Hospital of the University of Pennsylvania

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Cardiac Surgery Excellence Award™ (2020)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Hospital of the University of Pennsylvania

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Hospital of the University of Pennsylvania

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%41%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

T.B May 22 2020

Review for Dr. Abboud

Was very pleased with the office staff and the way Justin Immediately put me at ease.

May 21 2020

Review for Dr. Mehta

Aside from waiting 1/2 hour to see the doctor everything was very good.

Richard May 21 2020

Review for Dr. Thieu

I have had multiple surgeries with Dr. O'Rourke and he is wonderful.

May 20 2020

Review for Dr. O'Rourke

I was very pleased with my recent appointment. I was seen on time and was treated with great care and professionalism.

Havertown patient May 15 2020

Review for Dr. Thieu

Dr.Nazarian replaced my right hip 15years ago. I have never had a problem with it. I now need my left hip replaced and I wouldn’t go to any other doctor. I feel very confident in him.

Gertrude M. Engro May 14 2020

Review for Dr. Nazarian

May 13 2020

Review for Dr. Bleier

Great office environment. On time and treatment excellent. Very satisfied and would recommend highly.

Lou May 13 2020

Review for Dr. Thieu

Santoro May 13 2020

Review for Dr. Carpiniello

Dara May 12 2020

Review for Dr. Friedman

very thorough with explaining procedures she performs and personable

May 08 2020

Review for Dr. Thieu

As a cardiac health care provider for over 40 years, I thought I had researched and found the best. I was wrong! Find another surgeon.

May 08 2020

Review for Dr. Atluri

Hi Dr Fang. Hope you and your family are doing well during the pandemic. I am in so much pain and hope you start doing procedures again soon. I did go see another pain doctor while you are away and the injection she gave me didn't help at all and made my pain worse. Please come back soon!

Beth B May 08 2020

Review for Dr. Fang

One of the least patient-centered doctors I’ve ever met. Does not return phone calls. Does not respond to patient questions or offer even basic patient education. Seems to be focused on research rather than patients.

May 07 2020

Review for Dr. Al Mukaddam

Dr. Nazarian showed me problems on my X-ray that I hadn’t seen in the last 8 months I have been having pain. I learned a lot and appreciated Drs. help.

Kathleen Roach May 06 2020

Review for Dr. Nazarian

Melissa Laffey Picchietti May 04 2020

Review for Dr. Johr

The doctor and staff was very friendly and able to quickly diagnose my hearing loss and prescribe treatment. Hearing tests confirmed hearing was regained an impressive amount, for which I give Dr. Ahn an incredible amount of credit.

Michael S. Apr 29 2020

Review for Dr. Ahn

EileenSantaniello Apr 29 2020

Review for Dr. Nazarian

Dr.Rajan is best, Accurate diagonsis, Very friendly. Staff is excellent.

sachin tiwari Apr 27 2020

Review for Dr. Rajan

The most amazing doctor I've ever gone to! I was in severe pain and he was the only one to put my mine at ease. The surgery went great! My knee has never felt better! I'm telling you: THE best!

Apr 24 2020

Review for Dr. Zgonis

Excellent as always. She also is very understanding and has a terrific bedside manner.

jim noble Apr 24 2020

Review for Dr. Thieu

Bill Fahy Apr 24 2020

Review for Dr. Roses

He’s extremely patient, detailed and caring. He spent 1hr with us and was extremely thorough. He explained everything and really genuinely cared. I highly recommend him. He’s a very smart doctor.

Meg Apr 20 2020

Review for Dr. O'Hara

Dr. Zager & his team were great. I am a 67 year old women who had an Aneurysm. He took care of it. I never felt so confident in a Dr. and my confidence was not miss-placed.

Ellen Larkin Apr 19 2020

Review for Dr. Zager

Very satisfied!

Denise White Apr 17 2020

Review for Dr. Thieu

Wendy S. Apr 16 2020

Review for Dr. Weinstein

I am alive and well 17 years later thanks to Dr Stadtmauer. Best of the Best. APL Leukemia survivor

John Skaluba Apr 14 2020

Review for Dr. Stadtmauer

A careful and caring doctor, showing concerns for patients' needs. One of the few doctors who will call you to see how you are doing, if the situation warrants it.

Apr 13 2020

Review for Dr. Buchner

Phenomenal

Apr 11 2020

Review for Jennifer Marthers

Denise Vuono Apr 09 2020

Review for Dr. Cirigliano

S Apr 06 2020

Review for Dr. Bechtel

Andy Apr 02 2020

Review for Dr. Wein

Cold blooded, No knowledge about new treatment. Just follow routine. He does NOT deserve the DOCTOR title. Shame on him.

