Chestnut Hill Hospital

62%

Patients that would definitely recommend
8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

62%

Would definitely recommend
8% lower than the national average

Chestnut Hill Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Chestnut Hill Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Jennifer Sep 10 2020

Review for Dr. Norden

Extremely knowledgeable, pleasant and always has time to answer questions.

Sep 04 2020

Review for Dr. Hernandez

I had both my knees replaced this year and both outcomes were excellent. Dr. Vakil is not only an excellent surgeon but he also has a super personality. He explains everything clearly and completely. Of course I highly recommend him.

Aug 29 2020

Review for Dr. Vakil

I have had two knee replacements done by Dr. Vakil, the most recent 2 months ago and found his work to be fantastic. My recovery was relatively quick compared to many people I know and his care and concern throughout the process was amazing

Jim Sutton Aug 29 2020

Review for Dr. Vakil

Aug 28 2020

Review for Dr. Abboud

Had a double knee replacement. He did a good job. Can now walk pain-free. So happy. His demeanor was compassionate and he accommodated my wish to do both knees at the same time. I know this is unusual, but it worked for me.

Patricia Aug 28 2020

Review for Dr. Nelson

Bruce F Aug 28 2020

Review for Dr. Abboud

Aug 27 2020

Review for Dr. Vakil

I think she retired

Maric Aug 25 2020

Review for Dr. Branigan

Had to wait 45 minutes because he was out shopping, 3 visits x rays, mri no blood test to tell me I have gout and arthritis Had me sign papers for surgery on my big toe, I didn’t trust him Went to another doctor he prescribed medications Within 3 weeks I was back to normal

Aug 24 2020

Review for Dr. Mosheyev

Art Newcomb Aug 19 2020

Review for Dr. Vakil

Dr. Tomko provides exemplary care to her patients. She listens well and explains situations in terms that her patients can understand. Her knowledge of medicine is upper echelon and aside from all of that, she really cares about her patients. That’s why I trust her!

No improvement needed! Dr Tomko is first rate in a Aug 18 2020

Review for Dr. Tomko

Crawford Cooper Aug 17 2020

Review for Dr. Vakil

He's very through. Makes recommendations to see specialists if warrented.

Robert Kantner Aug 17 2020

Review for Dr. Sanderson

I had a fantastic experience both times I dealt with Rothman

Lucy Visalli Aug 15 2020

Review for Dr. Abboud

CG August 2020 Aug 15 2020

Review for Dr. Morehouse

Bill Rech Aug 13 2020

Review for Dr. Vakil

Absolutely. Dr. Regillo repaired my macular hole. Nothing to it except the post op head down position which I was able to maintain with rental equipment. Post op visits are very timely and organized

Eran Aug 08 2020

Review for Dr. Regillo

Sophia Aug 08 2020

Review for Dr. Gilbert

Dr. Manav Segal Allergist is the worst doctor I've been to. He's a bad listener and actually sent me for wrong blood testing. He does not read nor looks at patients history so he knows nothing about you.

Ecr Jul 21 2020

Review for Dr. Segal

Dr. Bardin is a model of conscientious, kind, knowledgeable medical care. If he is your physician you are lucky.

Lisa Sclan Cooper Jul 19 2020

Review for Dr. Bardin

Iain Jul 15 2020

Review for Dr. Araya

Dr Abboud seemed very pleasant and conducted my visits in a professional manner. As with all my Rothman Drs I would be surprise if it was anything less.

Greg Gilman Jul 12 2020

Review for Dr. Abboud

Dismissive, judgmental, and unprofessional with not an ounce of compassion. Complains of fellow office workers and other personal issues. Rather scary......

Jul 10 2020

Review for Dr. Nashleanas

Very professional, explained procedure well, helped to expedite delivery of care in a timely manner, explained results of procedure in understandable terms. Overall, was a great experience with this doctor.

Lissa R. Jul 06 2020

Review for Dr. Hellman

discrimination in pain management Jun 30 2020

Review for Dr. Haley

Jun 30 2020

Review for Dr. Clarke

Dr. Dunn is an excellent doctor. He saw my husband on short notice because of the Covid pandemic. My husband Carl was a new patient and he absolutely loved him. He said he was very knowledgeable, professional and kind. He will be our new podiatrist because he was excellent!

Carl Schwartz Jun 30 2020

Review for Dr. Dunn

Wonderful Physician. Caring, professional and explained everything about my procedure and answered all my questions.

