Saint Joseph Medical Center

71%

Patients that would definitely recommend
1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

71%

Would definitely recommend
1% higher than the national average

Saint Joseph Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Saint Joseph Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

I love Dr. Guiles and her staff. Always treated with respect. She really listens to me and works with me. For a person like myself that has medical anxiety she is the best.

Sep 09 2020

Review for Dr. Guiles-Lachina

I thought all the staff was nice and professional and the doctor answered all my questions and did not rush my appointment would highly recommend him

Thomas Vickery Sep 05 2020

Review for Dr. Solanki

great doctor and staff had euro lift done it was simple some pain first day after that great

Aug 20 2020

Review for Dr. Henry

Dr Clements is a no nonsense compassionate physician with superb diagnostic skills. His office staff are a pleasure to deal with. A country doctor with big city service.

Dan Thomas RN Aug 17 2020

Review for Dr. Clements

Aug 12 2020

Review for Dr. Sotomayor

Dr. Solanki spends a surprising amount of time with his patients answering questions and explaining answers. I like that his office is not overflowing with patients, as has been my experience in other offices.

Aug 10 2020

Review for Dr. Solanki

After 5 years of trying to get my previous Family Dr. to take my pain seriously, my new Family Dr. took action and got me seen here. I finally have a diagnosis of RA. Relieved it isn't just a part of getting older, like my previous doctor said to me every time I complained of pain.

Cheryl Aug 09 2020

Review for Dr. Borofsky

Dr. Henry was my first urologist about 30 years ago. I was extremely pleased and impressed with his expertise, professionalism and concern. My recent experience was the same. I highly recommend him.

Ronald Bond Aug 07 2020

Review for Dr. Henry

Kimberly Marinelli Aug 07 2020

Review for Dr. Chesen

I have had a condition for years with no relief. Dr. Krueger has been very concerned and understanding . Because of her compassion and determination, the quality of my life has changed and I can never thank her enough. I am forever grateful to Dr. Krueger for genuinely caring. .

Diane, Birdsboro Aug 06 2020

Review for Dr. Krueger

He was easy to talk to and knew what he was doing.

Albert J Myers Aug 06 2020

Review for Dr. Mazuz

I've been going to St Joe clinic for many years. When I first met Dr. Stella I liked her right off the back. She actually listens to her patients, and doesn't take it upon herself to decide for you! I applaud Dr.Stella?? I wish we had more doctors like you!!

Evelyn Aug 04 2020

Review for Dr. Stella

Dr. Hill is an amazing surgeon. He also has a great sense of humor and his bedside manner is top notch. I’d have brain surgery three times over if he was my surgeon.

Savanna Bailey Aug 03 2020

Review for Dr. Hill

Lynn R Aug 02 2020

Review for Dr. Walker

Aug 01 2020

Review for Dr. Mehta

He was very nice and he took time and answer my question

Gina Ciabattoni Jul 24 2020

Review for Dr. Rogers

Jul 22 2020

Review for Dr. Nat

Marie Jul 21 2020

Review for Dr. Hill

Have been seeing Dr. Blecker for years. Kind, patient. Takes time to listen. If I call office, he calls me back to check up on me. I have great respect for him and trust him.

Martha Hafer Jul 18 2020

Review for Dr. Blecker

The office staff is always friendly. Dr. Shollenberger is always prompt, courteous and answers my questions. I am very satisfied with the care I receive,

charon snyder Jul 13 2020

Review for Dr. Shollenberger

Yes, I definitely would! She spent time with me and Listened to me!!

Susan E Deremer Jul 11 2020

Review for Dr. Kissling

Thorough and caring

Joel P Fastow Jul 08 2020

Review for Dr. Henry

He tried everything to help me before just saying i needed foot surgery and my surgery came out. Great .if u have a problem and. Office is not open he calls u back with in ten mins and gets u in the. Same day or. Next day he listens and. Does. His. Best and i appreciate him so much

Jul 06 2020

Review for Dr. Stringer

Bill Jul 02 2020

Review for Dr. Henry

Jun 29 2020

Review for Dr. Altomare

Very patient, understanding and takes the time to explain things. He is also very thorough

Jun 27 2020

Review for Dr. Kim

Very informative and a great staff. Comfort level very high for office visits and procedures.

James Bauer Jun 24 2020

Review for Dr. Henry

Barbara M. Fahy Jun 20 2020

Review for Dr. Mann-Harbonic

I suffered from an enlarged prostate and under Dr. Henry's care he suggested the UroLift procedure. My entire lifestyle has been changed for the better.

