Cancer Treatment Centers of America at Eastern Regional Medical Center

88%

Patients that would definitely recommend
18% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

Learn more about patient safety ratings

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Cancer Treatment Centers of America at Eastern Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Cancer Treatment Centers of America at Eastern Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

GREEN LANE, PA - Jun 21 2019

Review for Dr. Nina Maouelainin, DO

Awful!!!!!!!!!!!

Apr 05 2019

Review for Dr. Melanie Amster, MD

I have seen many other doctors recently to solve a chronic cough. She is the first to actually take the time to really listen to what was going on with me. After months of being sick I am finally able to lead a normal life again. I am very grateful to her. I would highly recommend her!!!!

Jan 21 2019

Review for Dr. Nina Maouelainin, DO

Nov 11 2018

Review for Dr. Melanie Amster, MD

I went there having being referred to by my doctor but then i found myself changing my PD and making Nina my PD. I liked the way she listens to my concerns and addresses them one by one without rushing me through!

in Glenolden, PA - Nov 03 2018

Review for Dr. Nina Maouelainin, DO

May 30 2018

Review for Dr. Melanie Amster, MD

no pain meds after stents had to go to the ER at night for pain meds each time-three different times

May 28 2018

Review for Dr. Melanie Amster, MD

in Clarks Summit, PA - Apr 24 2018

Review for Dr. Richard Schmidt, MD

I have only positive reaction to Dr.Nina ...She gets things done ..is very good at explaining What is going on and what she is doing about it.

in Perkasie. Pa - Apr 23 2018

Review for Dr. Nina Maouelainin, DO

Dont get an ureteroscopy with her, she will send you home riding with pain. She only wants you to take tylenol which doesn't help if you have an stent.

Philadelphia - Apr 04 2018

Review for Dr. Melanie Amster, MD

Dr Sloane has always provided options to dealing with health conditions I have been experiencing. I have had trust in his level of care for several years.

Mar 27 2018

Review for Dr. Bruce Sloane, MD

Paul Cybularz is a skilled acupuncturist and herbal medicine practitioner. He helped me with my shoulder and leg pain from an old injury (2000) and helped me get on the right track with my diet. My overall inflammation and pain from fibromyalgia has improved dramatically.

Feb 12 2018

Review for Paul Cybularz, LAC

Dr. Amster will keep you waiting well past when your appointment is scheduled to begin. Once she finally shows up, she will regularly interrupt you and overall make you feel like you are doing nothing more than bothering her. I would recommend scheduling with someone else at a different practice.

Jan 31 2018

Review for Dr. Melanie Amster, MD

Dr. Amster is an exceptional physician. She is kind and caring, and always has time for me. She stood beside me during a very difficult time in my life. Thank you, Dr. Amster!

Exton - Jan 10 2018

Review for Dr. Melanie Amster, MD

Waited over an hour to see her, which then ended up to be just before noon. She rushed the visit and was dismissive. Spent maybe 10 minutes with me and said i was probably just dehydrated. I will be seeing someone else.

Wayne, PA - Nov 18 2017

Review for Dr. Melanie Amster, MD

Philadelphia, PA - Nov 12 2017

Review for Dr. Melanie Amster, MD

Dangerous. If you are ready to DIE, go to Dr. Schmidt. He is highly irresponsible and doesn't know his job at all. Dr. Schmidt is a really bad surgeon. This guy has no heart or care for his patients. Everything good you hear or read about him is not true, its just all a promotion. Be careful.

Apr 16 2017

Review for Dr. Richard Schmidt, MD

in Quakertown, PA - Oct 22 2016

Review for Dr. Nina Maouelainin, DO

Dr Amster saved my life! She is a very special person to me. I appreciate her staff and all the help they have done for others. I travel from NY State to see her. SO very worth it.

in Westfield, NY - Sep 21 2016

Review for Dr. Melanie Amster, MD

Jun 11 2016

Review for Dr. Melanie Amster, MD

Best doctor I've ever had!

May 26 2016

Review for Dr. Joseph Brezin, MD

I have been with this practice for 23 years. I would not trade it for anything. The staff and the Dr. Are excellent!

May 25 2016

Review for Dr. Joseph Brezin, MD

best doctor in the area - highly recommend Dr Brezin

May 10 2016

Review for Dr. Joseph Brezin, MD

I would definitely recommend Dr. Brezin to other patients because he is such a amazing doctor. He has been my Doctor for 10 years and I'm very satisfied with his care over the years and present.

in Philadelphia Pa. - Apr 13 2016

Review for Dr. Joseph Brezin, MD

The office took me although I was late. There was an event in the area that had stopped all traffic. I was still seen in a timely manner after i arrived. The office staff is courteous and efficient. Dr Sloane was very helpful and respectful.

Oreland, PA - Apr 12 2016

Review for Dr. Bruce Sloane, MD

in Hamilton, NJ - Apr 04 2016

Review for Dr. Joseph Brezin, MD

in Broomall, PA - Apr 03 2016

Review for Dr. Richard Schmidt, MD

in King of Prussia, PA - Mar 29 2016

Review for Dr. Joseph Brezin, MD

very good at explainig things. very thural with testing.

in Phila Pa 19139 - Mar 29 2016

Review for Dr. Joseph Brezin, MD

Dr. Sloane is knowledgeable and has a great approach to making his patients feel at ease. Ralph Kendricks

in Philadelphia, PA - Jan 08 2016

Review for Dr. Bruce Sloane, MD

Location

Cancer Treatment Centers of America at Eastern Regional Medical Center

1331 E Wyoming Ave, Philadelphia, PA 19124