St. Luke's Hospital - Bethlehem Campus

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

Cardiac Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

8 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

4 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

78%

Would definitely recommend
8% higher than the national average

St. Luke's Hospital - Bethlehem Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

St. Luke's Hospital - Bethlehem Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Dr Pollice was very kind, compassionate, explained everything to my satisfaction. Staff was very professional and courteous. A most pleasant experience.

Irma Haydee Roman Jul 31 2020

Review for Dr. Pollice

It was a very pleasant visit. She listened to me and explained everything clearly.

Mindy L. S. Jul 31 2020

Review for Dr. Baker

Dr. Pollice explained everything and took the time to answer all my questions. He is thorough and always expresses concern and my best interest.

Patricia A. Miller Jul 30 2020

Review for Dr. Pollice

I found the doctor to be friendly and easy to talk to. She took her time explaining things and went over follow up options.

Rob Jul 29 2020

Review for Dr. Crosson

Jul 29 2020

Review for Dr. McGinley

Dr Dunne was very thorough and extremely friendly! She saw a lesion on my arm and walked me up to the dermatologist and made sure I was seen. She went over and above I will never see another doctor. Amazing!

Emlen C Whipple Jul 28 2020

Review for Dr. Dunne

Dr. Seetharaman is a wonderful caring doctor! She listens to you and understands your needs. Beautiful person inside and out ??

Helen M. Semanski Jul 28 2020

Review for Dr. Seetharaman

Frank Cole Jr. Jul 28 2020

Review for Dr. Sokunbi

I have been going to Dr. Kane for about 15 years. He is a great listener and actually cares about his patients. I trust all of his care recommendations.

Jack G. Jul 28 2020

Review for Dr. Kane

Dr. Crosson is more than a doctor. She is a caring, impactful, educational, patient person. I would recommend her to everyone, and I have! Thank you, Dr. Crosson for you and what you do and who you represent! Greatly appreciated!

Ann McCoach Jul 28 2020

Review for Dr. Crosson

Excellent Doctor. He takes his time with his patients. He is very interested in what patients want and and need to say. Highly recommended!

Nancy Jul 27 2020

Review for Dr. Proothi

Excellent care. Listens to patient problems

Judy Sell Jul 25 2020

Review for Dr. Dunne

Dr. Wakstein is awesome . #1 he listens #2 is thorough #3 down to earth. He treats you like family. I can’t say enough good about him.

Jeanne Jul 24 2020

Review for Dr. Wakstein

Very pleasant, took time to explain my condition and returned a call I made to his office very promptly.

Jul 24 2020

Review for Dr. Kara

The reception areas very organized. The Dr's assistant was efficient.as was the Dr..He was excellent in explaining and answering questions. A truly top notch practice!

Sandra Krieger Jul 24 2020

Review for Dr. Pollice

Top notch doctor. Very knowledgeable, patient, and thorough. The office staff and the nurse are awesome too. Highly recommended.

Jeffrey Kotz Jul 24 2020

Review for Dr. Manzella

Great personality Did not feel rushed through the visit

Jul 24 2020

Review for Dr. Hawk

Dr was very friendly and thorough . She took her time explaining my xray results. I would recommend to anyone.

Judy Jul 23 2020

Review for Dr. Crosson

Heather Jul 22 2020

Review for Dr. Choquette

Yes I already have referred friends to Dr. Sorrento. I felt he provided me the best care for my problem.

Kathy Urban Jul 21 2020

Review for Dr. Sorrento

Caring, compassionate. He explains everything thoroughly and listens to you as well.

Lisa Gilly Jul 21 2020

Review for Dr. Falatyn

The visit was Excellent truly professional. Never felt uncomfortable. I will recommend him to my family and friends.

DOUGLAS Wynn Jul 21 2020

Review for Dr. Goulston

It was a wonderful experience compared to my previous surgery his pain management is great

George webster Jul 21 2020

Review for Dr. Pollice

Jul 21 2020

Review for Dr. Jaworek

Very impressed with Dr Kaufman. He explained everything in detail and showed extreme compassion. He is recommended !

Ed Gloss Jul 20 2020

Review for Dr. Kaufman

Herman Hensen Jul 17 2020

Review for Dr. Goulston

Great doctor. Very personable and knowledgeable. A pleasure to have a visit with him. 5*****!

William Kordilla Jul 16 2020

Review for Dr. Cook

I have complete confidence in Dr. Keeler’s knowledge, expertise, & experience to care for my child and family! Dr. Keeler is very patient, calm, and caring. Great doctor-trust his recommendations completely! Top notch! Can’t say enough positive things about him!