Mar 31 2020

Review for Dr. Hartner

Danielle Mar 30 2020

Review for Dr. Friedman

Excellent care and patient relationship.terrific staff. Highly recommend.

Marty Mar 28 2020

Review for Dr. Thieu

LuckyLeo Mar 27 2020

Review for Dr. Golden

She was very nice and professional. She explained what I had and took care of me during this pandemic because it was essential to be done. I have never been to a skin doctor before, but would recommend her

Maryanne Diehl Mar 27 2020

Review for Dr. Thieu

JEFFRY STEPHENSON, STATE COLLEGE Mar 25 2020

Review for Dr. Weinstein

JC Mar 24 2020

Review for Dr. Fang

Mar 24 2020

Review for Dr. Jagasia

every visit is great I leave with a lot of knowledge about my health and what I should do to maintain a healthty life style.

Leroy Jeter Jr. Mar 22 2020

Review for Dr. Kaur

This doctor is unpleasant. He is about half as smart as he says he is, and he says he is a lot, about as often as Trump does. He is indifferent to patients and denigrates other doctors. His referrals are disastrous. I will be leaving the practice.

Lily Ann Hoge Mar 21 2020

Review for Dr. Soffer

Awesome! Great doctor and friendly personality. Great staff. They make me feel comfortable the whole visit. Dr. Minh makes you feel like a friend.

Topper Mar 21 2020

Review for Dr. Thieu

Over-all, Dr. Klapproth is a great guy. He lacks a little in bedside manners...but I took that as his intensity. I did a review of him on my Youtube channel but removed it after someone asked me to remove it. It's a shame; he's a great guy....we just didn't get along personally.

Steven J Palange Mar 21 2020

Review for Dr. Klapproth

D.W Mar 16 2020

Review for Dr. Abboud

Dr. Kolasinski is very thorough, knowledgeable, and compassionate. I trust her implicitly and would not hesitate to recommend her to anyone struggling with RA.

Elizabeth Livingstone Mar 15 2020

Review for Dr. Kolasinski

He wrongfully referred me to another doc who doesnt even deal with my condition.

Mar 13 2020

Review for Dr. Kovell

I have been congestion for 40 years. He, Doctor fixed my issue!! Right now I don't have any issue of my nose and so comfortable!!

Nobby S. Mar 13 2020

Review for Dr. Ahn

Dr, Mather is probably the best specialist I have ever met. He has a great bedside manner and is an expert in congestive heart failure among other heart issues. He has been my cardiologist for 14 years and I believe he is the main reason I am still alive after two bouts of heart failure.

Renee Therese Jones Mar 12 2020

Review for Dr. Mather

Avoid this doctor.

Mar 11 2020

Review for Dr. Kawut

Jack Price Mar 11 2020

Review for Dr. Rashid Hossain

She was wonderful with an injection in my back.

Marlene Ellis Mar 11 2020

Review for Dr. Appasamy

My favorite doctor. So dependable and human. He is thorough and Always gives you the time you need. Many doctors are in and out. He is teaching and treating. He gives good explanation Wish there were more doctors like him

Mar 09 2020

Review for Dr. Sollecito

Anonymous Mar 07 2020

Review for Dr. Zgonis

Dr. Kennita Burns-Johnson D.O. Mar 04 2020

Review for Dr. Zager

Jill Mar 01 2020

Review for Dr. Waasdorp

Excellent surgeon. He installed a deep brain stimulator in me. No compilations with fantastic results

Feb 29 2020

Review for Dr. Baltuch

Dr Peter Vasquez is fantastic. He puts you at ease. He is just great

Feb 29 2020

Review for Dr. Vasquez

ruined my nose.....stay as far away as possilbe

Feb 29 2020

Review for Dr. Kovach

Jim Corrigan Feb 28 2020

Review for Dr. Gluckman

My experience with Dr Ganz was very impersonal. He wanted to place a cardiac stent but couldn’t explain where. He said someone would call me to let me know when that would happen. Here I am almost two years later. No call. Oh well.

Caren Thompsonin Glen Mills,, P - Feb 28 2020

Review for Dr. Ganz

Bad. She didn’t diagnose something that a) was fairly easy in retrospect b) caused me years of unnecessary misey ( gluten intolerance)

Feb 28 2020

Review for Dr. Nizen

Dr. Thieu was great! I'm transferring my medical records to her office - she's now my dermatologist.

