Upmc Cole

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Hip fracture following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

70%

Would definitely recommend
Equal to the national average

Upmc Cole

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Upmc Cole

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Dr. Gwendolyn Akers, DO

Nephrology

Dr. Gwendolyn Akers, DO

Dr. Michel Akl, MD

Allergy & Immunology

9 Ratings
Dr. Michel Akl, MD

Dr. Frank Arnal, MD

Pulmonary Disease

8 Ratings
Dr. Frank Arnal, MD

Dr. Eunice Asomaning, MD

Family Medicine

Dr. Eunice Asomaning, MD

Dr. Ahmad Awada, MD

Obstetrics & Gynecology

1 Ratings
Dr. Ahmad Awada, MD

Dr. Wolfgang Baerwald, MD

Oncology

1 Ratings
Dr. Wolfgang Baerwald, MD

Dr. Serge Dauphin, MD

Oncology

9 Ratings
Dr. Serge Dauphin, MD

Dr. Cara Fink, MD

Emergency Medicine

1 Ratings
Dr. Cara Fink, MD

Dr. Mazen Fouany, MD

Obstetrics & Gynecology

17 Ratings
Dr. Mazen Fouany, MD

Dr. Terrance Foust, DO

Orthopedic Surgery

11 Ratings
Dr. Terrance Foust, DO

Dr. Bradley Giannotti, MD

Orthopedic Surgery

14 Ratings
Dr. Bradley Giannotti, MD

Dr. David Godfrey, MD

Urology

9 Ratings
Dr. David Godfrey, MD

Dr. Cyril Gunawardane, MD

Internal Medicine

1 Ratings
Dr. Cyril Gunawardane, MD

Dr. Andrea Heller, DO

Pain Medicine

Dr. Andrea Heller, DO

Dr. Mary Hermann, MD

Internal Medicine

1 Ratings
Dr. Mary Hermann, MD

Dr. Steven Herrmann, MD

Cardiology

9 Ratings
Dr. Steven Herrmann, MD

Dr. Aaron Hill, MD

Internal Medicine

Dr. Aaron Hill, MD

Dr. Frank Horn III, MD

General Surgery

1 Ratings
Dr. Frank Horn III, MD

Dr. Muhammed Javed, MD

Nephrology

Dr. Muhammed Javed, MD

Dr. Brett Karlik, MD

Ophthalmology

9 Ratings
Dr. Brett Karlik, MD

Dr. Andrew Kayes, MD

Family Medicine

Dr. Andrew Kayes, MD

Dr. Ashokkumar Kothari, MD

Cardiology

1 Ratings
Dr. Ashokkumar Kothari, MD

Dr. David Kulling, MD

Family Medicine

2 Ratings
Dr. David Kulling, MD

Dr. Brian McIntosh, MD

Emergency Medicine

Dr. Brian McIntosh, MD

Dr. Howard Miller, MD

Geriatric Medicine

1 Ratings
Dr. Howard Miller, MD

Dr. Susan Miller, MD

Family Medicine

5 Ratings
Dr. Susan Miller, MD

Dr. Moheb Mohareb, MB

General Surgery

1 Ratings
Dr. Moheb Mohareb, MB

Dr. Ramani Murugappan Arya, MD

Family Medicine

2 Ratings
Dr. Ramani Murugappan Arya, MD

Dr. William Muuse, MD

Internal Medicine

9 Ratings
Dr. William Muuse, MD

Dr. Gurumurthai Nagabhushana, MD

Urology

3 Ratings
Dr. Gurumurthai Nagabhushana, MD

Dr. Phong Nguyen, DO

Pain Medicine

1 Ratings
Dr. Phong Nguyen, DO

Dr. Jeffrey Nolt, MD

Family Medicine

4 Ratings
Dr. Jeffrey Nolt, MD

Dr. Saket Prasad, MD

Gastroenterology

3 Ratings
Dr. Saket Prasad, MD

Dr. Daniel Schott, OD

Optometry

Dr. Daniel Schott, OD

Dr. Mark Shelley, MD

Family Medicine

11 Ratings
Dr. Mark Shelley, MD

Dr. Dorothy Sparks, MD

Critical Care Surgery

1 Ratings
Dr. Dorothy Sparks, MD

Dr. Waldemar Szczupak, MD

Emergency Medicine

Dr. Waldemar Szczupak, MD

Dr. Jagjit Tandon, MD

Internal Medicine

7 Ratings
Dr. Jagjit Tandon, MD

Dr. Jason Tronetti, DO

Family Medicine

9 Ratings
Dr. Jason Tronetti, DO

Dr. James Vandewall, MD

Rheumatology

10 Ratings
Dr. James Vandewall, MD

Dr. Brenda Wahlers, MD

Internal Medicine

Dr. Brenda Wahlers, MD

Dr. Lawrence Wei, MD

Ophthalmology

5 Ratings
Dr. Lawrence Wei, MD

Michele Wooten, CRNP

Nursing (Nurse Practitioner)

1 Ratings
Michele Wooten, CRNP

Provider Reviews

My eye was red blurry and hurt. Dr. Wei took a piece of rusty metal out with a steady hand and his calm voice put me at ease. He's been my eye doctor ever since!

Aug 17 2019

Review for Dr. Lawrence Wei, MD

Does not seem to know what he is doing. Poor bedside manner. Lack of concern for the patient. Acted like he just did not care and even said that to me. I was very upset after my visit.

