UPMC Lock Haven

56%

Patients that would definitely recommend
14% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

56%

Would definitely recommend
14% lower than the national average

UPMC Lock Haven

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

UPMC Lock Haven

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Treated me well. Feel much better. Good guy.

Jul 06 2020

Review for Dr. Saha

The very best in the state of PA. Saved my sight. Would not trust anyone else with my vision. Great Surgeon and took less than an hour from the time I check in until the time my wife and I walked out. Love the staff in Allenwood. They make this easy.

SP Jul 02 2020

Review for Dr. Hartzell

Yesterday was my first appt with Dr. Geise. Excellent. Very thorough and explained everything. He was not in a hurry like other doctors are. He took his time which made me feel he really cared. Will be staying with him and Banner. Staff was very friendly and helpful.

Steve Jun 06 2020

Review for Dr. Geise

Very professional. Regular appointments and surgery.

Apr 16 2020

Review for Dr. Carpenetti

Excellent surgeon

Feb 14 2020

Review for Dr. Hartzell

Dr Probst is our doctor. My husband and I find him not only professional and knowledgeable he is also very caring. He takes the time to be sure we understand and is down to earth. He is a keeper as long as he will have us:-)

Feb 07 2020

Review for Dr. Probst

Had cataract surgery was very pleased with everything from start to finish most notable Dr Sadka's awesome bedside manor

John c Stewart Jr Jan 22 2020

Review for Dr. Sadka

Knows how to make people feel as though they are in good hands. Great knowledge of subject.

Timothy O'Leary Jan 10 2020

Review for Dr. Saha

Dr. Burzynski removed my daughter's wisdom teeth and punctured her sinus. Whenever she drank liquids, they would come out her nose for over a week. Luckily, it eventually healed on its own as they said it may, but it was not a good experience for her.

Nov 12 2019

Review for Dr. Burzynski

healthy now Nov 06 2019

Review for Dr. Conly

It was quck, painless and could not have been better. Everything was explained in detail and my MANY questions were answered.

Brian D. Aug 28 2019

Review for Dr. Gabinskiy

Olivia Rosen Aug 16 2019

Review for Dr. Adroja

Both Natalie and Boris are very willing to spend time listening to your concerns and offering a variety of options and price points to help you reach your personal beauty goals. They have wonderful personalities and I enjoy my time at the center.

Anonymous Aug 01 2019

Review for Dr. Gabinskiy

Helen Heiserman is a wealth of knowledge, and very helpful.

Bev G. Aug 01 2019

Review for Dr. Gabinskiy

outstanding

Anonymous Jul 30 2019

Review for Dr. Gabinskiy

She's great with explaining procedures and possible side effects which makes me feel confident in the procedure!

A. L. Jul 25 2019

Review for Dr. Gabinskiy

I am Very Happy with Everything they did.

Anonymous Jul 24 2019

Review for Dr. Gabinskiy

Natalie is fantastic,she is a great listner,she has done so much for my skin care and my fine lines. I have implants for post menopausal issues. Ive been coming to BNG for several years she has helped me in so many ways..

Anonymous Jun 19 2019

Review for Dr. Gabinskiy

Natalie listens to all you concerns and explains all treatments available. This is my second visit and very happy with treatments.

Anonymous Jun 19 2019

Review for Dr. Gabinskiy

Yvonne Miller in Loganton, PA - May 31 2019

Review for Dr. Hartzell

Very knowledgeable and personable. I hope he stays for a long time.

May 26 2019

Review for Dr. Geise

Dr. Hartzell and staff were outstanding. My procedure was explained thoroughly and my questions answered without hesitation. Very satisfied at every level. Thank you for the excellent care.

May 17 2019

Review for Dr. Hartzell

It's the first time I've felt heard for all my symptoms; also the first time I've felt that my blood work has been properly assessed.

Amber C. Apr 01 2019

Review for Dr. Gabinskiy

excellent experience, he is very caring towards his patients. He is always there when needed.

Mar 29 2019

Review for Dr. Sadka

The entire team at BNG Aesthetics are kind and professional. They are really invested in your care and well being.

C. B. S. Mar 22 2019

Review for Dr. Gabinskiy

Mar 20 2019

Review for Dr. Hartzell

Dr. Ackley is very self-absorbed, and was far too interested in impressing me to pay attention to any reason for my visit. I have no idea whether he's a competent physician or not, but he sure isn't MY physician.

Mar 10 2019

Review for Dr. Ackley

From my first visit with BNG through my now routine visits, I have witnessed excellent results with my skin care. Natalie's knowledge of her product lines and knowing exactly what my skin needs through all seasons, makes every visit and dollar worth it.

Sarah K. Mar 07 2019

Review for Dr. Gabinskiy

Ive been a patient of BNG for some time and i always leave feeling refreshed and confident. They offer a wonderful service to our community. thankyou.