Feb 28 2020

Review for Dr. Thieu

so happy with his service

E. W. Feb 28 2020

Review for Dr. Ahn

Very nice staff & Great Doc! Dr. Fang is the Best you can get out there.

Ben C Feb 27 2020

Review for Dr. Fang

I have been a patient of Dr. Nazarian since 2008. He did my joint replacements. He provides excellent follow up care. I am so glad I found him years ago. He has a good reputation. I trust him completely and I highly recommend.

Lisa W. Feb 27 2020

Review for Dr. Nazarian

Michael Feb 27 2020

Review for Dr. Lipoff

Dr Nazarian was excellent and I have full faith and trust in his ability.

Carolyn Newmiller Feb 26 2020

Review for Dr. Nazarian

Elizabeth Livingstone Feb 26 2020

Review for Dr. Spratt

Dr. Kohut is an excellent doctor who clearly cares about her patients. I recommend her without hesitation.

J.E. Feb 26 2020

Review for Dr. Kohut

very soft spoken- excellent bedside manner. explained procedure in details. Highly recomended

Feb 25 2020

Review for Dr. Herrmann

Feb 25 2020

Review for Dr. Bucky

Pretty incredible. Great first visit. Very thorough, extremely kind and easy to speak with, very focused and clear in her approach and thinking. Not a hint of being rushed, dedicated all the time needed. very impressed and happy to have come under her care.

Feb 25 2020

Review for Dr. Balasta

John Carty Feb 25 2020

Review for Dr. Bavaria

Dr. Bartlett fixed what another Doctor messed up! I cannot say enough great things about him. I have gone to Dr. Barlett a few times and I have been very pleased with the results. Dr. Bartlett is very talented and I trust him to do any work on my face!

Sarah Murray Feb 25 2020

Review for Dr. Bartlett

Dr. Bechtel is excellent. He is such a good listener. He has great expertise in his field.

Donna Clauder Feb 25 2020

Review for Dr. Bechtel

Feb 24 2020

Review for Dr. Cooperberg

My patient experience from first seeing Dr. Abboud to surgery from check in to check out could not have been any better. There isn't anything that needs to be improved. Everyone did a fantastic job. Thanks, AMO

Anne Otto Feb 24 2020

Review for Dr. Abboud

Feb 24 2020

Review for Dr. Derk

Feb 22 2020

Review for Dr. Rostain

Sara Feb 22 2020

Review for Dr. Tanyi

Dr Appasamy was extremely helpful with my condition. Caring & pleasant.

B. Young Feb 22 2020

Review for Dr. Appasamy

reused to treat me made up any excuse he could

Kevin Rudy Feb 21 2020

Review for Dr. Wu

Feb 18 2020

Review for Dr. Cappola

Feb 15 2020

Review for Dr. Steiner

Jaime Foy, patient Loretta Foy Feb 15 2020

Review for Dr. Wenger

CarriePHL Feb 15 2020

Review for Dr. Friedman

He saved my life!!!! He is the best doctor ever!! Outstanding as a doctor and as a gentleman.

Feb 14 2020

Review for Dr. Schaller

I was very nervous at my first visit. She put me at ease from the moment she walked through the door. She is very knowledgeable, patient and willing to share her time and expertise with you. I am lucky I found her.

KarenD Feb 12 2020

Review for Dr. Krisher

She was condescending and made me feel like she didn’t even care. Waited over a week for test results and never received a phone call I had to reach out numerous times. Just an all around horrible experience. Won’t ever go back and you should just get a new doctor like I did.

Brian Feb 12 2020

Review for Dr. Montgomery

Explains your medical issues clearly and not condescending. Very diligent about your treatment/medications. You don’t leave your appointment with questions. If you do think of something later he will answer you back. I have found that my care under Dr. Bloom has been excellent.

Feb 12 2020

Review for Dr. Bloom

Joan Brescia Feb 12 2020

Review for Dr. Giannakopoulos

Feb 11 2020

Review for Dr. Schwartz

L. Guglielmi Feb 11 2020

Review for Dr. Chandler

Feb 09 2020

Review for Dr. Derk

Dr. Nazarian took the time to listen to my medical history and made recommendations for my continued care. I am relieved to know that he will be taking over as my Orthopedic Surgeon going forward and have full faith in his ability to perform any required surgeries in the future.

Debra Funk Feb 08 2020

Review for Dr. Nazarian

Location

Hospital of the University of Pennsylvania

3400 Spruce St, Philadelphia, PA 19104