Heart of Lancaster Regional Medical Center

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Heart of Lancaster Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Heart of Lancaster Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Dr. Maxwell Adams, DDS

Oral & Maxillofacial Surgery

87 Ratings
Dr. Maxwell Adams, DDS

Dr. Masood Ahmad, MD

Pulmonary Disease

2 Ratings
Dr. Masood Ahmad, MD

Dr. Victor Altadonna, MD

Urology

3 Ratings
Dr. Victor Altadonna, MD

Dr. Daniel Ammons, MD

Emergency Medicine

1 Ratings
Dr. Daniel Ammons, MD

Dr. Vincent Avallone Jr, DO

Orthopedic Surgery

16 Ratings
Dr. Vincent Avallone Jr, DO

Dr. Matthew Bacharach, MD

General Surgery

6 Ratings
Dr. Matthew Bacharach, MD

Dr. John Bartges, MD

Urology

3 Ratings
Dr. John Bartges, MD

Dr. Livia Baublitz, DO

Physical Medicine & Rehabilitation

1 Ratings
Dr. Livia Baublitz, DO

Dr. Seth Baublitz, DO

Orthopedic Surgery

24 Ratings
Dr. Seth Baublitz, DO

Dr. Jennie-Corinne Baublitz-Brenenborg, DO

Regenerative Medicine

2 Ratings
Dr. Jennie-Corinne Baublitz-Brenenborg, DO

Dr. Michael Bercik Jr, MD

Orthopedic Surgery

Dr. Michael Bercik Jr, MD

Dr. Alan Brader, MD

Critical Care Surgery

8 Ratings
Dr. Alan Brader, MD

Dr. Brian Calabrese, DO

Oncology

24 Ratings
Dr. Brian Calabrese, DO

Dr. Michael Campbell, DO

Orthopedic Surgery

66 Ratings
Dr. Michael Campbell, DO

Dr. Pierre Caron, MD

Family Medicine

10 Ratings
Dr. Pierre Caron, MD

Dr. Joseph Cavorsi, MD

General Surgery

2 Ratings
Dr. Joseph Cavorsi, MD

Dr. Devyani Chowdhury, MD

Pediatric Cardiology

10 Ratings
Dr. Devyani Chowdhury, MD

Dr. Bryan Cicuto, DO

Cosmetic, Plastic & Reconstructive Surgery

6 Ratings
Dr. Bryan Cicuto, DO

Dr. Mark Cohen, DO

Osteopathic Manipulative Therapy

6 Ratings
Dr. Mark Cohen, DO

Dr. Kathryn Collins, OD

Optometry

5 Ratings
Dr. Kathryn Collins, OD

Dr. Jason Comeau, MD

Vascular Surgery

Dr. Jason Comeau, MD

Dr. Wayne Conrad, MD

Hip & Knee Orthopedics

6 Ratings
Dr. Wayne Conrad, MD

Dr. Robert Conter, MD

General Surgery

17 Ratings
Dr. Robert Conter, MD

Dr. Diane Corallo, MD

Ophthalmology

6 Ratings
Dr. Diane Corallo, MD

Dr. John Cotter, MD

Family Medicine

21 Ratings
Dr. John Cotter, MD

Dr. Gregory Cox, DO

Cardiology

3 Ratings
Dr. Gregory Cox, DO

Dr. Christine Dang, MD

Emergency Medicine

Dr. Christine Dang, MD

Dr. Lindsi Dearment, DO

Family Medicine

1 Ratings
Dr. Lindsi Dearment, DO

Dr. Stacey Denlinger, DO

Osteopathic Manipulative Therapy

7 Ratings
Dr. Stacey Denlinger, DO

Dr. Donald Diverio Jr, MD

Orthopedic Surgery

14 Ratings
Dr. Donald Diverio Jr, MD

Rachel Doty, CRNP

Nursing (Nurse Practitioner)

