Mercy Medical Center

60%

Patients that would definitely recommend
10% lower than the national average


Mercy Medical Center is a medical facility located in Roseburg, OR. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

60%

Would definitely recommend
10% lower than the national average

Mercy Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Mercy Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Best Dr in Roseburg ! Cares about his patients and families. Very informed Re: medications, labs etc. from a nurse in this area for 35 years And the daughter of his patient whom he has cared for many years.... going on 85 years old:)

Lisa Eveland Mar 03 2021

Review for Dr. Townsend

Always good.Sometimes rushed but she is always prepared for me (remembers me or has refreshed). Feel confident knowing how much experience she has had in her specialties.

Nancy Feb 18 2021

Review for Dr. Bodell

Excellent staff and he was very helpful the team followed up with me on my results.

Feb 12 2021

Review for Dr. Soder

Dana Finch is caring and knowledgeable. I will continue to see her.

BC Feb 10 2021

Review for Dana Finch

I have been going to Dr. Gosman for about 15 years and have absolute faith in him. He is caring, honest, and answers any questions or concerns you may have. He has brought me through some of my worst times.Going to anyone else with my lungs would not even be considered.

Linda Gregg Feb 04 2021

Review for Dr. Gosman

Location

Mercy Medical Center

2700 NW Stewart Pkwy, Roseburg, OR 97471

Frequently Asked Questions

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