Westerly Hospital

66%

Patients that would definitely recommend
4% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Westerly Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Westerly Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Dr. Scheiber is informed and has a manner that demonstrates concern and interest in the patient. He’s patient with my many questions. He explains clearly and treats me like I am an intelligent person.

Jul 21 2020

Review for Dr. Scheiber

Excellent personality and excellent doctor.

Jul 15 2020

Review for Dr. Bourganos

I had my surgery May 29th and I have never had a doctor call me the night before surgery to see if they were any questions or concerns. His staff Ann and Sarah are truly wonderful people. This group of individuals are truly educated and have a wonderful bedside manner.

Michelle Paul Jun 26 2020

Review for Dr. Barrett

Absolutely excellent, everything was done perfectly and professionally. recovery was also excellent

Darrell Bouchard Jun 19 2020

Review for Dr. Barrett

Kathleen M. Jun 09 2020

Review for Dr. Silversmith

Pat D. Jun 04 2020

Review for Dr. Barrett

I agree with rude and abrupt. Never offered her condolences upon the death of her patient.

Kar Mah Jun 02 2020

Review for Dr. Peter-Faherty

She is the Best doctor I have found for my Arthritis, mixed connective tissue disease, schleroderma, vasculitis and raynauds disease. Always treated with respect, and she listens to everything I have to say, always takes her time with me. SHE IS AWESOME!!

Jenn T Jun 01 2020

Review for Dr. Silversmith

May 27 2020

Review for Dr. Mirecki

Televisit with Dr. Phelan

Amy May 09 2020

Review for Dr. Phelan

Tonya May 07 2020

Review for Christopher Anderson

Chris S May 07 2020

Review for Christopher Anderson

Apr 14 2020

Review for Dr. Leddy

Clifford Bentsen Apr 13 2020

Review for Dr. Ware

The best!!!

Apr 12 2020

Review for Christopher Anderson

Chris’s service is impeccable. He always takes the time to really listen to fully understand and address my concerns.

Brian Apr 10 2020

Review for Christopher Anderson

SARA MCL Apr 09 2020

Review for Christopher Anderson

Dr. Chris's Anderson knowledge and ability to be flexible to meet his patients needs outside working hours is above and beyond to our day health care system. He helped me and my family to resolve all our health issues. His office staff is always approachable and convenient to reach out.

Mantas Laureckis Apr 09 2020

Review for Christopher Anderson

Dechen of the Shala Apr 09 2020

Review for Christopher Anderson

Apr 09 2020

Review for Christopher Anderson

MB Apr 09 2020

Review for Christopher Anderson

Kim Pratt Apr 02 2020

Review for Dr. Romanello

Doctor Silversmith is the best. She has helped me more than I ever thought possible. Everyone in her office is always smiling!

Mar 27 2020

Review for Dr. Silversmith

Rude. Abrupt. Walks out on you. No plan of care. Terrible doctor

Mar 21 2020

Review for Dr. Peter-Faherty

J McCaughey Mar 17 2020

Review for Dr. Curtice

Dr. Rita Gonzalez is a great professional doctor. She is helping me and I appreciate her. Thank you Dr. Rita Gonzalez!!!!

Sharon O Mar 09 2020

Review for Dr. Gonzalez

Dr. Barrett is a very nice person. He spends enough time with you to explain your x-rays, procedure, outcome etc.. Very thorough. He performed my total knee replacement surgery in December 2019. I highly recommend him and University Orthopedics.

Kathy A. Mar 08 2020

Review for Dr. Barrett

Joan of Westerly Mar 05 2020

Review for Dr. McAteer

Joan of Westerly Mar 05 2020

Review for Dr. Gonzalez

Excellent

Jane Feb 28 2020

Review for Dr. Pecher

I have already referred some to Dr. Curtice. I will continue to do so. Dr C is my primary care physician, but he also does addiction therapy as well.

J. Abate Feb 22 2020

Review for Dr. Curtice

Dr. Fharrity is very caring and knowledgeable, she is a great listener and has improved my heart health, wouldn’t trust my heart to anyone else ??

Janice Morse Feb 14 2020

Review for Dr. Peter-Faherty

Service-Connected Disabled Veteran who really appreciates the care received from a fellow Veteran. Available to answer any and all questions and very communicative. A+++

Jan 30 2020

Review for Dr. Curtice

Thank you Dr. Barczak for a successful surgical removal of a deep cyst I have been living with for too long. I am so glad it is removed, down there. It was a tricky one. I feel 100% better and you and your staff do a great job. My best!

Successful surgery Jan 30 2020

Review for Dr. Barczak

Wonderful doctor and staff. Dr. Legare has gone above and beyond to help us through the scariest time in our lives. Staff is caring and supportive. They are like family.