Jul 16 2020

Review for Dr. Keeler

Charlotte Unser Jul 16 2020

Review for Dr. Viechnicki

Always listens to the concerns you have. Have been a patient since 2015 and have had surgery so I see him often. I love his entire staff.

l volkel Jul 16 2020

Review for Dr. Fayyazi

Great surgeon. I was left with lots of extra skin under my armpits after a mastectomy. Dr. Jan smoothed Amat the mounds of extra skin. He’s kind and understanding. A fabulous plastic surgeon.

Doris Grau Jul 15 2020

Review for Dr. Jan

professional onpoint

Lillian L. Jul 15 2020

Review for Dr. Naftulin

very good experience.

Katherine C. Jul 15 2020

Review for Dr. Naftulin

he is always professional, friendly and I put full trust in him.

George L. Jul 15 2020

Review for Dr. Naftulin

always positive and beneficial

Dan M. Jul 15 2020

Review for Dr. Naftulin

Dr. Bieniek is a good doctor who I would recommend to others needing a rheumatologist!

Doug Field Jul 14 2020

Review for Dr. Bieniek

Dr. Cook was amazing. He gave me a thorough explanation and treatment plan, which accommodated my lifestyle. His demeanor was awesome! I Highly recommend him!

Jul 11 2020

Review for Dr. Cook

The best caring doctor that I ever had. Spends time with you ,listens and explains everything.. I would also give 10 stars if possible..

Angela. C Jul 11 2020

Review for Dr. Myers

Dr. Pollice is an excellent surgeon no problems with my total replacement of my right knee. He is very easy to talk to answers all your question. I have already recommended him to my friends. I am very happy with my experience.

BC Jul 10 2020

Review for Dr. Pollice

always plesent and caring make you feel important,show great care

Edward . . J. C. Jul 07 2020

Review for Dr. Naftulin

Dr. Cook is fantastic. He treated my 6yr old and was so patient and kind to her and calmed down her nerves during her visit. I see him as well. He answered all of my questions and he explained everything in detail to me about my procedure.

Jul 07 2020

Review for Dr. Cook

Linda Jul 07 2020

Review for Dr. Dunne

Merry Jul 04 2020

Review for Dr. Kracht

Cindy G. Jul 04 2020

Review for Dr. Sundlof

Louis P. Jul 03 2020

Review for Dr. Avallone

From front desk to dental assistant to Dr. Goulston...I couldn’t have asked for a better team! I was so scared but Dr. G did an amazing job and even called me later to follow up! Highly recommend.

Lori-Ann Jul 02 2020

Review for Dr. Goulston

Jul 02 2020

Review for Dr. Goulston

Emily Jul 01 2020

Review for Dr. Lukaszczyk

Polite, friendly, and professional.

Rick Jul 01 2020

Review for Dr. Dunne

From the front desk to the procedure table the entire staff has been friendly and incredibly helpful. I have felt very comfortable and will definitely recommend.

Brian M. Jul 01 2020

Review for Dr. Naftulin

What went well? Everything.

Machemer Jun 30 2020

Review for Dr. Brislin

Lou Binder Jun 30 2020

Review for Dr. Maloney

He answered all my questions and more. He doesn't rush you and communicate well with his patients.

Claire Blanchette Jun 29 2020

Review for Dr. Cesanek

Excellent Dr and excellent staff. I live an hour away and won’t go anywhere else. Thank you again!

Gregory Coward Jun 27 2020

Review for Dr. Goulston

Dennis Magan Jun 27 2020

Review for Dr. Desai

Jun 27 2020

Review for Dr. Crosson

Dr. Dunne is clear and did a good job of diagnosing and treating my pain.

Dean B. Jun 25 2020

Review for Dr. Dunne

Dr. Krafczyk was as always very courteous and informative. I always feel confident that I always receive the best care!

Gloria Marino Jun 23 2020

Review for Dr. Krafczyk

Routine 6 month examination aftermath from my stroke 2 years earlier exam went well everything look good.

Excellent neurologist highly recommend Jun 23 2020

Review for Dr. Coni

Great experience from start to finish. Great communication from office staff. Highly suggest for wisdom teeth removal. Zero issues - even with Covid.

Deborah Jun 23 2020

Review for Dr. Maloney

no problem

J. A. Jun 22 2020

Review for Dr. Naftulin

from my first appointment till my injection everything went very well.

Eric S. Jun 22 2020

Review for Dr. Naftulin

Dr. Bieniek is fantastic caring knowledgeable and listens to the problems you are having, then comes up with a sound strategy to address your concerns.

Carl Jun 22 2020

Review for Dr. Bieniek

Trust him with mine and my families life, do I need to say more!?

Scott Smith Jun 21 2020

Review for Dr. Raso

I was pleased with my visit & shots which I received the pain in my shoulder stopped for three hours. But after that period the pain came back quite strong but I dealing with it with pain pills and the pain is subsiding. Hope I can sleep tonight without pain but only time will tell.

