UPMC Pinnacle Harrisburg

74%

Patients that would definitely recommend
4% higher than the national average


UPMC Pinnacle Harrisburg is a medical facility located in Harrisburg, PA. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Bariatric Surgery Excellence Award™ (2020)

Superior clinical outcomes in bariatric (weight loss) surgery

Labor and Delivery Excellence Award™ (2020, 2019)

Superior clinical care of women during and after childbirth

Cardiac Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were better than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

74%

Would definitely recommend
4% higher than the national average

UPMC Pinnacle Harrisburg

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

UPMC Pinnacle Harrisburg

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Jean was very thorough on her explanations about my condition and we discussed various treatment options

Douglas A. Sep 19 2020

Review for Dr. Santo

Helpful

Anonymous Sep 12 2020

Review for Dr. Santo

Dr. Does a great job. Always feel good

Penny W. Sep 12 2020

Review for Dr. Santo

Wendy Schaenen was our doctor for 22 years. She was excellent, however she retired from practice in June of 2018. You need to update your stats on this site.

Sep 09 2020

Review for Dr. Schaenen

I was very pleased with Dr. Buerk. I had a total knee replacement and did extremely well. I can do anything since having the procedure. I barely have a scar. I would highly recommend him. Very pleased with my care.

Nancy Snyder Sep 08 2020

Review for Dr. Buerk

Very good

Cindy B. Sep 07 2020

Review for Dr. Santo

Excellent physician. Makes a point if reviewing all my specialty visits. Helps me understand things the specialists do not explain well.

John G Sep 06 2020

Review for Dr. Sahi

Dr. Tucker is a great doctor. You can sence from his actions that he is very tuned in to your problem and caring. He alows time for questions. All of my procedures have gone perfectly with Dr Tucker in charge.

Larry Sep 03 2020

Review for Dr. Tucker

Dr smith is a highly competent and caring individual. I would highly recommend him.

Sep 03 2020

Review for Dr. Smith

She is one of the doctors at women’s first obgyn. Terrible bedside manners- always in a rush , does not do a thorough job nor does she take the time to answer any questions. Was very rough during a check up. Needless to say, will be switching clinics.

Silver S Sep 01 2020

Review for Dr. Cargado-Leynes

I did not know what to expect and the staff were very comforting with explaining the process and what to expect. Very professional staff and doctors. Would recommend Memorial Eye to anyone that needed to get their eyes fixed.

Aug 31 2020

Review for Dr. Chotiner

She understood what I was looking for in treatment and we made the plan

Toni S. Aug 31 2020

Review for Dr. Santo

She is AWESOME

Patrick S. Aug 28 2020

Review for Dr. Santo

Someone who listens and makes you feel comfortable

Jim G. Aug 28 2020

Review for Dr. Santo

Tiffany Aug 27 2020

Review for Dr. Spasic

She has a lot of experience and takes her time with her patients. I've used her for over 20 years now.

Aug 27 2020

Review for Dr. Ameigh

1st visit for shoulder and arm pain, Dr. Ackerman was attentive, professional, personable and thorough. Treatment was a cortisone shot, physical therapy and NSAID for pain. Follow-up appointment in one month

D. Smith Aug 26 2020

Review for Dr. Ackerman

I was diagnosed with severe arthritis in my right knee. I had stem cell treatment and platelet treatment of the right knee.Which was done the end of July 2020. As of Aug. 25, 2020 I'm noticing some improvement in the pain and hope to see noticeably more as time transpires.

John F. Aug 26 2020

Review for Dr. Santo

I really felt comfortable and I appreciate the time she took with me overall I am very happy with iexperience and I would definitely recommend Dr Santos

Anonymous Aug 26 2020

Review for Dr. Santo

Dr Smith was my mothers heart doctor and is my sisters also. When I needed some advice I chose him. He had tests done and I am well pleased with his advice

Harriet L Smeltzer Aug 25 2020

Review for Dr. Smith

Been going to her for a few years now. Always professional. I feel like family.

Joseph Z. Aug 22 2020

Review for Dr. Santo

Kind, gentle, and caring physician

Aug 21 2020

Review for Dr. Chotiner

Everyone was very friendly and helpful. I would recommend them to friend and family. I had a great experience .

Eric F. Aug 21 2020

Review for Dr. Santo

I had the best experience possible for my condition!

Aug 20 2020

Review for Dr. Peter

Listens and knew what i needed to relieve the pain

Carol T. Aug 19 2020

Review for Dr. Santo

I don’t know what I would do without Dr Santo and Jamie. They have helped me tremendously without resorting to surgeries, which I could not do at the present time, as I am a caregiver to my husband with vascular dementia. Thank you so much for your care!

Linda H. Aug 18 2020

Review for Dr. Santo

Absolutely love him! Kindest person ever! Really knows his stuff!!! Office staff is amazing!

Aug 18 2020

Review for Dr. Misas

Very helpful in responding to my questions regarding the icd implantation. The office staff and surgical staff were excellent. No waiting and surgery was successful. Very little pain. Followup visit with staff was well done. Highly recommend this doctor and his team.

