Sacred Heart Medical Center at RiverBend

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Sacred Heart Medical Center at RiverBend

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Sacred Heart Medical Center at RiverBend

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dean Le Bret Jul 13 2020

Review for Dr. Gallo

Leah Jun 25 2020

Review for Dr. Cooper

Dr. Wells is very thorough, knowledgeable, caring and easy to communicate with. I trust his judgment.

Jill Fischer Jun 06 2020

Review for Dr. Wells

I had an excellent experience with Dr. Buchanan. He was caring and compassionate. He asked the right probing questions, offered suggestions, and together we planned our course of attack. He was not rushed and genuinely seemed to care about me and my condition.

Barb S. Jun 02 2020

Review for Dr. Buchanan

Took his time, was very careful to explain my problem. He offered his solution. I felt very at ease with him even though, I was in pain.

May 25 2020

Review for Dr. Roundy

Joan Thurston May 09 2020

Review for Dr. Kunz

Sharo L foster May 06 2020

Review for Dr. Miller

Kathy May 03 2020

Review for Dr. Angeles

Very thorough, knowledgeable, and frank. Doesn't make the patient feel rushed. Ably draws on a vast experience of practicing medicine, and is open to considerations of alternative procedures.

Apr 29 2020

Review for Dr. Copperman

Bad attitude. very unprofessional!

Dusten S Apr 26 2020

Review for Dr. Campion

Excellent Doctor! His explanations are easy to understand.

Tanya Apr 26 2020

Review for Dr. Cronin

L Johnson Apr 24 2020

Review for Dr. Seidman

Shannon Parks Apr 24 2020

Review for Dr. Whitsel

Very caring doctor who approaches the patient's pain as something for BOTH provider and patient to work on. Her PAs are similarly gifted. Listens well and problem solves very well. Her suggestions, and procedures, made a big difference for me.

Apr 15 2020

Review for Dr. Morgan

Tamara Apr 12 2020

Review for Dr. Bodell

He is a great doctor. Wish you didn't have to walk sooo far to get to his office in the hospital. Otherwise everything else is thumbs up.

Kim Nesler Apr 07 2020

Review for Dr. Gutheim

He is caring very approachable listens well. De definitely cares for his patients!

Kim Nesler Apr 07 2020

Review for Dr. Maier

Dr Laurie has been our family doctor, seeing myself and my husband, his father and my mother. He is thoughtful, attentive and very knowledgeable.

Mar 28 2020

Review for Dr. Laurie

Matt Mar 28 2020

Review for Dr. Gallo

Marcia Caruso Mar 24 2020

Review for Dr. Bodell

lenwood beyer Mar 21 2020

Review for Dr. Zachem

Dr. Moser is great. He cares and takes time to talk with you. He is professional as well as having a good sense of humor and bedside manner.

Judith Connole Mar 21 2020

Review for Dr. Moser

Mar 17 2020

Review for Dr. Hunter

A Mar 16 2020

Review for Dr. Hinz

Mar 13 2020

Review for Dr. Kunz

Mar 13 2020

Review for Dr. Karth

Strung me along for over a year, saying he could install pain stimulators. After three waste of time visits, he admitted he was not trained to do it. Hopefully he is by now, but I would never consider going back!!

Disgusted ex-patient Mar 13 2020

Review for Dr. Dunn

He did not seem interested in long term pain care. Was more interested in performing invasive procedures. No warmth.

Not Happy; went elsewhere Mar 12 2020

Review for Dr. Kosek

I have had Dr. Laurie for many years! I find him compassionate and focused on my well-being. He listens. He may not have the most out-going personality but when it comes to my health, I trust him. He has never let me down.

Mar 04 2020

Review for Dr. Laurie

Very caring and thorough. Doesnt rush appointment. Answers emails promptly. He has been my dr for 8 years now, and hes the best I ever had

Kathy Hemenway Mar 03 2020

Review for Dr. Pelz

Dr. Munkendeck is excelent docter, very knowegabel in medical fields. She is caring and speaks the truth. I respect her oppinion, she is a wonderful and very kind doctor.

Jean Mar 02 2020

Review for Dr. Munkenbeck

Wonderful Dr. and staff!!

Paul Carson Mar 01 2020

Review for Dr. Karth

B E S T. D R. E V E R. Feb 28 2020

Review for Dr. Bradshaw

Eugene - Feb 28 2020

Review for Dr. Kosek

Dr Anderson did my sister in laws hysterectomy today due to localized uterine cancer. We so not live local and he did an amazing job. Could not have gotten a better surgeon.

Alicia Feb 28 2020

Review for Dr. Anderson

Horrible. She didn't show me scans or Xrays. She said that she saw no cause for so much pain. I proceeded to a second opinion. My new doctor showed me my scans and explainded where the problem is. We're proceeding with the first of two options he presented for pain relief. DO GET SECOND OPINIONS.

