Wilkes - Barre General Hospital

55%

Patients that would definitely recommend
15% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10
12% lower than the national average

55%

Would definitely recommend
15% lower than the national average

Wilkes - Barre General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Wilkes - Barre General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

May 23 2020

Review for Dr. Burdge

This doctor is the best in the area He is kind and knows his stuff. he is pain free Doctor. i am not scare to go to him..

ED piechota May 20 2020

Review for Dr. Ritz

Christine May 19 2020

Review for Dr. Mangino

dr.mitchell is a great doctor i love him he has helped me alot and what else i like he is not a pillpusher he first uses alternatives be!

connie jayne May 17 2020

Review for Dr. Mitchell

Takes forever to see him. Exam is not very thorough

May 14 2020

Review for Dr. Olshemski

So far so good!! He seems very nice!!

Bonnie May 12 2020

Review for Dr. Martino

Pleasant, Convenient, Organized, Efficient, Exceptional

Janet Caputo May 09 2020

Review for Dr. Manganiello

He dismissed my elderly mother’s complaints. She & I both felt that he really didn’t care about elderly patients. Fath has terrible bedside manner. He was also my doctor at one time but I found a much more compassionate doctor. I would not recommend this man.

May 08 2020

Review for Dr. Fath

poor knowledge ........not board certified

poor knowledge ,not board certified May 06 2020

Review for Dr. Digiovanni

Can you tell me who Dr Ramey is affiliated with right now, near Scranton, Pa. And where would his office be, thank you

Paul May 05 2020

Review for Dr. Ramey

Dr. Janerich has always been a caring and dedicated doctor for me. He has helped me through many difficult surgeries through the years and is always there for my best interest making my life better. I recommend Dr. Janerich to anyone having difficulty with pain. Thank you

Susan Searfoss May 04 2020

Review for Dr. Janerich

Ecstatic Patient May 01 2020

Review for Dr. Burdge

Ecstatic Patient May 01 2020

Review for Dr. Burdge

SR Apr 24 2020

Review for Dr. Tedesco

several people recommended Dr. Mast to us, and we are SO grateful they did. Dr. Mast is extremely knowledgeable and patient. We feel very hopeful and that our daughter is in good hands.

patient and knowledgable Apr 21 2020

Review for Dr. Mast

Dr McCall AJ wats gets back to you when you have a question. It does take him at least a day but his answers are honest and complete. His office staff is also responsive but it takes at least a day .

Margaret Long Apr 14 2020

Review for Dr. McCall

Good surgeon

Glenys Castro Apr 11 2020

Review for Dr. Neale

Very pleasant and listens to what I have to say. Takes time with his patients.

Apr 09 2020

Review for Dr. Shust

D. Doble Apr 03 2020

Review for Dr. Potash

If I could give this doctor a zero I would. He is arrogant and not at all helpful or caring. He seems to act as if everyone has dementia or alzheimer's. I would never recommend anyone to him.

Apr 02 2020

Review for Dr. Cornacchione

CINDI Apr 02 2020

Review for Dr. Saidman

Dr. Ken takes time with you and listens to you. He has texted or called me with important test results. He is compassionate, caring AND medically knowledgeable.

CINDI T HEYEN Apr 02 2020

Review for Dr. Sebastianelli

I have been seeing Dr. Miller for several years. Today is Doctor’s Day. So, I must say she is a-one, top class. THE BEST! Couldn’t ask for more! She is thorough, compassionate and her expertise is incomparable! So thankful to have her!

Karen L Pacana Mar 31 2020

Review for Dr. Miller

Mar 24 2020

Review for Dr. Blum

Dr Galasso is very informative. He listens to the patient and takes time to explain things. Very personable. I would recommend him

Elli Mar 24 2020

Review for Dr. Galasso

Ron Wickizer Mar 22 2020

Review for Dr. Manganiello

Dr. Saporito was exceptional and I would highly recommend.

Mar 21 2020

Review for Dr. Saporito

Very grateful that Dr. Desai treated my Mother in 2018 for COPD. She recovered from that exasperation. We got an extra year to spend with her because of his help.

Linda Krzywicki Mar 19 2020

Review for Dr. Desai

She was extremely rude to my 93 year old mother and my 48 year old daughter who was trying to talk to Dr Mera about my hospitalized mother’s condition. Dr Mera turned her back and said “I’m done with you.” while walking out. There were many other incidents during that hospital stay.

Theo Mar 17 2020

Review for Dr. Mera

Joanne M Mar 13 2020

Review for Dr. Mattison

All about the money- orders unnecessary tests and services must be paid for up front.

Mar 12 2020

Review for Dr. Clerico

Courtney Mar 07 2020

Review for Dr. Berger

Excellent communication and thorough exam. Very considerate office staff and Dr. Adler listens!

Mar 04 2020

Review for Dr. Adler

Dr Baras has been taking care of me and my children for years. He is a competent, knowledgeable, excellent doctor. His staff are efficient and kind. I wouldn't trust anyone else with my ENT health concerns.