Jun 26 2020

Review for Dr. Abboud

Art lerner Jun 26 2020

Review for Dr. Abboud

Jaclyn Vitale Jun 26 2020

Review for Dr. Abboud

Fantastic ophthalmologist! Was referred to him by my primary ophthalmologist for cataract surgery because of possible complications due to another eye condition. Dr. Wisner is extremely skilled, very attentive, and truly cares about his patients. He is amazing! A+++++

Renate Jun 24 2020

Review for Dr. Wisner

Really liked his professionalism

Andrea Sagolla Jun 21 2020

Review for Dr. Abboud

I am very thankful to Dr. Abboud for recognizing a soft tissue sarcoma in my upper arm some 10 years ago when he worked for the 3 B's at Penn hospital and sent me to see Dr. Lackman. I never got to thank him for his saving my arm from being removed. GOD bless him. Thank You Lou M.

Louis Mancano Jun 21 2020

Review for Dr. Abboud

Survivor of USHealthCare Jun 16 2020

Review for Dr. Pendley

Great facility. Great staff. The best doctor and his associate

Bruce Kaplan Jun 14 2020

Review for Dr. Abboud

Great visit - direct easy to understand-operation scheduled for a week after visit.

Dan Keough Jun 08 2020

Review for Dr. Abboud

Astronomer Jun 06 2020

Review for Dr. Wisner

Stuart Baron Jun 06 2020

Review for Dr. Nelson

I went to Dr Clarke when she was in Mt Airy and I am so sad she moved far away. I would have followed her there but it is too far. She diagnosed a major illness I have that eluded everyone else. She is also compassionate, always had time for me, and spent lots of time during the visit.

Esta Jo Schifter Jun 04 2020

Review for Dr. Clarke

As well as being a great surgeon, he's very caring, with good communication skills

Donna Miranda Jun 02 2020

Review for Dr. Abboud

Excellent and efficient. Especially in light of COVID 19. From the initial call thru the visit.

May 29 2020

Review for Dr. Abboud

Dr Haley is the best Doctor I have ever met! I have chronic pain after multiple surgeries. Everyone gave up on treating me. Dr Haley was very interested in helping from the beginning and has now relieved my pain to a great degree!

Bob May 28 2020

Review for Dr. Haley

There is not an option for zero stars, so I have to give him one star. Never met a more condescending doctor in my life. I do not think he could have shown less interest in our case. I now understand why he is accepting new patients, nobody returns after initial visit.

May 20 2020

Review for Dr. Dooneief

Great doctor! Very thorough. Very patient! Makes sure you have what you need to feel better.

B. Garnett May 03 2020

Review for Dr. Scanlon

Dr. Neumann has a calm spirit about him and he’s always helpful and knowable when addressing my issues or concerns. I appreciate his honesty and his professionalism.

Jackie D Apr 24 2020

Review for Dr. Neumann

A keen listener with a positive bedside manner.

Dave Apr 20 2020

Review for Dr. Kummer

Dr. Vakil deserves to be recognized for his great qualities. He's a great communicator, caring, respectful, attentive, along with outstanding professionalism.I really appreciate his services. May God continue to bless him.

Mrs. Denise Williams Apr 11 2020

Review for Dr. Vakil

He is very professional and skilled at what he does!!! I would recommend him for anyone who needs a joint replacement.

Theresa Pearl Apr 09 2020

Review for Dr. Vakil

Chris Forlano Apr 03 2020

Review for Dr. Vakil

Apr 01 2020

Review for Dr. Kligman

Ashley Deihl Mar 31 2020

Review for Dr. de Butts

Bob G Mar 27 2020

Review for Dr. Goodstein

I see "rude" is the word of choice in describing him, add my rude, arrogant, and disrespectful to the mix Was an inpatient so didn't have much choice but to see him, I will NOT be using him for the follow up.

Mar 25 2020

Review for Dr. Kelly

R Kosick Mar 24 2020

Review for Dr. Morehouse

Mike Heiland Mar 21 2020

Review for Dr. Vakil

Joye P Mar 19 2020

Review for Dr. Khanna

Robert C. Timms, Jr. Mar 19 2020

Review for Dr. Regillo

I have been a patient of Dr.Hunter for over 15 years she's very down to earth and listens to your concerns. every appointment I have with her ends with me feeling well informed

Mar 18 2020

Review for Dr. Hunter

Linda Mar 18 2020

Review for Dr. Segal

Lita Mar 16 2020

Review for Dr. Hoellein

Terrific careFe

Dennis Little Mar 15 2020

Review for Dr. Abboud

Mar 14 2020

Review for Dr. Pedano

Dr. Vakil replaced both of my knees, within 6 weeks I am walking, driving, and able to perform 99% of every day duties. He did a great job with no problems and small scars.

S. Quinn Mar 12 2020

Review for Dr. Vakil

Excellent, spent time, listened and offered good advice.

Joe Mar 10 2020

Review for Dr. Bardin

Dr. Vakil is informative, reassuring, and one of a few doctors’ I encountered in my life that cared. He made me feel very comfortable. He did an excellent job on my knees.