Jim Surgeoner Jun 19 2020

Review for Dr. Henry

Dr. Reedy made the process so seamless and easy. Answered all questions without hesitation. Recovery was a breeze. I would recommend him to anyone!

Melissa Jun 17 2020

Review for Dr. Reedy

I've been suffering with chronic severe pain for 3 years now. Dr. Yesavage took all medical conditions into play with my pain. To say she is fantastic is an understatement. Very blessed to have her take care of me. 5 stars seriously isn't enough for her rating.

Kristina Wynne Jun 13 2020

Review for Cheryl Yesavage

Dr. Reedy is always more than willing to sit and listen to as many questions as necessary.

Kelly Wendler Jun 12 2020

Review for Dr. Reedy

I went to Dr. Reedy for breast augmentation and he made me feel extremely comfortable. His staff were friendly! I love my body! Thank you Dr. Reedy

Jun 12 2020

Review for Dr. Reedy

K. Steg. Jun 12 2020

Review for Dr. Reedy

My visit was pleasant and wouldn’t ask for anything different. The whole staff was so friendly and Dr. Reedy was so kind. I love my look and would recommend BERKS PLASTIC SURGERY to everyone!!

Amanda Korch Jun 12 2020

Review for Dr. Reedy

Jaime Jun 12 2020

Review for Dr. Reedy

Dr. Reedy was very thorough, personable and took the time to listen to my needs. He answered every question I had and made me feel like I was his primary focus. I wish I would have had this surgery 20 years ago!

Andrea Jun 12 2020

Review for Dr. Reedy

Jun 06 2020

Review for Dr. Clements

Bruce Jun 05 2020

Review for Dr. Monath

Katie B Jun 02 2020

Review for Dr. Consoli

The best.

Jess Kreider May 28 2020

Review for Dr. Dicicco

Evan C. Er May 27 2020

Review for Dr. Walker

Excellent ! Dr E listens intently to what your issue is, always has a resolution. She does not take a chance on guessing your ailment she will send you for tests or specialist to get answers. No guessing here.

May 27 2020

Review for Dr. Erlikh

Excellent!

May 27 2020

Review for Dr. Mariglio

Mark Mayhue May 23 2020

Review for Dr. Bustillo

I saw Dr Shah 2X via telemedicine during the COVID19 crisis. He was very thorough in his questions to me and in his answers when I had questions for him. Dr Shah is pleasant and explains things in a way that’s easy to understand.

Regina May 22 2020

Review for Dr. Shah

Austin McKale May 15 2020

Review for Dr. Kohl

Dr. Caesar is patient, knowledgable, informative and a very good bedside manner. Im from PA and would fly to CA to see him if needed

Lucretia Christman May 08 2020

Review for Dr. Luo

Expert in his area & did really well to help me with my procedure & surgery. He’s straight to the point & quick with his inperson meetings because he seems quite busy but it’s only reasonable as he seems to try to help everyone he sees.

May 05 2020

Review for Dr. Henry

S. Ahmad May 03 2020

Review for Dr. Reedy

Very satisfied

Shelby May 01 2020

Review for Dr. Reedy

MT May 01 2020

Review for Dr. Reedy

Dr. Reedy payed attention to exactly the results I was looking for, input my faith in him and I got exactly what I wanted! I can not recommend him enough!

Sarah Faust May 01 2020

Review for Dr. Reedy

May 01 2020

Review for Dr. Reedy

Amanda Apr 30 2020

Review for Dr. Reedy

My experience with Dr. Henry was perfect! He is a no nonsense kind of doctor. He was to the point and facts. I highly recommend him to anyone!

Apr 28 2020

Review for Dr. Henry

Apr 28 2020

Review for Dr. Monath

I liked how much time he took asking questions about my condition. With his help I am symptom free.

Brenda J Clifford Apr 24 2020

Review for James Kline

Tim McDonald Apr 23 2020

Review for Dr. Nicholas

My wife and I have been patients of Dr. Alan Levine for over 20 years. We have found him to be a very compassionate and competent physician. He takes an interest in our total well-being, and is not just focused on data. We have great trust in his medical judgement. We recommend him highly.

