Chester County Hospital

85%

Patients that would definitely recommend
15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 100 Best Hospitals Award™ (2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Labor and Delivery Excellence Award™ (2019, 2018)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Chester County Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Chester County Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Probably the most compassionate and knowledgeable Doctor I have ever had! She spends the time to listen to you!

Robert Gibson Jul 08 2020

Review for Dr. Dallas-Feeney

Jul 07 2020

Review for Dr. Sunoo

Dr. Atkins delivered my son 3 years ago and it was the most amazing experience. He really cares for his patients, will let you ask questions and give thoughtful answers. I really enjoy my visits to the ob/gyn..

ChesCoMomof2 Jul 07 2020

Review for Dr. Atkins

Months ago and before the Covid, I saw him. Really I like how he is, kind, and of course, down to earth. Especially I like it when he takes the time to explain things through. I know he is super busy, I do recommend him to others.

Downingtown, PA Jul 02 2020

Review for Dr. Neithardt

Jun 27 2020

Review for Dr. Kwan-Morley

Dr Smucker in his friendly and professional manner explained in detail the bone condition of my right hip implant. Excellent interview.

Jun 22 2020

Review for Dr. Smucker

MTay Jun 18 2020

Review for Dr. Sunoo

I live in Bear Delaware and Doctor Ciccarelli was my doctor before she moved her practice from Delaware to West Chester. Dr. Ciccarelli is very thorough when treating her patients and always on time. Dr. Ciccarelli is a five star doctor plus.

John Thorn Jun 16 2020

Review for Dr. Ciccarelli

My experience was excellent. I thought Dr. Chang and the entire staff made me feel very comfortable in the midst of the pandemic and my own health issues.

Sharon Jun 14 2020

Review for Dr. Chang

TRM Jun 11 2020

Review for Dr. Savochka

I would definitely recommend Dr Smucker

Darlene Miller Jun 04 2020

Review for Dr. Smucker

I had a breast lift with Dr. Veitia that left me with permanent nerve damage of both breasts. I am completely numb in both nipples. This has caused me depression and anger for the past five years.

Lina Jun 04 2020

Review for Dr. Veitia

Jun 04 2020

Review for Dr. Ferguson

Cathy Frey Jun 03 2020

Review for Dr. Mushlin

The best nurse practitioner ever! I have been leaving in this country for 10 years and Anita is the best doctor ever! I am so lucky having her as part of people to take care of me! Thank you Anita!

Margarita Garay Zarco Jun 03 2020

Review for Anita Snyder

Betty Jun 01 2020

Review for Dr. Stefan

Dr. Stefan is professional and talented. He took excellent care of me! He went above and beyond to make sure I was happy and pain free. I highly recommend him to anyone looking for a plastic surgeon.

Sergio Jun 01 2020

Review for Dr. Stefan

I highly recommend Dr. Solanet. He has been my Doctor for 50 years. He is the best. I love Him. May God bless this man! I would not be here today if it wasn't for Dr Solanet.

Rose Jones May 30 2020

Review for Dr. Solanet

Today 5/29/20 I called as a new Patient. The lady who answered the phone was so mean, rude and disrespectful, that not calling them back!

Sofia Sanchez May 30 2020

Review for Dr. Hotmer

Dr Ryan is highly competent ,thorough and easy to talk to.I highly recommend her.

Steve Lucey May 27 2020

Review for Dr. Ryan

JMY May 27 2020

Review for Dr. Aksu

I don’t even know where to begin. There are no words to describe how happy I am with my surgery. He assured me from the beginning that I would be taken care of and I had full confidence that he knew what he was doing. He is a true artist.

Annie May 25 2020

Review for Dr. Stefan

Sister Bernadette, Malvern May 22 2020

Review for Dr. Mushlin

Liz May 21 2020

Review for Dr. Bellaire

A 25+ year patient of Dr. McCann. She is a solid professional, caring and well-schooled in her practice. Super responsive to patient needs. Highly recommended.

Steve Plotkin May 21 2020

Review for Dr. McCann

It was very pleasant. He explained everything to me and felt very comfortable

May 19 2020

Review for Dr. Smucker

Dr Smucker always goes above and beyond!

Dennis Lafferty May 19 2020

Review for Dr. Smucker

Arlene Greenwald May 19 2020

Review for Dr. Brown

Fantastic. This man literally saved my life.

May 19 2020

Review for Dr. Doorey

May 18 2020

Review for Dr. Askinas

Dr. Tedeschi is a real patient advocate. She is professional, compassionate, and very knowledgeable. She makes a rough road easier!!!

