Good Shepherd Medical Center

53%

Patients that would definitely recommend
17% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10
9% lower than the national average

53%

Would definitely recommend
17% lower than the national average

Good Shepherd Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Good Shepherd Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

May 02 2021

Review for Dr. Lawenda

Dr Lewenda and his whole staff have treated me with the utmost respect and care. They are so kind and caring and always put a smile on my face even when I'm not feeling the best. I can't thank them enough for wonderful care!

Corvin Henderson Apr 28 2021

Review for Dr. Lawenda

Renée Apr 22 2021

Review for Dr. Lawenda

Linda D. Apr 21 2021

Review for Dr. Lawenda

Patricia A Moss Apr 08 2021

Review for Dr. Yam

Location

Good Shepherd Medical Center

610 NW 11th St, Hermiston, OR 97838

Frequently Asked Questions

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Does Good Shepherd Medical Center score well in safety ratings?