Antoinette Fraga Jun 20 2020

Review for Dr. Dunne

Peter (Greg) Jun 20 2020

Review for Dr. Raso

Alice Bornheimer Jun 19 2020

Review for Dr. Sokunbi

thorough and personable. gives options. little or no wait time. Knee shots given without pain.

Jun 19 2020

Review for Dr. Krafczyk

Good Doctor,I like her alot

Mary Karen Defrain Jun 19 2020

Review for Dr. Bieniek

Frank Nastasee Jun 19 2020

Review for Dr. Sokunbi

He's nice and easy to work with, helped me with few things. Helped with switching meds, around until i had right amount of whatever.

Jun 18 2020

Review for Dr. Becker

Very professional caring listened answered questions

Lori Sherman Jun 18 2020

Review for Dr. Zhang

Kellie Williams Jun 18 2020

Review for Dr. Sokunbi

Dr Crosson is the best. Has helped me manage chronic knee pain from injury and arthritis for several years, postponing the need for invasive procedures. Thank you.

Jun 18 2020

Review for Dr. Crosson

Dr. Maloney and staff are awesome. Have had a tooth pulled and implant inserted. Very professional and speaks in great detail. Highly recommend. Steven Parrish

Steven Parrish Jun 18 2020

Review for Dr. Maloney

The staff and Dr O'brien were careful with complete exam. Cataracts were noted however could not be corrected with surgery due to the developing covid-19 shutdown.

Richard Beranek Jun 17 2020

Review for Dr. O'Brien

Dr. Crosson was great. She explained everything in detail and gave me all my options. I was very impressed.

Lorrie Scherline Jun 17 2020

Review for Dr. Crosson

Dr. Goulston is AMAZING!! He was very pleasant, explained everything, answered all my questions and made me feel at ease. His staff was just as great. I highly recommend him & his practice.

Samantha Howlett Jun 17 2020

Review for Dr. Goulston

Excellent doctor. Always takes time to answer any questions. Does not push pills or unnecessary medical interventions. Caring, humane, professional doctor, as evidenced over 25 years.

Jun 17 2020

Review for Dr. Kundu

Great

Jun 17 2020

Review for Dr. Goulston

I had lumbar injections by him. He used off label drugs which I specifically asked him not to. He admitted to it. I said I’d sue him. I got my medical records and that was omitted from my file. He’s sneaky and for profit with northeast rehab. He made my condition worse. Don’t go to him.

Jun 17 2020

Review for Dr. Naftulin

Dr. Dunne has been my favorite doctor for several years! She is a compassionate, caring individual who alwaysi has several recommendations for any body issues I have. She is extremely knowledgeable, a great listener and a wonderful human being!

Shannon S Jun 17 2020

Review for Dr. Dunne

Greg Jacobs Jun 17 2020

Review for Dr. Pollice

Very informative, everything explained in detail. Down to earth Doctor

J. Cool Jun 16 2020

Review for Dr. Hawk

We met every week for 6 weeks and saw constant improvement. But, more importantly, Dr. Bastidas continually listened to my concerns and addressed them nicely.

Marianne O. Jun 16 2020

Review for Dr. Bastidas

MD (Dee) H Jun 15 2020

Review for Dr. McConnell

Always very thorough and give you all the options. Would recommend her to anyone I know !!!!

Jun 13 2020

Review for Dr. Dunne

Marianne Zarro Jun 12 2020

Review for Dr. Maloney

Baby Mother and Family all well cared fot

J Bulson Jun 11 2020

Review for Dr. Stevens

Tiffany A Morrell Jun 11 2020

Review for Dr. Strohm

I would definitely recommend her!

Doreen Burgess Jun 10 2020

Review for Dr. Crosson

Dr haverly was a delight to work with. He's a good listener and takes his time with patients.

NinaMarie F Omaggio Jun 09 2020

Review for Dr. Haverly

It's always pleasant to have a visit with Dr. Kramer. He is always on time, efficient, pleasant, and professional.

beata schaible Jun 09 2020

Review for Dr. Kramer

Incredibly thorough and compassionate. I highly respect Dr. Ternopolska.

Kim Karaman Jun 09 2020

Review for Dr. Ternopolska

Chris and Kathryn Jun 07 2020

Review for Dr. Lacey

Dr Myers is an excellent physician. She treats with compassion and professionalism. What can't find her. This may be part of some anti-competion agreement. BUT it is a major disservice to her patients. What kind of crap is this. Come on lvhn.

Jun 06 2020

Review for Dr. Myers

Location

St. Luke's Hospital - Bethlehem Campus

801 Ostrum St, Bethlehem, PA 18015

Frequently Asked Questions

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