West Penn Hospital

77%

Patients that would definitely recommend
7% higher than the national average


West Penn Hospital is a medical facility located in Pittsburgh, PA. This hospital has been recognized for Patient Safety Excellence Award™, Bariatric Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bariatric (weight loss) surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

77%

Would definitely recommend
7% higher than the national average

West Penn Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

West Penn Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Best plastic surgeon around!!!

Sep 24 2020

Review for Dr. Bragdon

I am very happy with the way Dr. Flannery is treating me. He was kind and courteous. I am now being treated in his office with acupuncture and therapeutic massage. He also has prescribed pain medication for me. His staff is very friendly and helpful.

Karen Sep 15 2020

Review for Dr. Flannery

He may be a little blunt, but I knew exactly where I stood in terms of diagnosis and treatment. Sometimes doctors have bad news to deliver. It isup to us to find the best way of coping with something you dont want to hear.

Nancy Kunsak Sep 14 2020

Review for Dr. Kaplan

Tracey Sep 11 2020

Review for Dr. Toney

Im not sure what the others are talking about. Dr Vukmir is a very caring physician- who listens well and treats his patients with extreme care. He has treated me for last several years for a recurring condition of which I am recovering.

Margaret Sep 11 2020

Review for Dr. Vukmir

Dr. Eaton was very personable and professional during my visit regarding my longstanding ear infection. As a nurse, I appreciate a doc with a good bedside manner and who is gentle during an exam that has the potential to be painful. Highly recommend her for ear problems!

Sep 02 2020

Review for Dr. Eaton

Dr. Castanon a d her team saved my life. Emergency surgery for a ruptured colon, provided the best bedside care, was warm, caring and honest. Was present for every follow up visit.

Jennifer Phillip Sep 02 2020

Review for Dr. Castanon

Dr. Rath helped treat my optical melanoma 4 years ago. She is a phenomenal surgeon and person.

Ken S. Pittsburgh Aug 27 2020

Review for Dr. Rath

Dr. Chang did my cataract surgery and implanted the $$$ lens off center leaving me with double vision. I had to go to a specialist to have it surgically corrected. Go elsewhere!

Aug 26 2020

Review for Dr. Chang

JAMES FLETCHER Aug 26 2020

Review for Dr. Farah

KMS Aug 25 2020

Review for Dr. Krivak

Love Dr. Raj! I was treated for Stg. 4 colorectal cancer. He was very kind and concerned for every part of my healing process. Answered all my questions - even the silly ones. Can definitely say I am better due to his guidance. Never waited at an appointment. Thanks so much, Dr Raj!!

Laurie Aug 24 2020

Review for Dr. Raj

He is excellent!

Mary Ann Larkin Aug 20 2020

Review for Dr. Molcsan

Aug 14 2020

Review for Dr. Tomsic

Aug 13 2020

Review for Dr. Muluk

Aug 04 2020

Review for Dr. Flannagan

Michael is an amazing very talented surgeon. I can not say enough wonderful words about this guy. Had both needs done and work incredibly well. Highly recommend him

Aug 03 2020

Review for Dr. Seel

Aug 02 2020

Review for Dr. Crocker

always nervous at dr. made me feel relaxed and comfortable

steve robinson Jul 24 2020

Review for Dr. Costa

Amber and David C. Jul 23 2020

Review for Dr. Hecht

Corey Casper Jul 17 2020

Review for Dr. Thakkar

Larry Jul 14 2020

Review for Dr. Flannery

Jul 09 2020

Review for Dr. Crocker

Mildred Morrison Jul 09 2020

Review for Dr. McQuone

Yeah, sure, she's very nice and all, but do yourself a favor and go elsewhere for a steady hand and honest billing.

Elizabeth R Kubit Jul 09 2020

Review for Dr. Aharon

What doctor puts fries on his quarter pounder in a cross patern ?

Swill Jul 08 2020

Review for Dr. Saltrick

Jul 03 2020

Review for Dr. Bishop

Jul 01 2020

Review for Dr. Catanzariti

Jun 30 2020

Review for Dr. Adams

Dr. Hilton takes her time and answers all your questions. She is wonderful!

S.R. Jun 26 2020

Review for Dr. Hilton

ALISON BARNETT Jun 25 2020

Review for Dr. Rath

Dr Crocker is the kindest and easiest doctor to talk to. She literally sits down with you and explains everything in detail. She makes YOU part of your health care decisions.

Jun 24 2020

Review for Dr. Crocker

Wonderful doctor and very friendly helpful staff!

Penny P Jun 19 2020

Review for Dr. Goulatia

Very knowledgeable. Good bedside manners. Great sense of humor.