Aug 16 2020

Review for Dr. Smith

I have been seeing Dr Wewer for 4 decades.. He is very competent and caring. Highly recommended.

Aug 15 2020

Review for Dr. Wewer

Dr. Santo has impeccable medical knowledge and patient understanding. She is always pleasant, her and her staff are always friendly and welcoming. The facility is very clean and well organized.

J. A. Aug 15 2020

Review for Dr. Santo

She has been very informative regarding what will help my particular problem.

L. T. Aug 15 2020

Review for Dr. Santo

Dr. Jean has been treating my degraded lower lumbar region for many years. Every 6 months or more I receive epidural injections that immediately relieve stabbing pains for the next six months.

Mark H. Aug 15 2020

Review for Dr. Santo

Donna Yohn Aug 14 2020

Review for Dr. Santo

She has been taking care of me and my failing body for 15 years! I trust no one but her to do my injections or procedures. Helps me greatly and my husband also!!!

Karen K. K. Aug 14 2020

Review for Dr. Santo

He tells you straight. No sugar coating it. Been our Doctor for 20+ years. Will be a sad day when he retires.

Aug 12 2020

Review for Dr. Phelan

I have been a patient of Dr. Binder's for approximately 10 years and find him to be a very good physician. Dr. Binder listens to your symptoms and accurately diagnosis your health condition. I highly recommend Dr. Binder to my family and friends

Dawn Hamilton Aug 11 2020

Review for Dr. Binder

Very kind and knowledgeable. Highly recommend.

Aug 11 2020

Review for Dr. Setzer

She is friendly, intelligent and knowledgeable. I trust my health with her. She listens and is not afraid to send out for diagnostic tests or prescribe medication as needed.

Aug 11 2020

Review for Dr. Bell

She is a caring and wonderful person who listens and also explains everything she is doing and what you should do. I would recommend to anyone.

Aug 10 2020

Review for Dr. Peroutka

Excellent care, knowledge, treatment and follow-up! Dr. Zellers is a great addition to our family physician group at Commerce Family Care!

Regina Malwitz Aug 08 2020

Review for Dr. Zellers

Fantastic surgeon. He did a sigmoid resection on me and was an absolute professional! I had some other problems that came up but all were corrected. Highly recommend Dr. Leone!

Susan Swope Aug 07 2020

Review for Dr. Leone

I sawed Dr. Buerk twice once when I broke my foot and then I have problems with my elbow and he gave me a cortisone shot but it didn't help and I am still having pain down my arm.

Aug 06 2020

Review for Dr. Buerk

Ben (Shoulder) Aug 05 2020

Review for Dr. Lippe

Very thorough exam. Listened to me. Very personable and warm.

Carolyn J. Aug 05 2020

Review for Dr. Mirarchi

Explained everything in a clear manner and asked me if I had any questions , which I did and answered them all.

Barry Malone Aug 05 2020

Review for Dr. Buerk

I’ve been treated by Dr. Santo for 12 years and she provides outstanding health services in a professional and timely manner

Mark M. Aug 04 2020

Review for Dr. Santo

They always ask questions and show concern for the pain issues.

Harry L. Aug 04 2020

Review for Dr. Santo

Took time & listened to my problems

Colestock M. Aug 04 2020

Review for Dr. Santo

Caring staff. Clean facilities. No waiting. Efficient at every step. Took time to answer all my questions. Highly recommend.

Nina P. Aug 03 2020

Review for Dr. Santo

Cannabis patient recert

John T. Aug 03 2020

Review for Dr. Santo

Very thorough and lets me know how and why anything is being suggested for my treatment. Lets me ask questions.

C. N. B. Aug 02 2020

Review for Dr. Santo

Dr. santo answered my questions, gave good information and professional.

Mickey D. Aug 02 2020

Review for Dr. Santo

Remedy the problem

Joseph M. Aug 01 2020

Review for Dr. Santo

Everything went very well. I am very happy with the results of my surgery. For the first time since I was 7 years old that I do not need glasses.

Jul 30 2020

Review for Dr. Chotiner

Michele H. Jul 30 2020

Review for Dr. Santo

Deb Tocks Jul 29 2020

Review for Dr. Venable

10834 Jul 29 2020

Review for Dr. deRamon

Jul 29 2020

Review for Dr. Abram

They are both very informative and helpful

Eugenia A. Jul 29 2020

Review for Dr. Santo

Dr. Santo gives you the time to explain your pain, your needs, and provides relevant suggestions re appropriate treatment regimen.

William D. Jul 28 2020

Review for Dr. Santo

Dr. Santo and staff always take the time to not just hear, but listen to me. Together, we implement a plan of treatment that works best. Over 5+ years we have developed a doctor/patient relationship that has greatly improved my overall health.

Cincy S. Jul 28 2020

Review for Dr. Santo

Time to retire. My sibling needs care not stories

Jul 25 2020

Review for Dr. Daughtry

This Dr is one of the best! Mary Kelly

Mary Kelly Jul 24 2020

Review for Dr. Kostelac

Wonderful Doctor that took the time to answer all questions asked of him. Fantastic staff as well!

