Geisinger Community Medical Center

71%

Patients that would definitely recommend
1% higher than the national average


Geisinger Community Medical Center is a medical facility located in Scranton, PA. This hospital has been recognized for Joint Replacement Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Geisinger Community Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Geisinger Community Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Follow his lead, he made getting a new knee so easy!

Sep 08 2020

Review for Dr. Doherty

I loved dr lawrence I put my trust in him and he let me down not once but a couple of times where I got really sick due to his suggestions or not taking the time to believe and and find the cause.

Sep 08 2020

Review for Dr. Lawrence

Larry Nathan Sep 05 2020

Review for Dr. Lyness

Makes you feel you are part of his family , takes the time to listen , never rushed , answers questions in a manner you can understand , very pleased with dr Sayre ,,, 10 star rated physician

Sep 04 2020

Review for Dr. Sayre

Dr. Jaditz is the best! Caring, takes his time, respectful, knows what he's doing. There have been times the staff was a bit rude, but they seem to be getting better.

Sep 02 2020

Review for Dr. Jaditz

One of the best and most caring doctors in the area.

JL Aug 25 2020

Review for Dr. Gibbons

Excellent doctor! Knowledgeable, Caring, Compassionate, and patient physician which allows ample time to discuss health issues and concerns. Highly recommend him. Trust him, as a health professional myself, with my care and my family’s care!

Cindy Aug 23 2020

Review for Dr. Freda

Explained what he was doing as he was doing the injection. Very little pain and courteous The only problem was i received instructions two days after injection.

Joseph Craparo Aug 21 2020

Review for Dr. Chun

Excellent bedside manner and personality. Extremely thorough. One of the smartest physicians in the area. Explains everything in great detail.

Aug 21 2020

Review for Dr. Boccagno

Marion Swencki Aug 17 2020

Review for Dr. Sheerer

Dr. Mike is caring, compassionate, and takes the time to listen.

Aug 14 2020

Review for Dr. Jalowiec

Suddenly stopped my prescriptions and told me he didn't want me as a patient anymore, very dangerous

Aug 07 2020

Review for Dr. Greczek

Horrible, he claims I was high.. WRONG!! never went back!!

Robin Aug 02 2020

Review for Dr. Besen

Very thorough ER doctor.

Joan Gale Aug 01 2020

Review for Dr. Donohue

Dr. Colleran and the whole office staff were amazing. My hip replacement surgery was problem-free and the follow-up visits were all positive.

Jul 31 2020

Review for Dr. Colleran

GINA L.M. Jul 31 2020

Review for Dr. Samuelsen

Marilyn Kilbourn Jul 29 2020

Review for Dr. Lyness

Always available and works on the problem will it is corrected.

Haydn Evans Jul 26 2020

Review for Dr. Pritchyk

I made an appointment on a recommendation and he was professional took the time to listen. My issues were immediately addressed and my foot feels better than it has in a year. I would highly recommend his practice. His staff was also very helpful.

kimberly jennings Jul 22 2020

Review for Dr. Scalzo

Jul 17 2020

Review for Dr. Plucknett

I'm very pleased to have one of the best compassionate, thorough and knowledgeable doctors in my county. Had such horror doctors before finding Dr. Prahalad who's concerned unrushed & knowledgeable doctor.

Jul 17 2020

Review for Dr. Prahalad

Jul 17 2020

Review for Dr. Prahalad

Very helpful and fantastic surgeon. He's a great guy and always has a smile on his face. I highly recommend choosing Dr. Ghigiarelli.

Jul 15 2020

Review for Dr. Ghigiarelli

Sue OToole - Marty OToole Jul 15 2020

Review for Dr. Eagen

professional onpoint

Lillian L. Jul 15 2020

Review for Dr. Naftulin

very good experience.

Katherine C. Jul 15 2020

Review for Dr. Naftulin

he is always professional, friendly and I put full trust in him.

George L. Jul 15 2020

Review for Dr. Naftulin

always positive and beneficial

Dan M. Jul 15 2020

Review for Dr. Naftulin

.justice.gov, pennsylvania-based-doctors-and-five-others-charged-genetic-testing-kickback-and

Jul 12 2020

Review for Dr. Kurtzer

He is just a great guy! Tell you like it is, and no fluff

Dave Jul 12 2020

Review for Dr. Burke

Barb D Jul 12 2020

Review for Dr. Ghigiarelli

The best OB/GYN ever. Have been a patient for 30+ years. He takes his time with the appointment and is caring and helpful.