Jan 25 2020

Review for Dr. Legare

Ken P Jan 24 2020

Review for Dr. Barrett

Dr Cameron and his assistant Carmella or two of the best medical professionals I’ve ever come across. They go out of their way to help patients get to the bottom of their problems. Medical care at its finest.

Karen Kelleher Jan 11 2020

Review for Dr. Cameron

very hands off Jan 10 2020

Review for Dr. Applegate

Appointments are always on schedule I have never had to wait more than 10 min She is always available to answer any of my questions or concerns

Anthony Altrui Jan 07 2020

Review for Dr. Peter-Faherty

Diana F Dec 13 2019

Review for Dr. Sajjad

Wonderful and satisfying

John Charles Roe Dec 12 2019

Review for Dr. McAteer

Open minded and listens to you. Respectful. Up to date.

Candice Dec 11 2019

Review for Dr. Scarles

Dr Hennessey is one of smartest, caring, and genuine Doctors in our area.

Adam Curcuro Nov 20 2019

Review for Dr. Hennessey

Maria R Nov 15 2019

Review for Dr. Sajjad

Dr Connors is great. Her staff not so great horrible at returning phone call and getting back to you and awful at explaining information. Still feel completely lost.

Oct 23 2019

Review for Dr. Connors

Took care of my entire family. He is kind, knowledgeable and listens.

Oct 18 2019

Review for Dr. Campagnari

Great bedside manner. Extremely patient and took the time to thoroughly answer all questions. Very knowledgeable and helpful with setting up testing and follow-up visits. He exhibits a high level of empathy and makes every attempt not to alarm you. Great DOC!

Oct 03 2019

Review for Dr. Lamberton

Dr. Legare is a wonderful doctor. His communication skills and patience are fabulous. My husband has been going to him for a couple of years and he is very confident that he has the best doctor to provide care and monitoring of his condition.

Sep 28 2019

Review for Dr. Legare

Joseph Anderson Sep 27 2019

Review for Dr. Sajjad

Everyone at the office is Amazing!!! GREAT TEAM, GREAT STAFF.

Daisy Sep 15 2019

Review for Dr. Rivera

I love Dr. Bourganos. He explains things clearly and has a genuine concern for his patients. He takes the time to listen to your concerns. I've always had a good experience with the staff. They're friendly and efficient. If you need to see a cardiologist I would highly recommend him.

B.L. Sep 11 2019

Review for Dr. Bourganos

Joan Sep 07 2019

Review for Dr. Longacre

JJ Buck Aug 14 2019

Review for Dr. Barrett

Was rude and uncaring

Lynny Aug 14 2019

Review for Dr. Yolen

MAnastasia Aug 02 2019

Review for Dr. Hamburger

Very nice and listens to you very understanding awesome Dr. his staff are easy to work with as well I would recommend him to any one

Jul 26 2019

Review for Dr. Beauchamp

I had the misfortune to visit Dr Jaccarino in Westerly for a critical head injury. He immediately ordered an EKG to check my heart, not an MRI to check my brain. Now I find out my brain has been leaking fluid for months and I need a shunt to relieve pressure in my brain.

Joe Pardi Jul 23 2019

Review for Dr. Jaccarino

He is an excellent doctor whom I have had for 10 years. He was noted as one of the best doctors in the state of Connecticut. I highly recommend him

Erva Willett in Niantic, CT - Jun 23 2019

Review for Dr. Lamberton

She is an amazing doctor that is kind thoughtful and caring. She goes beyond diagnosing and treating the primary situation but helps with mindset and life challenges with insights that are vital to successful treatment. Not your run of the mill in and out type of physician. Highly recommend!!!

Jacoby in Portland, CT - Jun 20 2019

Review for Dr. Gonzalez

Donna Prout Jun 14 2019

Review for Dr. Barrett

Rude abrupt No conversation between patient and Dr. find a new Dr

Jun 10 2019

Review for Dr. Peter-Faherty

I have always had a great experience seeing Dr. Iovino; he is attentive and caring. He listens to what I have to say, and speaks freely of his thoughts and concerns.

Jun 05 2019

Review for Dr. Iovino

Mary M. 6-4-19 Jun 05 2019

Review for Dr. Curtice

Dr. Lindsay is very thorough and has given excellent care to both my parents. He doesn't authorize unneeded tests and takes the time to listen to cares and concerns. We couldn't be happier with their care.

May 24 2019

Review for Dr. Lindsay

As before Dr. Olson was kind and caring. I feel safe in his care.

May 21 2019

Review for Dr. Olson

I had planned a trip to Italy and hurt my hip a couple of months before. Dr. Barrette was able to provide relief. He listened carefully, was kind, and non-judge mental.

