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St. Charles Bend

St. Charles Bend is a medical facility located in Bend, OR. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.

69%

Patient Experience Rating

5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™

2024, 2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

2% higher than the national average

69%

Would definitely recommend

5% higher than the national average

St. Charles Bend

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

St. Charles Bend

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%66%

Providers

Provider Reviews

Dr Askew performed emergency surgery on me after an accident. He was very helpful afterwards, providing the care and information I needed to complete my recovery, which has gone just as he said it should. His office staff and PAs were also very helpful, friendly and great caregivers. I highly...

Grateful Patient Jun 10 2024

Review for Dr. Askew

I am really glad I found Dr. Smith. She is compassionate and really takes the time to listen. She has also helped me with ongoing problems that had other doctors stumped. She’s amazing.

Jun 07 2024

Review for Dr. Smith

Dr. Meyers saved my life on more than one occasion, I am so grateful to have her as my physician. When I first came to be a patient of Dr. Meyers, I had struggles, as many people do. But I was far from ready to make any lifestyle changes at that moment. Most doctors would have given up but she...

patient Jun 07 2024

Review for Dr. Meyers

I have been seeing Dr. Angeles for 14 years. He saved my life and still cares about me. He is a great, caring person.

Cathy D. Jun 06 2024

Review for Dr. Angeles

My daughter got a large second degree burn on a Sunday evening. After going to the ER and them giving us instructions that were inappropriate I followed my intuition to seek second opinions on her follow-up care. I took her into Dr. Angeles office and they got her in immediately. They remained calm,...

Jun 05 2024

Review for Dr. Angeles

Location

St. Charles Bend

2500 NE Neff Rd, Bend OR 97701

CallDirections

(541) 382-4321

Frequently Asked Questions

Where is St. Charles Bend located?

St. Charles Bend is located at 2500 NE Neff Rd, Bend, OR 97701. Find other locations and directions on Healthgrades.

Has St. Charles Bend won any recent awards from Healthgrades?

Yes, St. Charles Bend has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Spine Surgery Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and 1 more in the past two years.

Is St. Charles Bend highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Charles Bend score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at St. Charles Bend?

Phone number, appointment information, and directions can be found on Healthgrades St. Charles Bend profile..

How does St. Charles Bend rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2500 NE Neff Rd

Bend, OR 97701

Directions

(541) 382-4321