JS Jul 12 2020

Review for Dr. Davis

always plesent and caring make you feel important,show great care

Edward . . J. C. Jul 07 2020

Review for Dr. Naftulin

A quack.ive been in pain 7 monthshe ont give me any thinng but tyleno because he wold have to fill out papework.a disgrace to the medical professioomn

Johnbutler Jul 05 2020

Review for Dr. Orehek

From the front desk to the procedure table the entire staff has been friendly and incredibly helpful. I have felt very comfortable and will definitely recommend.

Brian M. Jul 01 2020

Review for Dr. Naftulin

He is a wonderful doctor. He takes as much time as you need and never rushes you out. He is genuinely a wonderful human. I’m 51 and he is the best doctor I have ever had!

Dawn Hedges Jun 30 2020

Review for Dr. Boccagno

I absolutely love Dr. McCall; he is very genuine!

Mary M. Jun 29 2020

Review for Dr. McCall

Love the staff and Dr Sunday! Thanks Dr Sunday for saving my life!??

Jun 28 2020

Review for Dr. Sunday

no problem

J. A. Jun 22 2020

Review for Dr. Naftulin

from my first appointment till my injection everything went very well.

Eric S. Jun 22 2020

Review for Dr. Naftulin

Jun 19 2020

Review for Dr. Jordan

I had lumbar injections by him. He used off label drugs which I specifically asked him not to. He admitted to it. I said I’d sue him. I got my medical records and that was omitted from my file. He’s sneaky and for profit with northeast rehab. He made my condition worse. Don’t go to him.

Jun 17 2020

Review for Dr. Naftulin

Marita Kearney Jun 15 2020

Review for Dr. Colleran

Please see anyone else his reputation is well known for rounding at 5am and then you never see him again. Makes terrible judgment calls and changes meds without talking to the patient their family or the care team. Mention his name at any nepa hospital and all you get is a pitying look.

Jun 15 2020

Review for Dr. Kazmierski

good

Anonymous Jun 04 2020

Review for Dr. Naftulin

he has been relieving my back pain for 20 years. i have complete confidence in him. his staff is great.

Marilyn T. Jun 04 2020

Review for Dr. Naftulin

does whats best for me

Anonymous Jun 04 2020

Review for Dr. Naftulin

Great doctor!

Jun 04 2020

Review for Dr. Preate

Jun 04 2020

Review for Dr. Griver

May 30 2020

Review for Dr. Gilhooley

Dr Heim has immense knowledge in oncology& hematology. He has brought me through 3 primary cancers & continues to research my best options. Trust him fully!

May 23 2020

Review for Dr. Heim

May 23 2020

Review for Dr. Burke

After being in a car accident at the end of Janunary 2020 and being in extreme pain every day, I finally have some relief and a hope for less pain in the future thanks to Dr. Naftulin.

Robin D. May 21 2020

Review for Dr. Naftulin

listens to patient concerns about treatment and answers all questions

Michael M. May 21 2020

Review for Dr. Naftulin

This is my first time at his office and so far i have been treated great. Everyone here are polite and listen to what you have to say. My experience with the injections went well for being my first time, he explained what he was going to do before started.

Anonymous May 21 2020

Review for Dr. Naftulin

pleasant very comfortable

R R. May 21 2020

Review for Dr. Naftulin

answers questions, explains every step

Ed S. May 21 2020

Review for Dr. Naftulin

May 20 2020

Review for Dr. Choudhry

Ed May 19 2020

Review for Dr. DelSole

Dr, Blomain took care of my father who was one of his first patients for that particular radical surgery. He is by far the best of the best. He has an angel over his shoulder when he is in the operating room.

May 19 2020

Review for Dr. Blomain

I had a red circular mark on my leg. I am in my early 20’s. Sent 2 pictures and showed mark over telehealth appointment. Dr told me it was either precancerous or lupus. I have ringworm..

May 17 2020

Review for Dr. Marsili

Cenethia Geter May 16 2020

Review for Dr. Siwawa

Joyce Wilcox May 16 2020

Review for Dr. Siwawa

Excellent surgery with no complications. Clearly explained risks, the procedure, possible complications, and post-operative issues.

Peter Roest May 15 2020

Review for Dr. Doherty

Since first meeting she eased my mind comforted me Let me know I was goin to be alright She gave me confidence made me strong so I never gave up with her by my side Thank God for bringing her into my life Owe her so much Thank You Dr Siwawa I Love You

Roslyn D Kern May 13 2020

Review for Dr. Siwawa

The visit was for my annual exam. Dr. Siwawa is fantastic! She takes time to educate you, answer any questions you may have and is genuinely interested in you and your health. This is rare in a fast paced medical environment. I highly recommend her!

