Thomas Jefferson University Hospital—Jefferson Health

111 S 11th St, Philadelphia PA, 19107

(215) 809-3657

77% of patients would definitely recommend this hospital.

Thomas Jefferson University Hospital—Jefferson Health has achieved 12 quality award distinctions in the last 12 months.

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Hospital Quality Awards

Thomas Jefferson University Hospital—Jefferson Health has been recognized by Healthgrades for 3 Hospital Quality Awards in the last 12 months

Clinical Quality Awards

Thomas Jefferson University Hospital—Jefferson Health has been recognized by Healthgrades for 9 Clinical Quality Awards in the last 12 months

Hospital Quality Awards

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Clinical Quality Ratings

Healthgrades ratings show you how well a hospital performed in providing patient care. When receiving treatment for a specific condition or undergoing a specific procedure in the hospital, you want the best care possible. You lower your risk of experiencing a negative outcome by selecting a five-star hospital.

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Clinical Quality: Appendectomy

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Appendectomy

Complications Based Rating on 551 hospital cases and a national average of 189 cases.

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Clinical Quality: Bariatric Surgery

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Bariatric Surgery

Complications Based Rating on 682 hospital cases and a national average of 411 cases.

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Clinical Quality: Cardiac

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* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Coronary Artery Bypass Graft (CABG) Surgery

Mortality Based Rating on 140 cases.

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Coronary Interventional Procedures (Inpatient)

Mortality Based Rating on 409 cases.

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Heart Attack

Mortality Based Rating on 368 cases.

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Heart Failure

Mortality Based Rating on 1721 cases.

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Valve Surgery

Mortality Based Rating on 208 cases.

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Complication Based Ratings

 
Hospital
National Average
Defibrillator Procedures

Complications Based Rating on 138 hospital cases and a national average of 85 cases.

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Pacemaker Procedures

Complications Based Rating on 304 hospital cases and a national average of 157 cases.

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Clinical Quality: Critical Care

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* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Diabetic Emergencies

Mortality Based Rating on 260 cases.

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Pulmonary Embolism

Mortality Based Rating on 186 cases.

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Respiratory Failure

Mortality Based Rating on 194 cases.

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Sepsis

Mortality Based Rating on 1071 cases.

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Clinical Quality: Gastrointestinal

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* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Bowel Obstruction

Mortality Based Rating on 433 cases.

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Colorectal Surgeries

Mortality Based Rating on 357 cases.

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Esophageal/Stomach Surgeries

Mortality Based Rating on 491 cases.

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Gastrointestinal Bleed

Mortality Based Rating on 807 cases.

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Pancreatitis

Mortality Based Rating on 210 cases.

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Small Intestine Surgeries

Mortality Based Rating on 159 cases.

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Complication Based Ratings

 
Hospital
National Average
Gallbladder Removal Surgery

Complications Based Rating on 249 hospital cases and a national average of 117 cases.

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Clinical Quality: Gynecologic Surgeries and Procedures

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Gynecologic Procedures

Complications Based Rating on 390 hospital cases and a national average of 152 cases.

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Hysterectomy

Complications Based Rating on 777 hospital cases and a national average of 259 cases.

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Urogynecologic Procedures

Complications Based Rating on 195 hospital cases and a national average of 70 cases.

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Clinical Quality: Labor and Delivery

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
C-Section Delivery

Complications Based Rating on 1528 hospital cases and a national average of 1447 cases.

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Vaginal Delivery

Complications Based Rating on 3976 hospital cases and a national average of 2925 cases.

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Clinical Quality: Neurosciences

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* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Cranial Neurosurgery

Mortality Based Rating on 863 cases.

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Stroke

Mortality Based Rating on 1563 cases.

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Clinical Quality: Orthopedic

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Hip Fracture Treatment

Complications Based Rating on 416 hospital cases and a national average of 242 cases.

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Hip Replacement

Complications Based Rating on 1049 hospital cases and a national average of 215 cases.

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Total Knee Replacement

Complications Based Rating on 1169 hospital cases and a national average of 377 cases.

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Clinical Quality: Prostate Surgery

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Prostate Removal Surgery

Complications Based Rating on 76 hospital cases and a national average of 88 cases.

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Transurethral Prostate Resection Surgery

Complications Based Rating on 245 hospital cases and a national average of 61 cases.

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Clinical Quality: Pulmonary

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* Number of cases may not represent total volume.

Mortality Based Ratings

 
Mortality In Hospital
Mortality Within 30 Days
Chronic Obstructive Pulmonary Disease (COPD)

Mortality Based Rating on 968 cases.

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Pneumonia

Mortality Based Rating on 739 cases.

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Clinical Quality: Spine Surgery

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Back and Neck Surgeries (without Spinal Fusion)

Complications Based Rating on 290 hospital cases and a national average of 115 cases.

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Spinal Fusion

Complications Based Rating on 952 hospital cases and a national average of 196 cases.

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Clinical Quality: Vascular

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* Number of cases may not represent total volume.

Complication Based Ratings

 
Hospital
National Average
Abdominal Aortic Aneurysm Repair

Complications Based Rating on 73 hospital cases and a national average of 72 cases.

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Carotid Surgery

Complications Based Rating on 171 hospital cases and a national average of 137 cases.

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Peripheral Vascular Bypass

Complications Based Rating on 44 hospital cases and a national average of 63 cases.

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Data Source

Patient Experience

After leaving the hospital, patients are randomly selected to answer the standardized, multiple-question survey developed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Healthgrades obtains this survey data from the Centers for Medicare and Medicaid Services (CMS).

