Bon Secours St. Francis Health System - St. Francis - Downtown

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2019, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 100 Best Hospitals Award™ (2018)

Top 2% in the nation for consistently delivering clinical quality year over year

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020, 2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Spine Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Bon Secours St. Francis Health System - St. Francis - Downtown

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Bon Secours St. Francis Health System - St. Francis - Downtown

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Very thorough review of very complicated testing that goes far beyond any other physician that I have ever seen. Most up to date personalized medicine available

May 30 2020

Review for Dr. Young

Dr Ridgeway is one of the best orthopedic surgeons around so knowledgeable and a great bedside manner 3 weeks out from total knee replacement could not be more pleased with the outcome Thank you for making my life better Dr Ridgeway your the best!!!!

DeBora Stephens May 28 2020

Review for Dr. Ridgeway

May 22 2020

Review for Dr. Kavolus

William C. Smith May 21 2020

Review for Dr. Eberly

She takes time to listen, is compassionate, knowledgable and what I ask for in a doctor.

May 19 2020

Review for Dr. Martin

Wonderful Doctor, his bedside manner is the best I have ever had with a Dr. I had a total shoulder replacement, and he did an awesome job! I highly recommend him.

Tammy Coote May 19 2020

Review for Dr. Posta

An incredibly in depth and pleasant experience. Dr. Rousseau listened with intent to my concerns and validated the approach to my health. I am certainly happy with the visit I had with him today.

May 18 2020

Review for Dr. Rousseau

from Five Forks area May 18 2020

Review for Dr. Hamberis

As a new patient I am totally confident that I have come to the right place to be treated for my roen ligament in my knee. I really did not want surgery, and Dr. Schwartz has the perfect treatment for me.

May 17 2020

Review for Dr. Schwartz

I was so scared today when I went in for an extraction. The doctor took his time to explain my options, and they were able to make me feel much better. Dr. Cherry had my tooth out with minimal discomfort. I am so grateful and I would highly recommend him to my friends and family.

Cindy May 14 2020

Review for Dr. Cherry

My experience with Dr. Ridgeway, Jack and Kushida has been wonderful! I would most highly recommend him and his staff!

Judith P Sinex May 13 2020

Review for Dr. Ridgeway

May 13 2020

Review for Dr. Schwartz

May 12 2020

Review for Dr. Cherry

Five stars! Dr. Womack knows his stuff! Very professional and knowledgeable. He operated on my left foot and it's now as good as new.

May 06 2020

Review for Dr. Womack

Dr Jackson and his staff did an outstanding procedure on my varicose veins. I highly recommend them and will go back for my other leg. I thought it was going to hurt a lot, but it was less painful than giving plasma and plates. I give them my highest praise and recommendations.

Jerry Wehr May 05 2020

Review for Dr. Jackson

Excellent Doctor. !! Never ever in a rush. !!

May 05 2020

Review for Dr. Watson

I have seen Dr. Fanning three times and am very pleased with my care. She fully recovered reviews lab results and answers any questions I may have. The staff is pleasant and helpful and I have had calls or portal questions answered quickly when needed.

May 04 2020

Review for Dr. Fanning

Excellent provider. Great staff. Always helpful. I am grateful to be a his patient.

Apr 29 2020

Review for Dr. Anderson

I have been trying to get a physician to listen and take the time to help me figure out my best course to wellness and I have found this in Dr.Merchant.

Melissa Martino Apr 29 2020

Review for Dr. Merchant

Very satisfactory

Apr 28 2020

Review for Dr. Sidhom

Apr 27 2020

Review for Dr. Naas

Apr 25 2020

Review for Dr. Quddus

She doesn’t care about the well-being of her patients. When trying to address my concerns to the doctor, I reached out multiple times to talk with her. Instead of her returning my call after pleading to talk to her, she had her office manager contact me, regarding my medical issue.

NA Apr 24 2020

Review for Dr. Lipsey

Kimberly fantasia Apr 24 2020

Review for Dr. Kemmerlin

Dr. Mina is dimply the best. Once on the waiting list I was soon contacted with a quick opening for a visit. She quickly diagnosed my issue and wasted no time confirming and scheduling. I couldn’t be happier.

Happy Patient #1 Apr 24 2020

Review for Dr. Mina

Two knee replacements and could not ask for better care.

Candis Goodwin Apr 23 2020

Review for Dr. Kavolus

Janice Lee, FNP-C diagnosed my Lupus and helped me tremendously with obtaining the correct medical care for my diagnosis. I appreciate all that she has done for me and my family.

Tracey M. Apr 20 2020

Review for Janice Lee

cery effective as a PCP

George Paszkiewicz Apr 18 2020

Review for Dr. Hunter

VERY VERY amazing doctor. Makes you feel comfortable with every visit and he is also good spirited.

Keanna Gist Apr 11 2020

Review for Dr. Iskandar

Ralph Carter Apr 09 2020

Review for Dr. Hammond

Judgemental....whole visit was him asking about my personal life why I didnt work why I'm seeing a neurologists I will not go back I left there depressed feeling like a nobody

Apr 08 2020

Review for Dr. Pilch

Dr Lantz is the only doctor that has fully listened and come up with a plan to treat my problems. Dr Lantz you rock!