Elizabeth Mathis May 13 2020

Review for Dr. Siwawa

Melissa Hiott (Lisa) May 08 2020

Review for Dr. Siwawa

Can you tell me who Dr Ramey is affiliated with right now, near Scranton, Pa. And where would his office be, thank you

Paul May 05 2020

Review for Dr. Ramey

Aweful, she socks! Almost killed my mother.

Tracy May 05 2020

Review for Dr. Thomas

Dr Henderson is very professional and compassionate. Couldn’t have had a better doctor.

Wanda Apr 30 2020

Review for Dr. Henderson

My whole family has been to see Dr. Brown, from ingrown toenails on my son to diabetes checks for my Mom's feet. He is fast, friendly and fairly priced, even without insurance. Highly recommend.

Jenny Collins Apr 29 2020

Review for Dr. Brown

My whole family has been to see Dr. Brown, from ingrown toenails on my son to diabetes checks for my Mom's feet. He is fast, friendly and fairly priced, even without insurance. Highly recommend.

Jenny Collins Apr 29 2020

Review for Dr. Brown

BRIDGID DUFFY Apr 28 2020

Review for Dr. Plucknett

I had each knee replaced by Dr. Schmaltz. Excellent care and excellent outcome . I highly recommend Dr. Schmaltz and his staff !

Joan Janicelli Apr 25 2020

Review for Dr. Schmaltz

Condescending, poor communication. Would not recommend

Apr 21 2020

Review for Dr. Chun

Agnes Massacesi Apr 19 2020

Review for Dr. Doherty

Dr McCall AJ wats gets back to you when you have a question. It does take him at least a day but his answers are honest and complete. His office staff is also responsive but it takes at least a day .

Margaret Long Apr 14 2020

Review for Dr. McCall

Phenomenal Methodical Breast Cancer Surgeon?????? Thanks for taking care of my Mother as if she was her own!!! Very professional! Outstanding, Five Stars is an understatement ??????????

LENA White Apr 08 2020

Review for Dr. Siwawa

dr. McKenna is outstanding. he is a throw back to the family doctors of my youth.

mike Apr 08 2020

Review for Dr. McKenna

Dr. Ken takes time with you and listens to you. He has texted or called me with important test results. He is compassionate, caring AND medically knowledgeable.

CINDI T HEYEN Apr 02 2020

Review for Dr. Sebastianelli

Dr. Siwawa is a GREAT doctor. My experience with her was nothing short of amazing. Being able to go in and bond with a physician is something that I always look for. She makes sure that you are comfortable and have a great understanding of your next steps. I will be recommending her!

Mar 31 2020

Review for Dr. Siwawa

This lady make me feel like I have known her for years. I feel so comfortable at my visits .. love her an barely knows her 10 stars for me . I drive at least 45 mins away an it’s worth each drive thank you

Naomi Mar 31 2020

Review for Dr. Siwawa

Dr Doherty is a very kind and gentle man. He listens to you and answers all the questions you ask. Is very polite and patient. He does excellent work and I will definitely recommend him to my friends.

Lorraine Mar 19 2020

Review for Dr. Doherty

Jay Perry Mar 18 2020

Review for Dr. Laporta

Mar 10 2020

Review for Dr. Fox

Thorough and enjoyable experience.

Mar 06 2020

Review for Dr. Montgomery

Dr does not really listen to you and never calls you back.

Mar 05 2020

Review for Dr. Rutta

Doctor who takes the time to listen to you and see you as a person when a lot of doctors just see a number. Very good care.

H. K. Mar 05 2020

Review for Dr. Naftulin

excellent. i would absolutely recommend to anyone who has similar problems such as mine.

Gregory S. Mar 05 2020

Review for Dr. Naftulin

Very positive. Very efficient and professional staff. Dr. Naftulin is very thorough and able to communicate and relate to his patients.

Richard S. J. Mar 05 2020

Review for Dr. Naftulin

Excellent communication and thorough exam. Very considerate office staff and Dr. Adler listens!

Mar 04 2020

Review for Dr. Adler

Dr. Naftulin has help make my pain more manageable.

B. S. Feb 28 2020

Review for Dr. Naftulin

Excellent care for the last 20 years

Feb 28 2020

Review for Dr. Gilbert

Excellent He listens to you

Diane Lucas Feb 20 2020

Review for Dr. Turock

Feb 20 2020

Review for Dr. Gilhooley

Feb 19 2020

Review for Dr. Blomain

Location

Geisinger Community Medical Center

1800 Mulberry St, Scranton, PA 18510

Frequently Asked Questions

Where is Geisinger Community Medical Center located?

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Does Geisinger Community Medical Center score well in safety ratings?