Wellspan Ephrata Community Hospital

65%

Patients that would definitely recommend
5% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

7 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Wellspan Ephrata Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Wellspan Ephrata Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr Keener & staff were very professional & friendly. Each listened carefully & followed thru. I had surgery & all went well!

Sharon Mahoney Sep 11 2020

Review for Dr. Keener

Bob Sep 07 2020

Review for Dr. Marotti

Dr. Hershey is the best Doctor, caring, knowledgeable, patient. Dr Hershey deserves 5 stars

Darlaina pope Sep 04 2020

Review for Dr. Hershey

First visit on 9/3/20. Very professional and thorough. Great staff.

Michael Dyer Sep 04 2020

Review for Dr. Martin

Was very good. Dr Yan takes her time to explain everything. Would recommend her to everyone.

B Lerch Sep 03 2020

Review for Dr. Yan

Favorable 1st visit. Pleasant staff.

Michael Dyer Aug 29 2020

Review for Dr. Biswas

He has been my son's eye doctor since he was < 3 years old. He helped correct my sons lazy eye and provided him with great compassion.

Amy Borell Aug 18 2020

Review for Dr. Nelson

Hh

Aug 13 2020

Review for Dr. Cox

If I could leave a negative review I would. He has to be the worst doctor I've ever seen. He doesn't listen at all. Please, do yourself a huge favor and get another doctor !! I ended up going to Dr. Louis Marrioti, and it was the best thing I ever did.

Aug 12 2020

Review for Dr. Porter

Robyn Hodgson Aug 11 2020

Review for Dr. Loretan

PA provided good information

Aug 07 2020

Review for Dr. Keener

Jul 31 2020

Review for Dr. Etter

KPayton Jul 23 2020

Review for Dr. Sholtis

Dr. Allen actually listens to you. She is extremely knowledgeable and explains everything you want to know. She works with you to achieve the life you want to live. I have seen her over 20 years and highly recommend her.

Diane Mastromatteo Jul 14 2020

Review for Dr. Allen

Jun 17 2020

Review for Dr. Brabazon

Excellent Dr. Dr. McCarty cares about his patients and is an asset to his Profession. He is Devoted and Dedicated to his Patient's needs. Looking forward to my upcoming visit . Dr. McCarty is THE VERY BEST he does. You WON'T find a Better Doctor ANYWHERE !

Jun 07 2020

Review for Dr. McCarty

Dr. St. Onge was great from the first office visit through post-op visit. He explained everything very well. Pain was limiting my daily activities and post surgery pain is gone. Recovery was fast and surgical pain was limited. I would recommend Dr. St. Onge to any of my friends and family!!!

Jun 04 2020

Review for Dr. St.Onge

We have been a patient for several years. Excellent demeanor and very approachable.

dlt Jun 03 2020

Review for Dr. Perlis

Most professional and caring doctor. You can trust him with your life.

Jon Pino Jun 03 2020

Review for Dr. Sisbarro

Tony Viozzi May 28 2020

Review for Dr. Marotti

Excellent service and friendly staff

May 19 2020

Review for Dr. Mertz

I have been battling bladder cancer for quite a number of years under Dr. David Svetec's care and guidance. Because of his care and direction, I have had no concerns and life is good! I am deeply indebted to him beyond life! Richard T. Campbell, Lancaster, PA

May 01 2020

Review for Dr. Svetec

I highly recommend Dr Renz. He did my knee replacement, listened to everything I had to say.He answered all my questions, and was respectful

Julie Apr 20 2020

Review for Dr. Renz

Debra Eager Apr 15 2020

Review for Dr. Bercik

Robert Richert Apr 15 2020

Review for Dr. Argires

Excellent service and treatment over the past 39 years.

Apr 08 2020

Review for Dr. Elkin

what is your extension phone number

Elaine Barley Mar 20 2020

Review for Dr. Shih

Awesome Doctor! He REALLY listens; He's attentive, patient, articulate and possesses an impressive intellect.

Mar 14 2020

Review for Dr. Kulkarni

Wonderful doctor and kind person. I saw her to follow up on a health screening. She was very thorough and explained everything well. I would recommend Dr. Faiz.

Mar 14 2020

Review for Dr. Faiz

Janiece Fidler Mar 08 2020

Review for Dr. Zartman

Charles A. Doll Mar 07 2020

Review for Dr. Long

I found this Dr to be mild mannered and soft spoken. He's been great and his office staff have been so helpful. I would definately recommend him!! In fact..he saved the life of my husband's co worker. O think he's great ??!

Brenda Garman Mar 05 2020

Review for Dr. Jarowenko

I have found the service lacking in both healthcare and customer service.