Maria A. Bruno Jun 18 2020

Review for Dr. Levine

I have been a patient of Dr LaBella’s for many years. She takes time to sit and discuss health issues. I have always felt comfortable with her and feel that she is providing excellent care for me. I recommended that my daughter see her and she was pleased with her treatment also.

Meg J Jun 16 2020

Review for Dr. Labella

Jun 16 2020

Review for Dr. Davit

Dr. Pamela Rath more than lived up to her reputation as one of the most skilled, gifted, and competent eye cancer surgeons in the field. Yes, she did remove the cancerous tumor in my eye, but what I found more endearing was her kindness, care, and integrity. She is a blessing in my life.

Mary Lou, Erie, PA Jun 09 2020

Review for Dr. Rath

Great doctor-very informative

Jun 08 2020

Review for Dr. Lutins

I am 57 years old. I have seen doctors many doctors all over the country. I am so impressed with Dr. Adams. He is patient, kind and listens to everything you have to say. If you want an EXCELLENT doctor look no further. I have the upmost respect for Dr. Adams.

Jun 08 2020

Review for Dr. Adams

Kristy Jun 08 2020

Review for Dr. Babich

Dr. Kahn is is the nicest doctor. Very comforting before surgery when explaining everything and always makes you smile. I’m very gratefully Dr. Kahn is performing my Apendectomy.

Devin M. Jun 06 2020

Review for Dr. Khan

Elizabeth Jun 06 2020

Review for Dr. Leong

Excellent visit. Dr. Lowther is thorough, yet caring. I have been blessed with another great doctor in this area but due to insurance had to switch. My former doctor recommended Dr. Lowther and I am grateful.

George Lammay Jun 02 2020

Review for Dr. Lowther

Id give him zero stars. Saw him at AHN-McCandles. He is arrogant, doesnt listen to concerns, and makes you feel like youre wrong and he is right. Refuses to treat and nakes you feel belittled. If hes there, ask for a different doctor

May 28 2020

Review for Dr. Vukmir

Dr Koget was very informative, kind and listened,staff is very nice. Dr Koget very knowledgeable.

Cynthia king May 25 2020

Review for Dr. Koget

Jen May 19 2020

Review for Dr. Thomas

May 12 2020

Review for Dr. Rath

Two and a half years after my replacement and still have pain in my knee. I’m sorry I had this done at least here I went to all pt but the pain is almost as bad as the other knee that needs replaced. My one night stay at wph was a nightmare.

D. Wertheimer May 08 2020

Review for Dr. Seel

Debra Ogden May 02 2020

Review for Dr. Constantino

Dr. Conroy delivered our daughter in 2018. She was fabulous, funny, and caring! Love her!

Apr 30 2020

Review for Dr. Conroy

He brought me back to life! Excellent Dr. 5 Stars

Joseph L. Leonard Apr 30 2020

Review for Dr. Redican

I had to have a bilateral cystectomy and couldn't have asked for a better surgeon. He checks in on me regularly and is in regular contact with my fertility doctor and my OBGYN, even though my surgery was almost 2 & 1/2 years ago.

Apr 30 2020

Review for Dr. Krivak

Very warm and caring. Takes time with each patients and is honest. Highly recommend him!

Nancy Apr 24 2020

Review for Dr. Saltrick

Apr 20 2020

Review for Dr. Leong

Horrible Dr. He was good at first until I told him I couldn't afford the medical marijuana due to not working. He said oh well, not my problem, your not getting pain meds.

Apr 07 2020

Review for Dr. Kabazie

Something is all the more troubling when female doctors do negligent things that lead to disaster to ANOTHER FEMALE and you realize that the things that were said and done were all about covering for themselves, no thought or care was given to the devastation caused in your life. Sickening.

Mar 26 2020

Review for Dr. Sober

Mar 24 2020

Review for Dr. Costa

Dr Habib is awesome, he takes the time to explain difficult procedures to you in a manner that it easy to understand. I’m so thankful for him, he probably saved my life!

Lori Holmquist Mar 17 2020

Review for Dr. Habib

No bedside manner. When a family member is dying you need some warmth and caring no a dr to tell you it’s time to get your things in order. Who say that. Where is the empathy-?

