Good Shepherd Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

64%

Would definitely recommend
6% lower than the national average

Good Shepherd Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Good Shepherd Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Bradley Adams, MD

Orthopedic Surgery

11 Ratings
Dr. Bradley Adams, MD

Dr. Fadi Akoum, MD

Nephrology

2 Ratings
Dr. Fadi Akoum, MD

Dr. John Anderson, DO

Sports Medicine

6 Ratings
Dr. John Anderson, DO

Dr. Robert Berecz, MD

General Surgery

Dr. Robert Berecz, MD

Dr. Samir Bishai, MD

Emergency Medicine

Dr. Samir Bishai, MD

Dr. Amy Boudreau, MD

Psychiatry

1 Ratings
Dr. Amy Boudreau, MD

Dr. Daniel Buck, MD

Family Medicine

Dr. Daniel Buck, MD

Dr. Bruce Carlson, MD

Family Medicine

2 Ratings
Dr. Bruce Carlson, MD

Dr. Richard Carpenter, MD

Orthopedic Surgery

13 Ratings
Dr. Richard Carpenter, MD

Dr. Katherine Cayetano, MD

Pulmonary Disease

4 Ratings
Dr. Katherine Cayetano, MD

Dr. Rangaswamy Chintapatla, MD

Medical Oncology

Dr. Rangaswamy Chintapatla, MD

Dr. Gerald Craigg, MD

Internal Medicine

6 Ratings
Dr. Gerald Craigg, MD

Dr. Jerry Crum, MD

Sports Medicine

2 Ratings
Dr. Jerry Crum, MD

Dr. Vincent Cunanan, MD

Pulmonary Disease

3 Ratings
Dr. Vincent Cunanan, MD

Dr. Leonidez De Guzman, MD

Infectious Disease Medicine

Dr. Leonidez De Guzman, MD

Dr. Stephen Dechter, DO

Pain Medicine

12 Ratings
Dr. Stephen Dechter, DO

Dr. Mark Donnelly, MD

Emergency Medicine

1 Ratings
Dr. Mark Donnelly, MD

Dr. Derek Earl, DO

Family Medicine

9 Ratings
Dr. Derek Earl, DO

Dr. Diana Edenfield, MD

Obstetrics & Gynecology

1 Ratings
Dr. Diana Edenfield, MD

Dr. Stephen Ewer, MD

Cardiology

11 Ratings
Dr. Stephen Ewer, MD

Dr. Peter Farkas, MD

Hospital Medicine

Dr. Peter Farkas, MD

Dr. Thomas Farney, MD

General Surgery

5 Ratings
Dr. Thomas Farney, MD

Dr. Richard Flaiz, MD

Ear, Nose, and Throat

17 Ratings
Dr. Richard Flaiz, MD

Dr. Theodore Flaiz, MD

Family Medicine

4 Ratings
Dr. Theodore Flaiz, MD

Dr. Donald Fletcher, DO

Emergency Medicine

Dr. Donald Fletcher, DO

Dr. Joseph Gifford, MD

Family Medicine

11 Ratings
Dr. Joseph Gifford, MD

Dr. John Groner, MD

Pain Management

13 Ratings
Dr. John Groner, MD

Dr. Basir Haque, MD

Hematology

3 Ratings
Dr. Basir Haque, MD

Dr. Thomas Holt, MD

Urology

8 Ratings
Dr. Thomas Holt, MD

Dr. James Karmy, MD

Orthopedic Surgery

9 Ratings
Dr. James Karmy, MD

Dr. Christopher Keeler, DO

General Surgery

2 Ratings
Dr. Christopher Keeler, DO

Dr. Leila Keeler, DO

Obstetrics & Gynecology

4 Ratings
Dr. Leila Keeler, DO

Dr. Allison Khavkin, MD

Obstetrics & Gynecology

Dr. Allison Khavkin, MD

Dr. Brian Larsen, MD

Internal Medicine

5 Ratings
Dr. Brian Larsen, MD

Dr. Brian Lawenda, MD

Radiation Oncology

88 Ratings
Dr. Brian Lawenda, MD

Dr. Jeffrey Lehr, MD

Cardiology

3 Ratings
Dr. Jeffrey Lehr, MD

Dr. Christopher Lundquist, MD

Family Medicine

1 Ratings
Dr. Christopher Lundquist, MD

Todd MacLeod, MSPA

Orthopedic Hand Surgery

6 Ratings
Todd MacLeod, MSPA

Dr. A Richard Miranda, MD

Hematology & Oncology

Dr. A Richard Miranda, MD

Dr. Amy Nguyen, MD

Family Medicine

Dr. Amy Nguyen, MD

Dr. Joseph Oconer, MD

Family Medicine

Dr. Joseph Oconer, MD

Dr. Jonas Oltman, DO

Family Medicine

4 Ratings
Dr. Jonas Oltman, DO

Dr. Kim Peterson, DO

Emergency Medicine

Dr. Kim Peterson, DO

Dr. Jennifer Poste, MD

Endocrinology, Diabetes & Metabolism

Dr. Jennifer Poste, MD

Mitra Rado, NP

Nursing (Nurse Practitioner)

Mitra Rado, NP

Dr. Robert Rettig, DC

Chiropractic

22 Ratings
Dr. Robert Rettig, DC

Dr. Edward Ricketts Jr, MD

Internal Medicine