Carol Hanna May 18 2020

Review for Dr. Tedeschi

Excellent experience.

Fazal Syed May 15 2020

Review for Dr. Chen

T. Lehman May 13 2020

Review for Dr. Mushlin

Dr. Oldham is an excellent physician and surgeon. Following cataract surgery, my vision is now 20/20! The process was seamless. He was very patient explaining all options thoroughly and returning calls in a timely fashion. HIs staff was very pleasant and reliable. Outstanding!

May 13 2020

Review for Dr. Oldham

outstanding in every way!

brian j gail May 12 2020

Review for Dr. Hornick

Rose MIlnor May 12 2020

Review for Dr. Smucker

May 10 2020

Review for Dr. Schleusner

Bad. Never going back.

Danny May 10 2020

Review for Dr. Vasiuk

Excellent staff - Jennifer is extremely helpful and thoroug

May 08 2020

Review for Dr. Richards

I've been very pleased with Dr. Shillenger and his management of my heart issues. He is very attentive and focused. While he is concise in a hospital visit or an in-office visit, he gives ample opportunity for questions and concerns. He inspires confidence in him.

ggbox May 08 2020

Review for Dr. Schillinger

Dan and Kay McNatt May 07 2020

Review for Dr. Old

Very rough, unprofessional, makes weird comments.

May 07 2020

Review for Dr. Brazerol

I was diagnosed with covid 19 he got me threw a rough couple of days very professional very hardworking and dedicated to his patiences would highly recommend him glad he was on my team

Bob March May 06 2020

Review for Dr. Hindman

Told me not to take blood thinners which resulted in a massive pulmonary embolism!

May 05 2020

Review for Dr. Saroha

Ruth B Young May 01 2020

Review for Dr. Neithardt

Apr 30 2020

Review for Dr. Morris

Great doctor, professional and very friendly!

Apr 29 2020

Review for Dr. Andersen

Dr. Hahm is an excellent, compassionate doctor. He goes out of his way to make sure that you get the best care possible. You never feel rushed and he patiently listens and answers all of your questions.

Apr 29 2020

Review for Dr. Hahm

Dr. Walsh is a wonderful doctor! He listens and is willing to talk options over with me. I always find him to be pleasant and genuinely concerned about my diabetic issues. He is so down to earth and makes me feel very conferrable.

Robert K. McCarter Apr 27 2020

Review for Dr. Walsh

Outstanding doctor! She has taken care of my diabetic foot problems for several years. She operated on my right toe and she has always been willing to explain medical issues and she is very pleasant as is her entire staff. I have recommended her medical services to several of my friends.

Robert K. McCarter Apr 27 2020

Review for Dr. Siegerman

Renee Apr 25 2020

Review for Dr. Schafrank

Apr 25 2020

Review for Dr. Ferreira

Apr 24 2020

Review for Dr. Mushlin

Maria Apr 23 2020

Review for Dr. Stefan

Been going to Dr Manos for over 25 yrs, I live in Delaware and will continue to see him as long as he’s in practice. Always glad to see you no matter what.

Mary MV Apr 22 2020

Review for Dr. Manos

Eileen Stahlheber Apr 17 2020

Review for Dr. Mushlin

Apr 17 2020

Review for Dr. Richards

Jennifer C Apr 16 2020

Review for Dr. Mushlin

Dr Leah is always up to date on health issues and medication. Her staff is also amazing.

Beth Apr 09 2020

Review for Dr. Keah

Great Doctor! Not sure what I’d do without his help. He has helped me tremendously!

Mary Dawson Apr 09 2020

Review for Dr. Yao

Renee Apr 01 2020

Review for Dr. Catania

Excellent care by Dr. Wong. She is kind, caring, empathic and saved my life. I have every confidence in her training, skills, and experience. I would highly recommend her.

Rosa K. Apr 01 2020

Review for Dr. Wong

Saw for snoring. All he wanted was me to buy the mouth guard he makes for $500 and insurance doesn't cover. Told my wife to wear ear plugs or move to another room. Unprofessional

Karen Mar 31 2020

Review for Dr. Smith

Dr. Burki navigated me through 6 months of chemotherapy and she is fantastic. Clear, concise and calm in explaining every step and even a road block or two! Thank you Dr. Burki

Joan Kavanagh Mar 30 2020

Review for Dr. Burki

I had a muscle repair, hernia surgery and tummy tuck. Dr. Veitia is a great surgeon and I would recommend him to anyone.