Stephanie Dixon Apr 08 2020

Review for Dr. Lantz

Connie Hunt Apr 04 2020

Review for Dr. Mina

Apr 01 2020

Review for Dr. Borkosky

Moved from MI to SC and on my first visit with Dr. Grier, I felt comfortable and confident in his professional knowledge. Through the years Dr. Grier has exemplified commitment to his profession and skill. In my opinion, he is gentle performing procedures, compassionate and assiduous to detail.

M. Shriber Mar 30 2020

Review for Dr. Grier

I would recommend Dr. Treas to my family members,and friends,she is great.

Debbie Kirby Mar 25 2020

Review for Dr. Treas

I love this place. Dr. Hammond is so caring and so helpful. The staff is incredibly helpful and caring. I’m am so lucky he is my Doctor.

Thomas Smith Mar 24 2020

Review for Dr. Hammond

Dr Shirley replaced a knee and hip for me and the results could not be better. I would heartily recommend Dr. Shirley to anyone who is in need of this kind of medical attention.

Ken Butt Mar 22 2020

Review for Dr. Shirley

Walt Anthony Mar 21 2020

Review for Dr. Brunson

Mar 20 2020

Review for Dr. Yuko

Evelyn Morris Mar 20 2020

Review for Dr. Marler

Would highly recommend Dr.O'Boyle for his medical skill and manner. His entire team is impressive, organized and responsive.

Judith Power Mar 19 2020

Review for Dr. O'Boyle

EXCELLENT CARDIOLOGIST

Mary Medlin Mar 18 2020

Review for Dr. Smith

If you need a neurosurgeon, she is the best.

Donna Jones Mar 18 2020

Review for Dr. Mina

I found him easy to work with. He took the time to explain my condition thoroughly and answered all my questions.

Mar 17 2020

Review for Dr. Horton

Dr. Jennings has done both my knee replacements and both hip replacements. Would not have anyone else. He is beyond perfection.

Mar 17 2020

Review for Dr. Jennings

Friendly, easy to talk to, knowledgeable, spends time with me, explains things in plain English. Very nice doctor.

Dan Mar 17 2020

Review for Dr. Brothers

Dr. Gains is the finest Dr. I have ever have had. He is a true professional and talks in easy to understand language. He has saved my life at least twice.

Tony Coker Mar 15 2020

Review for Dr. Gaines

I have been seeing Dr. Merchant for 10 years. She has always been kind, caring, and willing to explain in detail everything I needed to know. Wouldn't see anyone else!!

Mar 15 2020

Review for Dr. Merchant

Tammy Watts Mar 14 2020

Review for Dr. Murari

Dr. Godwin is very caring, respectable and knowledgable. He saved me from terrible situation. I appreciate his help a lot. May God bless his family.

Mar 13 2020

Review for Dr. Godwin

Victimized patient Mar 12 2020

Review for Dr. Srivastava

Excellent, knowledgeable, caring physician! He is willing to discuss options and listens!

Mike and Adele Freeman Mar 08 2020

Review for Dr. Mathias

Lisa Gordon Mar 06 2020

Review for Dr. Jamison

One of my favorite doctors & I have had quite a few. Dr Moister did my wound care & repair after serious abdominal surgery! He is such a kind & caring physician & he does meticulous work. I can barely see my scar. I told him when I get the money I am going to let him do my face:)

Gwen from Greenville Mar 06 2020

Review for Dr. Moister

I wish we could clone him bc there just aren't enough Drs. out there anywhere in his league. He repaired my severely damaged shoulder better than I had even thought possible. Thanks Doc! U really are one in a million!

Mar 05 2020

Review for Dr. Lonergan

Very Professional and in tune with health complaints and appropriate followup

Cheryl Caple Mar 03 2020

Review for Dr. Tuggle

Sarah in Greenville Mar 03 2020

Review for Dr. Womack

Been a patient for 13 years and have been completely satisfied with his services. He takes the time necessary, answering all questions that I may have during each visit. Highly recommend him as a family doctor.

Joe Dill Feb 29 2020

Review for Dr. McCraw

Ashley C Feb 27 2020

Review for Dr. Price

Feb 27 2020

Review for Dr. Horton

I have been seeing Dr. Wolin ever since he’s been in Greenville. I wouldn’t even think about going to anyone else. He’s very professional and does really thorough eye exams !

Bobbie Wernetin Greenville , SC - Feb 27 2020

Review for Dr. Wolin

He wouldn’t help me. He insisted on doing things that had been proven not to work. He wouldn’t listen to reason or look at the evidence. He lost my confidential medical files. But he charged a great big bill.

Feb 26 2020

Review for Dr. Sellner

Wonderful group, great products

Feb 24 2020

Review for Dr. Price

Mary Feb 22 2020

Review for Dr. Schwartz

Gail J Crain Feb 21 2020

Review for Dr. Lucas

Dr Mina is professional, knowledgeable, and caring!