3 Ratings
Dr. Edward Ricketts Jr, MD

Dr. Craig Singer, MD

Emergency Medicine

Dr. Craig Singer, MD

Dr. Stewart Swena, MD

Family Medicine

Dr. Stewart Swena, MD

Dr. Gary Trupp, MD

Obstetrics & Gynecology

1 Ratings
Dr. Gary Trupp, MD

Provider Reviews

Oct 04 2019

Review for Dr. Bradley Adams, MD

Oct 01 2019

Review for Dr. Brian Lawenda, MD

Kennewick - Sep 24 2019

Review for Dr. Brian Lawenda, MD

Sep 01 2019

Review for Dr. Brian Lawenda, MD

Dr. Lawenda impressed me at my first visit. I like his integrated approach to my treatment. I felt I could trust him to guide me in my decision making process. He is highly knowledgeable, takes the time with you to answer questions and is compassionate. Highly recommend him!

Aug 02 2019

Review for Dr. Brian Lawenda, MD

Jul 20 2019

Review for Dr. Brian Lawenda, MD

in Hermiston , OR - Jun 19 2019

Review for Dr. Leila Keeler, DO

Jun 13 2019

Review for Dr. Brian Lawenda, MD

Helped my daughter get through her surgery, she was really nervous and Todd helped our family through the entire process. Would definitely see them again!

Jun 12 2019

Review for Todd MacLeod, MSPA

Helped my daughter get through her surgery, she was really nervous and Todd helped our family through the entire process. Would definitely see them again!

Jun 12 2019

Review for Todd MacLeod, MSPA

Jun 12 2019

Review for Dr. Brian Lawenda, MD

I came in with pain, x-rays confirmed a broken bone; we talked about options. We decided on what I wanted to have done; and went through the recovery process. All good.

May 24 2019

Review for Dr. Richard Carpenter, MD

So personable, he gave great advice and gave me so much hope that my pain can be treated

Apr 26 2019

Review for Dr. Brian Lawenda, MD

I had an appointment a month and a half ago. I was late 15 min for the appointment and they refused to take me. I think the staff wasn't very friendly because of my accent.

Apr 23 2019

Review for Dr. Thomas Holt, MD

Dr Lawenda is very professional and knowledgeable. His professional yet human approach to medicine has been one bright spot in my Cancer journey. He helped me with medications, and what tests to ask for and possibly saved my life with this information.

Apr 10 2019

Review for Dr. Brian Lawenda, MD

Dr Lawenda and all of the staff at Northwest Cancer Clinic are friendly and make you feel like family! Katie Leach the Oncology Patient Navigator is wonderful at her job and a wonderful person! I highly recomend these people!

Apr 01 2019

Review for Dr. Brian Lawenda, MD

One of the best Doctors I have ever been to. He is thorough, genuine and was willing to work with me in my financial situation. His staff are great too. This really was one of the best experiences I've had with a doctor ever.

Mar 25 2019

Review for Dr. Richard Flaiz, MD

Mar 16 2019

Review for Dr. Brian Lawenda, MD

in KENNEWICK, WA - Mar 06 2019

Review for Dr. Brian Lawenda, MD

Dr. Flaiz is very honest with his patients. He goes out of his way to make sure the patient's are making the decision that is best for the patient.

Mar 01 2019

Review for Dr. Richard Flaiz, MD

Dr. Lawenda patiently answered all of my questions. He was familiar with my case, and was prepared when he walked into the examining room. I felt respected. Although the office is quite busy, it did not give me a feeling of being part of an assembly line. Excellent individual attention.

in Pasco, WA - Feb 09 2019

Review for Dr. Brian Lawenda, MD

My wife and I were extremely happy with the time we spent with Dr Lawenda. Dr Lawenda did an excellent job in explaining my medical condition and the options available for me.