Mar 30 2020

Review for Dr. Veitia

She was terrific when my boyfriend was taken to CC hospital for stomach pain. Turned out to be intestinal blockage but Dr Kane was so human, funny and warm. We just loved her. Pulled no punches and was real!!

Jojo Mar 29 2020

Review for Dr. Kane

Mar 28 2020

Review for Dr. Irfan

Mar 28 2020

Review for Dr. Jan

Dr Stefan is the best doctor I have ever seen. Absolute best surgeon out there, perfectionist. My nose looks incredible. Thanks to Dr Stefan and his team. Highly recommended.

Adam Mar 23 2020

Review for Dr. Stefan

Very nice doctor, very friendly.

Vincent Cilurso Mar 22 2020

Review for Dr. Garg

We love Dr Gabe - he saved my daughter’s life - way back in 1992- can’t believe what a miracle-worker he continues to be...my daughter and granddaughter still doctor with him!! We love you Dr Gabe and Dr Corinne! Sharon & Jim

Sharon & Jim Mar 13 2020

Review for Dr. Ruggiero

Very thorough. Clearly explains recommendations. Feels like real "care".

Michael P. Mar 11 2020

Review for Dr. Staid

Mar 11 2020

Review for Dr. John

K. S. Mar 09 2020

Review for Dr. Staid

My wife and daughter have being treating with Dr. Staid for about 6 months and wanted me to see her. I was reluctant because I have a concierge doctor at Penn and thought seeing Dr. Staid would be redundant. I was wrong and only wish I had scheduled with Dr. Staid sooner.

H. S. Mar 09 2020

Review for Dr. Staid

My family have been with Gabe for over 30 years. He is an exceptional doctor and human being

bill gayle Mar 08 2020

Review for Dr. Ruggiero

Mar 03 2020

Review for Dr. Lieb

I never feel rushed at an appointment and feel Rashna is giving me great care on my overall physical and mental health

Mark B. Mar 02 2020

Review for Dr. Staid

.reallly great Doctor ! Takes time, so you usually wait for your appointment , but he is worth it...going to him for over 35 years and now my grandchildren go to him !

Kathleen Ralston Mar 02 2020

Review for Dr. Ruggiero

Feb 27 2020

Review for Dr. Burki

Feb 27 2020

Review for Dr. Burki

Had laser neck lift surgery Dr Kim explains everything as he is doing the procedure Very caring .Two days post stay tuned for updates

Louis K Feb 27 2020

Review for Dr. Kim

Worst bedside manner I’ve ever experienced from a doctor. He doesn’t listen, assumes you’re an idiot and talks to you as such, and makes judgements before receiving all of the facts. I seriously cannot believe he actually has patients.

Megan Feb 26 2020

Review for Dr. Catania

Everyone I dealt with were very professional, friendly and informative

Feb 25 2020

Review for Dr. Berger

Patient Feb 24 2020

Review for Dr. Waldman

ST Feb 22 2020

Review for Dr. Burki

Karen Leary, Malvern, Pa Feb 21 2020

Review for Dr. Burki

Dr. Bamezai is a very knowledgable and thorough physician. Also, she delivers her plan with kindness and compassion. She is an excellent doctor and I am glad I found her.

Jen Feb 20 2020

Review for Dr. Bamezai

Susan Feb 20 2020

Review for Dr. Burki

Dr Burki never seems rushed, even on busy days. Since our first visit Dr. Burki was caring and informative about the treatment plan. She takes time to ask us if we have any questions. Dr. Burki has helped us walk our difficult journey through cancer treatment through her care and support.

Karleen McAdams Feb 20 2020

Review for Dr. Burki

She is the best physician I have met in a long time. Truly exceptional experience! Spent a loong time listening to me and addressed all my concerns. Amazing experience.

Feb 16 2020

Review for Dr. Burki

Jaime Foy, patient Loretta Foy Feb 15 2020

Review for Dr. Wenger

my husband and I have been going to him for more than six years. He has always been very informative prior to our various surgeries. Staff friendly. Sometimes wait times are too long - that is my only complaint.

Feb 15 2020

Review for Dr. Aksu

Very caring doctor. Made my experience so much less stressful.

Feb 14 2020

Review for Dr. Ochsner

So knowledgeable and so ready to help with any medical situation. Takes the time o listen--amazing!! SHould be a GP ----I would go to her for any problem!!

anthony Feb 12 2020

Review for Dr. Kwan-Morley

Dr Chang and his staff were caring attentive and professional.

West caln , PA - Feb 12 2020

Review for Dr. Chang

Location

Chester County Hospital

701 E Marshall St, West Chester, PA 19380