St. Charles Redmond
Patients that would definitely recommend
7% higher than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
9% higher than the national average
Would definitely recommend
7% higher than the national average
St. Charles Redmond
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
St. Charles Redmond
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Kelly Jan 21 2021
Review for Dr. Hellmann
Dr. Hall is kind, respectful, professional, sincere, and modest. He replaced my knee and I had an outstanding outcome, with a better than expected recovery time. He is the best surgeon, of any specialty, I have ever been to. Every person I know who has seen him, feels the same way. I highly...
Jan 18 2021
Review for Dr. Hall
Dr. Hall is great! She is thorough, thoughtful and has a sense of humor. She listens carefully and explains why she asks what she asks and how it relates back to the patient. She and her nurse scheduled our appointment via so we did not have to make a 375 mile trip twice. We could tell that she...
Terry Henrikson Jan 15 2021
Review for Dr. Hall
Great at explaining and listening. Didn't push me to do the surgery and was respectful of size of implant to look as natural as possible. Overall I feel great and am very happy that I did this with Dr Angeles!
Anonymous Jan 14 2021
Review for Dr. Angeles
I would recommend Dr. Shen to my family, friends and anyone else that ask me for a wonderful Cardiology Specialist. I was referred to Dr. Shen by my primary Dr. in the early summer of 2001, after several test, he got serious with me and suggested that I have surgery to replace my aortic valve which...
JACK KIRTLEY Jan 12 2021
Review for Dr. Shen
Location
Frequently Asked Questions
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Does St. Charles Redmond score well in safety ratings?
Dr. Hellman was just awesome... She listened and explained in detail. Her staff is also wonderful. I felt so taken care of and am very grateful!