May 15 2019

Review for Dr. Barrett

Love her. She is sweetest and kindest caring doctor I have ever had.

May 13 2019

Review for Dr. Silversmith

All my questions and concerns were addressed and a plan of action begone. Thank you Dr. Hamburger and Sarah.

May 07 2019

Review for Dr. Hamburger

Apr 28 2019

Review for Dr. Lindsay

Dr. West is primary care physician for both my husband and myself. He is wonderful...knowledgeable, patient, never rushes us, has a lovely sense of humor. We were delighted to find him when we moved to Mystic in 2013.

Apr 23 2019

Review for Dr. West

Apr 18 2019

Review for Dr. Barrett

Dr. Gonzalez is professional, friendly and thorough. She explains all test results in a way you can understand and gave me great advice on improving my vitamin D and Calcium intake.

Mar 29 2019

Review for Dr. Gonzalez

Mar 28 2019

Review for Dr. Romanello

Dr. Conti was just as cheerful as ever. I hardly had to wait at all to see her. She took my complaint seriously, even though it was only a clogged ear. I had felt silly to go in for that reason. She had time to listen to me, as she usually does. She is highly recommended by me.

Mar 27 2019

Review for Dr. Conti

Unacceptable wait times..over 1 hour

Mar 26 2019

Review for Dr. Peter-Faherty

I've been a patient of Dr Barzack since moving to New london in 2016. Professional,informative, and a sense of humor that put me at ease.

Mar 25 2019

Review for Dr. Barczak

Dr.Applegate has been our primary care giver for the past 9 years. She now has her office in Waterford, Ct. She takes a lot of time with both my husband and myself,both seniors both with multiple problems. We would highly recommend her to anyone looking her a wonderful family practice physician..

Mar 24 2019

Review for Dr. Applegate

Dr. Vanasse is a great doctor. She takes the time to listen to the patient and discusses everything with her patients. She has my highest recommendation..

Mar 22 2019

Review for Dr. Vanasse

Dr. Rivera is extremely thorough and professional and I would highly recommend his services.

Mar 21 2019

Review for Dr. Rivera

Dr Silversmithnis a wonderful dr! She is kind, compassionate and truly listens when you talk to her. I never feel rushed when I talk to her. Also she always returns my calls promptly. She is truly the best!

Mar 18 2019

Review for Dr. Silversmith

Dr. Wendy Silversmith is an excellent, patient and caring rheumatologist! I have several autoimmune diseases and she truly takes her time with me at each and every visit! So thankful for her!

Mar 12 2019

Review for Dr. Silversmith

Stay away from this place!!! Doctor and staff are very rude and fight with insurance company. Do yourself a favor and stay away!!!

Mar 07 2019

Review for Dr. West

Belinda in Groton - Mar 07 2019

Review for Dr. Gaccione

Dr. G has been my doctor for over 20 years great service always listens to patients very quick on resolving problems thank you

Cecila beaulieu in RI - Feb 25 2019

Review for Dr. Giancaspro

easy to talk with. good recommendations

bob in CT - Feb 21 2019

Review for Dr. Scarles

Feb 17 2019

Review for Dr. Stuart

CT - Feb 15 2019

Review for Dr. Pecher

Took time to explain all health related issues. He reviewed all lab tests with me and complimented how i have been staying in shape.

Leonard Podbielski in Mystic, CT - Feb 13 2019

Review for Dr. Scarles

Dr. Enquist is great. He guided me through the vasectomy process. He was caring and competent.

CT - Jan 26 2019

Review for Dr. Enquist

We have been using Dr. West as our Primary Care Doctor since 2000 and we are very happy with him, He has a wonderful sense of humor and, has taken excellent care of us.

Mystic, CT - Jan 14 2019

Review for Dr. West

kim thornton Jan 14 2019

Review for Dr. West

Dec 22 2018

Review for Dr. Green

Charlestown - Dec 22 2018

Review for Christopher Anderson

She's terrific. Very dry sense of humor. Caring, pragmatic, fast, knows what she's doing. I've been for removal of cysts and infected ingrown hairs and have sufficient experience to trust her skills.

sick of telemarketers in Hopkinton - Dec 20 2018

Review for Dr. McAteer

This counselor has made me lose faith in all other therapists.

Dec 15 2018

Review for Richard Beaupre

Christopher embodies Clinical Excellence, patient empathy and direct communication. He delivers standards of practice superior above any PCP we have ever had.

JDias in Westerly, RI - Dec 12 2018

Review for Christopher Anderson

Location

Westerly Hospital

25 Wells St, Westerly, RI 02891

Frequently Asked Questions

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