery when possible. Dr Netherton is wonderful as well!

Apr 27 2020

Review for Dr. Anderson

I have been coming for years.I get asked often what my secret is.. I always refer to Dr. Funcik. He is so natural and never pushes me for more. I love my results and look forward to each visit.

Apr 18 2020

Review for Dr. Funcik

Dr. Nemeth has been a great resource for my chronic back and neck pain, and is always very positive and pro-active in try procedures that will relieve the pain. Answers all questions thoughtfully and in a way i can understand. Also, the staff there is friendly and efficient.

Sea kayaker Apr 18 2020

Review for Dr. Nemeth

Apr 16 2020

Review for Dr. Shaffer

Apr 11 2020

Review for Dr. Schnorr

I have been a patient of Dr. Perron's for over a year and he has been excellent from day 1.

Michael Brown Apr 09 2020

Review for Dr. Perron

I loved the telehealth call. The only thing missing was the hands on exam! But I love Abby Gass. I’m so sad that she is moving out of state.

Apr 08 2020

Review for Dr. Gass

Dr Zimlich listens. He takes his time and explains what the problem is. Options for treatment are suggested and the decision is left up to me.

Eric N Apr 08 2020

Review for Dr. Zimlich

Excellent, I was able to secure a convenient appointment and I don't think I waited five minutes before being seen. Both she and her assistant were very reassuring and imposed confidence and ease to a non-dental person'

Moe Mar 31 2020

Review for Dr. Marvil

Very little wait time and all needs were met. She patiently listens to your concerns and never rushes you. I will miss her!

Gigi Thompson Mar 30 2020

Review for Dr. Gass

Robert W. Mar 24 2020

Review for Dr. Baggett

I have been seeing Dr. Steele for about 8 years now. I met him when I was admitted into the hospital through the emergency room. He is one of the best and nicest doctors I have met. I highly recommend him. He is knowledgeable and has a wonderful bedside manner.

L Frye Mar 18 2020

Review for Dr. Steele

Excellent appointment. He has healed my wound and been so encouraging and smart!

Ana María McCaa Mar 18 2020

Review for Dr. Santamaria

I have been coming since 2003! Heard he was the best, so that is why I came in... to help aging process. My results and experience - super every time.

Mar 13 2020

Review for Dr. Funcik

I was seen early which was great. Everyone was very professional.

Diane Mar 13 2020

Review for Dr. Zimlich

Dr. Saffer listens..! He is caring and remembers from visit to visit. It's also fairly easy to arrange an appointment around my schedule... which is NOT something I can say for many docs around here.

Stan Gill Mar 12 2020

Review for Dr. Saffer

Dr Murphy is the best doctor I’ve ever seen. He is super smart and extremely easy to talk to. His bedside manner and patience are extraordinary. He is very compassionate about food allergies as he has them himself. He genuinely cares about his patience and I have complete confidence in him

Mar 12 2020

Review for Dr. Murphy

Mar 10 2020

Review for Dr. Durst

My experience has been very good. Dr Datta is very courteous, thorough and professional as is all the staff I have had interaction with.

Hubert Craig Mar 08 2020

Review for Dr. Datta

Professional exemplary from appointment scheduling, business office protocols, facility cleanliness, staff patient concern, efficiency and medical knowledge. Thorough.

Steve Mar 07 2020

Review for Dr. Saffer

Barry Reese, Beaufort, SC Mar 06 2020

Review for Dr. Schutte Jr

Excellent. He does a great job of explaining things in a way that is easy to understand which helps me do the things I need to, and heal faster.

Michael Mar 05 2020

Review for Dr. Brown

Well organized from admitting to discharge. Carley, the overnight nurse took great care of me. Terri was very informative.

Mark Clifford Mar 04 2020

Review for Dr. Schutte Jr

I was very impressed had an appointment on Friday. when he walked in room the first thing he wanted to do was tell him about me, not the issues I was going through. After getting to know him, we then focused on the reason for my visit.

21 Mar 02 2020

Review for Dr. Lucas

Impressive, down to earth physician. Could not have felt more comfortable....thank you Dr. Ellett, glad I met you.

Adam Guise Feb 29 2020

Review for Dr. Ellett

Daniel T. Feb 26 2020

Review for Dr. Saffer

Was extremely rude and unprofessional. Really regret letting her give me lip filler, my lips are bumpy and uneven now. I'm going to have to get it dissolved and completely re-done.

Feb 23 2020

Review for Dr. Nadel

Ashley Schecking Feb 21 2020

Review for Dr. Schnorr

Tells you exactly, how to take care of your feet. Removed ingrown nail with no pain. He sees you on time. Recommends what you need to get better. Doesn't try to get you to have expensive surgery if you do not need it. He is a caring doctor,

Barbara B. Scott Feb 20 2020

Review for Dr. Brown

Great Experience!

Feb 20 2020

Review for Dr. Ramey

Critical care RN Feb 20 2020

Review for Dr. D'Agostino

I have been a patient of Dr. Scott for many years. She always listens attentively, is always thorough in her exams, and her diagnostic skills amaze me. Dr. Scott makes me feel that my health and well-being are important to her.

Feb 20 2020

Review for Dr. Scott

I have been a patient of Dr. Germain since she started practicing in Mt. Pleasant and have received the best of care, not only from her but everyone else who works with her. They feel like my second family sometime as I am a very frequent patient.

Julianne Holzel Feb 19 2020

Review for Dr. Germain

Location

East Cooper Medical Center

2000 Hospital Dr, Mount Pleasant, SC 29464