Sacred Heart Medical Center at RiverBend

73%

Patients that would definitely recommend
3% higher than the national average


Sacred Heart Medical Center at RiverBend is a medical facility located in Springfield, OR. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Sacred Heart Medical Center at RiverBend

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Sacred Heart Medical Center at RiverBend

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Ii would not be alive today if not for Dr. Esrig. Not only is he an excellent surgeon, he has continued to help me navigate having renal cell carcinoma. I consider myself very lucky to have this man in my corner.

Jacquelyn Schmidt Sep 27 2021

Review for Dr. Esrig

Sep 23 2021

Review for Dr. Herrmann

LisaKV Sep 22 2021

Review for Dr. Hoellrich

Dr. Miho is very kind and compassionate. She has always made the time to review and discuss everything at each appointment. I don't feel rushed, rather, I feel seen and heard.

Lisa Sep 21 2021

Review for Dr. Dougherty

Dr. Lee has a positive attitude about my well-being. I enjoy having an appointment with him.

Ilona M Johnson Sep 19 2021

Review for Dr. Lee

Location

Sacred Heart Medical Center at RiverBend

3333 Riverbend Dr, Springfield, OR 97477

Frequently Asked Questions

Where is Sacred Heart Medical Center at RiverBend located?

Has Sacred Heart Medical Center at RiverBend won any recent awards from Healthgrades?

Does Sacred Heart Medical Center at RiverBend score well in safety ratings?