Feb 24 2020

Review for Dr. Gallo

Eugene, OR - Feb 22 2020

Review for Dr. Schumacher

Si Feb 17 2020

Review for Dr. Hutton

Feb 15 2020

Review for Dr. Kunz

Dr. Clarke is amazing! He listens to all my questions. He explains in detail his plan for my health. I have never been rushed during my office visits and have always have had his undivided attention! He is a rare Doctor in this world and I am one of the lucky few that can say he is my neurologist.

Feb 13 2020

Review for Dr. Clark

Dr. Thapa has been very helpful professional respectful and courteous! I would highly recommend Dr. Thapa to anyone!

Charlene Parker Feb 06 2020

Review for Dr. Thapa

Feb 03 2020

Review for Dr. Anderson

Rude, condescending. Felt belittled by this doctor when asking legitimate questions and expressing legitimate concerns.

Feb 01 2020

Review for Dr. Gundry

Dr. Clark is engaging, respectful, and easy to talk to. He was interested in my perspective. I am pleased to have such a competent neurologist.

Jay B Jan 30 2020

Review for Dr. Clark

steve Jan 27 2020

Review for Dr. Angeles

Awesome job. Dr. Gonenne did an emergency ERCP for my wife. She was in a lot of pain and we very much appreciate the Doctor's rapid response and professionalism and bedside manor. Procedure went quick and my wife is doing very well. A huge thank you to Dr. Gonenne and his team.

Jan 27 2020

Review for Dr. Gonenne

Dr Bock is the best obstetrician in Oregon! She did a phenomenal job delivering our baby. this is our six kid, so we have had multiple obs and we have liked everyone but Dr Bock was by far favorite. Highly recommended!

Melanie VanDeGaaff Jan 23 2020

Review for Dr. Bock

I could not deal with Dr. Chaplin. She was cold and indifferent. I have found a new, wonderful doctor now in Eugene.

Jan 21 2020

Review for Dr. Chaplin

I have been searching for a PCP. Dr. John Allcott III is the answer to my prayers. He is patient, kind, caring and delightful. His nurses were all beautiful, young and considerate. I am 78 and finally have a physician in Eugene that I can trust.

Eugene Beth Jan 21 2020

Review for Dr. Allcott

Dr.Fitzpatrick and staff are all very approachable and extremely conscientious. I would recommend him for all orthopedic concerns.

Debra Peterson Jan 21 2020

Review for Dr. Fitzpatrick

I have been Dr. Laurie's patient for over 5 years. He does have a flegmatic personality, however he is always pleasant and easy to talk to. I would recommend him highly. If you need a referral or help understanding your charts or lab reports he is most accommodating.

Lori A Jan 16 2020

Review for Dr. Laurie

Jennifer Jones Jan 15 2020

Review for Dr. Muller

Dr. B is a caring, experienced, attentive provider. He answers your questions, has eye contact and has even personally - returned a phone call to us. Highly recommended!

Don Buck Jan 14 2020

Review for Dr. Butrynski

Dr. Walter is thorough in explanation of your condition and suggestions for treatment going forward. Very patient and easy to talk with. I am blessed that Dr. Walter is my Pulmonary Specialist and highly recommend him!

Roberto Jan 09 2020

Review for Dr. Walter

Still waiting for results, 4weeks. Been sick for 2+ months with pneumonia. Have called several times, receptionist and assistants are very rude. Have not help at all over the last year with breathing issues. Would not recommend this office or doctor

Jan 08 2020

Review for Dr. Nishida

Mike Jan 06 2020

Review for Dr. McKinney

I have the utmost confidence in Dr. Seidman. He's a real "lifesaver" Treated me over 10 years ago and here we go again so I'm in good hands for what lies ahead.

Dave Roof Jan 05 2020

Review for Dr. Seidman

Dr Strek was an amazing Dr that pulled me out of a dark dark place after a wreak that trapped me turned my life upside down. He was patient, knowledgeable and assured me he would not give up. He didn’t and because of him, I am mentally recovered for over a decade. Thank you Dr

PH Jan 03 2020

Review for Dr. Strek

Thank you for taking such good care of my Mom and that pesky brain tumor! You were wonderful to her, and she felt very safe under your care. Her recovery has been amazing, thanks to your medical and surgical expertise.

Tracy Kane Jan 03 2020

Review for Dr. Kokkino

I thought Dr. didn’t rush my exam. Very good personality and made me feel at ease!! I would highly recommend her.

Jennifer Jan 02 2020

Review for Dr. Dimarco

The office staff were friendly and professional.. An appointment was made in short order. Dr. McCourt was professional, knowledgeable and quite personable. I am very pleased with my experience and highly recommend him.

