Reading Hospital

69%

Patients that would definitely recommend
1% lower than the national average


Reading Hospital is a medical facility located in West Reading, PA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Critical Care Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Reading Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Reading Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

I saw Dr. Zimmerman for a broken toe. He had me in and out of the office in about an hour, and that included setting the broken bone (painlessly!), and xrays. I would definitely recommend Dr. Zimmerman to anyone in need of a foot doctor/surgeon.

Deb Lawhorne Aug 04 2020

Review for Dr. Zimmerman Jr

I initially made the appointment for my son. Had such an amazing encounter, she was so clear with the plan and really was open to my concerns that I made an appointment for myself that day.

LM Aug 03 2020

Review for Dr. Allawh

Lynn R Aug 02 2020

Review for Dr. Walker

Very good bedside manner. Cares about her patients.

Dennis Arner Aug 01 2020

Review for Dr. Latycheva

Very professional and thorough

Jul 28 2020

Review for Dr. Zimmerman Jr

He was very nice and he took time and answer my question

Gina Ciabattoni Jul 24 2020

Review for Dr. Rogers

Marie Jul 21 2020

Review for Dr. Hill

Have been seeing Dr. Blecker for years. Kind, patient. Takes time to listen. If I call office, he calls me back to check up on me. I have great respect for him and trust him.

Martha Hafer Jul 18 2020

Review for Dr. Blecker

I've utilized the services of Dr. Abou-Saab for four years and Dr. Abou-Saab has been very personable to me. His problem is the association with Tower Health which has turned into a money-only entity. This has caused a trickle-down process affecting the office personnel of affiliated doctors.

Jul 17 2020

Review for Dr. Saab

Excellent physician who took the time to explain things and made me feel comfortable. Highly recommend!

Jul 13 2020

Review for Dr. DeAngelis

The office staff is always friendly. Dr. Shollenberger is always prompt, courteous and answers my questions. I am very satisfied with the care I receive,

charon snyder Jul 13 2020

Review for Dr. Shollenberger

Thorough and caring

Joel P Fastow Jul 08 2020

Review for Dr. Henry

He tried everything to help me before just saying i needed foot surgery and my surgery came out. Great .if u have a problem and. Office is not open he calls u back with in ten mins and gets u in the. Same day or. Next day he listens and. Does. His. Best and i appreciate him so much

Jul 06 2020

Review for Dr. Stringer

Deb Hook Jul 02 2020

Review for Dr. Malloy

Bill Jul 02 2020

Review for Dr. Henry

Jun 29 2020

Review for Dr. Altomare

Deb Hook Jun 28 2020

Review for Dr. Altman

George Wausnock Jun 26 2020

Review for Dr. Blackstone

Michelle Jun 25 2020

Review for Dr. Fehnel

Very informative and a great staff. Comfort level very high for office visits and procedures.

James Bauer Jun 24 2020

Review for Dr. Henry

K Kehler Jun 22 2020

Review for Dr. Nagarsheth

Barbara M. Fahy Jun 20 2020

Review for Dr. Mann-Harbonic

I suffered from an enlarged prostate and under Dr. Henry's care he suggested the UroLift procedure. My entire lifestyle has been changed for the better.

Jim Surgeoner Jun 19 2020

Review for Dr. Henry

I've been suffering with chronic severe pain for 3 years now. Dr. Yesavage took all medical conditions into play with my pain. To say she is fantastic is an understatement. Very blessed to have her take care of me. 5 stars seriously isn't enough for her rating.

Kristina Wynne Jun 13 2020

Review for Cheryl Yesavage

he is the best 10 plus plus plus

mary ann dobrosky Jun 11 2020

Review for Dr. Slotkin

Jun 06 2020

Review for Dr. Clements

Bruce Jun 05 2020

Review for Dr. Monath

Gemdiamonds Jun 04 2020

Review for Dr. Cho

Katie B Jun 02 2020

Review for Dr. Consoli

Dr. Nemani is very knowledgable. He took extra time to explain all steps of procedures and details of the conditions of the eye. Even drew simple to understand pictures to explain things very clearly. He made me feel like my peace of mind mattered to him. Highly recommend.

Cmwtchr May 28 2020

Review for Dr. Nemani

The best.

Jess Kreider May 28 2020

Review for Dr. Dicicco

Evan C. Er May 27 2020

Review for Dr. Walker

Excellent ! Dr E listens intently to what your issue is, always has a resolution. She does not take a chance on guessing your ailment she will send you for tests or specialist to get answers. No guessing here.