Feb 20 2020

Review for Dr. Mina

I think this dr is on something he didnt remember he set up a mammogram when I asked for results he said he didnt have them when he did.when doing a exam a nurse is never in the room with him that made me feel uncomfortable.

Vivian Mahaffey Feb 16 2020

Review for Dr. Rashid

George Schilling Feb 16 2020

Review for Dr. Mann

Shawn Napiorkowski Feb 13 2020

Review for Dr. Ridgeway

I felt like Dr. Holt was very rude and "know it all " mentality the few visits I had with him before changing providers. I would not recommend.

Anonymous Feb 13 2020

Review for Dr. Holt

Had my first visit with Dr short man sendrome Leland. Not to professional. Aragant. A real D

Eric sexton Feb 07 2020

Review for Dr. Leland

J a jeffreyin Greenville, SC - Feb 07 2020

Review for Dr. Awan

Dr Han is a shill for insurance companies . He prescribes as little therapy and medication as needed , then against the advise of other specialists and MRI reports deems you have reached full recovery . Seek other more qualified doctors who have the patients best interest at heart

Feb 06 2020

Review for Dr. Han

D.J.Y. Feb 06 2020

Review for Dr. Mina

Seem to rush you through the treatments to get to the next patient. When I asked questions he seemed annoyed that you would question his diagnosis.

Feb 04 2020

Review for Dr. Mruz

I’m a professional athlete so I have had multiple visits with Dr. Tanner. As well as a surgery on a completely shattered metacarpal, with which I was back preforming at top level in a week! (Don’t tell doc) lol. I highly recommend Dr. Tanner if you want to be back to your best in no time!

Feb 01 2020

Review for Dr. Tanner

Dr Holland just did cataract surgery on me with the panoptix lens. She’s a miracle worker. I’m 20/20 near and far!!! Highly recommend doctor and this amazing lens.

Feb 01 2020

Review for Dr. Holland

I had LASIK with Dr. Holland. I’m 20/20 now. Don’t go to anyone else. She’s the best!!!

Feb 01 2020

Review for Dr. Holland

Feb 01 2020

Review for Dr. Marler

Great doc - helped my Dad (90+) get his moles analyzed while keeping my dad occupied talking sports. Excellent bedside manner and very educated and cautious about skin.

Barbara D Jan 31 2020

Review for Dr. Peterson

So helpful, not only with surgical treatment but with professional advice about medical problems and anytime I have an issue!

Ricky Jan 31 2020

Review for Dr. Tanner

Christina Alexander Jan 31 2020

Review for Dr. Edenfield

Perfunctory visit. Did not read updates about my condition before the visit. Did not seem interested. The visit lasted under 10 minutes.

Jan 30 2020

Review for Dr. Lacy

Arlesia "Blessed" Wilson Jan 30 2020

Review for Dr. Mina

Lori L. Jan 30 2020

Review for Dr. Mina

Dr. Mina is outstanding; she is very experienced and most of all very honest. She gave us her attention and all the time we needed to answer all our concerns. She is knowledgeable and confident.

Outstanding Dr. Jan 29 2020

Review for Dr. Mina

He was absolutely amazing! He sat down and talked to my husband and I like there were no other patients waiting on him. He explained things in layman terms. Would highly recommend him!

Nicole agrantham Jan 29 2020

Review for Dr. Rice

I've seen Dr. McCraw for more than 20 years and have lived an hour away for 5 of those years and continue to go to him. He and his staff are professional, polite and proficient.

Larry Oates Jan 28 2020

Review for Dr. McCraw

Dr. Marler is a good listener and I don’t feel rushed during my appointment with him. He is not quick to put you On a medication and I like that.

Jan 25 2020

Review for Dr. Marler

Dr. Hunter has been my primary physician for about 15 years. She is thorough, detail oriented and compassionate. One of, if not the finest physicians I have ever met. Trust her judgement 100% without reservation. Exceptional in every aspect of her practice. On top of everything else, she is kind.

Jeffrey Taylor Jan 24 2020

Review for Dr. Hunter

Seeing Dr Price was a refreshing change. The office staff is great. Dr Price biopsied 4 places on my first visit, two were cancerous. She is very talented. I am in good hands!

Mark Hohmann Jan 24 2020

Review for Dr. Price

What a knowledgeable Orthopedic Nero-Surgeon. When no one could diagnose my symptoms of loss of feelings in my legs and arms, this Physician did. He did a complete MRI of my Spine and found the problem. I highly recommend this wonderful healer and Doctor.

Don H. Jan 24 2020

Review for Dr. Van Pelt

Craig Olsen Jan 22 2020

Review for Dr. Shirley

Craig Olsen Jan 22 2020

Review for Dr. Lonergan

Barbara B. Jan 21 2020

Review for Dr. Tomski

Location

Bon Secours St. Francis Health System - St. Francis - Downtown

1 Saint Francis Dr, Greenville, SC 29601