Nancy J Benner Jul 24 2020

Review for Dr. Banerjee

Very pleased with service and highly recommend Dr King.

Jul 23 2020

Review for Dr. King

Dr. King is the best. Having bad knee pain for years he gave me suggestions other than surgery which I appreciated. 3 injections later I was back to the point of taking weekly hikes and enjoying the golf course. When it comes time for a replacement he will be the doctor.

William Burd Jul 22 2020

Review for Dr. King

Dr. Bashline is without a doubt the best physician I have ever had. His medical skills are excellent and he is kind, caring and compassionate. The best doctor around!

Susan and Ed Wokulich Jul 21 2020

Review for Dr. Bashline

Brandon S. Jul 17 2020

Review for Christopher Gregorich

Terri Greene Jul 16 2020

Review for Dr. Fisher

Excellent in every way

Jul 16 2020

Review for Dr. Rich

Jul 15 2020

Review for Dr. Kostelac

I have fibromyalgia and he was unkind to me actually laughing at me. I had to ask him to please not laugh at me. He did not take me seriously. Very unprofessional. Cried on the way home.

Jul 15 2020

Review for Dr. Jajoria

I was apprehensive to have any elective surgery during the pandemic with my age and health history. The staff sensed it and made an effort to deal with it very professionally. First time in 78 years I can see well without prescription lenses.

Jul 14 2020

Review for Dr. Chotiner

She’s a great doctor.

Turtledove Jul 14 2020

Review for Dr. Maley

I was appalled by Dr. Buerk's lack of care and sound medical experience. I would not advise seeing him for anything that you expect to get a good doctor's take on. It is not worth his rude remarks.

Jul 14 2020

Review for Dr. Buerk

Wait time is well over an hour. Face to face time is 5 minutes tops. Condition continues. No help and a lot of money out of pocket.

Gina Jul 11 2020

Review for Dr. Grandrimo

Jul 10 2020

Review for Dr. McClellan

Jul 09 2020

Review for Dr. Hall-Ndlovu

Very knowledgably, finally a doctor that explains everything regarding blood work ups and results so you can understand, Friendly, helpful and listens to you.

Ralph Palmer Jul 06 2020

Review for Dr. Gill

Compassionate Dr., always listens does whatever he can when you need him. Best family Doctor around hands down! They don't make doctors like him anymore.

Anthony P Myers Jul 05 2020

Review for Dr. Magargle

Worst experience every time I go here. You will wait an hour after your scheduled appointment. No consideration for anyone. Pretty rough profession to be this way. De Lei is the only reason I give it any stars he’s a great doctor.

James Bellissimo Jun 30 2020

Review for Dr. Leis

Dr Myers is arrogant and his staff is abrupt and nasty. They pushed me out the door, after anesthesia, before I could walk on my own. Provided NO post op instructions and I never saw the doctor after surgery.

Jun 29 2020

Review for Dr. Myers

Dorothea Yordy Jun 21 2020

Review for Dr. Buerk

Jun 21 2020

Review for Dr. Bohonyi

My first visit with Dr. Wallen was satisfying. He was very professional, supportive, answered all my questions and I found him to be very knowledgeable relative to my issue. I would return to him again if needed.

Ms. V. Jun 20 2020

Review for Dr. Wallin

I ‘ve been seeing Dr Barbocci Now for years and for a doctor who he has a great bedside manor . I find him to be very thorough , takes his time and is a genuine physician who truly cares about his patients. I highly recommend his as your doctor

Harry. J Kobrin Jun 16 2020

Review for Dr. Barbacci

Cheri Yost Jun 10 2020

Review for Dr. Richards

Anne Horton Jun 08 2020

Review for Dr. Farrell

Dr. Warf is kind, thorough, and approachable. Highly recommend!

Jun 04 2020

Review for Dr. Warf

GREAT doc

Jun 03 2020

Review for Dr. Limann

Dr. Fernandez was so helpful I was in so much pain and already felt better by the end of my visit.

Nicolas Jun 03 2020

Review for Dr. Fernandez

Wonderful practice with kind and supportive employees. The doctors are top notch and excellent!

Jun 02 2020

Review for Dr. Chotiner

Very knowledgeable and concerned. Gave excellent service, explained procedure and expectations very well. Answered all questions in detail. Excellent follow up care.

Rita Bodenhamer Jun 02 2020

Review for Dr. Fultz

wonderful Dr she is caring and knowledgeable.

May 28 2020

Review for Dr. Krishnan

Great experience with Dr. DeRamon and his staff. Dr DeRamon is caring, experienced and takes time to listen, always seeking best results for his patient. Deborah

Deborah May 27 2020

Review for Dr. deRamon

Sue May 24 2020

Review for Dr. Werner

Location

UPMC Pinnacle Harrisburg

111 S Front St, Harrisburg, PA 17101

Frequently Asked Questions

Where is UPMC Pinnacle Harrisburg located?

Has UPMC Pinnacle Harrisburg won any recent awards from Healthgrades?

Does UPMC Pinnacle Harrisburg score well in safety ratings?