Jessica M. Mar 05 2019

Review for Dr. Gabinskiy

Excellent, knowledgeable, kind physician..

Nags Head - Feb 26 2019

Review for Dr. Adroja

great, will continue to come back

Anonymous Feb 16 2019

Review for Dr. Gabinskiy

Finally, a place to go that actually gives you real solutions to your ailments. Excellent service and even better results!

Jodie R. Feb 12 2019

Review for Dr. Gabinskiy

everything was explained very well and all my questions were answered and explained in a manner that i could understand

Anonymous Feb 12 2019

Review for Dr. Gabinskiy

Over the course of the last year I have worked with the staff at BNG to regain confidence in many areas of my life. It has been a positive experience that I have shared with several friends. I feel like my old self again! What a blessing.

Teresa A. Feb 12 2019

Review for Dr. Gabinskiy

Excellent professional care, very knowledgeable and empathetic

FP in Lock Haven, PA - Dec 21 2018

Review for Dr. Adroja

This Dr. did my cataract surgery and I liked everything about him and his staff.

Charles in Lock Haven, PA - Sep 04 2018

Review for Dr. Carpenetti

Middleburg - Apr 24 2018

Review for Dr. Martinez

tlm in ALTOONA PA - Apr 24 2018

Review for Dr. Conly

bob in altoona pa - Apr 24 2018

Review for Dr. Conly

He will go out of his way to make sure his patients are properly cared for not only from his own but with the referred specialist. I would ever be able to find a doctor who is so caring and listens to what you have to say.

Cathy Andrus in Avis ,PA - Sep 30 2017

Review for Dr. Patel

Katelyn Smith in Lock Haven, PA - Sep 16 2017

Review for Dr. Martinez

Margaret DeAntonio in Reading, PA - Jun 12 2017

Review for Dr. Martinez

Great did me and my wife's shoulders, good job

Danville, PA - May 24 2017

Review for Dr. Martinez

Had Raindrop surgery, was totally straightforward with procedure and expectations of the outcome. Only 5 days since surgery and I have not had to reach for my "cheaters" once since Friday. Outcome for me thus far is actually better than was described to me prior to surgery.

Apr 25 2017

Review for Dr. Hartzell

I had LASIK surgery with Dr. Hartzell and it was perfect. He explains the procedure, and his staff makes the whole process easy. I was thinking of going out of the area, but I'm glad I chose Dr. Hartzell.

Berwick, PA - Apr 22 2017

Review for Dr. Hartzell

Sandy in Muncy, PA - Apr 06 2017

Review for Dr. Hartzell

Williamsport, PA - Feb 28 2017

Review for Dr. Patel

Henry Todd Jr. in Lock Haven, PA - Feb 23 2017

Review for Dr. Martinez

Dr. Hartzell and the staff at the Eye Center have been wonderful throughout my eye treatment. Dr. Hartzell had previously performed successful surgery on my son so I knew I could count on excellent care.

LIsa Walker in Mill Hall, Pa - Feb 15 2017

Review for Dr. Hartzell

Emily D in Enola, PA - Feb 07 2017

Review for Dr. Saha

Chris Totton in Middleburg, PA - Oct 18 2016

Review for Dr. Hartzell

Very friendly,caring and takes very good care of patients..He always make sure to follow up and check on pain levels after the surgery..which is not very common..

Bangalore in Camp Hill, PA - Sep 29 2016

Review for Dr. Saha

Very friendly, explained things very well and was prompt.

Ian in Mechanicsburg, PA - Aug 02 2016

Review for Dr. Saha

He was a superhero to me. Dr Saha had great bedside manner, was very competent and completed the emergency surgery in an excellent manner.

Bill in Lock Haven, PA - Jul 21 2016

Review for Dr. Saha

Katybark15 in Lock haven, PA - Jun 25 2016

Review for Dr. Haskell

I have been going to him for the past 5 years and he is a wonderful doctor

Nate in Lock Haven, PA - May 26 2016

Review for Dr. Gabinskiy

Susan in Altoona,Pa - May 24 2016

Review for Dr. Conly

Had to unexpectedly have my appendix removed and my family doctor specifically referred me to Dr. Saha. He was wonderful! Very thorough and had excellent bed side manner! I was very pleased!

Audra Labrana in Mechanicsburg, PA - Apr 21 2016

Review for Dr. Saha

Very personable. Education was health literate and he discussed all possible options for treatment. Great skill level. Have and will continue to recommended him to family and friends.

patricia in Danville, PA - Apr 18 2016

Review for Dr. Hartzell

Dr. Wray took the time to listen to me and go into details about my situation. She was caring and very easy to talk to. She is friendly and welcoming. I'm very happy with the services I have received from her. I highly recommend her.

Jan 21 2016

Review for Dr. Wray

Location

UPMC Lock Haven

24 Cree Dr, Lock Haven, PA 17745

Frequently Asked Questions

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