2 Ratings
Rachel Doty, CRNP

Dr. Raymond Dragann, MD

Orthopedic Surgery

14 Ratings
Dr. Raymond Dragann, MD

Dr. Jon Dubin, DO

Emergency Medicine

1 Ratings
Dr. Jon Dubin, DO

Dr. Lena Dumasia, MD

Hematology & Oncology

1 Ratings
Dr. Lena Dumasia, MD

Dr. Richard Elkin, DO

Gastroenterology

8 Ratings
Dr. Richard Elkin, DO

Dr. Eugene Engle, MD

Family Medicine

5 Ratings
Dr. Eugene Engle, MD

Dr. Jacqueline Evans, MD

Oncology

25 Ratings
Dr. Jacqueline Evans, MD

Dr. Gregg Fasulo, MD

Orthopedic Sports Medicine

4 Ratings
Dr. Gregg Fasulo, MD

Dr. Michelle Fegley, MD

Obstetrics & Gynecology

4 Ratings
Dr. Michelle Fegley, MD

Dr. Deanne Fosnocht, MD

Pediatric Hospital Medicine

1 Ratings
Dr. Deanne Fosnocht, MD

Dr. Elizabeth Fowler, DO

Internal Medicine

6 Ratings
Dr. Elizabeth Fowler, DO

Dr. Owen Fox, DO

Geriatric Medicine

6 Ratings
Dr. Owen Fox, DO

Dr. Thomas Fromuth, MD

Obstetrics & Gynecology

7 Ratings
Dr. Thomas Fromuth, MD

Dr. David Fuchs, MD

Geriatric Medicine

4 Ratings
Dr. David Fuchs, MD

Dr. Wendell Funk, MD

Cosmetic, Plastic & Reconstructive Surgery

6 Ratings
Dr. Wendell Funk, MD

Dr. Jeffrey Gerard, MD

Internal Medicine

4 Ratings
Dr. Jeffrey Gerard, MD

Dr. John Ginder, DO

Osteopathic Manipulative Therapy

9 Ratings
Dr. John Ginder, DO

Dr. Stephen Gold, DO

Family Medicine

13 Ratings
Dr. Stephen Gold, DO

Dr. Louis Gray, MD

Family Medicine

12 Ratings
Dr. Louis Gray, MD

Dr. Barton Halpern, MD

Ophthalmology

1 Ratings
Dr. Barton Halpern, MD

Dr. Lorin Hirsch, MD

Family Medicine

8 Ratings
Dr. Lorin Hirsch, MD

Dr. Peter Hurtubise, DO

Family Medicine

30 Ratings
Dr. Peter Hurtubise, DO

Dr. Afsheen Karim, MD

Family Medicine

6 Ratings
Dr. Afsheen Karim, MD

Dr. Eric Katch, DMD

Oral & Maxillofacial Surgery

122 Ratings
Dr. Eric Katch, DMD

Dr. Amal Kebede, DO

Rheumatology

3 Ratings
Dr. Amal Kebede, DO

Dr. Brian Keener, MD

Orthopedic Hand Surgery

16 Ratings
Dr. Brian Keener, MD

Dr. Daniel Kegel, MD

Obstetrics & Gynecology

8 Ratings
Dr. Daniel Kegel, MD

Dr. Andrew Kettering, DC

Chiropractic

12 Ratings
Dr. Andrew Kettering, DC

Dr. Nazafarine Keyvani, DO

Obstetrics & Gynecology

14 Ratings
Dr. Nazafarine Keyvani, DO

Dr. Margaret Knox-Lee, DO

Pediatrics

Dr. Margaret Knox-Lee, DO

Dr. Joseph Kosakoski Jr, DO

Family Medicine

3 Ratings
Dr. Joseph Kosakoski Jr, DO

Dr. Moses Kumar, MD

Family Medicine

Dr. Moses Kumar, MD

Dr. David Kuntz Jr, MD

Hand and Upper Extremity Surgery

5 Ratings
Dr. David Kuntz Jr, MD

Dr. Anthony Lacorte, MD

Internal Medicine

11 Ratings
Dr. Anthony Lacorte, MD

Dr. Mehul Lalani, MD

Gastroenterology

8 Ratings
Dr. Mehul Lalani, MD

Dr. Naeem Latif, MD

Oncology

2 Ratings
Dr. Naeem Latif, MD

Dr. Dale Lent, DO

Internal Medicine

2 Ratings
Dr. Dale Lent, DO

Dr. Michael Leser, DO

Osteopathic Manipulative Therapy

7 Ratings
Dr. Michael Leser, DO