77% of patients would definitely
recommend this hospital

  • Thomas Jefferson University Hospital—Jefferson Health
  • National average
  • Patients who gave a rating of 9 or 10 (high)

  • Doctors always communicated well

  • Nurses always communicated well

  • Patients always received help as soon as they wanted

  • Staff always explained

  • Pain was always well controlled

  • Always quiet at night

  • Room was always clean

  • Yes, staff did give patients this information

Data Source

Patient Safety Ratings

Patient safety ratings show you how well a hospital safeguards patients from potential complications. Look for hospitals that are rated “Better Than Expected" or "As Expected" to reduce your risk.

Rated Better Than Expected in 1 safety indicators

  • Respiratory failure following surgery

Rated As Expected in 9 safety indicators

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Electrolyte and fluid imbalance following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

Rated Worse Than Expected in 3 safety indicators

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
4 Events relating to foreign objects left in body during a surgery or procedure
Data Source

Search for physicians at this hospital

Thomas Jefferson University Hospital—Jefferson Health has 1317 affiliated providers

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Visit this hospital

Thomas Jefferson University Hospital—Jefferson Health

111 S 11th St
Philadelphia, PA 19107
Directions/Features of Surrounding Area

Thomas Jefferson University Hospital, an academic medical center, is located at 111 S. 11th Street in Center City Philadelphia. Some of Philadelphia's most interesting cultural sites are within a short walk of the hospital.

The hospital is minutes away from major roads and within walking distance of mass transportation services, including SEPTA regional rail lines servicing the area's suburbs and Philadelphia International Airport, making the hospital easily accessible for regional, national and international patients. Many of the city's bus and trolley lines stop at Jefferson. Within the hospital and surrounding buildings, Jefferson's expert physicians maintain patient offices.

Parking

Parking for Center City & Jefferson Hospital for Neuroscience

The new Interpark Garage located at 10th & Chestnut Streets is now open.



Thomas Jefferson University Hospital patients and visitors who use the new InterPark Garage across from the 10th Street entrance to Gibbon (the main hospital building) are eligible for discount parking rates.



Remember to take your parking ticket with you when you leave the garage. When you get to your destination, ask the receptionist to validate your parking ticket (or to direct you to where you can do it yourself). Your officially validated ticket entitles you to Jefferson’s special patient and visitor discount.



There is a pedestrian bridge between the garage and Gibbon Building providing you with convenient access to the hospital.



Thomas Jefferson University Hospital wants to make it easier for you to visit, and save you some money in the process.



Valet Parking fee for this garage only, $2 extra




Valet Parking



Valet parking from Jefferson buildings is available at three locations on campus:

- On 10th Street between Market and Chestnut Streets on the left side at the entrance to the 925 Chestnut Street building.

- On Sansom Street at the Emergency Department entrance near the corner of 10th Street.

- On 11th Street just past Sansom Street in front of the hospital.




Suggested Parking Locations


If you do not wish to use Jefferson Valet Parking Service, there are a number of parking lots and garages in the area. Patients may be dropped off at either the 11th or 10th Street entrance of the Gibbon Building.


Click Here to view a map of suggested parking locations.

A. Interpark Garage on 10th & Chestnut St.

Entrances on 10th St. and on Sansom St.



B. Central Parking System (Eglin)

Open lot between 11th and 12th on Sansom St.



C. Central Parking System (Eglin)

12th and Sansom St.



D. Alright Parking Garage

12th St. between Sansom and Walnut Sts.



E. Girard Square Parking

1120 Clover St., between Chestnut and Ludlow Sts.



F. The Auto Park at Gallery Mall

10th St. between Arch and Filbert Sts.



G. Philadelphia Parking Authority Garage

10th and Ludlow Sts.



H. Wills Eye Hospital, Walnut Towers Garage

8th and 9th Sts. between Locust and Walnut Sts.



I. Jefferson Hospital for Neuroscience Garage

8th and 9th Sts. between Locust and Walnut Sts.



J. Walnut Street Theater Lot

819 Walnut St.



K. Central Parking System

Open lot between 8th and 9th Streets on Market St.



* Jefferson Pharmacies – locations at 833 Chestnut, Gibbon Building and JHN

Facility Information

Call 1 800 JEFF NOW to schedule an appointment with any Jefferson doctor!

Visiting Hours

Department of Patient Services Gibbon Building 111 South 11th Street, STE 1880 Philadelphia, PA 19107 Phone: 215-955-7777 or 5-7777 (from inside the hospital) Mary Beth Pollock Director The Department of Patient Services of Thomas Jefferson University Hospital is committed to creating and delivering a consistent level of excellent service for patients, families, visitors and staff by providing timely and effective information and resolution of problems as well as being a universal resource of information. Staff members provide direction and leadership in the development of systems and services that will serve the Hospital’s patients/customers. The Patient Services Department achieves its mission by serving as a liaison and resource for patients, staff and community in addressing issues involving patient rights, patient satisfaction and complaint management. The Department is a member of the National and State Societies of Healthcare Consumer Advocacy (SHCA), an organization founded in 1972 comprised of professionals joined together to promote and ensure patient satisfaction in the provision of health care. Services for patients and visitors interpreter services (foreign language and sign language) auxiliary aids for the deaf and hearing impaired hotel/housing accommodations patients’ belongings and valuables notary services hair care Patient Representatives may be reached by calling (215) 955-7777 or 5-7777 (from inside the hospital), Monday through Friday, from 8:00 a.m. until 5:00 p.m.

Monday 8:00 am-5:00 pm

Tuesday 8:00 am-5:00 pm

Wednesday 8:00 am-5:00 pm

Thursday 8:00 am-5:00 pm

Friday 8:00 am-5:00 pm