Geisinger Wyoming Valley Medical Center

72%

Patients that would definitely recommend
2% higher than the national average


Geisinger Wyoming Valley Medical Center is a medical facility located in Wilkes Barre, PA. This hospital has been recognized for Pulmonary Care Excellence Award™, Cranial Neurosurgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Joint Replacement Excellence Award™ (2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

72%

Would definitely recommend
2% higher than the national average

Geisinger Wyoming Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Geisinger Wyoming Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Doc is always friendly, upbeat and always on-point with her diagnosis. She is always very thorough and I never feel rushed!

Susan G Jun 15 2021

Review for Dr. Klynowsky-Farrell

Dr. Saxon is very kind and welcoming. The office is easy to deal with for prescription refills and scheduling. Appointments available in office or on the phone. Bonus: The office has a Very Good Dog and she likes pets.

Jun 10 2021

Review for Dr. Saxon

I like Dr. Saxon and Casey very much; they've been helpful to me. Their front desk staff could use a class on customer service and etiquette, in my opinion...

Jun 09 2021

Review for Dr. Saxon

He explains you your choices in a way that is easily understood by a lay person. He show's concern for you before and especially after surgery.

Carl J. KAKALECIK Jun 06 2021

Review for Dr. Murphy

Visit went very well. Very educated Dr.

Barry Reese Jun 04 2021

Review for Dr. Mangino

Location

Geisinger Wyoming Valley Medical Center

1000 E Mountain Dr, Wilkes Barre, PA 18711

Frequently Asked Questions

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