Mckenzie-willamette Medical Center

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

3 ratings were better than expected

  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Mckenzie-willamette Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Mckenzie-willamette Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Brittney Stevens Jul 12 2020

Review for Dr. Ambati

Dr. Ambati did my lasik in February of this year. My vision is now corrected to 20/15. I am so glad that I decided to get lasik. Dr. Ambati is such a great doctor and so personable. I highly recommend him for all of your eye care needs!

Jess Jul 09 2020

Review for Dr. Ambati

They are always attentive, informative and friendly. Feels like visiting family.

Jul 03 2020

Review for Dr. Movassaghi

Dr. Movassaghi's work is exceptional and his staff is incredible!

Jun 30 2020

Review for Dr. Movassaghi

Amelia Soseth Jun 27 2020

Review for Dr. Welch

The appointment was quick, professional and the staff was very nice,

Kristen P. Jun 25 2020

Review for Christy McAllister

Very good service, very concerned about my welfare

Jun 20 2020

Review for Dr. Welch

Entire staff friendly and took such outstanding care of me. Infected tooth during Covid-19 quickly got worse. The staff was kind and helpful. Tooth removal was so fast and comfortable. Follow-up that evening by Dr. Welch. Highly recommended.

Cyndi Jun 18 2020

Review for Dr. Welch

Amy W. Jun 18 2020

Review for Christy McAllister

Dr. Cherne is a wonderful surgeon. He answered all my questions and put me at ease prior to my two surgeries. His surgical staff are professional, kind and considerate. I have told all my friends to see Dr. Cherne about cataract surgery Dr. Cherne is a very respected man

Janice Jun 17 2020

Review for Dr. Cherne

Visit went smoothly and I look forward to my (third) procedure with Dr. Welch in 3 weeks! He and his staff always take great care of me and do a superb job.

Rossberg Jun 11 2020

Review for Dr. Welch

Dr. Wells is very thorough, knowledgeable, caring and easy to communicate with. I trust his judgment.

Jill Fischer Jun 06 2020

Review for Dr. Wells

I had an excellent experience with Dr. Buchanan. He was caring and compassionate. He asked the right probing questions, offered suggestions, and together we planned our course of attack. He was not rushed and genuinely seemed to care about me and my condition.

Barb S. Jun 02 2020

Review for Dr. Buchanan

William L. Lockard May 30 2020

Review for Dr. Ambati

Margie Whitesides May 24 2020

Review for Dr. Ambati

Jim McConnell May 11 2020

Review for Dr. Chappell

Sharo L foster May 06 2020

Review for Dr. Miller

Kathy May 03 2020

Review for Dr. Angeles

For ten years doctors told me there was nothing they could do for me except pain pills and shots in my back. Dr Sherman said he could make me 95% better and he did! I wouldn't see anyone else.

Gary Yachats OR Apr 30 2020

Review for Dr. Sherman

Very thorough, knowledgeable, and frank. Doesn't make the patient feel rushed. Ably draws on a vast experience of practicing medicine, and is open to considerations of alternative procedures.

Apr 29 2020

Review for Dr. Copperman

Bad attitude. very unprofessional!

Dusten S Apr 26 2020

Review for Dr. Campion

Tamara Apr 12 2020

Review for Dr. Bodell

He is a great doctor. Wish you didn't have to walk sooo far to get to his office in the hospital. Otherwise everything else is thumbs up.

Kim Nesler Apr 07 2020

Review for Dr. Gutheim

He is caring very approachable listens well. De definitely cares for his patients!

Kim Nesler Apr 07 2020

Review for Dr. Maier

Marcia Caruso Mar 24 2020

Review for Dr. Bodell

lenwood beyer Mar 21 2020

Review for Dr. Zachem

Mar 17 2020

Review for Dr. Hunter

A Mar 16 2020

Review for Dr. Hinz

High quality services, excellent and friendly staff and on time appointments. I hold the highest confidence in this doctor and his staff.

Mar 10 2020

Review for Dr. Welch

Kathy Hemenway Mar 03 2020

Review for Dr. Ames

B E S T. D R. E V E R. Feb 28 2020

Review for Dr. Bradshaw

Dr Anderson did my sister in laws hysterectomy today due to localized uterine cancer. We so not live local and he did an amazing job. Could not have gotten a better surgeon.

Alicia Feb 28 2020

Review for Dr. Anderson

Fantastic

Anonymous Feb 27 2020

Review for Christy McAllister

John S Burles Feb 17 2020

Review for Dr. Welch

Feb 16 2020

Review for Dr. Welch

Dr. Welch and his entire staff greeted me and treated me like I had been a long time patient. I was there for a consultation and couldn't have been treated more courteous by such a wonderful staff. I highly recommend Dr. Welch to anyone needing oral surgery!