Kennewick, WA - Feb 01 2019

Review for Dr. Brian Lawenda, MD

Este doctor vale verga. That's all you need to know

in Hermiston , OR - Dec 29 2018

Review for Dr. Richard Carpenter, MD

Dr. Holt is a great doctor. Direct communicator, knowledgable of treatment options and urology/prostate diagnosis and conditions, and many years of experience. Hermiston is lucky to have his expertise.

Heppner - Dec 27 2018

Review for Dr. Thomas Holt, MD

in OR - Oct 25 2018

Review for Dr. James Karmy, MD

Dr. Cunanan is always very caring and professional. I think he is a terrific doctor!

in Kennewick, WA - Oct 11 2018

Review for Dr. Vincent Cunanan, MD

Thoroughly explains your condition and all data to you with respect.

in Pasco , WA - Oct 07 2018

Review for Dr. Brian Lawenda, MD

none - Sep 27 2018

Review for Dr. Richard Carpenter, MD

Sep 22 2018

Review for Dr. Richard Carpenter, MD

Great job. Appreciate taking the extra time to explain symptoms.

in Portland, OR - Sep 02 2018

Review for Todd MacLeod, MSPA

Positive, knowledgeable and plain spoken. Providing adequate information and a thoroughly professional but yet personal perspective, the consultation with Dr. Lewenda left me confident and optimistic about the decisions I then made regarding the best treatment options for me.

in Kennewick, WA - Aug 04 2018

Review for Dr. Brian Lawenda, MD

Having cancer is not an easy diagnosis. But since Dr. Lawenda was personal and listened to every issue and problem and took steps to help as soon as I could get my prescription.

in Richland, WA - Aug 02 2018

Review for Dr. Brian Lawenda, MD

Jul 31 2018

Review for Dr. Brian Lawenda, MD

I can't say enough about this fine doctor. Very thorough and knowledgeable and cares about his patients. I highly recommend Dr. Groner. I've had chronic back pain for over 25 years. He ordered several tests and found the underlying problem when other doctors couldn't.

in Prosser , WA - Jul 25 2018

Review for Dr. John Groner, MD

in Kennewick, WA - Jul 24 2018

Review for Dr. Brian Lawenda, MD

in Hermiston, OR - Jul 13 2018

Review for Dr. Brian Larsen, MD

Kennewick, WA - Jun 23 2018

Review for Dr. Brian Lawenda, MD

in KENNEWICK, WA - Jun 11 2018

Review for Dr. Brian Lawenda, MD

This Dr weeds out the drug seeking idiots and takes good care of those who are truly in pain great docter highly recomend him and staff

Jun 06 2018

Review for Dr. Stephen Dechter, DO

in Richland, WA - May 15 2018

Review for Dr. Brian Lawenda, MD

in Kennewick , WA - May 12 2018

Review for Dr. Brian Lawenda, MD

Richland, WA - May 04 2018

Review for Dr. Brian Lawenda, MD

in Selah, Washington - Apr 27 2018

Review for Dr. Brian Lawenda, MD

Dr. Lawenda spent a lot of time explaining my diagnosis and answering the many questions that I had. He's very knowledgable provided a lot of useful information. Everyone with whom we interfaced in the office was friendly and helpful.

in Kennewick, WA - Apr 27 2018

Review for Dr. Brian Lawenda, MD

I was very pleased with the care I received from Dr Lawenda and his staff

RICHLAND - Apr 12 2018

Review for Dr. Brian Lawenda, MD

I am very pleased with this Dr and his office staff. Never had more accommodating service or nicer staff.

in Pasco - Mar 29 2018

Review for Dr. Brian Lawenda, MD

Dr. Carpenter and his staff (especially Anna) are professional and very friendly. Although I live an hour away I will use Dr. Carpenter again if my left knee needs repair.

in Walla Walla WA - Mar 20 2018

Review for Dr. Richard Carpenter, MD

in richland Wa - Feb 26 2018

Review for Dr. Stephen Dechter, DO

in Kennewick WA - Feb 24 2018

Review for Dr. Vincent Cunanan, MD

in Kennewick WA - Feb 24 2018

Review for Dr. Basir Haque, MD

Location

Good Shepherd Medical Center

610 NW 11th St, Hermiston, OR 97838