Mar 02 2020

Review for Dr. Barras

Dr. Parikh and staff very nice, informative and helpful.

Mar 01 2020

Review for Dr. Parikh

Feb 28 2020

Review for Dr. Manganiello

Excellent care for the last 20 years

Feb 28 2020

Review for Dr. Gilbert

Very productive informative and helpful

Feb 27 2020

Review for Dr. Parikh

Dr Cain is kind, understanding and a good listener which is rare in our modern day medical practices. She is very thorough and knowledgeable about a vast number of ailments. Thank you for the great work you do! We need more doctors like her!

Jennifer Feb 27 2020

Review for Dr. Cain

Dr Brady is an excellent Doctor. He provides excellent care and is a highly recommended and certified physician, with a great personality.

Feb 25 2020

Review for Dr. Brady

Excellent He listens to you

Diane Lucas Feb 20 2020

Review for Dr. Turock

Feb 20 2020

Review for Dr. Gilhooley

Dr fath was thoughtful to my needs checked everywhere I had issues at and worked with me to get better

Feb 20 2020

Review for Dr. Fath

Dr. Manganiello is a very good friend and neighbor of mine I chose Dr. Manganiello as a doctor because of his reputation is excellent he’s always taken very good care of me and I highly recommend Dr. Manganiello to anyone

Mary Petrucci Feb 14 2020

Review for Dr. Manganiello

Very professional and nice

Feb 14 2020

Review for Dr. Mattison

I had an excellent experience with Dr. Martino, he was caring and professional with me, listened to my problem, reviewed my prior test results and suggested a drug and a CT scan. Then he personally called me with the results and a course of treatment.

Bill S Feb 14 2020

Review for Dr. Martino

I took my teenage daughter to Dr. Clark and will not go back to see her. She did not listen at all. She dismissed everything I had to say. She talks over you. I felt like she was talking down to me the whole time as if I did not know my own daughter's symptoms. No sympathy at all from her.

Feb 14 2020

Review for Dr. Brezinski-Clark

I've been going to Dr Manganiello for 37yrs now. I don't trust any other Dr's as much as I do w Dr Manganiello

Michelle Maier Feb 12 2020

Review for Dr. Manganiello

Wayne Hinkin Feb 11 2020

Review for Dr. Barras

None..he called Scranton police to remove family members for asking questions about family member appearing drugged up..had family member removed by police !!!! Scranton Health Care..Saber..would never recommend!!!

Feb 10 2020

Review for Dr. Dodge

Cheryl Hannis Hillard Feb 09 2020

Review for Dr. Connor

I would highly recommend dr m he did my husband hip replacement he is very good at his job the scare was very small not a butcher like some surgeons i have seen he explain everything that would go on. he came out spoke to.me after the surgery we love him

Maryann Feb 07 2020

Review for Dr. Mattucci

Very friendly and informative staff and Doctor.

Feb 06 2020

Review for Dr. Kaville

compassionate,understanding,knowledgable of patient condition and history

elizabeth lewis Feb 05 2020

Review for Dr. Briskie

Doc saved my life!

DY Feb 04 2020

Review for Dr. Orehek

Dr. Hernandez is an excellent trauma surgeon. I suffered a tibial plateau fracture in 2019. His surgical expertise, care and compassion are beyond compare.

Michelle Sepela Feb 03 2020

Review for Dr. Hernandez

All excellent: dr Dr Parikh is the best

Norman Denbigh Jan 31 2020

Review for Dr. Parikh

Jan 31 2020

Review for Dr. McCall

Excellent....best Dr. been to around here in years that treats you like a person not a number, doesnt rush and thoroughly explains all options and best course of treatment. Desk staff very helpful and personable as well.

Jan 29 2020

Review for Dr. Connor

Lauren L. Jan 24 2020

Review for Dr. Garg

he is the best dr i have ever had in all my years and so is Dr E. Almeky (younger) there staff is great!

Tracie Harden Jan 24 2020

Review for Dr. Almeky

Jan 24 2020

Review for Dr. Liptock

I had a very positive first visit with Dr. Barras (and staff). He explained everything to me including diagnosis, prognosis, etc. He was very patient and kind. He made me feel important and did not rush.

Jan 23 2020

Review for Dr. Barras

She is very caring and kind. She really does care about her patients. She is one of a kind!!

Jan 23 2020

Review for Dr. Galardi

John Jan 21 2020

Review for Dr. Bergey

Dr. Rittenberg has too many patients and not enough time for them. It's nothing to sit in several waiting area for 2 hours only to see the doctor for less than 5 minutes. His advise is just as quick. I do not feel he has his patients best interest at heart. I switched urologists!!