May 27 2020

Review for Dr. Erlikh

Excellent!

May 27 2020

Review for Dr. Mariglio

He is amazing! The best surgeon I could have had for my child. He has the best bedside manner! Very kind and, most importantly, took the best care of my child possible. I would recommend him to anyone. He is the best.

May 25 2020

Review for Dr. Mueller

Jessica A Simkulet May 25 2020

Review for Dr. Klombers

I saw Dr Shah 2X via telemedicine during the COVID19 crisis. He was very thorough in his questions to me and in his answers when I had questions for him. Dr Shah is pleasant and explains things in a way that’s easy to understand.

Regina May 22 2020

Review for Dr. Shah

Did not agree with suggestions from a specialist on healthcare. Refused to follow the recommendations from the specialist and said she knows better.

May 22 2020

Review for Dr. Guertler

She was very clear in explaining all my options when it came to my skin care regimen. My skin has never been better since seeing Dr. Allawh. And she’s very kind and understanding. I’m glad I chose to book my appointment with her.

May 21 2020

Review for Dr. Allawh

One of the best, very thorough and compassioate... really nice person, and makes you feel at ease..glad I found her..my wife now uses her as well.

May 19 2020

Review for Dr. Lawlor

Dr Allawh is seriously the best! She spends so much time with my parents helping with my father's wound care. She really cares about his well-being and frequently calls for check-ups/check-ins. I can't thank Dr. Allawh enough for her hands-on care, she is really a gem!

May 18 2020

Review for Dr. Allawh

Austin McKale May 15 2020

Review for Dr. Kohl

Very thorough

May 15 2020

Review for Dr. Dipillo

I would highly recommend dr. Izzo at berks eye. he is an excellent surgeon. I had cataract surgery and it was a wonderful experience. he kept me feeling at ease all the time.

k. laroche May 15 2020

Review for Dr. Izzo Jr

Dr. Allawh was very thorough in helping me find a treatment plan for my acne. I am extremely happy with the service I received, this is the first time I have had a doctor really listen to my concerns and help me reach my skin goals. Thank you Dr. A!

May 14 2020

Review for Dr. Allawh

Had a wonderful visit. She was thorough and truly met all my needs, plus some, throughout appointment and procedure. Impressed by her genuine care for my wellbeing.

Thea May 10 2020

Review for Dr. Tilich

Dr. Caesar is patient, knowledgable, informative and a very good bedside manner. Im from PA and would fly to CA to see him if needed

Lucretia Christman May 08 2020

Review for Dr. Luo

Expert in his area & did really well to help me with my procedure & surgery. He’s straight to the point & quick with his inperson meetings because he seems quite busy but it’s only reasonable as he seems to try to help everyone he sees.

May 05 2020

Review for Dr. Henry

John Schultz May 03 2020

Review for Dr. Kao

Dr Mei was extremely professional and even told me the results right away. I had emailed him to get my results sent to my surgeon and he was on top of that. Thank you very much!!

Zena May 01 2020

Review for Dr. Mei

My experience with Dr. Henry was perfect! He is a no nonsense kind of doctor. He was to the point and facts. I highly recommend him to anyone!

Apr 28 2020

Review for Dr. Henry

I was a patient of Dr Ambarian from 2006 to 2016 when I moved from the area. I always had excellent care and I liked her very much as a person and a physician.

Apr 28 2020

Review for Dr. Ambarian

Apr 28 2020

Review for Dr. Monath

I liked how much time he took asking questions about my condition. With his help I am symptom free.

Brenda J Clifford Apr 24 2020

Review for James Kline

Rochelle Apr 23 2020

Review for Dr. Fieo

Tim McDonald Apr 23 2020

Review for Dr. Nicholas

Best Doc to have if you have heart problems. He is the best always listens and always compassionate. He truly wants to help you get better and have a better life. I will always go to Dr Pattillo.

Mike Morrissey Apr 22 2020

Review for Dr. Pattillo

My wife and I have been patients of Dr. Alan Levine for over 20 years. We have found him to be a very compassionate and competent physician. He takes an interest in our total well-being, and is not just focused on data. We have great trust in his medical judgement. We recommend him highly.

Apr 21 2020

Review for Dr. Levine

D. Shinn Apr 21 2020

Review for Dr. Parikh

Carol-Ayn Shinn Apr 17 2020

Review for Dr. Neuman

He saved my life and gave me 7 more years from terrible cancer diagnoses. Highly highly recommended a “doctor who finally listened”.