Dr. Kenneth Lessans, MD

Urology

12 Ratings
Dr. Kenneth Lessans, MD

Dr. Richard Levin, MD

Cosmetic, Plastic & Reconstructive Surgery

16 Ratings
Dr. Richard Levin, MD

Dr. Jeffrey Levine, DO

Nephrology

1 Ratings
Dr. Jeffrey Levine, DO

Dr. Sharee Livingston, DO

Obstetrics & Gynecology

9 Ratings
Dr. Sharee Livingston, DO

Dr. Clifford Lomboy, MD

Gastroenterology

6 Ratings
Dr. Clifford Lomboy, MD

Dr. Joy Long, MD

Orthopedic Sports Medicine

26 Ratings
Dr. Joy Long, MD

Dr. Daniel Lorenzo Jr, MD

Pain Medicine Anesthesiology

25 Ratings
Dr. Daniel Lorenzo Jr, MD

Dr. William Loretan, DO

Internal Medicine

4 Ratings
Dr. William Loretan, DO

Dr. Joseph MacDonald, DO

Internal Medicine

4 Ratings
Dr. Joseph MacDonald, DO

Dr. Mariano Mallozzi, MD

Internal Medicine

12 Ratings
Dr. Mariano Mallozzi, MD

Dr. Nicholas Mandalakas, MD

Cardiology

10 Ratings
Dr. Nicholas Mandalakas, MD

Dr. Ovais Maqbool, MD

Emergency Medicine

7 Ratings
Dr. Ovais Maqbool, MD

Dr. Enrico Martini, MD

Obstetrics & Gynecology

4 Ratings
Dr. Enrico Martini, MD

Dr. Christopher McLane, MD

Family Medicine

12 Ratings
Dr. Christopher McLane, MD

Dr. Charles Mershon, MD

Family Medicine

1 Ratings
Dr. Charles Mershon, MD

Dr. Melissa Morgan, DO

Gastroenterology

6 Ratings
Dr. Melissa Morgan, DO

Dr. Douglas Morrissey, MD

Family Medicine

1 Ratings
Dr. Douglas Morrissey, MD

Dr. Garry Mueller, MD

Family Medicine

8 Ratings
Dr. Garry Mueller, MD

Dr. Jennifer Mulhern, DPM

Podiatric Foot & Ankle Surgery

5 Ratings
Dr. Jennifer Mulhern, DPM

Dr. Linda Myers, MD

General Surgery

2 Ratings
Dr. Linda Myers, MD

Dr. Kristina Newport, MD

Hospice & Palliative Medicine

2 Ratings
Dr. Kristina Newport, MD

Dr. Khanh-Ha Nguyen, MD

Reproductive Endocrinology & Infertility

88 Ratings
Dr. Khanh-Ha Nguyen, MD

Dr. Marcelino Oliveri, DO

Orthopedic Surgery

18 Ratings
Dr. Marcelino Oliveri, DO

Dr. Henry Ostman, MD

Pulmonary Disease

9 Ratings
Dr. Henry Ostman, MD

Dr. Sunil Patel, MD

Pediatric Cardiology

Dr. Sunil Patel, MD

Dr. Sunil Patel, MD

Cardiology

2 Ratings
Dr. Sunil Patel, MD

Dr. Robert Pearlstein, DO

Geriatric Medicine

3 Ratings
Dr. Robert Pearlstein, DO

Dr. Raymond Peart, MD

Hand and Upper Extremity Surgery

17 Ratings
Dr. Raymond Peart, MD

Provider Reviews

Lancaster, PA - Oct 10 2019

Review for Dr. David Silbert, MD

He’s the best doctor by which I’ve ever been treated.

Oct 09 2019

Review for Dr. David Smith, MD

Dr. Morgan was friendly and professional. Accessed my hospital scans and helped me understand and try preventative measures before committing to a procedure.

Oct 08 2019

Review for Dr. Melissa Morgan, DO

I was a new customer to Regional GI and saw Dr. Smith and was very pleased. He took the time to read all of my hospital reports and explain everything to me. He was very knowledgeable and kind. I would highly recommend him!

