Wellspan Ephrata Community Hospital

64%

Patients that would definitely recommend
6% lower than the national average


Wellspan Ephrata Community Hospital is a medical facility located in Ephrata, PA. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Wellspan Ephrata Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Wellspan Ephrata Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Emergency situation. Dr. Conrad made a place in his schedule for me.

Sep 19 2021

Review for Dr. Conrad

knowledgeable, professional and personable

Sep 18 2021

Review for Dr. Zartman

Very professionally done!

Sep 18 2021

Review for Dr. Conrad

Great visit. Very thorough in explaining the options. Very pleased that I was referred to Dr. Long.

Scott W Carr Sep 17 2021

Review for Dr. Long

I was taken in soon after I arrived. The nurse was very professional and Dr. Renz explained the need for surgery, risks involved in surgery, and need for PT ETC following surgery. He had done a previous surgery & I would recommend him to my friends!

Sep 16 2021

Review for Dr. Renz

Location

Wellspan Ephrata Community Hospital

169 Martin Ave, Ephrata, PA 17522

Frequently Asked Questions

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