Hospital of the University of Pennsylvania

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Stroke Care Excellence Award™ (2017)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Hospital of the University of Pennsylvania

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Hospital of the University of Pennsylvania

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Hospital of the University of Pennsylvania

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Providers

3400 Civic Center Blvd Philadelphia, PA 19104undefined mi
219 N Broad St Philadelphia, PA 19107undefined mi
Dr. Soo Abboud, MDEar, Nose, and Throat
Dr. Soo Abboud, MD
250 King of Prussia Rd Ste 1A Radnor, PA 19087undefined mi
Dr. Stephanie Abbuhl, MDInternal Medicine
Dr. Stephanie Abbuhl, MD
3400 Spruce St Ofc Philadelphia, PA 19104undefined mi
251 E Huron St # 3-150 Chicago, IL 60611undefined mi
3400 Spruce St Philadelphia, PA 19104undefined mi
Dr. Benjamin Abella, MDEmergency Medicine
Dr. Benjamin Abella, MD
3400 Spruce St Ofc Philadelphia, PA 19104undefined mi
3400 Civic Center Blvd Fl 4th Philadelphia, PA 19104undefined mi
3400 Spruce St Ste 16 Philadelphia, PA 19104undefined mi
Dr. Peter Abt, MDTransplant Surgery
Dr. Peter Abt, MD
1865 Marlton Pike E Fl 2nd Cherry Hill, NJ 08003undefined mi
245 S 8th St # 334 Philadelphia, PA 19106undefined mi
Dr. Michael Acker, MDCongenital Cardiac Surgery
Dr. Michael Acker, MD
3400 Spruce St Philadelphia, PA 19104undefined mi
Dr. Nithin Adappa, MDEar, Nose, and Throat
Dr. Nithin Adappa, MD
1 Gustave L Levy Pl # 1243 New York, NY 10029undefined mi
3400 Civic Center Blvd Philadelphia, PA 19104undefined mi
Dr. Shivani Agarwal, MDEndocrinology, Diabetes & Metabolism
Dr. Shivani Agarwal, MD
630 W 168th St # 105 New York, NY 10032undefined mi
3400 Spruce St Philadelphia, PA 19104undefined mi
3400 Civic Center Blvd Fl 4th Philadelphia, PA 19104undefined mi
Dr. Jeffrey Ahn, MDEar, Nose, and Throat
Dr. Jeffrey Ahn, MD
1485 Palisade Ave Fort Lee, NJ 07024undefined mi
Dr. Vivek Ahya, MDCritical Care Medicine
Dr. Vivek Ahya, MD
3400 Civic Center Blvd Philadelphia, PA 19104undefined mi
Dr. Subha Airan-Javia, MDInternal Medicine
Dr. Subha Airan-Javia, MD
3400 Spruce St Ste 2009 Philadelphia, PA 19104undefined mi
3701 Market St Ste 741 Philadelphia, PA 19104undefined mi
330 S 9th St Philadelphia, PA 19107undefined mi
Dr. Mona Al Mukaddam, MDEndocrinology, Diabetes & Metabolism
Dr. Mona Al Mukaddam, MD
3400 Civic Center Blvd Philadelphia, PA 19104undefined mi
Dr. Nadine Al-Naamani, MDPulmonary Disease
Dr. Nadine Al-Naamani, MD
3737 Market St Fl 10 Philadelphia, PA 19104undefined mi

Location

Hospital of the University of Pennsylvania

3400 Spruce St, Philadelphia, PA 19104