Oct 02 2019

Review for Dr. David Smith, MD

The best, most caring, most thorough, thoughtful family Dr. ( along with Dr. Sallavanti ) in lancaster county. The staff and nurses have always been friendly and caring ( at least for the past 25 + yrs. since I have been going ), and the wait time is normal for a family Drs. office.

Sep 26 2019

Review for Dr. John Cotter, MD

Sep 14 2019

Review for Dr. Mark Perezous, MD

PA - Sep 12 2019

Review for Dr. Thomas Renz, DO

He is very nice and very professional. Great Doctor. thank you Dr. Lalani. HECTOR R SIERRA.

Sep 11 2019

Review for Dr. Mehul Lalani, MD

If I was rating him in arrogance I would give him five stars.

Sep 05 2019

Review for Dr. Daniel Kegel, MD

Dr. Mandalakas has taken excellent care of my father-in-law (who has multiple heart problems) for years. We have recommended him to others.

Aug 22 2019

Review for Dr. Nicholas Mandalakas, MD

Dr.Karim is a great doctor,she listens to everything you have to say and is very caring , wonderful with kids.

Aug 21 2019

Review for Dr. Afsheen Karim, MD

Possesses excellent relational dynamics, professional and personable, Dr. Baublitz creates an environment putting a patient at ease. I highly recommend this caring physician.

Aug 19 2019

Review for Dr. Livia Baublitz, DO

First visit to Dr. Long after having been to another practice several years ago. What a difference! Dr. Long was professional, engaging, straightforward, and a great communicator. The staff at the Granite Run location was friendly and efficient. HIGHLY RECOMMEND

Aug 11 2019

Review for Dr. Joy Long, MD

I was extremely happy with her, with her knowledge, her caring and work on my shoulder. She explains things very well and is truly caring.

Aug 10 2019

Review for Dr. Joy Long, MD

Very caring and professional. Makes sure that her patients get the care they need. A top rate physician

Jul 24 2019

Review for Dr. Jennifer Mulhern, DPM

I was under her care due to shoulder/neck pain. She did her best to relieve my symptoms, but after an MRI, she directed me to a cervical spine specialist. She is very caring and has excellent mannerisms. She treats you like a person, not just doing her job.

Jul 19 2019

Review for Dr. Joy Long, MD

Dr. Tymon saw my special-needs family member and explained everything in words he could understand. The doctor also explained things more in-depth to me. The entire staff was extremely helpful.

Jul 13 2019

Review for Dr. Timothy Tymon, MD

Dr Long is an exceptional and caring Dr. After knee surgery she was very caring and explained every step of care from surgery to therapy. I would definitely recommend her . Her perfectionism shows in every aspect of contact with her.

Jul 06 2019

Review for Dr. Joy Long, MD

Jul 03 2019

Review for Dr. Jeffrey Gerard, MD

I have been very pleased with Dr. Long. I have never felt rushed when she is with me. Any questions I have had she has explained fully and in terms I can understand. A friend also had her and recommended her to me as I would to anyone that was having shoulder problems.

Jul 02 2019

Review for Dr. Joy Long, MD

in MANHEIM - Jun 24 2019

Review for Dr. Stacey Denlinger, DO

Jun 17 2019

Review for Dr. Joy Long, MD

Listens, spends time researching best options for patient concerns, does not hurry, compassionate, caring and pleasant personality

Lancaster - Jun 07 2019

Review for Dr. Alice Riden, MD

Dr Mueller is AMAZING. He takes the time to listen to you and thoroughly explain his diagnosis. I will continue to recommend him to everyone. He is hands down the best doctor I’ve dealt with.

May 24 2019

Review for Dr. Garry Mueller, MD

May 20 2019

Review for Dr. Khanh-Ha Nguyen, MD

Dr Smith treated my neuroma until I needed surgery, which he then performed outpatient. He is a wonderful doctor! Very down to earth and friendly.

May 09 2019

Review for Dr. Peter Smith, DPM

Never had a problem. Always listened to what I had to say. I am very satisfied with my relationship with this practice and Dr Wolf.