Jun 18 2019

Review for Dr. Jagjit Tandon, MD

Dr. Shelley is gentle, informed, and understanding. He considers all aspects of the patient before prescribing meds and tests. He takes time to understand your needs.

in Smethport, PA - Sep 27 2018

Review for Dr. Mark Shelley, MD

in PA - Aug 09 2018

Review for Dr. Frank Arnal, MD

Doctor was abrasive and rude to me and my support. "The pain is all in your head." I need corrective surgery that others in his office said I need, but he refused. I think Dr. G has officially lost his bedside manner and needs to consider retirement.

Coudersport - Apr 28 2018

Review for Dr. Bradley Giannotti, MD

Mar 23 2018

Review for Dr. Gurumurthai Nagabhushana, MD

Dr Baerwald seemed to be very confused. He made me feel very uncomforable. He would rather talk about the weather than my cancer. I would not recommend him. Def get a 2nd opinion.

Feb 15 2018

Review for Dr. Wolfgang Baerwald, MD

in Bradfod - Oct 23 2017

Review for Dr. David Godfrey, MD

Coudersport, PA - Sep 21 2017

Review for Dr. Bradley Giannotti, MD

Dr. Fouany has been an immense godsend for the issues that I have had recently. I have had to have a couple of surgeries, and he will patiently explain to you what you need to have done, and why. He has great bedside manner, and is wonderfully kind. Phenomenal doctor!

Coudersport, PA - Jun 22 2017

Review for Dr. Mazen Fouany, MD

He is an awesome doctor. Very knowledgeable. Everyone in the office is very personable and understanding. Great group of people. Highly recommend. God Bless

in Salamanca, New York - Jun 17 2017

Review for Dr. Michel Akl, MD

in Bradford, PA - May 05 2017

Review for Dr. Frank Arnal, MD

Dr. Fouany is an excellent physician. He has phenomenal bedside rapport, and truly cares about his patients. He is very knowledgeable, and I would highly recommend him to any of my family or friends.

Coudersport, PA - May 01 2017

Review for Dr. Mazen Fouany, MD

I had two knee replacement surgery by him. He is the best in Wellsville. I go to the Wellsville office and the staff there all are wonderful. They truly care about their patients. Heather is wonderful.

in Andover, NY - Mar 17 2017

Review for Dr. Terrance Foust, DO

I had a total hip replacement @ Charles Cole Hospital with Dr. Giannotti. The staff at the hospital were wonderful. The PA's Jason S and Kevin G. are amazing and professional. My surgery with Dr Giannotti was very successful and I am pain free.

Coudersport, PA - Feb 24 2017

Review for Dr. Bradley Giannotti, MD

Dr Wei has treated me for an eye hemorrhage and performed annual checkups for me over several years. I couldn't be happier with his treatment and he has my total confidence with regard to my eye care.

in Coudersport, PA - Dec 29 2016

Review for Dr. Lawrence Wei, MD

in Agawam, MA - Dec 23 2016

Review for Dr. Frank Arnal, MD

Diagnosed my fibromyalgia after seeing other doctors and specialists. Treatment given allowed me to return to my job and activities.

in Olean, NY - Dec 13 2016

Review for Dr. James Vandewall, MD

caring and to the point . Patient comfort is his goal. He helped me tremendously

bradford, pa - Oct 27 2016

Review for Dr. Jagjit Tandon, MD

Dr Vandewall is very knowledgeable, caring, thorough.

in Olean, NY - Oct 20 2016

Review for Dr. James Vandewall, MD

in Linden, PA - Sep 27 2016

Review for Dr. Bradley Giannotti, MD

in Portsmouth, NH - Jul 01 2016

Review for Dr. Frank Arnal, MD

Amazing one of a kind doctor with exceptional patient care! The best!

in Coudersport, PA - Jun 19 2016

Review for Dr. Ahmad Awada, MD

Horrible old bat. Non caring and a liar. Very judgemental and not up to date in current care. Do not see her.

Emporium, PA - Jun 17 2016

Review for Dr. Mary Hermann, MD

in Allegany, NY - May 05 2016

Review for Dr. Bradley Giannotti, MD

Great staff. Dr. Miller is excellent, shows much empathy towards what would be embarrassing situations.

in Ulysses, PA - Apr 25 2016

Review for Dr. Susan Miller, MD

in Coudersport, PA - Mar 11 2016

Review for Dr. Cara Fink, MD

Does not even want to talk about your symptoms. Rude and disrespectful from the moment he came in the door.

Feb 29 2016

Review for Dr. Frank Horn III, MD

great he found out what was won will my stomach he is very caring

in Coudersport, PA - Feb 09 2016

Review for Dr. Jeffrey Nolt, MD

Elmira, NY - Jan 28 2016

Review for Dr. William Muuse, MD

Terrific doctor!

Apr 19 2019

Review for Dr. Serge Dauphin, MD

I think he is a great physician.

Apr 18 2019

Review for Dr. Serge Dauphin, MD

Great doctor.

Apr 18 2019

Review for Dr. Serge Dauphin, MD

Great doc! Knowledgeable and good bedside manner

Mar 26 2019

Review for Dr. William Muuse, MD

Very good care.

Jan 01 2019

Review for Dr. Jason Tronetti, DO

Great knowledge

Coudersport, PA - Apr 23 2017

Review for Dr. Mazen Fouany, MD

He is absolutely thorough & a wonderful Doctor!

Clearfield, PA - Jul 25 2016

Review for Dr. David Kulling, MD

Location

Upmc Cole

1001 E 2nd St, Coudersport, PA 16915