Richard Burke Jan 01 2020

Review for Dr. McCourt

Dec 22 2019

Review for Dr. Bock

Let Down Dec 20 2019

Review for Dr. Kosek

Krista Dec 05 2019

Review for Dr. Hutton

Elena Brown Dec 03 2019

Review for Dr. Gallo

Very good Dr.very thorough.Put my mind at ease over and possible actions that need to be taken

D.Peterson Dec 01 2019

Review for Dr. Ferguson

jane Dec 01 2019

Review for Dr. Kiley

Nov 30 2019

Review for Dr. MacColl

Dr. Whitsel was very thorough and spent 40 minutes explaining and making sure I understood. Very impressed,

lin101 Nov 29 2019

Review for Dr. Whitsel

Great cancer doctor! He really care! Highly recommended!

Steven Ewing Nov 28 2019

Review for Dr. Sharman

Dr. Anderson is a competent, knowledgeable, and compassionate surgeon. I have total confidence in him, and recommend him highly.

Barbara Madden Nov 26 2019

Review for Dr. Anderson

LaDonna Brown Nov 25 2019

Review for Dr. Fitzharris

A skillful physician and surgeon. Highly recommend him.

Eugene , OR - Nov 24 2019

Review for Dr. Woolsey

Nov 22 2019

Review for Dr. Kosek

Dr. Jinnah was extremely personable & knowledgeable. I felt 'listened to', & he fully explained what he felt was needed for me to have better health.

Nov 21 2019

Review for Dr. Jinnah

Today I experienced the best visit I have ever had with a Western doctor. Incredible person - humorous, compassionate, deeply insightful, and most importantly... Dr. Kosek understands the power of the mind when dealing with CRPS. Highly recommended.

Erin Quinn Nov 20 2019

Review for Dr. Kosek

Doctor Lonergan is compassionate and does a great job explaining everything.

Nov 20 2019

Review for Dr. Lonergan

72 and still kicking Nov 19 2019

Review for Dr. Campion

Dr. Surrett was thorough in his examination. Found my area of pain and treated it with Radial Frequency Ablation. Wonderful experience and his professionalism and kindness during the entire exam and treatment was a 10.

Kathy A in Vida, OR - Nov 16 2019

Review for Dr. Surrett

Jennifer Coalwell Humphreys Nov 14 2019

Review for Dr. Maier

Nov 11 2019

Review for Dr. Kokkino

Dr Reese is the best!!!!!

Anthony Nov 08 2019

Review for Dr. Reese

Nancy Prout Nov 08 2019

Review for Dr. Yang

Nov 07 2019

Review for Dr. Robertson

Dr. Koch is amazing.He explained everything to my husband and I so very thoroughly.I feel very confident in him doing my surgery.I feel I would be in good hands.

Barbara Nov 04 2019

Review for Dr. Koh

Oct 30 2019

Review for Dr. Tufariello

I have seen Dr. Kay 3 times for different procedures. He explains what the plan is and how it went very well. I highly recommend him and his staff!!

David Oct 27 2019

Review for Dr. Kay

I am completely confident in the care Dr Chaplin provides me. Her experience lends to her informed, open attitude to care. She stays on top of the current info in the medical field. I am comfortable with her. I highly recommend her as a family physician.

Lisa Hawk Oct 25 2019

Review for Dr. Chaplin

Dr MacColl is gental and very through. He listens and tries to understand the issues. I am so glad he did my surgery and my follow up visit.

Teresa Ostrander Oct 24 2019

Review for Dr. MacColl

This woman is the best doctor out there and have been the light in the darkness for me and my family. Much love.

Oct 23 2019

Review for Dr. Bradshaw

He is always very caring and compassionate, he talks and cares like your a family. Listens and encourages his patient.

Edith Chapman Oct 23 2019

Review for Dr. Fiorillo

Automatically jumps to the conclusion your children have been abused from a bump, scrape or bruise.

Oct 21 2019

Review for Dr. Bradshaw

Oct 18 2019

Review for Lincoln Witt

Eileen Oct 18 2019

Review for Dr. Knackstedt

I would highly recommend Dr. Kokkino! He is very professional, and has your best interest at heart. He listened to everything I had to say, he asked me questions before he diagnosed. I would truly trust my life in his hands! Thank You!

Maryann Rood Oct 18 2019

Review for Dr. Kokkino

Our deepest Gratitude and Appreciation to the Dr.Yang for high quality medical care and testings through all those years. Thank You!

Liudmila Lehigh Oct 18 2019

Review for Dr. Yang

Location

Sacred Heart Medical Center at RiverBend

3333 Riverbend Dr, Springfield, OR 97477