Erica Dirks Mar 03 2020

Review for Dr. Calkins

Great experience with him. Had bilateral knee replacement and would use him again

Thomas law Feb 27 2020

Review for Dr. Renz

Mathias Hruschka Feb 26 2020

Review for Dr. Perezous

great

Feb 24 2020

Review for Dr. Strangarity

Janet Peracchio in Denver, PA - Feb 20 2020

Review for Dr. Zartman

Dr Wright refused to see my father-in-law after he had major surgery. He called for pain meds and they refused to give him any. When his son called them out on his willingness to prescribe multiple opiate scripts to my husband in a single month but not to a patient who just had a kidney removed.

Thomasina opiate addicts wife Feb 05 2020

Review for Dr. Wright

Dr Argires did my back surgery about 2016 and I can stand up straight before I was huntched over

Kimberly Dunker Feb 04 2020

Review for Dr. Argires

Dr. Dragann did a total reverse shoulder replacement on 6-30-2016. He was very clear in explaining why I needed a reverse replacement and was very clear how it would be done. I now feel I have over 95% movement back and no pain. I highly recommend Dr. Dragann

Paul R Weaver Feb 03 2020

Review for Dr. Dragann

I felt like I was pushed out the dood because I’m not Luxurious or rich

Feb 02 2020

Review for Dr. Funk

Robert an Joan Scott Jan 25 2020

Review for Dr. St.Onge

Dave S Jan 18 2020

Review for Dr. Long

Dr Milton diagnosed my condition, MCTD, after many years of inconclusive and misdirected attempts at other medical offices. It has since helped tremendously for other doctors to have this information when reviewing and treating ongoing symptoms.

Marie Jan 13 2020

Review for Dr. Milton

Dr. Adiga is amazing! He listens, teaches, and calls me back personally with answers to my concerns or questions. He advises me, even encourages second opinions, and is extremely knowledgeable. I really feel well cared for as a stage 4 patient.

Jan 03 2020

Review for Dr. Adiga

Dr. Esterbrook treats you as a person, not a number. Love going to see her.

Janice Ballenger Dec 21 2019

Review for Dr. Esterbrook

She is Smart,funny,all seeing,and doesn't miss a trick. i changed specialists because my r.a. was not being handled as agressivley as it should have been. Dr. Matejicka stopped some meds. and put me on the correct meds for ME!! I call her Wonder Woman, a tittle we earned and deserved.

Charles Zima Dec 11 2019

Review for Dr. Matejicka

Kristin Dec 10 2019

Review for Dr. Irwin

constance frantz Dec 06 2019

Review for Dr. Oh

Dr Altadonna is very caring. He explains in details which you can understand. He follows up.

Dave Wassel Nov 29 2019

Review for Dr. Altadonna

Nov 26 2019

Review for Dr. Elnaggar

Southam Nov 19 2019

Review for Dr. Long

Finger surgery went well. He discusses all options and is very patient.

Nov 16 2019

Review for Dr. Keener

Very professional, listened well, and gave honest opinion of all options

Nov 16 2019

Review for Dr. St.Onge

Kathie in Lancaster , PA - Nov 15 2019

Review for Dr. Renz

Nov 14 2019

Review for Dr. Marotti

Dr. Hershey and his staff are excellent. He is an extremely knowledgeable and compassionate physician and his staff are always courteous and professional- we know that we are receiving quality care from Dr Hershey and his staff.

Janet Vartanian Nov 11 2019

Review for Dr. Hershey

Disappointed with Dr. Dorf, once he realized I wasn't interested in a hearing device, he was not interested in what I had to say.

Bonnie-Gail Azzolini Nov 08 2019

Review for Dr. Dorf

On October 16, 2019 Dr. Long performed her second operation on me. Both went extremely well and I'm fully recovered. She and her staff treated me with courtesy and respect through the entire process. If/when I have need for future treatment my first call will be to Dr. Long.

John D Nov 07 2019

Review for Dr. Long

Cindy Ott Nov 07 2019

Review for Dr. Faiz

Damian Nov 07 2019

Review for Dr. Saleem

Melissa Koon Nov 05 2019

Review for Dr. Long

Dr. Zartman is a very knowledge and caring doctor. He does not rush you into surgery, he just gives you all the facts about your problem and you make the decision. He even checked in with me later at night after my surgery, but before he left for the night.

Garguilo Nov 01 2019

Review for Dr. Zartman

I don’t wait for doctors any longer when they are running behind by 45 mins to an hour .. if all patients would walk out this would not happen

Looking for another urologist Oct 31 2019

Review for Dr. Lessans

I have known Dr. G (as my family calls him) since he started working with Dr. Joel Samitt many years ago. I love his attitude and he actually listens. Just wish he would do more medical appointments instead of becoming management. Need more caring doctors like Dr. G.

