Upmc Hanover

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

64%

Would definitely recommend
6% lower than the national average

Upmc Hanover

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Upmc Hanover

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Ali Smith Oct 22 2021

Review for Dr. Granger

I was extremely pleased with Dr. King. My shoulder had been paining me for months and I had seen another Dr. and had surgery, with no relief. Dr. King took his time and ordered some tests and physical therapy. I now can live a normal life. He is terrific!

SALLY J KELLER Oct 13 2021

Review for Dr. King

K Cates Oct 12 2021

Review for Dr. Williams

thorough and a very good doctor. very caring and compassionate

Oct 11 2021

Review for Dr. Margetas

Dr. Jackson took time to listen to all my symptoms and explained his treatment approach to my ailments, I jave been feeling great after treatment. Thanks Dr. Jackson

Olugbenga Shonaiya Oct 11 2021

Review for Dr. Jackson

Location

Upmc Hanover

300 Highland Ave, Hanover, PA 17331

Frequently Asked Questions

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