Feb 15 2020

Review for Dr. Welch

Feb 03 2020

Review for Dr. Anderson

Dr. Welch is highly skilled, thorough, and a good communicator.

Howard W. Robertson Feb 02 2020

Review for Dr. Welch

steve Jan 27 2020

Review for Dr. Angeles

I am very happy with my results.

Jan 26 2020

Review for Dr. Movassaghi

Joe Whinnery Jan 25 2020

Review for Dr. Welch

I have been searching for a PCP. Dr. John Allcott III is the answer to my prayers. He is patient, kind, caring and delightful. His nurses were all beautiful, young and considerate. I am 78 and finally have a physician in Eugene that I can trust.

Eugene Beth Jan 21 2020

Review for Dr. Allcott

Dr.Fitzpatrick and staff are all very approachable and extremely conscientious. I would recommend him for all orthopedic concerns.

Debra Peterson Jan 21 2020

Review for Dr. Fitzpatrick

Dr Jewell has done several procedures for both my partner and myself. We both love his degree of attention and the results.

Steve and Megan Jan 16 2020

Review for Dr. Jewell

Dr. B is a caring, experienced, attentive provider. He answers your questions, has eye contact and has even personally - returned a phone call to us. Highly recommended!

Don Buck Jan 14 2020

Review for Dr. Butrynski

Angela S Jan 10 2020

Review for Dr. Muhly

Still waiting for results, 4weeks. Been sick for 2+ months with pneumonia. Have called several times, receptionist and assistants are very rude. Have not help at all over the last year with breathing issues. Would not recommend this office or doctor

Jan 08 2020

Review for Dr. Nishida

Mike Jan 06 2020

Review for Dr. McKinney

Jan 05 2020

Review for Dr. Haber

Christy McAllister as well as her assistants were very willing to spend time with us to explain procedures and communicated them very clearly. Our experience here has been a very positive one.

Hildegard D. Jan 03 2020

Review for Christy McAllister

The office staff were friendly and professional.. An appointment was made in short order. Dr. McCourt was professional, knowledgeable and quite personable. I am very pleased with my experience and highly recommend him.

Richard Burke Jan 01 2020

Review for Dr. McCourt

i could not have felt more comfortable , it was nice to finally be heard about what is happening to me. thank you so much . you have changed my life for ever

Dec 11 2019

Review for Dr. Paulsen

Love it and them!

Dec 08 2019

Review for Dr. Movassaghi

As a retired PH RN, my experience over the past 3 years with Dr Larsen, his staff and the Therapy Dept. has been excellent. I had a total knee replacement two years ago with no complications and a fast recovery. I am now undergoing Synvisc injections in my other knee.

Dec 04 2019

Review for Dr. Larsen

Great cancer doctor! He really care! Highly recommended!

Steven Ewing Nov 28 2019

Review for Dr. Sharman

I've been a patient of Christy McAllister for many years. Christy makes each visit comfortable. If I have any questions, she takes the time to answer. Christy is very professional but very easy to talk to. I always look forward to the appointment.

J. L. Nov 28 2019

Review for Christy McAllister

I've been treated by Dr. Chappell for onset arterial disease and dyspnea. I found him polite, informative and direct. I trust him explicitly and implicitly for my cardiac care. I'd give a 5th star if I had been seeing him for a few more years.

Geoffrey Nov 27 2019

Review for Dr. Chappell

Dr. Anderson is a competent, knowledgeable, and compassionate surgeon. I have total confidence in him, and recommend him highly.

Barbara Madden Nov 26 2019

Review for Dr. Anderson

A skillful physician and surgeon. Highly recommend him.

Eugene , OR - Nov 24 2019

Review for Dr. Woolsey

Doctor Lonergan is compassionate and does a great job explaining everything.

Nov 20 2019

Review for Dr. Lonergan

72 and still kicking Nov 19 2019

Review for Dr. Campion

Dr. Surrett was thorough in his examination. Found my area of pain and treated it with Radial Frequency Ablation. Wonderful experience and his professionalism and kindness during the entire exam and treatment was a 10.

Kathy A in Vida, OR - Nov 16 2019

Review for Dr. Surrett

Christy is warm, calm and friendly. She has been my skin care provider since 2014, she accurately flagged a piece of melanoma on my ear and has been my follow up provider ever since. My wife and I wouldn't see anyone else.

Anonymous Nov 15 2019

Review for Christy McAllister

Jennifer Coalwell Humphreys Nov 14 2019

Review for Dr. Maier

Dr Reese is the best!!!!!

