Geisinger Community Medical Center

67%

Patients that would definitely recommend
3% lower than the national average


Geisinger Community Medical Center is a medical facility located in Scranton, PA. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Geisinger Community Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Geisinger Community Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Spends time listening and reviewing your chart. Excellent dr! Regardless of how busy she is you never feel rushed and she is very thorough. Highly recommend!

Sep 22 2021

Review for Dr. Stroka

Very nice, yet very professional.

Pat Kasiewicz Sep 21 2021

Review for Dr. Diakiw

Absolutely the best practitioner I have ever had! Besides his educational and publishing background, he is very attentive, professional and caring in his delivery of service. Dr. Shovelin follows up on every issue proactively which prevented serious issues from developing in my case.

Keith Naylor. Sep 21 2021

Review for Dr. Shovlin

The doctor listened …I have had my condition for over 35 years and Dr. was very helpful and understanding.

Kevin C Sep 21 2021

Review for Dr. Smith

Excellent service. One of the best doctors in the area. All staff is excellent.

Sep 17 2021

Review for Dr. Reynolds

Location

Geisinger Community Medical Center

1800 Mulberry St, Scranton, PA 18510

Frequently Asked Questions

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