Mar 09 2020

Review for Dr. Thomas

John Vulgris Mar 07 2020

Review for Dr. Levy

Robert Gelfand Mar 07 2020

Review for Dr. Leone

SueL Feb 29 2020

Review for Dr. Flannery

John Parson Feb 19 2020

Review for Dr. Flannery

Feb 18 2020

Review for Dr. Buchbarker

Deb C Feb 18 2020

Review for Dr. Krivak

Feb 15 2020

Review for Dr. Jobe

Dedicated

Feb 15 2020

Review for Dr. Ku

This guy walked in eating a slice of Pizza swearing like Joe Pecci in Goodfellas yelling "I'm Italian I'm a guido". Very strange and I thought unprofessional. On the way out the door his handyman handed me a breath mint and a recipe for a conoli dessert product.

Anthony Rizzo Feb 13 2020

Review for Dr. Catanzariti

Dr. Shade is an excellent doctor who I truly enjoy seeing. He makes you feel like he truly cares and is very personable. He has wonderful bedside manner and never makes you feel stupid. He is very knowledgeable in a wide variety of topics.

Krystin Feb 13 2020

Review for Dr. Shade

Change you phone number on your website so patients can get ahold of you. Your in the same building like?

Everyone who's tried looking you up Feb 07 2020

Review for Dr. Singh

Dr Sober is compassionate and really listens to her patients. Dr makes every effort to keep you informed and comfortable during your appointment. I would highly recommend her.

Feb 07 2020

Review for Dr. Sober

Feb 06 2020

Review for Dr. Gallis

Same! Can’t believe it.

Feb 05 2020

Review for Dr. Goswami

Dr OToole was one of a team that treated me n the hospital for some serious heart issues and he was excellent and explained everything well. Very detail oriented. He's now my cardiologist now that i am out of the hospital.

David S Feb 03 2020

Review for Dr. O'Toole

Feb 02 2020

Review for Dr. Jobe

I am a nurse and spent 15 years of my career in neuroscience/neurosurgery and I would let Dr. Bookwalter operate on me if I needed surgery.

Lori RN Jan 24 2020

Review for Dr. Bookwalter III

The doctor acts like a juvenile! Make a joke about his sorry bedside manner and he short circuited and the brat fired me lol an lol

Jim Jan 23 2020

Review for Dr. Pepper

Went to him in crazy pain, he was rude , gave me a shot, and said "well you can stay here" and sent me to the ER. Did not discuss anything with me.

Jan 21 2020

Review for Dr. Schmidt

I have been treated by Dr. Sunseri for obstructive sleep apnea. Her care and recommendations have made an enormous improvement in my sleep quality and overall health.

William C, Ballon Jan 21 2020

Review for Dr. Sunseri

Do not go see this doctor if you are over 35-years-old, struggling with irregular periods, and trying to convince. Zero help!!

Jan 20 2020

Review for Dr. Bishop

Dr. Davit is an incredible surgeon with an unbelievable team of professionals. They are knowledgeable, kind, compassionate and focused on the patient!

Jan 15 2020

Review for Dr. Davit

All was satisfactory

Jan 14 2020

Review for Dr. Costa

Jan 09 2020

Review for Dr. Sword

Everyone was very kind and considerate. Will go back.

Jan 05 2020

Review for Dr. Sehgal

Received excellent care.

Jan 02 2020

Review for Dr. Dhawan

Dr. Abdul-Baki is my husbands doctor. He helped get my husband into remission with Crohn’s disease which his first doctor was unable to do. He takes the time to talk to his patients and their family’s.

Dec 29 2019

Review for Dr. Abdul-Baki

I tried to get an appointment after explaining that I needed to see a doctor sooner rather than later and even though I saw him years ago, he refused to see me.

Dec 27 2019

Review for Dr. Constantino

Karen Lynch-Schirra Dec 24 2019

Review for Dr. Appasamy

First rate as always. Thorough, professional and a very calm and reassuring manner

Dec 23 2019

Review for Dr. Costa

Very lucky to have her on my team. She has taken care of my renal cell cancer which has metabolized to my lung twice.

James Groce Dec 23 2019

Review for Dr. Miske

Dec 22 2019

Review for Dr. Krakora

I went for my regular visit to the foot Dr., Dr. Molcsan. He has helped me through some issues and is always kind and helpful. He is a true professional. My feet look so much better since I started coming here. He trimmed my nails, creamed my feet, and even put my socks on. A gem of a Dr.

Liz Hand Dec 21 2019

Review for Dr. Molcsan

Layla Dec 17 2019

Review for Dr. Palayekar

Barbara Zapalo Dec 14 2019

Review for Dr. Ranjan

Excellent doctor. Took his time and listened to me. Very thorough and intelligent.

Dec 14 2019

Review for Dr. Constantino

Dec 12 2019

Review for Dr. Midian-Singh

Location

West Penn Hospital

4800 Friendship Ave, Pittsburgh, PA 15224

Frequently Asked Questions

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