Margie Fitz Apr 16 2020

Review for Dr. Shah

Apr 15 2020

Review for Dr. Allawh

Dr. Adam Altman Apr 13 2020

Review for Dr. Altman

Jennifer Moss Apr 07 2020

Review for Dr. Gold

Excellent, but as of 3/30/20, I find him in the Hamburg Medical practice under Tower Health.

Ginger Olsen Mar 31 2020

Review for Dr. Baney

Thank you to Dr. Tiedeken and all staff! Everyone I had the opportunity to interact with was professional, warm and friendly. It speaks volume about you and your practice.

Mar 30 2020

Review for Dr. Tiedeken

Dr Allawh provides exceptional care. My husband and I are both very pleased with how detail oriented Dr A is. She took time to explain to us what she is doing & why, thoughtful and caring tone.

Mar 26 2020

Review for Dr. Allawh

Dr. Bandy is a very compassionate physician, she listens to her patients and takes her time and she answers all questions. I highly recommend her.

Christine Mar 26 2020

Review for Dr. Bandyopadhyay

Dr. Neuman is one of the most qualified and caring Dr.s I have ever known. He has treated me for Carpal Tunnel, Quir devein, knee injury and hand problems through the years.

Carol Orr Mar 25 2020

Review for Dr. Neuman

I see "rude" is the word of choice in describing him, add my rude, arrogant, and disrespectful to the mix Was an inpatient so didn't have much choice but to see him, I will NOT be using him for the follow up.

Mar 25 2020

Review for Dr. Kelly

Mar 20 2020

Review for Dr. Putnam

He was very compassionate and was a good listener. He laid out a clear plan.

Ed Schiavo Mar 19 2020

Review for Dr. Villeneuve

Mar 18 2020

Review for Dr. Kimmel

I’ve been seeing Dr Henry for frequent urination problem having to get up 3 to 4 times a night , Dr Henry recommended a UROLIFT procedure which greatly reduced the problem , now I can resume a normal life style without looking for the next restroom. Thank you Dr Henry

Mar 17 2020

Review for Dr. Henry

David H Foster Mar 17 2020

Review for Dr. Blackstone

She really took the time to listen to my daughter's concern about her acne. She looked through all of her over the counter products and was able to help us come up with a good regimen. My daughter & I were extremely happy with our visit and will follow with Dr Rina in the future.

Mar 16 2020

Review for Dr. Allawh

Christine Weld Mar 12 2020

Review for Dr. Slotkin

Poor bedside manner, not a good listener

Timothy R Mar 12 2020

Review for Dr. Henry

LynneJ. Mar 12 2020

Review for Dr. Katz

Mar 11 2020

Review for Dr. Magaji

Been seeing doctor blasiol for 29 years. Ithe wait is definitely worth while.

Mar 11 2020

Review for Dr. Blasiol

Pam Mar 11 2020

Review for Dr. Muallem

I believe Dr. Arparna Mele was informative, explaining treatments & reasons for prescribed medications.

Florence Kontos Mar 10 2020

Review for Dr. Mele

Dr B Mar 10 2020

Review for Dr. Cheatle

Not good. Told him i drink a lot of water-he said you can cut it out, you don’t live in a desert..... how rude. Guess he doesn’t know you are supposed to drink 2-3 liters of water per day. Has absolutely no bedside manner.

M. Kouvaros Mar 10 2020

Review for Dr. Silverman

Dr. Shaw is an excellent physician with a wonderful bedside manner. He truly takes his time with you and explains everything in a way that you really have an understanding of what is going on with your eyes. I feel very fortunate to have found such wonderful doctor so close to home

Karin S Mar 07 2020

Review for Dr. Shaw

Amy Mar 02 2020

Review for Dr. Stapinski

Dr. Nord replaced both my knees. I couldn't ask for a better surgeon. I have no problem with my new knees. Would highly recommend him.

Lisa Korecky Feb 28 2020

Review for Dr. Nord

Leni Lorah Feb 27 2020

Review for Dr. Kohl

Great office staff and very professional

Feb 27 2020

Review for Dr. Wolf III

Fred Russell Feb 27 2020

Review for Dr. Shah

Robert Wagner Feb 24 2020

Review for Dr. Altman

great

Feb 24 2020

Review for Dr. Strangarity

Feb 21 2020

Review for Dr. Klombers

Fantastic Doctor!

Feb 21 2020

Review for Dr. Izzo Jr

Rhonda C. Feb 21 2020

Review for Dr. Altman

Location

Reading Hospital

420 S 5th Ave, West Reading, PA 19611

Frequently Asked Questions

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