Darlene Doble Jan 19 2020

Review for Dr. Rittenberg

Sandy Jan 18 2020

Review for Dr. Prater

Dr. Delgaudio makes an uncomfortable type of visit as pleasant as possible. She is professional, knowledgeable,caring and understanding. I’m very pleased to have her as my doctor!

Jan 17 2020

Review for Dr. Delgaudio

I found Dr Jiunta to be very knowledgeable, easy to understand and very sincere. I would recommend him to anyone.

Linda Stefursky Jan 15 2020

Review for Dr. Jiunta

Detailed oriented, listens to my concerns, outlines a plan and immediately helps you arrange the necessary blood work, specialists, or other actions to address your issue.

Barbara Tourscher Jan 15 2020

Review for Dr. Mangino

Dr. Brady is a very kind and affable practitioner. I am very comfortable in his care as he is very knowledgeable in his field of work. I would definitely recommend him to anyone interested.

Stephen Fox Jan 14 2020

Review for Dr. Brady

Very thorough, attentive, knowledgeable, and compassionate. He takes his time with you and is receptive to questions and/or concerns.

Jan 13 2020

Review for Dr. Brady

I was Dr. Shust's patient while he was a resident in Wilkes Barre. I strongly disagree with the person who gave him a bad review. He is among the best doctors I've seen and I've seen alot of them

ED MINES Jan 13 2020

Review for Dr. Shust

Excellent. The staff is very professional. Dr Barras is very knowledgeable and I would highly recommend him to anyone.

Jan 12 2020

Review for Dr. Barras

Dr. Is very thorough and takes the time to explain what he is doing and why.

Jan 10 2020

Review for Dr. Barras

Very good! I saw that he is a graduate of the University of Pennsylvania so that increased my confidence in him. Very nice person and he listened to my problem. Came up with a diagnosis and treatment plan.

Jan 09 2020

Review for Dr. Dudrick

Dr Galardi is a very smart , caring and kind Dr! One of the best !! Going to her for years and I thank Goodness that I found her !

Susan garrity Jan 08 2020

Review for Dr. Galardi

Jan 05 2020

Review for Dr. Mangino

Long wait times ! Poor patient care!

Jan 03 2020

Review for Dr. Galasso

I found Dr. Adler to be very thorough and caring. He did not dismiss me although my symptoms were unusual. Very open to questions and discussion.

Jan 03 2020

Review for Dr. Adler

Tom B. Jan 01 2020

Review for Dr. Ramey

Dr oyasu is the best doctor I have ever dealt with. He is very kind hearted very intelligent and understanding. I highly recommend seeing him. He has really helped change my life for the better. I appreciate him very much for this!

Shayna sergerson Dec 31 2019

Review for Dr. Oyasu

Dec 30 2019

Review for Dr. Sallavanti

Dr. Remick’s lazy receptionist Dec 27 2019

Review for Dr. Remick

Dr. Spagnolini is very patient and helpful in many ways. He never makes you feel rushed and listens patiently. He has helped my husband and myself very much over the 15 years having him as our family doctor.

BEATRICE E. ELLIS Dec 22 2019

Review for Dr. Spagnolini

Fast, efficient service. We’ll coordinate office staff, and NEPA’s premier specialist in the urology field. Dr. Preate’s a fantastic clinician and he has the bedside manner to make him a top tier professional! Highly recommended

AJS Dec 21 2019

Review for Dr. Preate

Mike Lesnesky Dec 20 2019

Review for Dr. Agarwal

My specialist for breast surgery, Dr Burdge--all I Dec 19 2019

Review for Dr. Burdge

Horrible hired through workmans comp to lie through his teeth.very rude kicked & tried to trip me.

Dec 17 2019

Review for Dr. Pande

I'm a long time patient. I appreciate the courtesy and respect given by Dr. Zalatimo and his staff. 'Goes above and beyond the typical care a patient expects. Thank you & highly recommend.

LY Dec 17 2019

Review for Dr. Zalatimo

I have been Dr. Manganiello's patient for 45 years. I am now 85 years old and would have never got here without his knowledge, skill, compassion, understanding and devotion. I love him and owe my life to him. He is the best!

Leona Caputo Dec 16 2019

Review for Dr. Manganiello

Dr Manganiello has been my doctor for 40 (+) years! He Listens...He Understands...He Knows & He Fixes. What more could I say? He is the BEST!

Janet Caputo PT, DPT Dec 16 2019

Review for Dr. Manganiello

Very personal and professional Cares about his paitant

Fred giovannucci Dec 12 2019

Review for Dr. Parikh

Dec 11 2019

Review for Dr. Banas

Dr. Scalzo was very knowledgeable and corrected years of feet problems. He did a great job, I would not hesitate to recommend him.Heis a Dr. who truly cared.

Michael Zemanskiin N. Catasauqua, PA - Dec 08 2019

Review for Dr. Scalzo

KB Dec 04 2019

Review for Dr. Gernhardt

Location

Wilkes - Barre General Hospital

575 North River Street, Wilkes Barre, PA 18764