Anthony Nov 08 2019

Review for Dr. Reese

Caitlin Bohler Nov 03 2019

Review for Dr. Gee-Gott

D. W. Oct 24 2019

Review for Christy McAllister

This woman is the best doctor out there and have been the light in the darkness for me and my family. Much love.

Oct 23 2019

Review for Dr. Bradshaw

He is always very caring and compassionate, he talks and cares like your a family. Listens and encourages his patient.

Edith Chapman Oct 23 2019

Review for Dr. Fiorillo

Automatically jumps to the conclusion your children have been abused from a bump, scrape or bruise.

Oct 21 2019

Review for Dr. Bradshaw

Oct 16 2019

Review for Dr. Daniel

The doctor and staff are always on top of everything and very friendly. The knowledge and willingness to always ensure i am satisfied with my care, is so great! Absolutely love them!

Oct 10 2019

Review for Dr. Movassaghi

Answered our questions and found an issue missed by other providers.

Oct 09 2019

Review for Dr. Chappell

The best part of being Dr. McCourt's patient is that I was able to have a non-invasive treatment that apparently he's the only one offering in Eugene. After a year of having a partial tear of plantar fascia it seems that shock wave therapy is helping my foot to heal, finally!

Fernando A. Oct 08 2019

Review for Dr. McCourt

Oct 07 2019

Review for Dr. Walker

Dr Ambati is highly skilled, is very efficient and is very kind. I am so very happy with the results of my cataract surgery.

Patti Heath Oct 01 2019

Review for Dr. Ambati

Fabulous experience with Dr. Ambati. Took the time to explain all procedures and answer any questions

Oct 01 2019

Review for Dr. Ambati

KR in Cottage Grove, OR - Sep 30 2019

Review for Dr. Jewell

Judy Van Buskirk in Springfield, OR - Sep 27 2019

Review for Dr. Raven

He ruined my retinal detachment, after 2 surgeries leaving me with a permanent corneal scar.

Sep 24 2019

Review for Dr. Hunter

Lynn M. Sep 22 2019

Review for Dr. Lee

Dr. Schwingel is kind, patient-centered, smart, and knowledgeable. It always clear she's read my chart and any notes from my other doctors, and she has helped me enormously.

Sep 21 2019

Review for Dr. Schwingel

Lyndsey is fabulous. She listens to what your goals are and gives you recommendations without any pressure. I would recommend her to anyone!

Kristin Sep 20 2019

Review for Dr. Daniel

Dr. McCourt is very knowledgeable, clear in his communication, and listens well. I felt confident in his recommendation. The staff is also friendly and efficient.

Sep 17 2019

Review for Dr. McCourt

i have been seeing Cody for almost four years he has turned my life around he is so knowledgeable my RA is improved greatly since I have been seeing him.

Ron Sep 17 2019

Review for Dr. Wasner

Dr. Lee has guided me through seven weeks of radiation for throat cancer. The cancer has been halted thus far with minimal side effects and she has shown attention to detail and compassion throughout.

Bill Sep 17 2019

Review for Dr. Lee

Extremely rude and short during the entire visit. I'm sure she's great at what she does, but she has awful bedside manner and client relations. Left the office in tears.

Sep 14 2019

Review for Dr. Schwingel

Sep 13 2019

Review for Dr. Cherne

wonderful!

Anonymous Sep 13 2019

Review for Christy McAllister

He gave my Dad an extreme surgery when my Dad was at an advanced age, 87. We are still so shocked. My Dad struggled on for two more years. It was so evil, what Keiper did to my elderly parent, heartbreaking.

Sep 11 2019

Review for Dr. Keiper

When I went to the ER in horrible pain Dr Hoyt wasted no time finding a tumor on my ovary. Before he even told me he had scheduled an appt with an amazing oncologist for the same day He found my ovarian cancer quickly! So thankful for him

Sep 08 2019

Review for Dr. Hoyt

Shelly Sep 06 2019

Review for Dr. Konradi

Christy listened to all my concerns, addressed them all, and answered all of my questions! Quick and painless!

Anonymous Sep 04 2019

Review for Christy McAllister

Very impressed by both staffing and laser results! They really make you feel comfortable and welcome! Best dr office I’ve ever been too!

Morgan Sep 04 2019

Review for Dr. Daniel

Dr. Kollmorgen was excellent during my surgery. I would go back to her immediately if I never needed another surgery, and would highly recommend her to any one else.

A. Campbell Sep 01 2019

Review for Dr. Kollmorgen

My experience with Christy McAllister has bee great so far. The only reason for the 3 stars on accurate diagnosis, is because we don't have one quite yet. She is taking the necessary steps in order to find one though.

Anonymous Aug 30 2019

Review for Christy McAllister

Location

Mckenzie-willamette Medical Center

1460 G St, Springfield, OR 97477