Deb Oct 27 2019

Review for Dr. Gasperack

Roger D. K. Thomas Oct 26 2019

Review for Dr. Zartman

Called to set up an appt and I am being told this very nice doctor is moved. She is a brilliant doc. Will miss Dr. Cheshti. That’s for sure.

Rose Marie Oct 25 2019

Review for Dr. Cheshty

Dr. Sholtis is the best OB/GYN I have ever seen. She did my hysterectomy and my continued gyn care. I cannot imagine going to anyone else. She is friendly and personable and really takes time to make sure you understand.

Oct 23 2019

Review for Dr. Sholtis

an excellent, caring doctor with whom I have had a long patient/doctor relationship

James C Armstrong Oct 19 2019

Review for Dr. Johnston

Oct 16 2019

Review for Dr. Long

Oct 16 2019

Review for Dr. Deguzman

F Oct 12 2019

Review for Dr. Jarowenko

He’s the best doctor by which I’ve ever been treated.

Kim Keenen Oct 09 2019

Review for Dr. Smith

Great physician. Knowledgeable, friendly, seemed genuinely concerned about me as a patient. Highly recommended.

Oct 09 2019

Review for Dr. Johnston

Dr. Morgan was friendly and professional. Accessed my hospital scans and helped me understand and try preventative measures before committing to a procedure.

Alix Oct 08 2019

Review for Dr. Morgan

I was a new customer to Regional GI and saw Dr. Smith and was very pleased. He took the time to read all of my hospital reports and explain everything to me. He was very knowledgeable and kind. I would highly recommend him!

Oct 02 2019

Review for Dr. Smith

Dr. Satriale is one of the most caring doctors I have ever meet. He is the only doctor who actually listened to my daughter and genuinely cares about his patients. I don't know where we would be without him!

Angela Watta Oct 02 2019

Review for Dr. Satriale

I thoroughly appreciated her approach to me, my health information and review of this information, explanation of my status and what was the next step. Easy to have confidence in her understanding of my health and what to do from here.

Sep 29 2019

Review for Dr. Ciampaglia

Very likely !!!

William Shenk in Ephrata, PA - Sep 28 2019

Review for Dr. Ciampaglia

Outstanding knowledge and communication skills. I left feeling very good about my condition and the treatments available.

Sep 26 2019

Review for Dr. Groff

Dr. Argiris did my surgery back in 2016... He was great the experience was great now that there’s possibly something wrong how many years later I can’t get seen.

Crwp1234 Sep 24 2019

Review for Dr. Argires

She was very nice and very caring.

Sep 18 2019

Review for Dr. Cheshty

Sep 18 2019

Review for Dr. Shrestha

Disgusted patient Sep 14 2019

Review for Dr. Perezous

PA - Sep 12 2019

Review for Dr. Renz

He is very nice and very professional. Great Doctor. thank you Dr. Lalani. HECTOR R SIERRA.

HECTOR R SIERRA. Sep 11 2019

Review for Dr. Lalani

Very positive

Sep 05 2019

Review for Dr. Thangada

Outstanding, knowledgeable, professional!

Aug 28 2019

Review for Dr. Yeager

Mrs Cynthia DeJesus Aug 28 2019

Review for Dr. Argires

Dr Chesty is a fantastic doctor. She figured out my issue after years of searching and almost giving up on doctors. I recommend Dr Cheshty to my friends and family. Office staff was also very good.

JoeB Aug 28 2019

Review for Dr. Cheshty

Very Good Dr love her she listens to you she takes time to work with you she guides you on your health and teaches you the write foods for accid help great lady she also found pre cancer in me and removed it thanks to her im taking care of my self she is more then a dr she is so understanding.

Mrs Cynthia DeJesus Aug 28 2019

Review for Dr. Cheshty

MS Aug 28 2019

Review for Dr. Cheshty

excellent care bonita k comments are correct agree completely courteous personable caring and knowledgeable

marilyn a Aug 21 2019

Review for Dr. Weiner

fossil5400 Aug 19 2019

Review for Dr. Vassil

Dr. Zartman has done two hip replacements on me and I couldn’t have asked for a better outcome both times. I had virtually no pain after both procedures. Him and his staff were very caring and professional.

Aug 14 2019

Review for Dr. Zartman

First visit to Dr. Long after having been to another practice several years ago. What a difference! Dr. Long was professional, engaging, straightforward, and a great communicator. The staff at the Granite Run location was friendly and efficient. HIGHLY RECOMMEND

Aug 11 2019

Review for Dr. Long

Location

Wellspan Ephrata Community Hospital

169 Martin Ave, Ephrata, PA 17522

Frequently Asked Questions

Where is Wellspan Ephrata Community Hospital located?

Has Wellspan Ephrata Community Hospital won any recent awards from Healthgrades?

Does Wellspan Ephrata Community Hospital score well in safety ratings?