Pottstown Hospital

50%

Patients that would definitely recommend
20% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10
14% lower than the national average

50%

Would definitely recommend
20% lower than the national average

Pottstown Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Pottstown Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Deb B Dec 01 2020

Review for Dr. Shanmugam

Very rushed, almost like she didn’t want to be there assisting me. I’m 27 and have had discomfort on a cyst that’s been there for two years. She DID offer a solution which I am willing to try, but her overall attitude with me left me with an bad taste in my mouth. Will not go back in the future.

Nika Nov 23 2020

Review for Dr. Behr

Performed osteotomy & implant surgery on my right foot, September 2020 at Penn. Great recovery time, no pain. Great doctor, wonderful bedside manner, always listens, never rushed! High recommend.

Elaine M Nov 20 2020

Review for Dr. Peacock

DEAR Dr. MACEDA! I HAVE NO WORDS TO EXPRESS YOU MY GRATITUDE TO YOU FOR THE OPERATION PERFORMED ON ME. YOUR ATTENTION TO PATIENTS, ACCEPTANCE AND PROFESSIONALISM MADE A HUGE IMPRESSION ON ME AND MY FAMILY. HOPE ALL YOUR PATIENTS HAVE THE SAME OPINIONS. SINCERELY, LUDMILA November 12th, 2020

Nov 20 2020

Review for Dr. Maceda

Diane Kelley Nov 12 2020

Review for Dr. Overley

Location

Pottstown Hospital

1600 E High St, Pottstown, PA 19464

Frequently Asked Questions

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