Robert J. Latronica Sr. Mar 06 2020

Review for Dr. Vakil

Ron Kahny Mar 05 2020

Review for Dr. Vakil

Would not recommend

Mar 05 2020

Review for Dr. Araya

robin Morris Mar 05 2020

Review for Dr. Vakil

Not good

Mar 04 2020

Review for Dr. Faye

Marcia Q. Mar 03 2020

Review for Dr. Vakil

Dr. ABBOUD IS very thorough and thoughtful and is not quick to push surgery.

Mar 01 2020

Review for Dr. Abboud

Terrible experience. She is not good. Doesn't listen, doesn't pay attention, bad bedside manor

Feb 29 2020

Review for Dr. Bowes-Lawlor

debbie cohen Feb 28 2020

Review for Dr. Abboud

My experience with Dr Ganz was very impersonal. He wanted to place a cardiac stent but couldn’t explain where. He said someone would call me to let me know when that would happen. Here I am almost two years later. No call. Oh well.

Caren Thompson in Glen Mills,, P - Feb 28 2020

Review for Dr. Ganz

Dr. Min and her staff are the best. Most efficient and friendliness staff I have ever encountered. From setting up the appointment thru the actual appt. everything was absolutely incredible. Kudos for making your patients a priority! Will highly recommend.

Carol Scheifele Feb 27 2020

Review for Dr. Min

Very caring surgeon with good communication skills as well as being a great surgeon.

Alex Novsk Feb 22 2020

Review for Dr. Abboud

Dr. Min was referred to me by my primary physician and I have been pleased with both of my appointments thus far. She was very patient and took her time to discuss any concerns that I had and potential treatment.

Joanie D Alston Feb 17 2020

Review for Dr. Min

Dr. Calligaro was an amazing doctor, surgeon, and overall great guy. He is a talented doctor who has great bed side manner. As a patient going in for a rare condition, he explained everything throughly and was there to answer any questions.

Feb 16 2020

Review for Dr. Calligaro

Broderick C Byers Feb 14 2020

Review for Dr. Vakil

This was my first visit and I was very impressed by Dr. ABBOUD. I don’t normally go to the doctors but after seeing him he’s wonderful. He cares, explains everything in layman‘s language, very knowledgeable with an excellent bedside manner. His staff is very accommodating and friendly.

Gloria Feb 14 2020

Review for Dr. Abboud

Never he with holds pt medical records.

Feb 13 2020

Review for Dr. Ram

Takes as much time as you need to understand the procedure. Asks questions and listens to your answers. Very friendly. Great staff at Abington and Willow Grove offices.

Jean Feb 10 2020

Review for Dr. Vakil

I totally agree with the review. It is 2020 and Dr.Gardner does not have compassion and her office workers are unprofessional and non- compassionate as well. It is time for Dr.Gardner to retire!!

Feb 02 2020

Review for Dr. Gardner

He was efficient ,good personal interactions with me ,very encouraging throughout the process

Huntingdon valley, PA - Feb 02 2020

Review for Dr. Vakil

Bonnie Jo bOICE Jan 29 2020

Review for Dr. Min

I have seen Dr. Vakil 3 times for hip pain despite PT & injections. He spent considerable time with me to explain my options and the pre & post-op course of care would go. He answered all my questions and made me feel comfortable with my choice.

David Chialastri Jan 25 2020

Review for Dr. Vakil

She is a caring doctor she listens and takes her time with you she is such a kind doctor to have besides my last doctor of 40 years she is simply the best.

Kathleen Winstead Jan 24 2020

Review for Dr. Benson

My appointment was for 4:15. By 4:55, I still hadn’t seen Dr Goodstein. I got up and left. If this is how Berger-Henry treats their patients, I’ll find another doctor.

Jan 21 2020

Review for Dr. Goodstein

Dr. Vakil did my left hip replacement (after doing my right hip 9 months earlier) in Nov. '19. He was awesome, again, as was his entire staff. Both the surgery and follow-ups went perfectly and efficiently. I highly recommend Dr. Vakil and his Team!

William Borchert Jan 18 2020

Review for Dr. Vakil

Dr. Vakil did 2 total knee replacements about 11 months apart on me, and both recoveries were rather quick. And there were no complications. He explained everything very clearly.

John Dajnowski Jan 18 2020

Review for Dr. Vakil

Dr. Thomas Viviano Jan 17 2020

Review for Dr. Vakil

Jan 15 2020

Review for Dr. Morehouse

CA Jan 13 2020

Review for Dr. Abboud

I was very happy with my visit to Dr. Vakil. He was patient and a good listener. He also took time to be sure I understood everything he explained to me. I would highly recommend Dr. Vakil.

Jan 11 2020

Review for Dr. Vakil

Excellent vary caring doctor

Jan 11 2020

Review for Dr. Ledley

Location

Chestnut Hill Hospital

8835 Germantown Ave, Philadelphia, PA 19118

Frequently Asked Questions

Where is Chestnut Hill Hospital located?

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