Apr 21 2020

Review for Dr. Levine

D. Shinn Apr 21 2020

Review for Dr. Parikh

Carol-Ayn Shinn Apr 17 2020

Review for Dr. Neuman

He saved my life and gave me 7 more years from terrible cancer diagnoses. Highly highly recommended a “doctor who finally listened”.

Margie Fitz Apr 16 2020

Review for Dr. Shah

Richard brown Apr 08 2020

Review for Dr. Stella

Jennifer Moss Apr 07 2020

Review for Dr. Gold

Dr. Bandy is a very compassionate physician, she listens to her patients and takes her time and she answers all questions. I highly recommend her.

Christine Mar 26 2020

Review for Dr. Bandyopadhyay

Dr. Neuman is one of the most qualified and caring Dr.s I have ever known. He has treated me for Carpal Tunnel, Quir devein, knee injury and hand problems through the years.

Carol Orr Mar 25 2020

Review for Dr. Neuman

Mar 20 2020

Review for Dr. Putnam

I’ve been seeing Dr Henry for frequent urination problem having to get up 3 to 4 times a night , Dr Henry recommended a UROLIFT procedure which greatly reduced the problem , now I can resume a normal life style without looking for the next restroom. Thank you Dr Henry

Mar 17 2020

Review for Dr. Henry

Poor bedside manner, not a good listener

Timothy R Mar 12 2020

Review for Dr. Henry

Pam Mar 11 2020

Review for Dr. Muallem

I believe Dr. Arparna Mele was informative, explaining treatments & reasons for prescribed medications.

Florence Kontos Mar 10 2020

Review for Dr. Mele

Amy Mar 02 2020

Review for Dr. Stapinski

Leni Lorah Feb 27 2020

Review for Dr. Kohl

Great office staff and very professional

Feb 27 2020

Review for Dr. Wolf III

Fred Russell Feb 27 2020

Review for Dr. Shah

Reginald Horton Feb 20 2020

Review for Dr. Ghanta

TODD L. Feb 19 2020

Review for Dr. Henry

Scott Fonda Feb 14 2020

Review for Erin Nomland

Mercedez Feb 13 2020

Review for Dr. Balaci

Dr. Balaci was amazing actually listened to me and explained everything. He was not in a hurry to get out of the room. All the staff was kind and professional. I would highly recommend him. Thank you Dr. Balaci and staff!

Eileen R Feb 06 2020

Review for Dr. Balaci

Prompt, friendly, professional

Feb 05 2020

Review for Dr. Henry

JOHN HENDRICKSON Jan 31 2020

Review for Dr. Henry

Dr. Bustillo performed a very extensive surgical procedure to my right foot. I was more than pleased with his care both pre and post operatively. Very reassuring and comforting, as well as an excellent surgeon.

Donna Jan 31 2020

Review for Dr. Bustillo

Took a little while to get in, about 8 weeks and I was the PA Amy with Dr. Walker. Amy was great and Dr. Walker spent a lot of time with me as well making sure that all my questions were answered.

James of Mt. Joy Jan 30 2020

Review for Dr. Walker

Jan 27 2020

Review for Dr. Newman

Wanda Jan 15 2020

Review for Dr. Terefenko

Everyone was friendly, professional and helpful, including Dr Terefenko.

Larry A Duncan Jan 13 2020

Review for Dr. Terefenko

My years with her have proven to show me how doctors can be and should be to their patients! I will follow her as long as she’s in the area!

Pat Jan 11 2020

Review for Dr. Gurski

Eye Bags Be Gone! Jan 08 2020

Review for Dr. Schlechter

Jan 08 2020

Review for Dr. Monath

Dr. Muallem is a very intelligent man that has a great bedside manner. I highly recommend him and his staff. The office has a warm feeling and the receptionist are very friendly and helpful. Dr. Muallem has helped me through some hard times. I wouldn't have asked for a better doctor.

L Thomas Jan 03 2020

Review for Dr. Muallem

James was very thorough and helped diagnose a condition my primary said was nothing.

Gerald Walsh Jan 01 2020

Review for James Kline

Mike Collingwood Dec 14 2019

Review for Dr. Terefenko

I would absolutely recommend Dr Terefenko and his associate Justin. They tell it like it is and don’t pull any punches. I surely appreciate their frankness. And they make sure that you understand everything.

Dec 14 2019

Review for Dr. Terefenko

Jesse Dec 13 2019

Review for Dr. Schlechter

Location

Saint Joseph Medical Center

2500 Bernville Rd, Reading, PA 19605

Frequently Asked Questions

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