May 07 2019

Review for Dr. James Wolf, MD

May 04 2019

Review for Dr. John Cotter, MD

Very good bedside manner. Kept patient and ease. Very thorough, gave quite a bit of time to patient

May 02 2019

Review for Dr. Robert Pearlstein, DO

Dr. Renz did a left hip replacement for me in October of 2015. He did an excellent job and now I need the right hip replaced and I don't want anyone else, but him to do it.

Apr 29 2019

Review for Dr. Thomas Renz, DO

He never took an x-ray before he operated on my husband's hand and he destroyed his hand he also never told him what that operation even was or what it was called or what his problem was with his hand

Apr 27 2019

Review for Dr. Brian Keener, MD

I have not been to the gynecologist for about 10 years, was feeling a little anxious about exam. Dr Livingston made me feel comfortable and took time to answer my concerns. Highly recommend.

Apr 26 2019

Review for Dr. Sharee Livingston, DO

I have been to Dr. Peart three times. I have never had a more professional and caring doctor than him. I highly recommend him.

Apr 26 2019

Review for Dr. Raymond Peart, MD

Apr 19 2019

Review for Dr. Michael Campbell, DO

Dr Long performed rotator cuff surgery on my right shoulder. She did an outstanding job, both on the surgery and the after care protocol. 6 months later and I have full range of motion in all directions and good strength. I found Dr Long to be knowledgeable, kind and attentive. 100% would recommend

Apr 18 2019

Review for Dr. Joy Long, MD

Apr 18 2019

Review for Dr. Linda Myers, MD

Dr. Lorenzo is a very nice Dr. I’m very happy with the practice.

Apr 17 2019

Review for Dr. Daniel Lorenzo Jr, MD

Dr Smith treated my condition until it required a specialist. He helped to alleviate the pain until such time I could see the specialist. His staff was very helpful and empathized with my situation. Thank you! Eric

Apr 10 2019

Review for Dr. Peter Smith, DPM

Excellent physician. Her knowledge and professionalism is tops. Great bedside manner. I would highly recommend Dr Long.

Apr 09 2019

Review for Dr. Joy Long, MD

I would advise against doing any outside work for her without a sizable deposit. She doesn't always pay her bills and looks for any excuse to not remit full payment.

Apr 05 2019

Review for Dr. Kathryn Collins, OD

outstanding and expedient care were recently given to me. having met dr conter only once before my surgery, his explanation of the procedure and confidence put me at ease.

Apr 04 2019

Review for Dr. Robert Conter, MD

Apr 02 2019

Review for Dr. Joseph MacDonald, DO

Excellent doctor....listens...ask questions ..doesnt rush the appointment ...not sure what I will do when he retires..

Apr 02 2019

Review for Dr. Eugene Engle, MD

Visit was timely, Dr. Campbell was very caring, conversed with me, explained the procedure and carried it out with care and professionalism.

Mar 29 2019

Review for Dr. Michael Campbell, DO

Mar 29 2019

Review for Dr. Thomas Ring, MD

He fixed my pilonidal cyst and it being a 20+ year chronic issue and 2 previous surgeries by other doctors didn't fix it. Fully explained everything. Not long waits in his office. Nice staff. It has been healed for just over 2 years now since he did the surgery and hasn't returned.

Mar 28 2019

Review for Dr. Hiep Phan, MD

hes always done home visits when i can't do in office visits. excelent care

Mar 27 2019

Review for Dr. Robert Pearlstein, DO

Dr. Campbell is very friendly, understanding and willing to answer any and all questions. He is spectacular at his job. He treated me for my knees and they are so much better.

Mar 27 2019

Review for Dr. Michael Campbell, DO

He has pretty much NO interest/ patience whatsoever in hearing anything you have to say. He interrupts you in the middle of trying to describe/ explain something and shrugs you off. Not recommending!

Mar 25 2019

Review for Dr. TipuFaiz Saleem, MD

an excellent doctor he did the surgery on my shoulder and thanks to the doctor I'm super fine I recommend it 100%

Mar 24 2019

Review for Dr. Michael Campbell, DO

Location

Heart of Lancaster Regional Medical Center

1500 Highlands Dr, Lititz, PA 17543