Providence Hood River Memorial Hospital

75%

Patients that would definitely recommend
5% higher than the national average


Providence Hood River Memorial Hospital is a medical facility located in Hood River, OR. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Providence Hood River Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

Providence Hood River Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

Excellent. The best of 6 or 7 cardiologists I’ve had over the last 30+ years. Highly recommend Dr. Florek

William Harmon Jan 18 2021

Review for Dr. Florek

I've never seen a Dr. so well prepared for appointments. She will take time to explain test results and answer questions. She's very knowledgeable about various meds and their side effects and her advice is evidence driven.

Oct 24 2020

Review for Dr. Burford

Very caring, very knowledgeable!!

Oct 15 2020

Review for Dr. Benner

I have been seeing Dr. Sager for years. I find him very professional, answers any question I have. He’s to the point, and does not coddle if that’s the kind of Dr. you need !! I live 3 hrs. away and he sees me be even if I’m late.

Cindy Bradley Aug 04 2020

Review for Dr. Sager

Dr. Gay is a great doctor. He listens and provides good, practical advice. He refers to specialists when he feels it is necessary. I would give him six stars if I could.

Jul 15 2020

Review for Dr. Gay

Location

Providence Hood River Memorial Hospital

810 12th St, Hood River, OR 97031

Frequently Asked Questions

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